Technical Service Bulletins (TSBs) for the 2014 CTS are official communications between Cadillac & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC TIP FOR VEHICLES WITH INTERMITTENT NO CRACK WITH A "TURN STEERING WHEEL START VEHICLE AGAIN". Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC TIP FOR VEHICLES WITH INTERMITTENT NO CRACK WITH A "TURN STEERING WHEEL START VEHICLE AGAIN". Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
CADILLAC: THE ELECTRONIC BRAKE CONTROL MODULE (EBCM) HAS A SOFT OR FADING FEELING IN THE EXTENDED TRAVEL AND/OR BRAKE PEDAL, DUE TO CONTAMINATION, WHICH NEEDS REPLACING. MODEL 2015 ATS, CTS-A, XTS. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH THE DIAGNOSIS AND REPAIR STEPS FOR A VEHICLE WITH A CHECK ENGINE LIGHT ON WITH DIAGNOSTIC TROUBLE CODE P015B OR A REDUCED ENGINE POWER MESSAGE WITH DIAGNOSTIC TROUBLE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE. Read More »
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure. Read More »
GENERAL MOTORS: 2013-2015 BUICK REGAL, CADILLAC CTS, CHEVROLET MALIBU, CHEVROLET IMPALA. INFORMATION REGARDING LOUD NOISE COMING FROM THE ENGINE. *LJ Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE ONE-TIME CLUNK OR THUNK NOISE WHEN ACCELERATING FROM A STOP IN DRIVE OR DURING A 1-2 SHIFT IN MANUAL MODE WHEN DRIVING AT ... Read More »
CADILLAC: SOME VEHICLES WERE BUILT WITHOUT AIR VENTS ON FRONT FASCIA LOWER GRILLETTES AND THIS CAUSES ENGINE TO SHUT OFF AIR CONDITIONING SYSTEM WHEN IT REACHES 250F UNDER CERTAIN HIGH PERFORMANCE DRIVING. Read More »
BUICK/CADILLAC/CHEVROLET/SATURN/PONTIAC/ GMC: VEHICLE EXPERIENCE LOWER END SQUEAK OR SQUEAL, KNOCKING NOISE OR SEIZED ENGINE POSSIBLY THE MAIN BEARING OR ROD HAD FAILED. *PE Read More »
GM: SOME DTC CODES MAY BE SET, P0016, P0017, P0018, P0019, P0008, OR P0009. 3.6 LY7 WITH CAM ACTUATOR DTC.THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. ALSO INCLUDED BUICK ALLURE MODEL YEAR 2005. Read More »
GM: THE MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH DTC P2138 OR P06A3. ENGINEER WOULD LIKE TO GATHER INFORMATION FROM THE VEHICLE PRIOR TO ANY ATTEMPTS TO REPAIR THE VEHICLE. Read More »
GM: SOME MAY COMPLAIN OF A LOUD ENGINE NOISE OR THAT THE ENGINE IS SEIZED. THE ENGINE MAY STOP RUNNING AND NOT RESTART. THIS MAY BE DUE TO DAMAGED OR SPUN ROD OR MAIN BEARINGS. Read More »
CADILLAC: TSB CONTAINS AN OWNER NOTICIATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON WELD OF VEHICLE BODY RAIL OR ALTERNATOR BRACKET METAL EDGE, THE ENGINE CONTROL MODULE WIRING HARNESS, IS RUBBING ON IT AND CAN DAMAGE WIRING ... Read More »
13387A - SERVICE UPDATE (REVISED PART INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO PERFORM A DRIVE AUDIT ON CERTAIN VEHICLES, EQUIPPED WITH A 2.5L ENGINE (LCV/LKW) OR 2.0L ENGINE (LTG). Read More »
CADILLAC: WHEN ACCELERATING FROM A STOP OR AFTER STEADY CRUISE, MALFUNCTION INDICATOR LAMP (MIL) WOULD FLASH AND ENGINE SPEED IS BETWEEN 2000-4400 RPM, DUE TO ENGINE MISFIRE. MODEL 2014 CTS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
CADILLAC: SOME VEHICLES WERE BUILT WITHOUT AIR VENTS ON FRONT FASCIA LOWER GRILLETTES AND THIS CAUSES ENGINE TO SHUT OFF AIR CONDITIONING SYSTEM WHEN IT REACHES 250F UNDER CERTAIN HIGH PERFORMANCE DRIVING. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A RATTLE COMING FROM THE TURBO ON A COLD START. Read More »
CADILLAC/BUICK/CHEVROLET: UPON INSPECTION OF VEHICLE, CRACKS HAVE BEEN OBSERVED IN TURBOCHARGER INLET PORT CENTER WEB AREA AND NEED NOT BE REPLACE. MODEL 2013-2015 REGAL, ATS, CTS, MALIBU. *PE Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
CADILLAC/BUICK/CHEVROLET: UPON INSPECTION OF VEHICLE, CRACKS HAVE BEEN OBSERVED IN TURBOCHARGER INLET PORT CENTER WEB AREA AND NEED NOT BE REPLACE. MODEL 2013-2015 REGAL, ATS, CTS, MALIBU. *PE Read More »
CADILLAC: WHEN SERVICING ANY OF THE COOLING SYSTEMS ON THE CADILLAC, CHEVROLET &OPEL AMPERA VEHICLES IT IS IMPORTANT TO USE THE PROPER COOLANT AND WATER MIXTURE. *LJ UPDATED 2/25/15. *LJ Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH THE STEPS ON REPAIRING A CLUNK NOISE AFTER SHIFTING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE AND THEN ACCELERATING. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. Read More »
GMC/CADILLAC/CHEVROLET: AFTER POSITIONING SHIFT LEVER INTO PARK, IT FAILS TO HOLD AND VEHICLE ROLLS WHEN BRAKE PEDAL IS RELEASED. MODEL 2013-15. Read More »
CADILLAC: SOME VEHICLES ARE EXPERIENCING SERVICE TRANSMISSION LIGHT FLASHING, MALFUNCTION INDICATOR LAMP (MIL) ON, VEHICLE NOT SHIFTING CORRECTLY INTO EACH RANGE. MODEL 2014-15 CTS. *PE Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE AISIN TL80SN 8 SPEED 81-40LE TRANSMISSION ASSEMBLY, TORQUE CONVERTER, VALVE BODY AND TRANSMISSION CONTROL MODULE ARE ON RESTRICTION THROUGH GENERAL MOTORS PRODUCT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
CADILLAC: FROM REAR DIFFERENTIAL, THERE IS LEAKING, ON SOME VEHICLES, DUE TO PINION SEAL JOURNAL HAVING LEAD ON IT, WHICH NEEDS REPLACING. MODEL 2013-14 ATS, CTS SEDAN. *PE Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO REPLACE ANY PARTS AND TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO REPLACE ANY PARTS AND TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON POOR RADIO HANDS-FREE VOICE RECOGNITION PERFORMANCE OR SOUND QUALITY AFTER THE ONSTAR UPGRADE. Read More »
A customer may comment they receive an "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the DIC when attempting to activate the cruise. Read More »
15521 - CUSTOMER ADVISORY LETTER. THIS LETTER IS BEING SENT TO BRING TO THE CUSTOMER'S ATTENTION FEATURES THAT ARE COVERED IN THE VEHICLE'S OWNER MANUAL IN SITUATIONS WHERE THE CUSTOMER VEHICLE SIDE DOORS WILL NOT OPEN FROM INSIDE AND ... Read More »
CADILLAC: SOME VEHICLES ARE EXPERIENCING SERVICE TRANSMISSION LIGHT FLASHING, MALFUNCTION INDICATOR LAMP (MIL) ON, VEHICLE NOT SHIFTING CORRECTLY INTO EACH RANGE. MODEL 2014-15 CTS. *PE Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, ?ERROR OR UPDATE FAILED MESSAGES?, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH THE ELECTRIC CUP HOLDER LID INOPERATIVE. Read More »
14515 - CUSTOMER SATISFACTION PROGRAM (STOP DELIVERY EXPANSION). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. Read More »
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
15521 ? CUSTOMER ADVISORY LETTER. ON THESE VEHICLES, IF THE SIDE DOORS WILL NOT OPEN FROM INSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE, SUCH AS A DISCHARGED OR DISCONNECTED BATTERY, OR IF THE VEHICLE IS ENTERED WITHOUT THE KEY FOB ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
15521 - CUSTOMER ADVISORY LETTER. THIS LETTER IS BEING SENT TO BRING TO THE CUSTOMER'S ATTENTION FEATURES THAT ARE COVERED IN THE VEHICLE'S OWNER MANUAL IN SITUATIONS WHERE THE CUSTOMER VEHICLE SIDE DOORS WILL NOT OPEN FROM INSIDE AND ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WHEN THE CUSTOMER COMMENTS THAT THEIR DIGITAL VEHICLE SPEED DISPLAY IS SHOWING A DIFFERENT SPEED THAN THE ANALOG VEHICLE SPEED DISPLAY. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
CADILLAC: DURING IGNITION ON, THE OUTSIDE AIR TEMPERATURE DISPLAY LOW (I.E., 18 DEGREES F), INTERMITTENTLY, (WHEN OUTSIDE TEMPERATURE IS 80 DEGREES F), CAUSED BY SOFTWARE ISSUE. MODEL 2015 CTS, SRX, XTS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THE HD SWITCHING TOGGLE SETTING DOES NOT FUNCTION AND VOLUME DIFFERENCES BETWEEN ANALOG AND DIGITAL HD SWITCHING DUE TO THE CURRENT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. Read More »
15404 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION THAT IF INVOLVED IN A NON-DEPLOYMENT CRASH MAY NOT AUTOMATICALLY ACTIVATE ANY POST-CRASH ACTIONS, INCLUDING AN AUTOMATIC CRASH RESPONSE (ACR) CALL FROM ONSTAR, ... Read More »
14104 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO PERFORM A CADILLAC USER EXPERIENCE (CUE) SOFTWARE UPDATE ON CERTAIN VEHICLES. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS. Read More »
CADILLAC: THE HAZARD SWITCH FAILS TO ACTIVATE, AT THE FIRST PRESS, AND THE BCM CALIBRATION WAS CHANGED AND MUST BE PRESSED AND HELD APPROXIMATELY 1 SECOND AND HAZARDS WILL OPERATE. MODEL 2014 CTS. *PE UPDATED 7/30/14. Read More »
GM: INFORMATION INVOLVING THE PROCEDURE TO REPLACE THE HAZARD WARNING SWITCH. THE HAZARD LIGHTS MAY ACTIVATE AFTER THE VEHICLE HAS BEEN OFF FOR ABOUT 10 MINUTES. THIS FAILURE COULD DRAIN THE BATTERY. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS TO RESOLVE THE ISSUE OF AN OILY SUBSTANCE THAT MAY BE FOUND ON THE INSIDE WINDSHIELD SURFACE, AND APPEARS TO BE LEAKING FROM THE REAR VIEW MIRROR AREA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS TO RESOLVE THE ISSUE OF AN OILY SUBSTANCE THAT MAY BE FOUND ON THE INSIDE WINDSHIELD SURFACE, AND APPEARS TO BE LEAKING FROM THE REAR VIEW MIRROR AREA. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
44240 - SPECIAL COVERAGE. FOR VEHICLES EQUIPPED WITH A HAPTIC SEAT OPTION (RPO UFL OR UHX) AND A NON-MOTORIZED SEAT BELT RETRACTOR (RPO AX7), THE AIRBAG WARNING LIGHT MAY BE ILLUMINATED DUE TO A POTENTIAL FAULT WITH THE DRIVER?S SIDE ... Read More »
14164 - CUSTOMER SATISFACTION. CERTAIN VEHICLES MAY HAVE A CONDITION IN WHICH THE ?PASSENGER AIR BAG? WORDING ON THE AOS (AUTOMATIC OCCUPANT SENSING) DISPLAY IS NOT BACK LIT. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
44240 - SPECIAL COVERAGE. FOR VEHICLES EQUIPPED WITH A HAPTIC SEAT OPTION (RPO UFL OR UHX) AND A NON-MOTORIZED SEAT BELT RETRACTOR (RPO AX7), THE AIRBAG WARNING LIGHT MAY BE ILLUMINATED DUE TO A POTENTIAL FAULT WITH THE DRIVER?S SIDE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON THE PROPER WASHING OF THE BRIGHT ALUMINUM MOLDINGS TO AVOID THE MOLDINGS FROM GETTING DAMAGED. Read More »
14306 - CUSTOMER SATISFACTION. WE HAVE LEARNED THAT CERTAIN VEHICLES EQUIPPED WITH A TWIN TURBO ENGINE (LF3) MAY HAVE BEEN BUILT WITH FRONT FASCIA LOWER GRILLETTES THAT DO NOT HAVE AIR VENTS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
14515 - CUSTOMER SATISFACTION PROGRAM (STOP DELIVERY EXPANSION). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. Read More »
15521 ? CUSTOMER ADVISORY LETTER. ON THESE VEHICLES, IF THE SIDE DOORS WILL NOT OPEN FROM INSIDE THE VEHICLE DUE TO LOW OR NO BATTERY VOLTAGE, SUCH AS A DISCHARGED OR DISCONNECTED BATTERY, OR IF THE VEHICLE IS ENTERED WITHOUT THE KEY FOB ... Read More »
CADILLAC: REAR DOOR INSIDE HANDLE RELEASE CABLE WAS MISROUTED AND RESTRICTS GLASS TRAVEL WHEN DOOR IS UNLOCKED, WILL UNLATCH AND OPEN WHEN ATTEMPTING TO FULLY LOWER WINDOW AND DOOR WILL NOT SHUT. MODEL 2014-15 CTS. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
14576 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT THE GLASS TRAVEL ON BOTH REAR DOORS ON CERTAIN VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A REAR DOOR INSIDE HANDLE RELEASE CABLE THAT IS MISROUTED. Read More »
14576 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT THE GLASS TRAVEL ON BOTH REAR DOORS ON CERTAIN VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A REAR DOOR INSIDE HANDLE RELEASE CABLE THAT IS MISROUTED. Read More »
CADILLAC: REAR DOOR INSIDE HANDLE RELEASE CABLE WAS MISROUTED AND RESTRICTS GLASS TRAVEL WHEN DOOR IS UNLOCKED, WILL UNLATCH AND OPEN WHEN ATTEMPTING TO FULLY LOWER WINDOW AND DOOR WILL NOT SHUT. MODEL 2014-15 CTS. Read More »
A customer may comment they receive an "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the DIC when attempting to activate the cruise. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE RUBBER USED IN SOME PERFORMANCE TIRES LOSES FLEXIBILITY AND MAY DEVELOP SURFACE CRACKS IN THE TIRE TREAD/SHOULDER AREA AT COLDER TEMPERATURES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" MESSAGE ON THE DRIVER INFORMATION CENTER WHEN ATTEMPTING TO ACTIVATE THE CRUISE. Read More »
GENERAL MOTORS: 2011-2015 CADILLAC CTS COUPE, CTS-V COUPE: INFORMATION REGARDING REAR VIEW CAMERA; WHEREBY THE UPPER RIGHT CORNER REAR OF CAMERA, IMAGE IS OBSTRUCTED, NOT FOCUS, CUT OFF. *LJ Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON THE TIRES SUPPLIED WITH A NEW VEHICLE ARE COVERED BY GENERAL MOTORS AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP UNDER THE BUMPER-TO-BUMPER NEW VEHICLE LIMITED WARRANTY. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE THE LOWER CENTER SECTION OF THE DISPLAY WILL NOT WORK WHEN PRESSED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE REVISED LICENSE PLATE BRACKET INSTALLATION INSTRUCTIONS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON THE PROPER WASHING OF THE BRIGHT ALUMINUM MOLDINGS TO AVOID THE MOLDINGS FROM GETTING DAMAGED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO REPLACE ANY PARTS AND TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE ONE-TIME CLUNK OR THUNK NOISE WHEN ACCELERATING FROM A STOP IN DRIVE OR DURING A 1-2 SHIFT IN MANUAL MODE WHEN DRIVING AT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE HAZARD FLASHERS TURN ON AFTER VEHICLE SHUT DOWN OR THAT THE GLOVE BOX MAY BE OPEN WHEN THEY RETURN TO THEIR VEHICLE. Read More »
14515 - CUSTOMER SATISFACTION PROGRAM (STOP DELIVERY EXPANSION). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. Read More »
14306 - CUSTOMER SATISFACTION. WE HAVE LEARNED THAT CERTAIN VEHICLES EQUIPPED WITH A TWIN TURBO ENGINE (LF3) MAY HAVE BEEN BUILT WITH FRONT FASCIA LOWER GRILLETTES THAT DO NOT HAVE AIR VENTS. Read More »
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO RREMOVE A PLASTIC RETAINER FROM BEHIND THE CENTER PILLAR TO CORRECT THE CUSTOMERS CONCERN OF A BUZZ OR RATTLE NOISE FROM PILLAR AREA. Read More »
STOP DELIVERY (REVISED TO 19 VEHICLES). THE ORIGINAL STOP DELIVERY ORDER WAS RELEASED ON APRIL 17, 2014 AND INVOLVED EIGHT U.S. VEHICLES. THE INVOLVED VEHICLE POPULATION HAD BEEN EXPANDED TO NOW INCLUDE 19 U.S. VEHICLES. Read More »
STOP DELIVERY (8 VEHICLES). EFFECTIVE IMMEDIATELY, STOP THE DELIVERY OF CERTAIN VEHICLES. ALL OTHER 2014 MODEL YEAR CADILLAC CTS VEHICLES IN DEALER INVENTORY THAT ARE NOT ON THE INVOLVED VIN LIST ARE NOT RESTRICTED FROM SALE OR DELIVERY. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A NEW FOAM PATCH OVER THE MICROPHONE TO CORRECT A CUSTOMER CONCERN THAT WHEN USING THE BLUETOOTH? PHONE SYSTEM IN THEIR VEHICLE, THE PERSON ON THE RECEIVING END OF A MOBILE TELEPHONE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE WITH NO COMMUNICATION AND DTC U0184, NO XM ON START-UP WHEN MANUALLY TUNED AND/OR USING VOICE RECOGNITION, NO RADIO ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THE HD SWITCHING TOGGLE SETTING DOES NOT FUNCTION AND VOLUME DIFFERENCES BETWEEN ANALOG AND DIGITAL HD SWITCHING DUE TO THE CURRENT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON DIAGNOSING THE CONCERN OF THE CD PLAYER BEING INOPERATIVE OR DISC WILL NOT EJECT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO REPLACE ANY PARTS AND TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE WITH NO COMMUNICATION AND DTC U0184, NO XM ON START-UP WHEN MANUALLY TUNED AND/OR USING VOICE RECOGNITION, NO RADIO ... Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT ... Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
15521 - CUSTOMER ADVISORY LETTER. THIS LETTER IS BEING SENT TO BRING TO THE CUSTOMER'S ATTENTION FEATURES THAT ARE COVERED IN THE VEHICLE'S OWNER MANUAL IN SITUATIONS WHERE THE CUSTOMER VEHICLE SIDE DOORS WILL NOT OPEN FROM INSIDE AND ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. Read More »
CADILLAC: INFORMATION REGARDING CHARACTERISTICS OPERATION OF OUTSIDE AIR TEMPERATURE (OAT) SENSOR ON SOME VEHICLES, USING FILTER ROUTINE TO MINIMIZE FALSE UPDATES DUE TO ENGINE AND/OR ROAD HEAT. MODEL 2013-2015 ATS, 2014-2015 CTS. Read More »
