Technical Service Bulletins (TSBs) for the 2016 Canyon are official communications between GMC & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO REPAIR VEHICLES WITH A RATTLE OR CLUNK NOISE FROM THE FRONT OF VEHICLE OVER BUMPS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE ON INSPECTING AND/OR RE-ADJUSTING BOTH (INNER AND OUTER) INTERMEDIATE STEERING SHAFT BOOTS TO SQUEAKY AND/OR RUBBING TYPE NOISE. Read More »
Engineering Information ? Vehicle Pulls to One Side and/or Steering Feels Loose If you encounter a vehicle with this concern, please refer to SI diagnostics. Read More »
Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on the vehicle pulling to one side and/or that the steering feels ?loose or sloppy. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A CLICK OR TICK NOISE HEARD INSIDE CAB WITH ENGINE RUNNING. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE ENGINE CONTROL MODULE TO CORRECT A CONDITION OF ON A SHUDDER AT LOW SPEEDS, AN IDLE SURGE WHEN STOPPED OR APPROACHING A STOP, DUE TO A CALIBRATION CONCERN WITHIN THE ECM. Read More »
THIS ENGINEERING INFORMATIONAL BULLETIN IS REQUESTING INFORMATION FROM THE FIELD ON VEHICLES THAT HAVE THE CONDITION OF AN OIL LEAK FROM THE FRONT INPUT SEAL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SHUDDER OR CHUGGLE WHEN ACCELERATING AT LOW SPEEDS OF 12 TO 15 MILES PER HOUR OR 19-24 KILOMETER PER HOUR IN SECOND GEAR. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE ACCESSORY OFF ROAD LIGHTS INSTALLED FROM THE DEALER. NOW AFTER THE INSTALLATION THE LIGHTS ARE INOPERATIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP AND DIAGNOSTIC TROUBLE CODE P16F3 SET IN THE ENGINE CONTROL MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE E80 ENGINE CONTROL MODULE PART NUMBERS 12669908 OR 12672502 HAVE BEEN PLACED ON PART RESTRICTION BY GENERAL MOTORS TECHNICAL ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF AN OIL LEAK IN THE OIL FILTER AREA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF AN OIL LEAK IN THE OIL FILTER AREA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE REPAIR RATTLE NOISE COMING FROM THE INSTRUMENT PANEL. Read More »
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure. Read More »
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE AIR CONDITIONING MAY NOT COOL OR MAY BLOW HOT AIR, DRIVER INFORMATION CENTER MESSAGES, INSTRUMENT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE AIR CONDITIONING MAY NOT COOL OR MAY BLOW HOT AIR, DRIVER INFORMATION CENTER MESSAGES, INSTRUMENT ... Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A WATER RUSH OR GURGLE TYPE NOISE FROM THE CENTER DASH AREA. ENGINEERING IS AWARE OF THE CONCERN AND IT IS UNDER INVESTIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PARTS RESTRICTION FOR PART NUMBERS 55589482, 23349693, 23365547, AND 23365546 HAS ENDED. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE REPAIR RATTLE NOISE COMING FROM THE INSTRUMENT PANEL. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
18460 ? SERVICE UPDATE BULLETIN. IF THE RADIATOR SUPPORT FASTENERS LOOSEN, THESE VEHICLES MAY EXPERIENCE ADDITIONAL NOISE, POOR RETENTION OF THE FRONT AIR SHUTTER ASSEMBLY AND A POTENTIAL LOSS OF DURABILITY LIFE IN CERTAIN AREAS OF THE ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE A FUEL PUMP AND SEAL THE FRONT SEAM OF THE PICKUP BOX TO CORRECT A CUSTOMER CONCERN ON FUEL ODOR, FUEL LEAK OR FUEL WEEPING FROM THE TOP OF THE FUEL TANK. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE A FUEL PUMP AND SEAL THE FRONT SEAM OF THE PICKUP BOX TO CORRECT A CUSTOMER CONCERN ON FUEL ODOR, FUEL LEAK OR FUEL WEEPING FROM THE TOP OF THE FUEL TANK. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A FUEL GAUGE THAT DOES NOT READ BELOW HALF A TANK. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A FUEL GAUGE THAT DOES NOT READ BELOW HALF A TANK. Read More »
THIS TECHNICAL BULLETIN PROVIDES THE PROCEDURES TO COMPLETE A TRANSSMISSION ADAPTIVE LEARN ON ALL THE DIFFERENT TYPES OF VEHICLES AND TRANSMISSIONS BASED ON RPO OPTIONS TO CORRECT A CONDITION OF HARSH SHIFTS ON HARD ACCELLERATIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SHUDDER OR CHUGGLE WHEN ACCELERATING AT LOW SPEEDS OF 12 TO 15 MILES PER HOUR OR 19-24 KILOMETER PER HOUR IN SECOND GEAR. Read More »
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER. Read More »
21710 - SERVICE UPDATE. SOME VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (PRO N8D), MAY HAVE A LOOSE SHIFT LEVER. DEALERS WILL ENSURE THE MANUAL SHIFT LEVER IS PROPERLY SECURED TO THE TRANSMISSION STUB SHAFT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE TRANSMISSION FOR THE COLORADO AND CANYON REGULAR PRODUCTION OPTION CODE N8D THE EXCHANGE PROGRAM HAS ENDED. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
15805 - SERVICE UPDATE. INSPECT THE TRANSMISSION OIL COOLER LINE CONNECTIONS AT THE RADIATOR ON CERTAIN VEHICLES EQUIPPED WITH 2.5L ENGINE (RPO LCV) OR 3.6L ENGINE (RPO LFX). Read More »
Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES VOICE RECOGNITION INOPERATIVE FOR CALLING BLUETOOTH PHONE CONTACTS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE AIR CONDITIONING MAY NOT COOL OR MAY BLOW HOT AIR, DRIVER INFORMATION CENTER MESSAGES, INSTRUMENT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE AIR CONDITIONING MAY NOT COOL OR MAY BLOW HOT AIR, DRIVER INFORMATION CENTER MESSAGES, INSTRUMENT ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS ON HOW TO PROGRAM AN ENGINE CONTROL MODULE WHEN GETTING A SERVICE PROGRAMMING SYSTEM ERROR CODE E4491 OR E4423. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP AND DIAGNOSTIC TROUBLE CODE P16F3 SET IN THE ENGINE CONTROL MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH THE STEPS NEEDED TO DIAGNOSE AND REPAIR A VEHICLE WITH WI-FI OR BLUETOOTH INOPERATIVE OR POOR PERFORMANCE CONCERN. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER WHEN A CUSTOMER MAY COMMENT THAT THEY WILL HAVE THE RADIO SHUT OFF, AND WHEN ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE REPAIR RATTLE NOISE COMING FROM THE INSTRUMENT PANEL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE BATTERY IS DISCHARGED OVERNIGHT. TECHNICIAN WILL NEED TO INSPECT X301 FOR BENT PINS AS SHOWN BELOW. Read More »
15674 - CUSTOMER SATISFACTION PROGRAM. VEHICLES MAY HAVE UNDERWENT REPAIRS TO THE BATTERY CHARGING SYSTEM AT THE FACTORY AND MAY NOT HAVE THE CONNECTIONS OF THE BATTERY CABLES FULLY SECURED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE ACCESSORY OFF ROAD LIGHTS INSTALLED FROM THE DEALER. NOW AFTER THE INSTALLATION THE LIGHTS ARE INOPERATIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON LOCATING AND RECONNECTING AIRBAG CONNECTORS THAT ARE NOT FULLY SEATED TO CORRECT A CUSTOMER CONCERN OF AN AIRBAG WARNING LAMP ILLUMINATED, OR ONE, OR MORE, AIRBAG DTC(S) SET. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE A WATER LEAK INTO THE CABIN. WATER STAINING MAY BE SEEN IN THE HEADLINER OR WATER MAY BE ON THE FLOOR. Read More »
15708 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION IN WHICH AN IMPROPERLY SEALED VERTICAL SEAM NEAR THE DRIVER?S SIDE DASH MAY CAUSE WATER TO LEAK ONTO THE DRIVER SIDE CABIN FLOOR. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE A WATER LEAK INTO THE CABIN. WATER STAINING MAY BE SEEN IN THE HEADLINER OR WATER MAY BE ON THE FLOOR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
15116 - CUSTOMER SATISFACTION PROGRAM (2016 MY ADDED). CERTAIN MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. Read More »
15116A - CUSTOMER SATISFACTION PROGRAM (REVISED PART SECTION AND SERVICE PROCEDURE). VEHICLES MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. Read More »
15116 - CUSTOMER SATISFACTION PROGRAM (2016 MY ADDED). CERTAIN MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES THE CORRECT INFORMATION THAT IS NEEDED TO CORRECTLY KNOW WHAT TPM SENSOR IS NEEDED TO BE INSTALLED ON VEHICLES IF THERE IS ACCESSORY WHEELS INSTALLED AND WHO TO CONTACT WHEN THE ACCESSORY WHEELS WILL ... Read More »
27621 - CUSTOMER ADVISORY LETTER MAILING. LETTER MAILING TO OWNERS ADVISING THAT THE VEHICLE MAY HAVE BEEN BUILT WITH A HEAVY-DUTY TRAILER HITCH RATED AT 7,000 LB INSTEAD OF THE 3,500 LB TRAILERING PACKAGE VEHICLE BUILD SPECIFICATION. Read More »
THIS TECHNICAL BULLETIN PROVIDES INFORMATION ON REPLACING THE FRONT SEAT BACK RECLINER HANDLE WITH THE NEWLY DESIGNED PART WHEN ONE BREAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH AN INTERMITTENT LOSS OF GRIDLINES IN THE REAR CAMERA DISPLAY SCREEN AND A "SERVICE REAR VISION SYSTEM" MESSAGE THAT BOTH HAPPEN AT THE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES THE CORRECT INFORMATION THAT IS NEEDED TO CORRECTLY KNOW WHAT TPM SENSOR IS NEEDED TO BE INSTALLED ON VEHICLES IF THERE IS ACCESSORY WHEELS INSTALLED AND WHO TO CONTACT WHEN THE ACCESSORY WHEELS WILL ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
45820 - CUSTOMER SATISFACTION. CERTAIN 2016 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON VEHICLES, MAY HAVE A CONDITION IN WHICH THE CONSOLE-COMPARTMENT DOOR LATCH ASSEMBLY MAY NOT HOLD THE COMPARTMENT DOOR CLOSED TIGHTLY ENOUGH CAUSING A ... Read More »
"45821 - SERVICE UPDATE. THE PURPOSE OF THIS SERVICE UPDATE IS TO PROVIDE THE CUSTOMER WITH A GOODWILL GIFT TO OFFSET CUSTOMER INCONVENIENCE, RESTORE CONFIDENCE IN GM, AND MAINTAIN LOYALTY TO GM. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE NARROWING OF THE BEDRAILS. WHEN INSTALLING A BED RAIL ACCESSORY THE CONCERN IS MADE VISIBLE. Read More »
27621 - CUSTOMER ADVISORY LETTER MAILING. LETTER MAILING TO OWNERS ADVISING THAT THE VEHICLE MAY HAVE BEEN BUILT WITH A HEAVY-DUTY TRAILER HITCH RATED AT 7,000 LB INSTEAD OF THE 3,500 LB TRAILERING PACKAGE VEHICLE BUILD SPECIFICATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. PHONE WILL NOT CONNECT TO ANDROID AUTO. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE REPAIR RATTLE NOISE COMING FROM THE INSTRUMENT PANEL. Read More »
18460 ? SERVICE UPDATE BULLETIN. IF THE RADIATOR SUPPORT FASTENERS LOOSEN, THESE VEHICLES MAY EXPERIENCE ADDITIONAL NOISE, POOR RETENTION OF THE FRONT AIR SHUTTER ASSEMBLY AND A POTENTIAL LOSS OF DURABILITY LIFE IN CERTAIN AREAS OF THE ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLE WITH POOR HEAT. TECHNICIAN WILL REMOVE THE TEMPERATURE ACTUATOR AND INSPECT FOR CRACKS. Read More »
15708 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION IN WHICH AN IMPROPERLY SEALED VERTICAL SEAM NEAR THE DRIVER?S SIDE DASH MAY CAUSE WATER TO LEAK ONTO THE DRIVER SIDE CABIN FLOOR. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO ENABLE THE 4G LTE WIFI ON NEWLY DELIVERED VEHICLES FOR SOME VEHICLES THAT WERE NOT SHIPPED WITH THE FEATURE NOT ENABLED. Read More »
THIS TECHNICAL BULLETIN PROVIDES DIAGNOSTIC TIPS TO HELP CORRECT MULTIPLE CONCERNS REGARDING THE USB PORT BEING INOPERATIVE OR UNABLE TO PLAY MUSIC THROUGH THE USB PORT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HUMAN MACHINE INTERFACE, RADIO OR TUNER, RADIO CONTROLS, INTEGRATED CENTER STACK, DISPLAY, AND MEDIA DISC PLAYERS ARE PLACED ON RESTRICTION THROUGH THE GENERAL ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER WHEN A CUSTOMER MAY COMMENT THAT THEY WILL HAVE THE RADIO SHUT OFF, AND WHEN ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER WHEN A CUSTOMER MAY COMMENT THAT THEY WILL HAVE THE RADIO SHUT OFF, AND WHEN ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON VEHICLES WITH NAVIGATION RADIO REGULAR PRODUCTION OPTION CODE IO6 OR UY4 THAT DEFAULTS TO WEST VIRGINIA INSTEAD OF VIRGINIA ON A MANUAL ENTRY. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A SPARK KNOCK NOISE ON SLIGHT ACCELERATION AND THAT THIS CONDITION MAY BE MORE NOTICEABLE UPHILL OR WHILE UNDER LOAD, AND THAT ... Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO ADVISE THE CUSTOMERS THAT HAVE ENROLLED THEIR VEHICLE INTO THE ONSTAR ADVANCED DIAGNOSTICS & REAL TIME DIAGNOSTIC ALERTS THEY MAY RECEIVE ALERTS FROM THEIR VEHICLE WHEN IT IS BEING ... Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH A HEATER-VENT-AIR CONDITIONING THAT HAS A DELAY WHEN SWITCHING BLOWER SPEED. THIS IS A NORMAL OPERATING CHARACTERISTIC. Read More »
THIS ENGINEERING INFORMATION BULLETIN IS REQUESTING INFORMATION FROM DEALERS ON A CUSTOMER CONCERN ON POOR A/C PERFORMANCE OR INTERMITTENT A/C. Read More »
