TSB List for the 2021 Mazda MAZDA3

Technical Service Bulletins (TSBs) for the 2021 MAZDA3 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • SUSPENSION
  • SUSPENSION:FRONT:WHEEL BEARING
  • SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
  • BRAKES (PWS)
  • SERVICE BRAKES, HYDRAULIC
  • PARKING BRAKE
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
  • FUEL/PROPULSION SYSTEM (PWS)
  • FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
  • FUEL SYSTEM, OTHER
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
  • POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY
  • ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:SOFTWARE
  • ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
  • ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
  • ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
  • ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR
  • EXTERIOR LIGHTING
  • EXTERIOR LIGHTING:HEADLIGHTS
  • VISIBILITY
  • VISIBILITY:GLASS, SIDE/REAR
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • VISIBILITY:REARVIEW MIRRORS/DEVICES
  • VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
  • AIR BAGS
  • STRUCTURE
  • STRUCTURE:BODY
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
  • STRUCTURE:BODY:HOOD
  • STRUCTURE:BODY:ROOF AND PILLARS
  • LATCHES/LOCKS/LINKAGES
  • LATCHES/LOCKS/LINKAGES:DOORS:LOCK
  • VEHICLE SPEED CONTROL
  • TIRES
  • TIRES:VALVE
  • WHEELS
  • SEATS
  • FORWARD COLLISION AVOIDANCE
  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
  • LANE DEPARTURE
  • LANE DEPARTURE: SENSING SYSTEM: RADAR
  • BACK OVER PREVENTION
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:ANTENNA
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
  • EQUIPMENT:MECHANICAL
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #06-001-23a

      Date Announced:
      APR 03, 2023
      NHTSA ID:
      #10235414

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #SA-008-23

      Date Announced:
      FEB 02, 2023
      NHTSA ID:
      #10232302

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    • TSB #02-003-22

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210902

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-003-21-3777

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186699

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    SUSPENSION

    • TSB #02-004-22a

      Date Announced:
      NOV 18, 2022
      NHTSA ID:
      #10226814

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #SA-057-22

      Date Announced:
      AUG 17, 2022
      NHTSA ID:
      #10218775

      Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface Read More »

    • TSB #02-004-22

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10213185

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    SUSPENSION:FRONT:WHEEL BEARING

    • TSB #SA-006-22

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208564

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM

    • TSB #09-038-23

      Date Announced:
      NOV 08, 2023
      NHTSA ID:
      #10246146

      Some customers may complain about the poor appearance due to an uneven rear beltline molding joint. This concern is caused by the rear beltline molding not being manufactured according to the original designed shape. Read More »

    BRAKES (PWS)

    • TSB #SA-003-23a

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10243568

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-002-23c

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10243546

      Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Read More »

    • TSB #SA-003/23

      Date Announced:
      JAN 11, 2023
      NHTSA ID:
      #10230875

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-003-21-3810

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198569

      Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Read More »

    • TSB #SA-012-21f

      Date Announced:
      JUN 15, 2021
      NHTSA ID:
      #10198674

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SA-007-24a

      Date Announced:
      APR 02, 2024
      NHTSA ID:
      #10254185

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #SA-016-24

      Date Announced:
      MAR 08, 2024
      NHTSA ID:
      #10252508

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-001-24

      Date Announced:
      MAR 04, 2024
      NHTSA ID:
      #10252502

      Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-007-24

      Date Announced:
      FEB 05, 2024
      NHTSA ID:
      #10251367

      NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. -> RECALLS / SPECIAL SERVICE PROGRAMS -> Status) and check for Open campaigns. Read More »

    • TSB #SA-077-23

      Date Announced:
      NOV 15, 2023
      NHTSA ID:
      #10246216

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #04-006-22

      Date Announced:
      DEC 22, 2022
      NHTSA ID:
      #10228661

      Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Read More »

    • TSB #SA-078-22

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10228657

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #SA-051-22

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10218684

      A customer may complain that they have a brake squeal at the rear brakes. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-044-21

      Date Announced:
      JUL 13, 2021
      NHTSA ID:
      #10199722

      When switching to the maintenance mode, U3000:53 and the related DTCs are stored, but the DTCs will not be cleared automatically after finishing the maintenance mode. Read More »

    • TSB #SA-005-21

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186807

      Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. Read More »

    PARKING BRAKE

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    ENGINE (PWS)

    • TSB #SA-013-22

      Date Announced:
      MAR 16, 2022
      NHTSA ID:
      #10209757

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #09-010/22

      Date Announced:
      MAR 11, 2022
      NHTSA ID:
      #10209816

      Some customers may complain about frequent low battery warning message appearing in the instrument cluster. The warning message appears when the power saving mode is activated to avoid a drained battery. Read More »

    • TSB #SA-045-21c

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200937

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Read More »

    • TSB #SA-045-21d

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200938

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. NOTE: SA-045/21 HAS BEEN SUPERCEDED TO SSPC7. Read More »

    • TSB #SA-045-21a

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10200934

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Read More »

    • TSB #SA-045-21b

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10200935

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SA-024-24

      Date Announced:
      APR 19, 2024
      NHTSA ID:
      #10254186

      A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their ... Read More »

    • TSB #SA-017-24a

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254190

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-017-24

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252509

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-24a

      Date Announced:
      FEB 21, 2024
      NHTSA ID:
      #10251391

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-24

      Date Announced:
      FEB 08, 2024
      NHTSA ID:
      #10251390

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #01-005-23a

      Date Announced:
      DEC 20, 2023
      NHTSA ID:
      #10248393

      Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant ... Read More »

    • TSB #SA-081-23

      Date Announced:
      DEC 05, 2023
      NHTSA ID:
      #10248392

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-009-23i

      Date Announced:
      OCT 23, 2023
      NHTSA ID:
      #10244669

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-010-23a

      Date Announced:
      OCT 03, 2023
      NHTSA ID:
      #10244670

      Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. Read More »

    • TSB #SA-009-23h

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241634

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #01-010-23

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10241607

      Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. Read More »

    • TSB #SA-037-23a

      Date Announced:
      AUG 16, 2023
      NHTSA ID:
      #10241612

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-009-23g

      Date Announced:
      AUG 15, 2023
      NHTSA ID:
      #10241633

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23F

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240484

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-015-23d

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238689

      Connected Services, Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-009-23e

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238681

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-037-23

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238700

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-009-23d

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237209

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-015-23c

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237210

      Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-006-23

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235413

      Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion. Read More »

    • TSB #SA-009-23c

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235576

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-026-23

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235702

      A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their ... Read More »

    • TSB #SA-009-23b

      Date Announced:
      MAR 28, 2023
      NHTSA ID:
      #10233683

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23a

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233562

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #01-005-23

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232274

      Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-009-23

      Date Announced:
      FEB 06, 2023
      NHTSA ID:
      #10232303

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #01-001-23a

      Date Announced:
      FEB 03, 2023
      NHTSA ID:
      #10232266

      Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P0301:00, P0302:00, P0303:00, P0304:00.NOTE: Only turbo engines are applicable; non-turbo engines are NOT applicable. Read More »

    • TSB #01-004-23

      Date Announced:
      FEB 03, 2023
      NHTSA ID:
      #10232271

      Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and ... Read More »

    • TSB #01-003-23

      Date Announced:
      JAN 31, 2023
      NHTSA ID:
      #10230891

      Some vehicles may have a "LOW ENGINE OIL LEVEL" warning message and an engine oil level warning light on in the instrument cluster with DTC P250F:00 stored in memory, and the oil level has actually decreased to near low. Read More »

    • TSB #RF-23-01

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230865

      When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. Read More »

    • TSB #01-001-23

      Date Announced:
      JAN 04, 2023
      NHTSA ID:
      #10230888

      Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P030X:00 (only turbo engines are applicable; non-turbo engines are NOT applicable). Read More »

    • TSB #01-017-22

      Date Announced:
      DEC 19, 2022
      NHTSA ID:
      #10228659

      Some vehicles may experience an engine stall when hard accelerating from a stop (often difficult to reproduce on a test drive), no codes are stored and the vehicle easily restarts with no other drivability concerns. Read More »

    • TSB #MT-004-22

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10228648

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #01-011-22a

      Date Announced:
      NOV 07, 2022
      NHTSA ID:
      #10226816

      Some vehicles may have a "LOW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with DTC P250F:00 stored in memory, and the oil level has actually decreased to near low. Read More »

    • TSB #01-013-22

      Date Announced:
      OCT 19, 2022
      NHTSA ID:
      #10225776

      Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: * The engine takes longer to warm up * The engine temperature gauge fluctuates * The low ... Read More »

    • TSB #SA-065-22

      Date Announced:
      OCT 10, 2022
      NHTSA ID:
      #10225751

      Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Read More »

    • TSB #01-012-22

      Date Announced:
      OCT 06, 2022
      NHTSA ID:
      #10225774

      Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. Read More »

    • TSB #01-011-22

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225771

      Some vehicles may have a "OW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with DTC P250F:00 stored in memory, and the oil level has actually decreased to near low. Read More »

    • TSB #SA-023-22

      Date Announced:
      APR 26, 2022
      NHTSA ID:
      #10210884

      A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their ... Read More »

    • TSB #SA-018-22

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10210867

      The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket. Read More »

    • TSB #01-001/22a

      Date Announced:
      MAR 10, 2022
      NHTSA ID:
      #10209768

      Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20??A?C/-4??A?F or below) for a long time. This is caused by the No.1, No. 3 and No. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #01-001-22

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208557

      Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20??A?C/-4??A?F or below) for a long time. This is caused by the No.1, No. 3 and No. Read More »

    • TSB #SA-031-21c

      Date Announced:
      DEC 22, 2021
      NHTSA ID:
      #10206021

      New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #01-012-21-3832a

      Date Announced:
      NOV 24, 2021
      NHTSA ID:
      #10203724

      Some vehicles may have a ??A?A?LOW ENGINE OIL LEVEL??A?A? warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. Read More »

    • TSB #SA-031-21c

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202774

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-031-21b

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202772

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #01-012-21-3832

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202685

      Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Read More »

    • TSB #01-011-21-3800a

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10201766

      Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #SA-047-21

      Date Announced:
      SEP 16, 2021
      NHTSA ID:
      #10201861

      If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter ... Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #SSPC7

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200942

      SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE Read More »

    • TSB #SA-012-21f

      Date Announced:
      JUN 15, 2021
      NHTSA ID:
      #10198674

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SA-013-21f

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198675

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Read More »

    • TSB #SA-038-21

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194778

      When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning ... Read More »

    • TSB #SA-013-21e

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194715

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Read More »

    • TSB #SA-012-21e

      Date Announced:
      MAY 10, 2021
      NHTSA ID:
      #10194716

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #01-002-21-3767a

      Date Announced:
      APR 30, 2021
      NHTSA ID:
      #10191534

      Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. Read More »

    • TSB #01-004-21-3773a

      Date Announced:
      APR 30, 2021
      NHTSA ID:
      #10191535

      Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and ... Read More »

    • TSB #SA-012-21c

      Date Announced:
      MAR 15, 2021
      NHTSA ID:
      #10189950

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SA-012-21a

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188031

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SSPC5

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188101

      Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. Read More »

    • TSB #SA-013-21

      Date Announced:
      FEB 02, 2021
      NHTSA ID:
      #10188028

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-012-21

      Date Announced:
      FEB 02, 2021
      NHTSA ID:
      #10188030

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #01-002-21-3767

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186695

      Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. Read More »

    • TSB #SA-003-20f

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10185180

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-031-20k

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10185183

      CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Read More »

    • TSB #07-006-20-3758

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185050

      Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. Read More »

    • TSB #SA-031-20j

      Date Announced:
      NOV 30, 2020
      NHTSA ID:
      #10183664

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-057-20a

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183667

      HVAC SYSTEM BLOWS HOT AIR UNDER ACCELERATION. Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). Read More »

    • TSB #SA-031-20i

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183663

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #09-034-20-3743

      Date Announced:
      OCT 19, 2020
      NHTSA ID:
      #10182108

      Some customers may experience an ??A?A?In-Vehicle Network Malfunction??A?A? message appearing in the instrument cluster. Read More »

    • TSB #SA-007-20k

      Date Announced:
      SEP 29, 2020
      NHTSA ID:
      #10180783

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, ... Read More »

    • TSB #SA-065-20

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180715

      Some customer's may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #SA-031-21a

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200939

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #09-040-23

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246207

      When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Read More »

    • TSB #SA-020/23

      Date Announced:
      APR 13, 2023
      NHTSA ID:
      #10235693

      Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Read More »

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    • TSB #09-029-21-3811

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202692

      When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Read More »

    FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

    • TSB #09-006/22

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10209790

      Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. Read More »

    FUEL/PROPULSION SYSTEM (PWS)

    • TSB #09-019-21-3813a

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206006

      Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #SA-020/23

      Date Announced:
      APR 13, 2023
      NHTSA ID:
      #10235693

      Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Read More »

    • TSB #09-019-21-3813

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198573

      Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. Read More »

    FUEL SYSTEM, OTHER

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    • TSB #09-029-21-3811

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202692

      When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Read More »

    POWER TRAIN

    • TSB #PF-24-03

      Date Announced:
      MAR 06, 2024
      NHTSA ID:
      #10252507

      Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #05-005-23a

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246127

      Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. Read More »

    • TSB #05-005-23

      Date Announced:
      OCT 31, 2023
      NHTSA ID:
      #10244672

      Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. Read More »

    • TSB #SA-068-22

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225767

      The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »

    • TSB #01-011-22

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225771

      Some vehicles may have a "OW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with DTC P250F:00 stored in memory, and the oil level has actually decreased to near low. Read More »

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-006-22

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208564

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208568

      The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »

    • TSB #01-001-22

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208557

      Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20??A?C/-4??A?F or below) for a long time. This is caused by the No.1, No. 3 and No. Read More »

    • TSB #SA-031-21c

      Date Announced:
      DEC 22, 2021
      NHTSA ID:
      #10206021

      New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-055-21

      Date Announced:
      NOV 17, 2021
      NHTSA ID:
      #10203761

      Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored. Read More »

    • TSB #SA-031-21b

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202772

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-032-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194714

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-033-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194782

      The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #01-009-21-3799

      Date Announced:
      APR 12, 2021
      NHTSA ID:
      #10190953

      Some vehicles may exhibit that the active air shutter is working, but DTC P05A0:00 (Active air shutter: Opening angle abnormality (sticking)) is stored in memory. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSPC7a

      Date Announced:
      SEP 08, 2021
      NHTSA ID:
      #10201778

      SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE: Repair Outline and Important Notes: Reprogram the telematics communications unit with an USB stick. Read More »

    • TSB #SA-023-21

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189947

      Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC's stored, Module communication errors Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #01-010-23a

      Date Announced:
      OCT 03, 2023
      NHTSA ID:
      #10244670

      Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. Read More »

    • TSB #01-010-23

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10241607

      Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. Read More »

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    • TSB #SA-065-20

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180715

      Some customer's may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    • TSB #07-006-20-3758

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185050

      Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. Read More »

    POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

    • TSB #SA-009-22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208568

      The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »

    ELECTRICAL SYSTEM

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #09-023-24

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254183

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #SA-021-24

      Date Announced:
      APR 09, 2024
      NHTSA ID:
      #10254095

      Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. Read More »

    • TSB #09-020-24

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252505

      Some customers may experience that, with a specific operation, the touch sensor of front door outer handle does not lock and unlock the doors but the remote transmitter operates correctly. Read More »

    • TSB #SA-017-24

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252509

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-24a

      Date Announced:
      FEB 21, 2024
      NHTSA ID:
      #10251391

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-009-24

      Date Announced:
      FEB 08, 2024
      NHTSA ID:
      #10251390

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-006-24

      Date Announced:
      FEB 01, 2024
      NHTSA ID:
      #10251373

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #09-001-23a

      Date Announced:
      DEC 18, 2023
      NHTSA ID:
      #10248394

      Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been ... Read More »

    • TSB #SA-015-23e

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248387

      Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-021-23b

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248388

      Qi Wireless Charger symptom troubleshooting Read More »

    • TSB #SA-025-23a

      Date Announced:
      DEC 05, 2023
      NHTSA ID:
      #10248389

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #09-039-23

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246147

      Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. Read More »

    • TSB #SA-027-23c

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246210

      In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored. Read More »

    • TSB #09-029-23a

      Date Announced:
      NOV 08, 2023
      NHTSA ID:
      #10246137

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #01-007-23a

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246121

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-059-23

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244661

      When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. Read More »

    • TSB #SA-021-23a

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241635

      Qi Wireless Charger Symptom Troubleshooting Read More »

    • TSB #SA-021-23b

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241636

      Qi Wireless Charger Symptom Troubleshooting Read More »

    • TSB #16-006-23

      Date Announced:
      JUL 25, 2023
      NHTSA ID:
      #10240417

      Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12018 or later). Read More »

    • TSB #16-007-23

      Date Announced:
      JUL 25, 2023
      NHTSA ID:
      #10240419

      Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA04_12006 or later). Read More »

    • TSB #16-008-23

      Date Announced:
      JUL 25, 2023
      NHTSA ID:
      #10240424

      Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA01_12006 or later). Read More »

    • TSB #09-030-23

      Date Announced:
      JUL 18, 2023
      NHTSA ID:
      #10240408

      Some customers may experience ??A?A?Ultrasonic sensor malfunction??A?A? warning message displayed in the instrument cluster when driving or at a stop. The warning message continues until the ignition is turned off. Read More »

    • TSB #SA-027-23b

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240495

      Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X". Read More »

    • TSB #09-012-23b

      Date Announced:
      JUL 10, 2023
      NHTSA ID:
      #10240373

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #09-029-23

      Date Announced:
      JUL 10, 2023
      NHTSA ID:
      #10240403

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #SA-027-23a

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238692

      IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23) Read More »

    • TSB #09-024-23

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238670

      Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. Read More »

    • TSB #SA-005-23a

      Date Announced:
      MAY 31, 2023
      NHTSA ID:
      #10237208

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-009-23d

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237209

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-015-23c

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237210

      Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #16-003-23

      Date Announced:
      MAY 23, 2023
      NHTSA ID:
      #10237206

      Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. Read More »

    • TSB #01-007-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237197

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-027-23

      Date Announced:
      APR 28, 2023
      NHTSA ID:
      #10235699

      In-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN". Read More »

    • TSB #SA-025-23

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235700

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #SA-022-23

      Date Announced:
      APR 14, 2023
      NHTSA ID:
      #10235701

      Some customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation SD card. Read More »

    • TSB #SA-021-23

      Date Announced:
      APR 14, 2023
      NHTSA ID:
      #10235696

      Qi Wireless Charger symptom troubleshooting Read More »

    • TSB #16-003-23

      Date Announced:
      MAR 17, 2023
      NHTSA ID:
      #10233569

      Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-009-23

      Date Announced:
      FEB 06, 2023
      NHTSA ID:
      #10232303

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #07-002-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232300

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #RF-23-02

      Date Announced:
      JAN 25, 2023
      NHTSA ID:
      #10230866

      Due to the supply chain shortages for BDGF-66-5G0G, hardware has been confirmed compatible between BDGF-66-5G0B up to the G suffix. This can be used for repair with vehicles originally equipped with C to G level suffix parts. Read More »

    • TSB #SA-006/23

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230880

      Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. Read More »

    • TSB #SA-005/22

      Date Announced:
      JAN 19, 2023
      NHTSA ID:
      #10230878

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #09-001-23

      Date Announced:
      JAN 03, 2023
      NHTSA ID:
      #10230894

      Some vehicles may exhibit DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - ... Read More »

    • TSB #07-004-22b

      Date Announced:
      DEC 21, 2022
      NHTSA ID:
      #10228662

      Some customers may complain the A/C blows warm. This may be caused by one of two things. Cause 1: After accelerating in hot weather, the A/C blows warm air for a longer time than other models. Read More »

    • TSB #SA-004-22g

      Date Announced:
      DEC 14, 2022
      NHTSA ID:
      #10228650

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-017-22d

      Date Announced:
      DEC 13, 2022
      NHTSA ID:
      #10228652

      Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. Read More »

    • TSB #SA-019-22c

      Date Announced:
      DEC 13, 2022
      NHTSA ID:
      #10228653

      MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ) Read More »

    • TSB #09-048-22

      Date Announced:
      DEC 13, 2022
      NHTSA ID:
      #10228664

      Some vehicles may exhibit the following symptoms with DTC P05A0:00 (Active air shutter and the opening angle abnormality (sticking)) stored in memory. Read More »

    • TSB #09-019-22a

      Date Announced:
      NOV 22, 2022
      NHTSA ID:
      #10226856

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #09-046-22

      Date Announced:
      NOV 21, 2022
      NHTSA ID:
      #10226892

      Some customers may experience that, with a specific operation, the touch sensor of front door outer handle does not lock and unlock the doors but the remote transmitter operates correctly. Read More »

    • TSB #16-006-22a

      Date Announced:
      NOV 16, 2022
      NHTSA ID:
      #10226900

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA04_12004 or later). Ver. Read More »

    • TSB #09-044-22

      Date Announced:
      NOV 15, 2022
      NHTSA ID:
      #10226889

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #SA-074-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226923

      Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »

    • TSB #SA-075-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226924

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #16-004-22a

      Date Announced:
      NOV 04, 2022
      NHTSA ID:
      #10226898

      Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. Read More »

    • TSB #SA-072-22

      Date Announced:
      NOV 03, 2022
      NHTSA ID:
      #10226920

      Customers may complain about the HVAC system is not blowing air and/or excessive noise from HVAC system. Read More »

    • TSB #SA-064-22a

      Date Announced:
      NOV 02, 2022
      NHTSA ID:
      #10226916

      Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card. Read More »

    • TSB #16-001-22d

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10226896

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12004 or later). Ver. Read More »

    • TSB #SA-070-22

      Date Announced:
      NOV 01, 2022
      NHTSA ID:
      #10226918

      Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. Read More »

    • TSB #16-005-22a

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225785

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12012 or later). Read More »

    • TSB #SA-066-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225761

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of ... Read More »

    • TSB #SA-067-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225763

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * ... Read More »

    • TSB #07-004-22a

      Date Announced:
      OCT 10, 2022
      NHTSA ID:
      #10225778

      Some customers may complain the A/C blows warm. This may be caused by one of two things. Cause 1: After accelerating in hot weather, the A/C blows warm air for a longer time than other models. Read More »

    • TSB #SA-017-22c

      Date Announced:
      OCT 10, 2022
      NHTSA ID:
      #10225727

      Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. Read More »

    • TSB #SA-064-22

      Date Announced:
      OCT 06, 2022
      NHTSA ID:
      #10225747

      Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card. Read More »

    • TSB #SA-004-22f

      Date Announced:
      OCT 04, 2022
      NHTSA ID:
      #10225720

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-061-22

      Date Announced:
      SEP 29, 2022
      NHTSA ID:
      #10222563

      The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. - BSM system indicates vehicle on the opposite side. Read More »

    • TSB #09-030-22a

      Date Announced:
      SEP 28, 2022
      NHTSA ID:
      #10222572

      Some vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. Read More »

    • TSB #07-004-22

      Date Announced:
      SEP 23, 2022
      NHTSA ID:
      #10222565

      Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. Read More »

    • TSB #SA-004-22e

      Date Announced:
      SEP 08, 2022
      NHTSA ID:
      #10222553

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #16-006-22

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222577

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA04_12002 or later). Read More »

    • TSB #SA-017-22b

      Date Announced:
      AUG 25, 2022
      NHTSA ID:
      #10219228

      Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. Read More »

    • TSB #SA-004-22d

      Date Announced:
      AUG 25, 2022
      NHTSA ID:
      #10219229

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #16-001-22c

      Date Announced:
      AUG 24, 2022
      NHTSA ID:
      #10218766

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later). Read More »

    • TSB #09-034-22

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10218737

      Some customers may complain about a fuel gauge that fluctuates to a higher level at a stop on inclines, even after a long drive since it was fully refilled. This is caused by improper control software of the body control module (BCM). Read More »

    • TSB #09-030-22

      Date Announced:
      AUG 17, 2022
      NHTSA ID:
      #10218733

      Some vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. Read More »

    • TSB #16-005-22

      Date Announced:
      AUG 17, 2022
      NHTSA ID:
      #10218769

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12012 or later). Read More »

    • TSB #16-004-22

      Date Announced:
      AUG 11, 2022
      NHTSA ID:
      #10218768

      Some customers may complain that Mazda Connect does not start or that it takes a long time to restart after starting the vehicle. Read More »

    • TSB #09-027-22

      Date Announced:
      AUG 03, 2022
      NHTSA ID:
      #10218730

      When replacing the body control module (BCM), some ECUs may need reprogramming. Without reprogramming the concerned ECUs, the power saving function may not work properly. Read More »

    • TSB #01-006-22

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215274

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #SA-004-22c

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10215015

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #15-004-22

      Date Announced:
      JUN 01, 2022
      NHTSA ID:
      #10215362

      Some vehicles may exhibit the warning messages "Safety and Driver Support Systems Temporarily Disabled" or "Front Radar Obscured. Drive Safely. Read More »

    • TSB #09-019-22

      Date Announced:
      MAY 27, 2022
      NHTSA ID:
      #10213202

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #SA-034-22

      Date Announced:
      MAY 20, 2022
      NHTSA ID:
      #10213148

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #16-001-22b

      Date Announced:
      MAY 18, 2022
      NHTSA ID:
      #10213206

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later). Read More »

    • TSB #SA-004-22b

      Date Announced:
      MAY 12, 2022
      NHTSA ID:
      #10213125

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-017-22a

      Date Announced:
      MAY 06, 2022
      NHTSA ID:
      #10213139

      Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. Read More »

    • TSB #16-001-22a

      Date Announced:
      MAY 04, 2022
      NHTSA ID:
      #10213204

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later). Read More »

    • TSB #SA-028-22

      Date Announced:
      MAY 02, 2022
      NHTSA ID:
      #10213142

      Qi Wireless Charger Symptom Troubleshooting Read More »

    • TSB #SA-024-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210885

      Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause. Read More »

    • TSB #SA-025-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210886

      Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause. Read More »

    • TSB #SA-026-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210887

      Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »

    • TSB #SA-020-22

      Date Announced:
      APR 20, 2022
      NHTSA ID:
      #10210880

      Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). Read More »

    • TSB #SA-019-22

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10210879

      Mazda Connected Services Frequently Asked Questions (FAQ). Read More »

    • TSB #SA-004-22a

      Date Announced:
      APR 04, 2022
      NHTSA ID:
      #10210844

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-017-22

      Date Announced:
      APR 04, 2022
      NHTSA ID:
      #10210865

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-012-22

      Date Announced:
      MAR 15, 2022
      NHTSA ID:
      #10209755

      Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. Read More »

    • TSB #09-010/22

      Date Announced:
      MAR 11, 2022
      NHTSA ID:
      #10209816

      Some customers may complain about frequent low battery warning message appearing in the instrument cluster. The warning message appears when the power saving mode is activated to avoid a drained battery. Read More »

    • TSB #16-001/22

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209821

      Some vehicles entertainment system may experience the symptoms mentioned, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later). Read More »

    • TSB #SA-007-22a

      Date Announced:
      FEB 25, 2022
      NHTSA ID:
      #10208566

      Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information. Read More »

    • TSB #SA-002-22a

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208559

      Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. Read More »

    • TSB #SA-003-22b

      Date Announced:
      FEB 09, 2022
      NHTSA ID:
      #10208561

      CX-30. Mazda3: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or ... Read More »

    • TSB #SA-007-22

      Date Announced:
      FEB 09, 2022
      NHTSA ID:
      #10208565

      Some customers may experience a SiriusXM Travel Link error when selecting Parking Information. Read More »

    • TSB #SA-003-22a

      Date Announced:
      FEB 04, 2022
      NHTSA ID:
      #10208560

      Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. Read More »

    • TSB #SA-004-22

      Date Announced:
      FEB 01, 2022
      NHTSA ID:
      #10208562

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #09-004/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206952

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #15-003/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206960

      Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. Read More »

    • TSB #SA-002/22

      Date Announced:
      JAN 13, 2022
      NHTSA ID:
      #10206940

      Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. Read More »

    • TSB #SA-013-21h

      Date Announced:
      DEC 22, 2021
      NHTSA ID:
      #10206018

      Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Read More »

    • TSB #01-006-21-3779b

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10205994

      Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #16-002-21-3858

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10206011

      Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version ... Read More »

    • TSB #SA-027-21c

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10206020

      Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Read More »

    • TSB #09-039-21-3807

      Date Announced:
      DEC 20, 2021
      NHTSA ID:
      #10206009

      Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #09-012-21-3801b

      Date Announced:
      DEC 13, 2021
      NHTSA ID:
      #10206005

      Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. Read More »

    • TSB #SA-055-21

      Date Announced:
      NOV 17, 2021
      NHTSA ID:
      #10203761

      Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored. Read More »

    • TSB #SA-052-21

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203759

      For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »

    • TSB #SA-013-21h

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202771

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #SA-049-21

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202764

      Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Owner??A?A?s Manual (IVDOM) installed. Read More »

    • TSB #SA-012-21g

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202775

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SA-027-21b

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10201862

      MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Read More »

    • TSB #SA-013-21g

      Date Announced:
      SEP 14, 2021
      NHTSA ID:
      #10201859

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #SA-045-21

      Date Announced:
      JUL 23, 2021
      NHTSA ID:
      #10199636

      Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built July 1, 2021 and later. Read More »

    • TSB #SA-039-21

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198672

      Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator ... Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-004-21b

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198678

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #09-015-21-3805

      Date Announced:
      MAY 25, 2021
      NHTSA ID:
      #10194655

      Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-004-21a

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194759

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #09-012-21-3801

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191536

      Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. Read More »

    • TSB #SA-013-21d

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191539

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-023-21

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189947

      Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC's stored, Module communication errors Read More »

    • TSB #MT-001-21

      Date Announced:
      MAR 15, 2021
      NHTSA ID:
      #10189797

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-005-21c

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10189854

      Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. Read More »

    • TSB #SA-020-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189871

      Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. Read More »

    • TSB #SSPC5

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188101

      Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. Read More »

    • TSB #SA-005-21a

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10188032

      Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. Read More »

    • TSB #01-005-21-3778

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188015

      The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-006-21-3779

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188016

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #SA-004-21

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186806

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #01-010-20-3706a

      Date Announced:
      DEC 17, 2020
      NHTSA ID:
      #10185046

      Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. Read More »

    • TSB #09-021-20-3714b

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185054

      Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be ... Read More »

    • TSB #SA-031-20k

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10185183

      CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Read More »

    • TSB #SA-031-20f

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182120

      CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Read More »

    • TSB #09-034-20-3743

      Date Announced:
      OCT 19, 2020
      NHTSA ID:
      #10182108

      Some customers may experience an ??A?A?In-Vehicle Network Malfunction??A?A? message appearing in the instrument cluster. Read More »

    • TSB #SA-027-20f

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10182124

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-063-20

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179315

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #SA266

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10186263

      MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #01-007-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237197

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #SA-045-21c

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200937

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Read More »

    • TSB #SA-045-21d

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200938

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. NOTE: SA-045/21 HAS BEEN SUPERCEDED TO SSPC7. Read More »

    • TSB #SSPC7

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200942

      SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE Read More »

    • TSB #DRW41a

      Date Announced:
      AUG 03, 2021
      NHTSA ID:
      #10200947

      DRW41 - TELEMATICS COMMUNICATION UNIT (TCU) CONCERN - BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to ... Read More »

    • TSB #SA-045-21a

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10200934

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Read More »

    • TSB #SA-045-21b

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10200935

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Read More »

    • TSB #SA-066-20

      Date Announced:
      SEP 14, 2020
      NHTSA ID:
      #10180717

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ??A?A? Use the GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #SA-059-20b

      Date Announced:
      SEP 01, 2020
      NHTSA ID:
      #10180792

      During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following:??A?A? Poor internet connection ??A?A? MDARS failure??A?A? Low Battery. Read More »

    • TSB #SA-060-20b

      Date Announced:
      SEP 01, 2020
      NHTSA ID:
      #10180793

      When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Read More »

    ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

    • TSB #SA-003-22c

      Date Announced:
      MAR 04, 2022
      NHTSA ID:
      #10209748

      Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or ... Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #09-001-24b

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252503

      Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. Read More »

    • TSB #09-001-24a

      Date Announced:
      FEB 13, 2024
      NHTSA ID:
      #10251361

      Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. Read More »

    • TSB #SA-050-23

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241637

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #07-002-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232300

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #SA-013-21h

      Date Announced:
      DEC 22, 2021
      NHTSA ID:
      #10206018

      Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Read More »

    • TSB #01-012-21-3832

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202685

      Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SA-004-22b

      Date Announced:
      MAY 12, 2022
      NHTSA ID:
      #10213125

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-003-22d

      Date Announced:
      MAR 11, 2022
      NHTSA ID:
      #10209751

      Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or ... Read More »

    • TSB #SA-003-20f

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10185180

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-031-20j

      Date Announced:
      NOV 30, 2020
      NHTSA ID:
      #10183664

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-031-20i

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183663

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #16-001-20-3683c

      Date Announced:
      OCT 20, 2020
      NHTSA ID:
      #10182097

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 ... Read More »

    • TSB #16-001-20-3683b

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182096

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 ... Read More »

    • TSB #SA-066-20

      Date Announced:
      SEP 14, 2020
      NHTSA ID:
      #10180717

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ??A?A? Use the GR8 battery charger SST to maintain battery voltage. Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

    • TSB #SA-038-21

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202763

      The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. Read More »

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

    • TSB #09-026-23a

      Date Announced:
      AUG 03, 2023
      NHTSA ID:
      #10241610

      Some vehicles may exhibit the warning message "Ultrasonic Sensor Malfunction" in the instrument cluster and the following DTC(s) stored after replacing the front and/or rear ultrasonic sensor(s) during body or paint repair. Read More »

    ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE

    • TSB #SA-003-22c

      Date Announced:
      MAR 04, 2022
      NHTSA ID:
      #10209748

      Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or ... Read More »

    ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

    • TSB #SA-022-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189946

      When performing the MGSS Workshop Manual 360??A? View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. Read More »

    EXTERIOR LIGHTING

    • TSB #SA-017-24a

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254190

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #09-020-24

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252505

      Some customers may experience that, with a specific operation, the touch sensor of front door outer handle does not lock and unlock the doors but the remote transmitter operates correctly. Read More »

    • TSB #SA-009-23h

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241634

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23g

      Date Announced:
      AUG 15, 2023
      NHTSA ID:
      #10241633

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23F

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240484

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23e

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238681

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23b

      Date Announced:
      MAR 28, 2023
      NHTSA ID:
      #10233683

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23a

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233562

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-009-23

      Date Announced:
      FEB 06, 2023
      NHTSA ID:
      #10232303

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #SA-013-21f

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198675

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-013-21e

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194715

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Read More »

    • TSB #SA-023-21

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189947

      Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC's stored, Module communication errors Read More »

    • TSB #SA-013-21a

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188029

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-013-21

      Date Announced:
      FEB 02, 2021
      NHTSA ID:
      #10188028

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-031-20i

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183663

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #SA-017-22a

      Date Announced:
      MAY 06, 2022
      NHTSA ID:
      #10213139

      Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. Read More »

    VISIBILITY

    • TSB #SA-079-23

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248348

      Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Read More »

    • TSB #09-030-23

      Date Announced:
      JUL 18, 2023
      NHTSA ID:
      #10240408

      Some customers may experience ??A?A?Ultrasonic sensor malfunction??A?A? warning message displayed in the instrument cluster when driving or at a stop. The warning message continues until the ignition is turned off. Read More »

    • TSB #09-025-23

      Date Announced:
      JUN 23, 2023
      NHTSA ID:
      #10238671

      Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at or around the washer motor (1). Read More »

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    • TSB #09-014-23

      Date Announced:
      FEB 23, 2023
      NHTSA ID:
      #10232297

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-052-22

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10218770

      Some customers may complain that their interior rear view mirror fell off and/or will not stay in place after it is reinstalled. This is due to some mirrors having lower tension on the retaining clips. Read More »

    • TSB #09-031-21-3831

      Date Announced:
      OCT 27, 2021
      NHTSA ID:
      #10202694

      Some customers may complain that the driver??A?A?s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates ... Read More »

    • TSB #SA-038-21

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202763

      The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. Read More »

    • TSB #09-022-21-3815

      Date Announced:
      JUL 15, 2021
      NHTSA ID:
      #10199718

      Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at around the washer motor (1). Read More »

    • TSB #SA-026-21

      Date Announced:
      APR 02, 2021
      NHTSA ID:
      #10190967

      When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. Read More »

    • TSB #SA-022-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189946

      When performing the MGSS Workshop Manual 360??A? View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. Read More »

    • TSB #SA-046-20b

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183665

      FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. Read More »

    • TSB #DRW33

      Date Announced:
      OCT 07, 2020
      NHTSA ID:
      #10182128

      DRW33 - CHROME PLATED WINDOW MOLDINGS CONCERN FROM PACIFIC TYPHOON: On certain subject vehicles parked outside after production, it is possible that the chrome plated window moldings may be dirty or have rust spots from a Typhoon that ... Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #09-018-23a

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237202

      Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. Read More »

    • TSB #09-021-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237203

      Some vehicles may experience a gap between the glass and the rear door glass run-channel due to run-channel deformation. This causes poor appearance and wind noise when driving at high speed. Read More »

    • TSB #SA-045-22a

      Date Announced:
      DEC 06, 2022
      NHTSA ID:
      #10228655

      The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #SA-059-23

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244661

      When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. Read More »

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-040-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198691

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-003-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198574

      Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES

    • TSB #09-014-23a

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240385

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

    • TSB #09-031-21-3831

      Date Announced:
      OCT 27, 2021
      NHTSA ID:
      #10202694

      Some customers may complain that the driver??A?A?s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates ... Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    • TSB #07-004-22b

      Date Announced:
      DEC 21, 2022
      NHTSA ID:
      #10228662

      Some customers may complain the A/C blows warm. This may be caused by one of two things. Cause 1: After accelerating in hot weather, the A/C blows warm air for a longer time than other models. Read More »

    • TSB #SA-074-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226923

      Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »

    • TSB #SA-072-22

      Date Announced:
      NOV 03, 2022
      NHTSA ID:
      #10226920

      Customers may complain about the HVAC system is not blowing air and/or excessive noise from HVAC system. Read More »

    AIR BAGS

    • TSB #SA-026-24

      Date Announced:
      APR 24, 2024
      NHTSA ID:
      #10254098

      A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag. Read More »

    • TSB #08-003-23a

      Date Announced:
      JUL 26, 2023
      NHTSA ID:
      #10240372

      Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. Read More »

    • TSB #08-003-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237201

      Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. Read More »

    • TSB #eFC-1-21-00443a

      Date Announced:
      MAR 24, 2023
      NHTSA ID:
      #10233663

      A Technical Service Bulletin (TSB 08-001 /22 - AIR BAG WARNING LIGHT ON WITH OTC B1126: 13 OR B1127:13) has been released to repair 2019-2022 Mazda3 with OTC B1126:13/B1127:13. Read More »

    • TSB #08-001-22c

      Date Announced:
      AUG 10, 2022
      NHTSA ID:
      #10218725

      Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. Read More »

    • TSB #08-001-22b

      Date Announced:
      MAY 02, 2022
      NHTSA ID:
      #10213194

      Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. Read More »

    • TSB #08-001/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209787

      Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. Read More »

    STRUCTURE

    • TSB #SA-073-23

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244658

      Some customers may complain of a rattle noise coming from near the center of the dash. Read More »

    • TSB #09-033-23

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10243552

      Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Read More »

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #09-014-23a

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240385

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    • TSB #SA-039-23

      Date Announced:
      JUL 06, 2023
      NHTSA ID:
      #10240496

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-009-23e

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238681

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #09-018-23a

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237202

      Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. Read More »

    • TSB #09-021-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237203

      Some vehicles may experience a gap between the glass and the rear door glass run-channel due to run-channel deformation. This causes poor appearance and wind noise when driving at high speed. Read More »

    • TSB #09-006-23

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230902

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-001-22b

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10228663

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    • TSB #09-001-22a

      Date Announced:
      NOV 09, 2022
      NHTSA ID:
      #10226826

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    • TSB #SA-008-22a

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225724

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #09-028-22a

      Date Announced:
      OCT 05, 2022
      NHTSA ID:
      #10225781

      Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. Read More »

    • TSB #SA-024-22a

      Date Announced:
      SEP 05, 2022
      NHTSA ID:
      #10222542

      Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause. Read More »

    • TSB #SA-059-22

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10218777

      Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED are present. Read More »

    • TSB #09-028-22

      Date Announced:
      AUG 09, 2022
      NHTSA ID:
      #10218731

      Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. Read More »

    • TSB #09-017-22a

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10215355

      Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). Read More »

    • TSB #09-017-22

      Date Announced:
      APR 29, 2022
      NHTSA ID:
      #10210938

      Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). Read More »

    • TSB #09-013-22

      Date Announced:
      APR 12, 2022
      NHTSA ID:
      #10210934

      Some customers may complain that the clip on the rear end of the rear beltline molding is loose and the molding is slightly lifted up. Due to the poor shape of the clip claws, the fitting force to the door body may decrease while in use. Read More »

    • TSB #09-008/22

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10209812

      Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. Read More »

    • TSB #SA-008-22

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208567

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-001-22

      Date Announced:
      FEB 04, 2022
      NHTSA ID:
      #10208554

      Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »

    • TSB #09-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206947

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    • TSB #09-039-21-3807

      Date Announced:
      DEC 20, 2021
      NHTSA ID:
      #10206009

      Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #09-038-21-3855

      Date Announced:
      DEC 16, 2021
      NHTSA ID:
      #10206008

      Rear Outer Door Handle Fails To Return Due To Water Freezing In The Handle: Some vehicles may exhibit the rear outer handle remains pulled out and does not return when the rear outer handle is operated in freezing temperatures. Read More »

    • TSB #09-019-21-3813a

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206006

      Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. Read More »

    • TSB #DRW42

      Date Announced:
      SEP 07, 2021
      NHTSA ID:
      #10201779

      DRW42 - DEALER REWORK POTENTIAL HAIL DAMAGE CONCERN: Action Required: There are currently 914 vehicles in dealer inventory or arriving soon that must be inspected as soon as possible. Read More »

    • TSB #09-020-21-3804

      Date Announced:
      JUL 07, 2021
      NHTSA ID:
      #10199716

      Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. Read More »

    • TSB #09-018-21-3796

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198572

      Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Read More »

    • TSB #DRW38

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189954

      DRW38 - RESIDUE OR STAIN BY WRAPGUARD ON BELTLINE - On the subject vehicles shipped from MC on January 8, 2021, added wrap guard was temporarily attached on the beltline molding (both left and right) to protect the beltline molding from ... Read More »

    • TSB #09-005-21-3762

      Date Announced:
      JAN 25, 2021
      NHTSA ID:
      #10186706

      Some customers may complain about water in the trunk compartment after a car wash or heavy rain. This may be caused by insufficient sealing performance of the trunk lid weatherstrip because the lip of the weatherstrip leans towards the ... Read More »

    • TSB #09-004-21-3772

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186705

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-039-20-3747

      Date Announced:
      DEC 17, 2020
      NHTSA ID:
      #10185057

      Some vehicles may exhibit water entering the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. Read More »

    • TSB #SA-003-20f

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10185180

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #DRW35a

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185059

      DRW35 - 2021 CX-30 & 2021 MAZDA3 - POTENTIAL PAINT SPOTS ON VEHICLE. Concern Outline: It is possible that fine yellow and/or white paint spots may be present on the entire body surface of the vehicle. Read More »

    • TSB #DRW35

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183636

      DRW35 - 2021 CX-30 & 2021 MAZDA3 - POTENTIAL PAINT SPOTS ON VEHICLE. Concern Outline: It is possible that fine yellow and/or white paint spots may be present on the entire body surface of the vehicle. Read More »

    • TSB #DRW33

      Date Announced:
      OCT 07, 2020
      NHTSA ID:
      #10182128

      DRW33 - CHROME PLATED WINDOW MOLDINGS CONCERN FROM PACIFIC TYPHOON: On certain subject vehicles parked outside after production, it is possible that the chrome plated window moldings may be dirty or have rust spots from a Typhoon that ... Read More »

    • TSB #09-032-20-3739

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180669

      Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Read More »

    STRUCTURE:BODY

    • TSB #09-014-24

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252504

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-003-21-3771

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186704

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #SA-006-21

      Date Announced:
      JAN 20, 2021
      NHTSA ID:
      #10186808

      The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #09-018-23

      Date Announced:
      APR 11, 2023
      NHTSA ID:
      #10235417

      Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. Read More »

    • TSB #09-014-23

      Date Announced:
      FEB 23, 2023
      NHTSA ID:
      #10232297

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    • TSB #09-001-22b

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10228663

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    • TSB #09-026-21-3817

      Date Announced:
      SEP 10, 2021
      NHTSA ID:
      #10201773

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

    • TSB #SA-045-22

      Date Announced:
      JUL 12, 2022
      NHTSA ID:
      #10217185

      The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #09-015-22

      Date Announced:
      APR 19, 2022
      NHTSA ID:
      #10210936

      Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces ... Read More »

    STRUCTURE:BODY:HOOD

    • TSB #SA-023-24

      Date Announced:
      APR 17, 2024
      NHTSA ID:
      #10254096

      The customer may report a rattling noise from the front of the vehicle under load. It may sound as if it is coming from the dashboard, but it is coming from the hood prop rod (aka lock-bonnet stay). Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #SA-068-23

      Date Announced:
      OCT 19, 2023
      NHTSA ID:
      #10244562

      Some vehicles may have a water leak and/or a technician may find water inside the cabin or within a component. The source of the leak may be from between the doors at the B-pillar. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #09-023-24

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254183

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #SA-017-24a

      Date Announced:
      APR 11, 2024
      NHTSA ID:
      #10254190

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #09-029-23a

      Date Announced:
      NOV 08, 2023
      NHTSA ID:
      #10246137

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #SA-009-23F

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240484

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #09-024-23

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238670

      Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. Read More »

    • TSB #SA-009-23e

      Date Announced:
      JUN 12, 2023
      NHTSA ID:
      #10238681

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23c

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235576

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23b

      Date Announced:
      MAR 28, 2023
      NHTSA ID:
      #10233683

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23a

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233562

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #09-004-23

      Date Announced:
      JAN 09, 2023
      NHTSA ID:
      #10230900

      Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. Read More »

    • TSB #09-004-22a

      Date Announced:
      AUG 08, 2022
      NHTSA ID:
      #10218727

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-050-22

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10218719

      Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. Read More »

    • TSB #09-022-22

      Date Announced:
      JUN 14, 2022
      NHTSA ID:
      #10222571

      Some vehicles may exhibit the fuel-filler or charge lid opening unintentionally when unlocking the front doors using the door lock switch, the touch sensor on the outer door handle, or the remote transmitter. Read More »

    • TSB #09-015-22

      Date Announced:
      APR 19, 2022
      NHTSA ID:
      #10210936

      Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces ... Read More »

    • TSB #09-006/22

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10209790

      Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. Read More »

    • TSB #09-004/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206952

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #09-015-21-3805

      Date Announced:
      MAY 25, 2021
      NHTSA ID:
      #10194655

      Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-013-21a

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188029

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SSPC5

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188101

      Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. Read More »

    • TSB #SA-013-21

      Date Announced:
      FEB 02, 2021
      NHTSA ID:
      #10188028

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-031-20k

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10185183

      CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Read More »

    LATCHES/LOCKS/LINKAGES:DOORS:LOCK

    • TSB #09-029-23

      Date Announced:
      JUL 10, 2023
      NHTSA ID:
      #10240403

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #SA-017-22a

      Date Announced:
      MAY 06, 2022
      NHTSA ID:
      #10213139

      Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. Read More »

    • TSB #SA-031-20j

      Date Announced:
      NOV 30, 2020
      NHTSA ID:
      #10183664

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    VEHICLE SPEED CONTROL

    • TSB #SA-003-21b

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194757

      Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). Read More »

    • TSB #SA-003-21

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186805

      Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). Read More »

    TIRES

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-008-23a

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238680

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    • TSB #SA-012-22

      Date Announced:
      MAR 15, 2022
      NHTSA ID:
      #10209755

      Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. Read More »

    TIRES:VALVE

    • TSB #01-012-21-3832

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202685

      Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Read More »

    WHEELS

    • TSB #SA-022-24

      Date Announced:
      APR 10, 2024
      NHTSA ID:
      #10254191

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-008-23a

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238680

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    • TSB #SA-031-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237215

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-008-23

      Date Announced:
      FEB 02, 2023
      NHTSA ID:
      #10232302

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    • TSB #SA-033-22

      Date Announced:
      MAY 19, 2022
      NHTSA ID:
      #10213147

      Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Read More »

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #02-002-21-3769a

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199714

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-002-21-3769

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186698

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-002-21

      Date Announced:
      JAN 13, 2021
      NHTSA ID:
      #10186802

      Some vehicles may display incorrect tire pressures in MAZDA CONNECT and/or the MyMazda App. This may be caused by an incorrect calendar entry (month/day/year) after a battery disconnect or infotainment system software update. Read More »

    SEATS

    • TSB #09-007-23c

      Date Announced:
      NOV 20, 2023
      NHTSA ID:
      #10246133

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-012-23b

      Date Announced:
      JUL 10, 2023
      NHTSA ID:
      #10240373

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #09-007-23b

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10238668

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-007-23a

      Date Announced:
      APR 03, 2023
      NHTSA ID:
      #10235415

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-012-23a

      Date Announced:
      MAR 22, 2023
      NHTSA ID:
      #10233661

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #09-012-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232285

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #09-007-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232402

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-044-22

      Date Announced:
      NOV 15, 2022
      NHTSA ID:
      #10226889

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #09-012-22

      Date Announced:
      APR 08, 2022
      NHTSA ID:
      #10210933

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-007-20-3674a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185052

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SA-007-24a

      Date Announced:
      APR 02, 2024
      NHTSA ID:
      #10254185

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #15-003/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206960

      Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-003-21b

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194757

      Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). Read More »

    • TSB #SA-028-21

      Date Announced:
      APR 21, 2021
      NHTSA ID:
      #10190969

      If driving on roads with few vehicles or obstructions ahead for the front radar sensor to detect, and a Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #SA-043-22

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215253

      FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: - The road lane markings are covered by snow and are not visible. - There are no road lane markings on the road surface. Read More »

    • TSB #15-003/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206960

      Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. Read More »

    • TSB #SA-046-20b

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183665

      FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. Read More »

    LANE DEPARTURE

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-010-21

      Date Announced:
      JAN 29, 2021
      NHTSA ID:
      #10186812

      Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the ... Read More »

    LANE DEPARTURE: SENSING SYSTEM: RADAR

    • TSB #15-001-23

      Date Announced:
      APR 18, 2023
      NHTSA ID:
      #10235420

      Some vehicles may exhibit the warning messages Safety and Driver Support Systems Temporarily Disabled or Front Radar Obscured. Read More »

    BACK OVER PREVENTION

    • TSB #SA-027-20f

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10182124

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Read More »

    • TSB #SA-027-20e

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180786

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SSPC7

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200942

      SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE Read More »

    • TSB #DRW41a

      Date Announced:
      AUG 03, 2021
      NHTSA ID:
      #10200947

      DRW41 - TELEMATICS COMMUNICATION UNIT (TCU) CONCERN - BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to ... Read More »

    EQUIPMENT

    • TSB #SA-017-24

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252509

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-24a

      Date Announced:
      FEB 21, 2024
      NHTSA ID:
      #10251391

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-009-24

      Date Announced:
      FEB 08, 2024
      NHTSA ID:
      #10251390

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #09-001-23a

      Date Announced:
      DEC 18, 2023
      NHTSA ID:
      #10248394

      Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been ... Read More »

    • TSB #01-007-23a

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246121

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #PF-23-09

      Date Announced:
      SEP 14, 2023
      NHTSA ID:
      #10243559

      MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #15-001-23

      Date Announced:
      APR 18, 2023
      NHTSA ID:
      #10235420

      Some vehicles may exhibit the warning messages Safety and Driver Support Systems Temporarily Disabled or Front Radar Obscured. Read More »

    • TSB #RF-23-04

      Date Announced:
      MAR 31, 2023
      NHTSA ID:
      #10233664

      Due to a supplier change, Channel (L) Glass BDMT-59-60ZB-> BDMT-59-60ZF has been discontinued. The new part number BDMT-59-60ZH or later has been confirmed as an interchangeable part. Read More »

    • TSB #SA-016-22a

      Date Announced:
      DEC 07, 2022
      NHTSA ID:
      #10228651

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-045-22a

      Date Announced:
      DEC 06, 2022
      NHTSA ID:
      #10228655

      The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. Read More »

    • TSB #09-016-22a

      Date Announced:
      OCT 19, 2022
      NHTSA ID:
      #10225779

      Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. Read More »

    • TSB #SA-019-22b

      Date Announced:
      OCT 10, 2022
      NHTSA ID:
      #10225730

      Mazda Connected Services Frequently Asked Questions (FAQs) Read More »

    • TSB #SA-024-22a

      Date Announced:
      SEP 05, 2022
      NHTSA ID:
      #10222542

      Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause. Read More »

    • TSB #SA-025-22a

      Date Announced:
      SEP 05, 2022
      NHTSA ID:
      #10222544

      Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause. Read More »

    • TSB #09-025-22

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10218728

      Some vehicles may exhibit a rear console lid with a sticking feeling or a squeaking noise when opening and/or closing. Read More »

    • TSB #SA-049-22

      Date Announced:
      JUL 27, 2022
      NHTSA ID:
      #10217205

      Some vehicles may exhibit the trim peeling off the EPB (Electronic Parking Brake) or power window switches. Read More »

    • TSB #SA-045-22

      Date Announced:
      JUL 12, 2022
      NHTSA ID:
      #10217185

      The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #09-017-22a

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10215355

      Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). Read More »

    • TSB #09-017-22

      Date Announced:
      APR 29, 2022
      NHTSA ID:
      #10210938

      Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). Read More »

    • TSB #SA-026-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210887

      Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »

    • TSB #09-013-22

      Date Announced:
      APR 12, 2022
      NHTSA ID:
      #10210934

      Some customers may complain that the clip on the rear end of the rear beltline molding is loose and the molding is slightly lifted up. Due to the poor shape of the clip claws, the fitting force to the door body may decrease while in use. Read More »

    • TSB #09-012-22

      Date Announced:
      APR 08, 2022
      NHTSA ID:
      #10210933

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #SA-016-22

      Date Announced:
      APR 04, 2022
      NHTSA ID:
      #10210847

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »

    • TSB #08-001/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209787

      Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. Read More »

    • TSB #SA-012-22

      Date Announced:
      MAR 15, 2022
      NHTSA ID:
      #10209755

      Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. Read More »

    • TSB #01-001/22a

      Date Announced:
      MAR 10, 2022
      NHTSA ID:
      #10209768

      Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20??A?C/-4??A?F or below) for a long time. This is caused by the No.1, No. 3 and No. Read More »

    • TSB #09-006/22

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10209790

      Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. Read More »

    • TSB #09-008/22

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10209812

      Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. Read More »

    • TSB #15-003/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206960

      Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. Read More »

    • TSB #SA-002/22

      Date Announced:
      JAN 13, 2022
      NHTSA ID:
      #10206940

      Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. Read More »

    • TSB #SA-013-21h

      Date Announced:
      DEC 22, 2021
      NHTSA ID:
      #10206018

      Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Read More »

    • TSB #16-002-21-3858

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10206011

      Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version ... Read More »

    • TSB #SA-027-21c

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10206020

      Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Read More »

    • TSB #09-039-21-3807

      Date Announced:
      DEC 20, 2021
      NHTSA ID:
      #10206009

      Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #09-012-21-3801b

      Date Announced:
      DEC 13, 2021
      NHTSA ID:
      #10206005

      Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. Read More »

    • TSB #09-019-21-3813a

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206006

      Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. Read More »

    • TSB #01-012-21-3832a

      Date Announced:
      NOV 24, 2021
      NHTSA ID:
      #10203724

      Some vehicles may have a ??A?A?LOW ENGINE OIL LEVEL??A?A? warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. Read More »

    • TSB #SA-054-21a

      Date Announced:
      NOV 22, 2021
      NHTSA ID:
      #10203765

      Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. Read More »

    • TSB #SA-054-21

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203762

      Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. Read More »

    • TSB #SA-052-21

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203759

      For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »

    • TSB #09-031-21-3831

      Date Announced:
      OCT 27, 2021
      NHTSA ID:
      #10202694

      Some customers may complain that the driver??A?A?s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates ... Read More »

    • TSB #SA-031-21c

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202774

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-013-21h

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202771

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #SA-031-21b

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202772

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #09-029-21-3811

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202692

      When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Read More »

    • TSB #SA-012-21g

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202775

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SA-038-21

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202763

      The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. Read More »

    • TSB #SA-027-21b

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10201862

      MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Read More »

    • TSB #01-011-21-3800a

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10201766

      Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #SA-013-21g

      Date Announced:
      SEP 14, 2021
      NHTSA ID:
      #10201859

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #09-026-21-3817

      Date Announced:
      SEP 10, 2021
      NHTSA ID:
      #10201773

      Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. Read More »

    • TSB #09-025-21-3824

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10200527

      This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #SA-043-21

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10199721

      If both key transmitters are lost, MDARS key programming functions may be missing, not allowing new key transmitters to be added. Use the procedure below to program new key transmitters when both keys are lost. Read More »

    • TSB #SA-027-21a

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198676

      MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Read More »

    • TSB #SA-030-21a

      Date Announced:
      JUN 15, 2021
      NHTSA ID:
      #10198673

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Read More »

    • TSB #SA-041-21

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10198689

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-034-21

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194891

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-030-21

      Date Announced:
      MAY 04, 2021
      NHTSA ID:
      #10194762

      Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-003-21a

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191537

      Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). Read More »

    • TSB #SA-029-21

      Date Announced:
      APR 26, 2021
      NHTSA ID:
      #10191538

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay??A?A? / Android Auto??A?A?, but it can be activated using MDARS. Read More »

    • TSB #SA-012-21d

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10190972

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SA-027-21

      Date Announced:
      APR 07, 2021
      NHTSA ID:
      #10190968

      MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Read More »

    • TSB #SA-014-21c

      Date Announced:
      APR 07, 2021
      NHTSA ID:
      #10190970

      Some customers may complain about an infotainment reboot and the infotainment system recovers if the Navigation SD card is removed (see attached video). Read More »

    • TSB #SA-023-21

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189947

      Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC's stored, Module communication errors Read More »

    • TSB #DRW38

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189954

      DRW38 - RESIDUE OR STAIN BY WRAPGUARD ON BELTLINE - On the subject vehicles shipped from MC on January 8, 2021, added wrap guard was temporarily attached on the beltline molding (both left and right) to protect the beltline molding from ... Read More »

    • TSB #SSPC5

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188101

      Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. Read More »

    • TSB #SA-014-21

      Date Announced:
      FEB 02, 2021
      NHTSA ID:
      #10188027

      Some customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video). Mazda is currently investigating this concern. Contact Hotine for the latest information. Read More »

    • TSB #07-001-21-3775

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186701

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-005-21

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186807

      Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. Read More »

    • TSB #09-039-20-3747

      Date Announced:
      DEC 17, 2020
      NHTSA ID:
      #10185057

      Some vehicles may exhibit water entering the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. Read More »

    • TSB #SA-004-20c

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185181

      In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all ... Read More »

    • TSB #09-007-20-3674a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185052

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #DRW35a

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185059

      DRW35 - 2021 CX-30 & 2021 MAZDA3 - POTENTIAL PAINT SPOTS ON VEHICLE. Concern Outline: It is possible that fine yellow and/or white paint spots may be present on the entire body surface of the vehicle. Read More »

    • TSB #SA-007-20m

      Date Announced:
      NOV 30, 2020
      NHTSA ID:
      #10183660

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, ... Read More »

    • TSB #DRW35

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183636

      DRW35 - 2021 CX-30 & 2021 MAZDA3 - POTENTIAL PAINT SPOTS ON VEHICLE. Concern Outline: It is possible that fine yellow and/or white paint spots may be present on the entire body surface of the vehicle. Read More »

    • TSB #SA-057-20a

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183667

      HVAC SYSTEM BLOWS HOT AIR UNDER ACCELERATION. Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #SA-007-20l

      Date Announced:
      OCT 19, 2020
      NHTSA ID:
      #10182110

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, ... Read More »

    • TSB #SA-027-20f

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10182124

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-069-20

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182121

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Read More »

    • TSB #09-032-20-3739

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180669

      Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Read More »

    • TSB #SA-048-20a

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180788

      Some customers may experience an engine no start condition where the engine will only start by holding the key transmitter over the Start/Stop button. This may be caused by an accidental activation of the keyless pacemaker function. Read More »

    • TSB #SA-066-20

      Date Announced:
      SEP 14, 2020
      NHTSA ID:
      #10180717

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ??A?A? Use the GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #SA-059-20b

      Date Announced:
      SEP 01, 2020
      NHTSA ID:
      #10180792

      During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following:??A?A? Poor internet connection ??A?A? MDARS failure??A?A? Low Battery. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #SA266

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10186263

      MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SA-015-23e

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248387

      Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will ... Read More »

    • TSB #09-028-23

      Date Announced:
      JUL 07, 2023
      NHTSA ID:
      #10240399

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-016-23

      Date Announced:
      MAR 21, 2023
      NHTSA ID:
      #10233669

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method Read More »

    • TSB #SSPC7a

      Date Announced:
      SEP 08, 2021
      NHTSA ID:
      #10201778

      SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE: Repair Outline and Important Notes: Reprogram the telematics communications unit with an USB stick. Read More »

    • TSB #SA-045-21c

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200937

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Read More »

    • TSB #SA-045-21d

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200938

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. NOTE: SA-045/21 HAS BEEN SUPERCEDED TO SSPC7. Read More »

    • TSB #DRW41a

      Date Announced:
      AUG 03, 2021
      NHTSA ID:
      #10200947

      DRW41 - TELEMATICS COMMUNICATION UNIT (TCU) CONCERN - BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to ... Read More »

    • TSB #SA-045-21a

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10200934

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Read More »

    • TSB #SA-045-21b

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10200935

      Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Read More »

    EQUIPMENT:ELECTRICAL:ANTENNA

    • TSB #09-021-20-3714b

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185054

      Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be ... Read More »

    • TSB #09-021-20-3714a

      Date Announced:
      NOV 16, 2020
      NHTSA ID:
      #10183598

      Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be ... Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-042-23a

      Date Announced:
      OCT 06, 2023
      NHTSA ID:
      #10244665

      Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information. Read More »

    • TSB #SA-042-23

      Date Announced:
      JUL 21, 2023
      NHTSA ID:
      #10240494

      Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #SA-021-24

      Date Announced:
      APR 09, 2024
      NHTSA ID:
      #10254095

      Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. Read More »

    • TSB #SA-017-24

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10252509

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #09-039-23

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246147

      Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. Read More »

    • TSB #SA-009-23i

      Date Announced:
      OCT 23, 2023
      NHTSA ID:
      #10244669

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23h

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241634

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-048-23

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241631

      Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause. Read More »

    • TSB #SA-049-23a

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241632

      Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause. Read More »

    • TSB #SA-009-23g

      Date Announced:
      AUG 15, 2023
      NHTSA ID:
      #10241633

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #16-008-23

      Date Announced:
      JUL 25, 2023
      NHTSA ID:
      #10240424

      Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA01_12006 or later). Read More »

    • TSB #SA-009-23F

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240484

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23d

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237209

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #16-003-23

      Date Announced:
      MAY 23, 2023
      NHTSA ID:
      #10237206

      Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. Read More »

    • TSB #SA-009-23c

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235576

      Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #16-003-23

      Date Announced:
      MAR 17, 2023
      NHTSA ID:
      #10233569

      Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. Read More »

    • TSB #SA-009-23a

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233562

      Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Read More »

    • TSB #SA-009-23

      Date Announced:
      FEB 06, 2023
      NHTSA ID:
      #10232303

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #SA-017-22a

      Date Announced:
      MAY 06, 2022
      NHTSA ID:
      #10213139

      Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. Read More »

    • TSB #SA-007-22a

      Date Announced:
      FEB 25, 2022
      NHTSA ID:
      #10208566

      Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information. Read More »

    • TSB #SA-007-22

      Date Announced:
      FEB 09, 2022
      NHTSA ID:
      #10208565

      Some customers may experience a SiriusXM Travel Link error when selecting Parking Information. Read More »

    • TSB #SA-054-21a

      Date Announced:
      NOV 22, 2021
      NHTSA ID:
      #10203765

      Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. Read More »

    • TSB #SA-054-21

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203762

      Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. Read More »

    • TSB #SA-013-21h

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202771

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #09-021-21-3818a

      Date Announced:
      AUG 06, 2021
      NHTSA ID:
      #10200528

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #SA-021-24

      Date Announced:
      APR 09, 2024
      NHTSA ID:
      #10254095

      Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. Read More »

    • TSB #09-039-23

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246147

      Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. Read More »

    • TSB #16-008-23

      Date Announced:
      JUL 25, 2023
      NHTSA ID:
      #10240424

      Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA01_12006 or later). Read More »

    • TSB #SA-004-22

      Date Announced:
      FEB 01, 2022
      NHTSA ID:
      #10208562

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-013-21c

      Date Announced:
      MAR 15, 2021
      NHTSA ID:
      #10189951

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #16-001-20-3683c

      Date Announced:
      OCT 20, 2020
      NHTSA ID:
      #10182097

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 ... Read More »

    • TSB #16-001-20-3683b

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182096

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 ... Read More »

    EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

    EQUIPMENT:MECHANICAL

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SA-005-23a

      Date Announced:
      MAY 31, 2023
      NHTSA ID:
      #10237208

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-015-23c

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237210

      Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-015-23b

      Date Announced:
      APR 28, 2023
      NHTSA ID:
      #10235579

      Mazda Connected Services - Frequently Asked Questions (FQA) Read More »

    • TSB #SA-015-23

      Date Announced:
      MAR 10, 2023
      NHTSA ID:
      #10233674

      Mazda Connect Services - Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-014-22

      Date Announced:
      MAR 29, 2022
      NHTSA ID:
      #10209761

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SA-007-24a

      Date Announced:
      APR 02, 2024
      NHTSA ID:
      #10254185

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #SA-009-24a

      Date Announced:
      FEB 21, 2024
      NHTSA ID:
      #10251391

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-009-24

      Date Announced:
      FEB 08, 2024
      NHTSA ID:
      #10251390

      Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will ... Read More »

    • TSB #SA-006-24

      Date Announced:
      FEB 01, 2024
      NHTSA ID:
      #10251373

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-025-23a

      Date Announced:
      DEC 05, 2023
      NHTSA ID:
      #10248389

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #SA-079-23

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248348

      Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Read More »

    • TSB #SA-077-23

      Date Announced:
      NOV 15, 2023
      NHTSA ID:
      #10246216

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #SA-027-23c

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246210

      In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #16-006-23

      Date Announced:
      JUL 25, 2023
      NHTSA ID:
      #10240417

      Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA06_12018 or later). Read More »

    • TSB #16-007-23

      Date Announced:
      JUL 25, 2023
      NHTSA ID:
      #10240419

      Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA04_12006 or later). Read More »

    • TSB #SA-015-23d

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238689

      Connected Services, Frequently Asked Questions (FAQ) Read More »

    • TSB #SA-027-23a

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238692

      IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23) Read More »

    • TSB #SA-054-22

      Date Announced:
      AUG 11, 2022
      NHTSA ID:
      #10218772

      This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. Read More »

    • TSB #SA-043-22

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215253

      FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: - The road lane markings are covered by snow and are not visible. - There are no road lane markings on the road surface. Read More »

    • TSB #15-004-22

      Date Announced:
      JUN 01, 2022
      NHTSA ID:
      #10215362

      Some vehicles may exhibit the warning messages "Safety and Driver Support Systems Temporarily Disabled" or "Front Radar Obscured. Drive Safely. Read More »

    • TSB #SA-020-22

      Date Announced:
      APR 20, 2022
      NHTSA ID:
      #10210880

      Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). Read More »

    • TSB #SA-012-22

      Date Announced:
      MAR 15, 2022
      NHTSA ID:
      #10209755

      Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. Read More »

    • TSB #SA-054-21a

      Date Announced:
      NOV 22, 2021
      NHTSA ID:
      #10203765

      Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. Read More »

    • TSB #SA-054-21

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203762

      Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. Read More »

    • TSB #09-031-21-3831

      Date Announced:
      OCT 27, 2021
      NHTSA ID:
      #10202694

      Some customers may complain that the driver??A?A?s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates ... Read More »

    • TSB #SA-031-21c

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202774

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-049-21

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202764

      Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Owner??A?A?s Manual (IVDOM) installed. Read More »

    • TSB #SA-038-21

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202763

      The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. Read More »

    • TSB #01-011-21-3800a

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10201766

      Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »

    • TSB #SA-013-21g

      Date Announced:
      SEP 14, 2021
      NHTSA ID:
      #10201859

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Read More »

    • TSB #SA-027-21a

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198676

      MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Read More »

    • TSB #04-003-21-3810

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198569

      Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Read More »

    • TSB #SA-039-21

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198672

      Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator ... Read More »

    • TSB #SA-013-21f

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198675

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Read More »

    • TSB #SA-004-21b

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198678

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #SA-004-21a

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194759

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #SA-038-21

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194778

      When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning ... Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-013-21e

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194715

      Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Read More »

    • TSB #SA-012-21e

      Date Announced:
      MAY 10, 2021
      NHTSA ID:
      #10194716

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SA-003-21b

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194757

      Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). Read More »

    • TSB #15-001-21-3795

      Date Announced:
      APR 02, 2021
      NHTSA ID:
      #10190958

      Some customers may notice an unexpected collision warning or automatic braking while reversing. This concern may be due to the parking assist unit software. Read More »

    • TSB #SA-014-21b

      Date Announced:
      MAR 23, 2021
      NHTSA ID:
      #10189858

      Some customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video). Read More »

    • TSB #SA-012-21c

      Date Announced:
      MAR 15, 2021
      NHTSA ID:
      #10189950

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SA-022-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189946

      When performing the MGSS Workshop Manual 360??A? View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. Read More »

    • TSB #SA-013-21a

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188029

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-012-21a

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10188031

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SA-014-21

      Date Announced:
      FEB 02, 2021
      NHTSA ID:
      #10188027

      Some customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video). Mazda is currently investigating this concern. Contact Hotine for the latest information. Read More »

    • TSB #SA-012-21

      Date Announced:
      FEB 02, 2021
      NHTSA ID:
      #10188030

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service ... Read More »

    • TSB #SA-010-21

      Date Announced:
      JAN 29, 2021
      NHTSA ID:
      #10186812

      Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the ... Read More »

    • TSB #SA-011-21

      Date Announced:
      JAN 29, 2021
      NHTSA ID:
      #10186813

      Section 6 of the Wireless Charging Pad instructions call for the use of an "ultrasonic cutter" to cut a rectangular hole for the harness to pass through and to serve as an access point to pop the wireless charger base out should service ... Read More »

    • TSB #SA-004-21

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186806

      When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Read More »

    • TSB #SA-005-21

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186807

      Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. Read More »

    • TSB #SA-003-21

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186805

      Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). Read More »

    • TSB #09-021-20-3714b

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185054

      Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be ... Read More »

    • TSB #SA-003-20f

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10185180

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #SA-031-20k

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10185183

      CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Read More »

    • TSB #SA-007-20m

      Date Announced:
      NOV 30, 2020
      NHTSA ID:
      #10183660

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, ... Read More »

    • TSB #SA-031-20j

      Date Announced:
      NOV 30, 2020
      NHTSA ID:
      #10183664

      IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Read More »

    • TSB #DRW35

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183636

      DRW35 - 2021 CX-30 & 2021 MAZDA3 - POTENTIAL PAINT SPOTS ON VEHICLE. Concern Outline: It is possible that fine yellow and/or white paint spots may be present on the entire body surface of the vehicle. Read More »

    • TSB #SA-046-20b

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183665

      FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. Read More »

    • TSB #09-021-20-3714a

      Date Announced:
      NOV 16, 2020
      NHTSA ID:
      #10183598

      Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be ... Read More »

    • TSB #16-001-20-3683c

      Date Announced:
      OCT 20, 2020
      NHTSA ID:
      #10182097

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 ... Read More »

    • TSB #SA-007-20l

      Date Announced:
      OCT 19, 2020
      NHTSA ID:
      #10182110

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, ... Read More »

    • TSB #SA-027-20f

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10182124

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Read More »

    • TSB #16-001-20-3683b

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182096

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 ... Read More »

    • TSB #SA-007-20k

      Date Announced:
      SEP 29, 2020
      NHTSA ID:
      #10180783

      MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, ... Read More »

    • TSB #09-032-20-3739

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180669

      Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Read More »

    • TSB #SA-060-20c

      Date Announced:
      SEP 23, 2020
      NHTSA ID:
      #10180794

      When replacing the Body Control Module (BCM) in a 7th generation vehicle, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Read More »

    • TSB #SA-027-20e

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180786

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Read More »

    • TSB #SA-048-20a

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180788

      Some customers may experience an engine no start condition where the engine will only start by holding the key transmitter over the Start/Stop button. This may be caused by an accidental activation of the keyless pacemaker function. Read More »

    • TSB #SA-060-20b

      Date Announced:
      SEP 01, 2020
      NHTSA ID:
      #10180793

      When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #07-006-20-3758

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185050

      Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. Read More »

    • TSB #SA-065-20

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180715

      Some customer's may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Read More »

    UNKNOWN OR OTHER

    • TSB #09-001-24c

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10254189

      Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. Read More »

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-027-23c

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246210

      In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored. Read More »

    • TSB #09-029-23a

      Date Announced:
      NOV 08, 2023
      NHTSA ID:
      #10246137

      Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Read More »

    • TSB #09-038-23

      Date Announced:
      NOV 08, 2023
      NHTSA ID:
      #10246146

      Some customers may complain about the poor appearance due to an uneven rear beltline molding joint. This concern is caused by the rear beltline molding not being manufactured according to the original designed shape. Read More »

    • TSB #09-012-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232285

      Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #SA-004-22b

      Date Announced:
      MAY 12, 2022
      NHTSA ID:
      #10213125

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #SA-019-22a

      Date Announced:
      MAY 06, 2022
      NHTSA ID:
      #10213140

      Mazda Connected Services Frequently Asked Questions (FAQs) Read More »

    • TSB #MT-001-22

      Date Announced:
      FEB 04, 2022
      NHTSA ID:
      #10208554

      Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »

    • TSB #SA-005-21

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186807

      Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. Read More »

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