Technical Service Bulletins (TSBs) for the 2015 Canyon are official communications between GMC & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO REPAIR VEHICLES WITH A RATTLE OR CLUNK NOISE FROM THE FRONT OF VEHICLE OVER BUMPS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE ON INSPECTING AND/OR RE-ADJUSTING BOTH (INNER AND OUTER) INTERMEDIATE STEERING SHAFT BOOTS TO SQUEAKY AND/OR RUBBING TYPE NOISE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO REPAIR VEHICLES THAT MAY HAVE A SERVICE POWER STEERING MESSAGE ON THE DRIVER INFORMATION CENTER OR DIAGNOSTIC TROUBLE CODE C056D STORED IN ... Read More »
Engineering Information ? Vehicle Pulls to One Side and/or Steering Feels Loose If you encounter a vehicle with this concern, please refer to SI diagnostics. Read More »
Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on the vehicle pulling to one side and/or that the steering feels ?loose or sloppy. Read More »
GMC/CHEVROLET: RESTRICTION HAS BEEN PLACED ON ELECTRIC STEERING GEAR PART NUMBERS 22963309 AND 22963310 FOR ENGINEER EVALUATION THRU PRODUCT QUALITY CENTER (PQC). MODEL 2015 CANYON, COLORADO. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE ELECTRIC POWER STEERING GEAR WILL BE PLACED ON RESTRICTION THROUGH PRODUCT QUALITY CENTER (EFFECTIVE 9-10-2014) TO ASSIST GM ENGINEERING WITH PRODUCT FEEDBACK. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
GMC/CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN IMPROPER INSTALLED 60 AMP FUSE IN UNDERHOOD ELECTRICAL CENTER (UEC) FOR BRAKE VACUUM PUMP CIRCUIT, INSTEAD OF REQUIRED 30 AMP FUSE, WILL CAUSE A NONE PROTECTION AGAINST ... Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A CLICK OR TICK NOISE HEARD INSIDE CAB WITH ENGINE RUNNING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SHUDDER OR CHUGGLE WHEN ACCELERATING AT LOW SPEEDS OF 12 TO 15 MILES PER HOUR OR 19-24 KILOMETER PER HOUR IN SECOND GEAR. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP AND DIAGNOSTIC TROUBLE CODE P16F3 SET IN THE ENGINE CONTROL MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF AN OIL LEAK IN THE OIL FILTER AREA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF AN OIL LEAK IN THE OIL FILTER AREA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER. Read More »
15118A - SERVICE UPDATE (REVISED PART DESCRIPTION AND QUANTITY REQUIRED, AND SERVICE PROCEDURE). ON SOME VEHICLES EQUIPPED WITH ENGINE BLOCK HEATER (RPO K05), THE CURRENT ROUTING OF THE CORD MAY PLACE THE CORD IN CLOSE PROXIMITY TO THE ... Read More »
15118 - SERVICE UPDATE. ON VEHICLES EQUIPPED WITH ENGINE BLOCK HEATER (RPO K05), THE CURRENT ROUTING OF THE CORD MAY PLACE THE CORD IN CLOSE PROXIMITY TO THE EXHAUST SYSTEM AND CAUSE MELTING OF THE CORD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SERVICE ENGINE SOON LAMP ON WITH DIAGNOSTIC TROUBLE CODES P151E AND P069E STORED. Read More »
15671A - SERVICE UPDATE (REVISED SERVICE PROCEDURE). REPOSITION THE MAIN BODY WIRING HARNESS BRANCH LOCATED IN THE ENGINE COMPARTMENT ON CERTAIN VEHICLES EQUIPPED WITH 3.6L DOHC V6 ENGINE (RPO LFX). Read More »
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure. Read More »
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A WATER RUSH OR GURGLE TYPE NOISE FROM THE CENTER DASH AREA. ENGINEERING IS AWARE OF THE CONCERN AND IT IS UNDER INVESTIGATION. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. Read More »
15184 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE MUFFLER AND TAILPIPE ASSEMBLY ON CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON VEHICLES EQUIPPED WITH A 4-CYLINDER ENGINE (RPO LCV). Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE A FUEL PUMP AND SEAL THE FRONT SEAM OF THE PICKUP BOX TO CORRECT A CUSTOMER CONCERN ON FUEL ODOR, FUEL LEAK OR FUEL WEEPING FROM THE TOP OF THE FUEL TANK. Read More »
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
GMC/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. FUEL LINE BRACKET ATTACHED TO TRANSFER CASE, IN SOME VEHICLES, CAN CAUSE FUEL LINES TO BE OUT OF DESIGN POSITION AND CAN HAVE LONG TERM ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE A FUEL PUMP AND SEAL THE FRONT SEAM OF THE PICKUP BOX TO CORRECT A CUSTOMER CONCERN ON FUEL ODOR, FUEL LEAK OR FUEL WEEPING FROM THE TOP OF THE FUEL TANK. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A FUEL GAUGE THAT DOES NOT READ BELOW HALF A TANK. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A FUEL GAUGE THAT DOES NOT READ BELOW HALF A TANK. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A CLICK OR TICK NOISE HEARD INSIDE CAB WITH ENGINE RUNNING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A CLICK OR TICK NOISE HEARD INSIDE CAB WITH ENGINE RUNNING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SHUDDER OR CHUGGLE WHEN ACCELERATING AT LOW SPEEDS OF 12 TO 15 MILES PER HOUR OR 19-24 KILOMETER PER HOUR IN SECOND GEAR. Read More »
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER. Read More »
21710 - SERVICE UPDATE. SOME VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (PRO N8D), MAY HAVE A LOOSE SHIFT LEVER. DEALERS WILL ENSURE THE MANUAL SHIFT LEVER IS PROPERLY SECURED TO THE TRANSMISSION STUB SHAFT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE TRANSMISSION FOR THE COLORADO AND CANYON REGULAR PRODUCTION OPTION CODE N8D THE EXCHANGE PROGRAM HAS ENDED. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
15805 - SERVICE UPDATE. INSPECT THE TRANSMISSION OIL COOLER LINE CONNECTIONS AT THE RADIATOR ON CERTAIN VEHICLES EQUIPPED WITH 2.5L ENGINE (RPO LCV) OR 3.6L ENGINE (RPO LFX). Read More »
Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. Read More »
"15008 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL TWO BOLTS ONTO THE TRANSFER CASE ADAPTER HOUSING ON CERTAIN VEHICLES EQUIPPED WITH A 2.5L ENGINE (RPO LCV) AND A 6-SPEED AUTOMATIC TRANSMISSION (RPO MYB). Read More »
GMC/CHEVROLET: INFORMATION ON SERVICE PROCEDURE REGARDING TRANSFER CASE ADAPTER HOUSING AND INSTALLING TWO MISSING ADAPTER LOWER TRANSFER CASE BOLTS, WHICH CAN INCREASE VIBRATION AT SPEEDS ABOVE 80 MPH (128 KM/H). Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP AND DIAGNOSTIC TROUBLE CODE P16F3 SET IN THE ENGINE CONTROL MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SERVICE ENGINE SOON LAMP ON WITH DIAGNOSTIC TROUBLE CODES P151E AND P069E STORED. Read More »
14856 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT FOR BODY-HARNESS AND CHASSIS-HARNESS CONTACT WITH THE BRAKE LINE AND TO SECURE BOTH HARNESSES ON CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON ... Read More »
14395A - CUSTOMER SATISFACTION PROGRAM (REVISED LABOR TIME). ON SOME 2015 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, AND VERANO; CADILLAC ATS, CTS, ELR, ESCALADE, SRX AND XTS; CHEVROLET COLORADO, CORVETTE, CRUZE, EQUINOX, IMPALA, MALIBU, ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, ?ERROR OR UPDATE FAILED MESSAGES?, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
14669 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION IN WHICH A 60 AMP FUSE WAS IMPROPERLY INSTALLED IN THE UNDERHOOD ELECTRICAL CENTER (UEC) FOR THE BRAKE VACUUM PUMP CIRCUIT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE BATTERY IS DISCHARGED OVERNIGHT. TECHNICIAN WILL NEED TO INSPECT X301 FOR BENT PINS AS SHOWN BELOW. Read More »
BUICK/CADILLAC/ GMC/ CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. BATTERY IS DEAD DUE TO ONSTAR MODULE AND IF VEHICLE FAILS TO START AFTER 4 DAYS AND OCCURS EVEN IF ONSTAR SYSTEM IS NOT ACTIVE. *PE UPDATED 11/6/15. Read More »
15674 - CUSTOMER SATISFACTION PROGRAM. VEHICLES MAY HAVE UNDERWENT REPAIRS TO THE BATTERY CHARGING SYSTEM AT THE FACTORY AND MAY NOT HAVE THE CONNECTIONS OF THE BATTERY CABLES FULLY SECURED. Read More »
14856 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT FOR BODY-HARNESS AND CHASSIS-HARNESS CONTACT WITH THE BRAKE LINE AND TO SECURE BOTH HARNESSES ON CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON ... Read More »
15190 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT (AND IF REQUIRED) RELEASE A BRANCH OF THE MAIN BODY WIRING HARNESS THAT MAY BE PINCHED BY THE SEAT BELT BRACKET AT THE C-PILLAR ON CERTAIN 2015 MODEL YEAR ... Read More »
CHEVROLET/GMC: SERVICE PROCEDURE PROVIDED, IF REQUIRED, INSPECTION OF MAIN BODY WIRING HARNESS PINCHING SEAT BELT BRACKET AT C-PILLAR ON CERTAIN VEHICLES, THAT BECOMES BUNDLE AND DAMAGED RESULTING IN LOSS OF FUNCTION. Read More »
"14818 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND, IF NECESSARY, REROUTE AND/OR REPAIR THE BODY-WIRE HARNESS ON CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON VEHICLES. Read More »
CHEVROLET/GMC: INFORMATION REGARDING THE PROCEDURE ON CERTAIN VEHICLES, IN REPAIRING AND/OR REROUTING THE BODY WIRE HARNESS THAT WAS ASSEMBLE AND IMPROPERLY ROUTED CLOSE TO PARK BRAKE PEDAL. MODEL 2015 CANYON, COLORADO. Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE 4WD MESSAGE DISPLAYED IN THE INSTRUMENT PANEL CLUSTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH ... Read More »
15038 - DEALER MESSAGE ONLY. SELECT 2015 VEHICLES WILL RECEIVE A SOFTWARE DOWNLOAD VIA ONSTAR? TO UPDATE THE SOFTWARE FOR THE ELECTRONIC CLIMATE CONTROL (ECC) SYSTEM. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
15190 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT (AND IF REQUIRED) RELEASE A BRANCH OF THE MAIN BODY WIRING HARNESS THAT MAY BE PINCHED BY THE SEAT BELT BRACKET AT THE C-PILLAR ON CERTAIN 2015 MODEL YEAR ... Read More »
CHEVROLET/GMC: SERVICE PROCEDURE PROVIDED, IF REQUIRED, INSPECTION OF MAIN BODY WIRING HARNESS PINCHING SEAT BELT BRACKET AT C-PILLAR ON CERTAIN VEHICLES, THAT BECOMES BUNDLE AND DAMAGED RESULTING IN LOSS OF FUNCTION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE A WATER LEAK INTO THE CABIN. WATER STAINING MAY BE SEEN IN THE HEADLINER OR WATER MAY BE ON THE FLOOR. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE A WATER LEAK INTO THE CABIN. WATER STAINING MAY BE SEEN IN THE HEADLINER OR WATER MAY BE ON THE FLOOR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
15116 - CUSTOMER SATISFACTION PROGRAM (2016 MY ADDED). CERTAIN MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. Read More »
15116A - CUSTOMER SATISFACTION PROGRAM (REVISED PART SECTION AND SERVICE PROCEDURE). VEHICLES MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. Read More »
15116 - CUSTOMER SATISFACTION PROGRAM (2016 MY ADDED). CERTAIN MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. Read More »
15116 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. Read More »
14661 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO CHECK AND VERIFY THE BODY SIDE HOOD HINGE BOLT TORQUE ON CERTAIN VEHICLES. Read More »
27621 - CUSTOMER ADVISORY LETTER MAILING. LETTER MAILING TO OWNERS ADVISING THAT THE VEHICLE MAY HAVE BEEN BUILT WITH A HEAVY-DUTY TRAILER HITCH RATED AT 7,000 LB INSTEAD OF THE 3,500 LB TRAILERING PACKAGE VEHICLE BUILD SPECIFICATION. Read More »
THIS TECHNICAL BULLETIN PROVIDES INFORMATION ON REPLACING THE FRONT SEAT BACK RECLINER HANDLE WITH THE NEWLY DESIGNED PART WHEN ONE BREAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE NARROWING OF THE BEDRAILS. WHEN INSTALLING A BED RAIL ACCESSORY THE CONCERN IS MADE VISIBLE. Read More »
27621 - CUSTOMER ADVISORY LETTER MAILING. LETTER MAILING TO OWNERS ADVISING THAT THE VEHICLE MAY HAVE BEEN BUILT WITH A HEAVY-DUTY TRAILER HITCH RATED AT 7,000 LB INSTEAD OF THE 3,500 LB TRAILERING PACKAGE VEHICLE BUILD SPECIFICATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THERE IS A LOW-VOLUME, REPETITIVE TICKING NOISE COMING FROM ALL SPEAKERS DUE TO THE CURRENT RADIO SOFTWARE. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
15118 - SERVICE UPDATE. ON VEHICLES EQUIPPED WITH ENGINE BLOCK HEATER (RPO K05), THE CURRENT ROUTING OF THE CORD MAY PLACE THE CORD IN CLOSE PROXIMITY TO THE EXHAUST SYSTEM AND CAUSE MELTING OF THE CORD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SERVICE ENGINE SOON LAMP ON WITH DIAGNOSTIC TROUBLE CODES P151E AND P069E STORED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLE WITH POOR HEAT. TECHNICIAN WILL REMOVE THE TEMPERATURE ACTUATOR AND INSPECT FOR CRACKS. Read More »
15671 - SERVICE UPDATE. REPOSITION THE MAIN BODY WIRING HARNESS BRANCH LOCATED IN THE ENGINE COMPARTMENT ON CERTAIN VEHICLES EQUIPPED WITH 3.6L DOHC V6 ENGINE (RPO LFX). Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P151E AND P069E STORED. Read More »
GENERAL MOTORS: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN TRUCKS AND VEHICLES, THE ONSTAR SYSTEM IS INOPERATIVE DUE TO EMBEDDED PHONE FLASH MEMORY CHIP AND VEHICLE COMMUNICATION ... Read More »
15182 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON MODEL VEHICLES EQUIPPED WITH A BACKUP ALARM SEO 8S3 MAY HAVE A CONDITION IN WHICH THE BACKUP ALARM MODULE WAS NOT INSTALLED TO THE VEHICLE ... Read More »
GMC/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. DURING TIME OF ASSEMBLY, CERTAIN VEHICLES FAILED TO HAVE INSTALLED THE BACKUP ALARM MODULE SYSTEM. MODEL 2015 CANYON, COLORADO. Read More »
"15008 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL TWO BOLTS ONTO THE TRANSFER CASE ADAPTER HOUSING ON CERTAIN VEHICLES EQUIPPED WITH A 2.5L ENGINE (RPO LCV) AND A 6-SPEED AUTOMATIC TRANSMISSION (RPO MYB). Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A NEW FOAM PATCH OVER THE MICROPHONE TO CORRECT A CUSTOMER CONCERN THAT WHEN USING THE BLUETOOTH? PHONE SYSTEM IN THEIR VEHICLE, THE PERSON ON THE RECEIVING END OF A MOBILE TELEPHONE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT ... Read More »
14395 - CUSTOMER SATISFACTION. ON SOME VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR? MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A SPARK KNOCK NOISE ON SLIGHT ACCELERATION AND THAT THIS CONDITION MAY BE MORE NOTICEABLE UPHILL OR WHILE UNDER LOAD, AND THAT ... Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO ADVISE THE CUSTOMERS THAT HAVE ENROLLED THEIR VEHICLE INTO THE ONSTAR ADVANCED DIAGNOSTICS & REAL TIME DIAGNOSTIC ALERTS THEY MAY RECEIVE ALERTS FROM THEIR VEHICLE WHEN IT IS BEING ... Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THERE IS A LOW-VOLUME, REPETITIVE TICKING NOISE COMING FROM ALL SPEAKERS DUE TO THE CURRENT RADIO SOFTWARE. Read More »
GENERAL MOTORS: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN TRUCKS AND VEHICLES, THE ONSTAR SYSTEM IS INOPERATIVE DUE TO EMBEDDED PHONE FLASH MEMORY CHIP AND VEHICLE COMMUNICATION ... Read More »
GMC/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. DURING TIME OF ASSEMBLY, CERTAIN VEHICLES FAILED TO HAVE INSTALLED THE BACKUP ALARM MODULE SYSTEM. MODEL 2015 CANYON, COLORADO. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE 4WD MESSAGE DISPLAYED IN THE INSTRUMENT PANEL CLUSTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH A HEATER-VENT-AIR CONDITIONING THAT HAS A DELAY WHEN SWITCHING BLOWER SPEED. THIS IS A NORMAL OPERATING CHARACTERISTIC. Read More »
