The dealerships are really careless when it comes to customer care. A car that isn't even 3 years old should get better attention. Instead its the opposite. They won't provide a rental or loaner car, and then complain they have no one available to fix the issue.
Diagnosed by Dodge dealer, the van needs a new transmission and parts to fix the problem. The transmission is no longer in working condition at 75000 miles for 2019 van that I brought in late March 2020 which had on 54000 miles on it at that time. I have an extended warranty but that doesn't cover any possible coverage out of pocket. Some answers are needed why this happened?
- Sean M.,
Johnstown, US
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The dealerships are really careless when it comes to customer care. A car that isn't even 3 years old should get better attention. Instead its the opposite. They won't provide a rental or loaner car, and then complain they have no one available to fix the issue.
- Rachel M., Duluth, GA, US