When you register as a user, CarComplaints.com ("Autobeef") collects & stores personally identifiable user data. This includes your first & last name, city, state or province, country, zip code, email address, what cars you own, your favorite hobby, who referred you to Autobeef, & other various user & account preferences.

We use this data within our company in several ways:

  1. to come up with anonymous user demographic statistics of our member database,
  2. to target newsletters, promotions, ads, email notices & other forms of communication.

We will NOT sell or transfer any of your specific user information to any third party without your permission, except to comply with any law, regulation, audit or court order. With your explicit permission, we may share your personal information with third-party companies, such as helpful pro-consumer organizations like the Center For Auto Safety or various class action law firms. We reserve the right to publish general statistics about our member database which will not reveal personably identifiable information. Personal information of children under 13 years of age is not collected.

If you report a problem that is added to our database, your first name & last initial OR your login name (your choice) is displayed publicly on CarComplaints.com along with your city, state, & country. If you do not wish this information to be displayed, do not submit car problem reports. You may use Autobeef to browse problem data & view other car problem reports without any of your user data being displayed to the public.

We do not store your phone number or street address in our main user database. However we may ask for & store this information for the purpose of running contests, promotions, providing leads, selling merchandise, etc. In these cases, your personally identifiable information will only be used for the purpose of completing the related service.

We use third-party advertising companies to serve ads and collect information when users visit our site. These companies may use information (but not your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements on our site, other websites and other forms of media about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, see this opt-out link.

Exponential Interactive, Inc, as our partner, has a legitimate interest to collect and profile personal data in the form of IP address and cookie ID from users on our website in order to provide targeted online advertising and ad measurement. For more details including opt-out requests, access requests or complaints, please review their privacy policy or contact their data protection officer via privacy@exponential.com.

This policy is subject to change. Last updated on July 19, 2017.

If you have any additional questions or concerns about our privacy policy, drop us a line!

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