Technical Service Bulletins (TSBs) for the 2015 Durango are official communications between Dodge & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software ... Read More »
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software ... Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »
Incorrect Bolts Used On Rear Shock Absorber Upper Mount This bulletin involves replacing the rear shock absorber upper mount bolts. Incorrect bolts used on the rear shock absorber upper mounts. Read More »
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under ... Read More »
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under ... Read More »
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Read More »
RA3 RA4 Radio Enhancements if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing ... Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the PCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
P0455/P0456 Set In The Powertrain Control Module (PCM) This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
2015 JEEP GRAND CHEROKEE AND 2015 DODGE DURANGO: DUE TO SPLIT IN HOSE THAT WILL PREVENT SYSTEM FROM SEALING, EVAPORATIVE EMISSIONS PURGE VALVE HOSE NEEDS REPLACING *CN Read More »
Incorrect 5.7L Engine Oil Dipstick This bulletin involves installing the correct engine oil indicator (Dipstick). The customer may notice blue smoke coming from the tail pipe after the vehicle was started. Read More »
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe. Read More »
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block ... Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). Read More »
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron. Read More »
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Read More »
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA). Read More »
Before replacing this part for debris issue faults, please call the following people;~ Engineering is seeking information regarding this part.~ Bob Smith ? Cell (248) 202-9458 - Robert.M.Smith@fcagroup. Read More »
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
P0455/P0456 Set In The Powertrain Control Module (PCM) This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Customer Satisfaction Notification T12 VECI Label The Vehicle Emission Control Information (VECI) label on about 120,000 of the above vehicles may be missing emission control information. Read More »
2015 JEEP GRAND CHEROKEE AND 2015 DODGE DURANGO: DUE TO SPLIT IN HOSE THAT WILL PREVENT SYSTEM FROM SEALING, EVAPORATIVE EMISSIONS PURGE VALVE HOSE NEEDS REPLACING *CN Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
Part Description: Fuel Tank Issue Description: Before replacing this part, please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then proceed with necessary repair. Read More »
P0455/P0456 Set In The Powertrain Control Module (PCM) This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
P0455/P0456 Set In The Powertrain Control Module (PCM) This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the PCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. Read More »
Flash: 8HP70 Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »
Part Description: Seal, Pinion Issue Description: If you are replacing this component on a 2014 or 2015 Durango or Grand Cherokee only Vehicle Engineering is looking for information about the condition. Read More »
Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
Part Description: ATX Shifter Issue Description: Prior to removing (or disconnecting) the automatic transmission shifter knob, for any service to the shifter or for console removal, disconnect and isolate the battery negative cable. Read More »
Part Description: ATX Shifter Issue Description: Prior to removing (or disconnecting) the automatic transmission shifter knob, for any service to the shifter or for console removal, disconnect and isolate the battery negative cable. Read More »
Part Description: ATX Shifter Issue Description: Prior to removing (or disconnecting) the automatic transmission shifter knob, for any service to the shifter or for console removal, disconnect and isolate the battery negative cable. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. Read More »
8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission Adaptation Learn procedure based on a subjective shift quality rating evaluation. Read More »
845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. Read More »
8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission Adaptation Learn procedure based on a subjective shift quality rating evaluation. Read More »
845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. Read More »
POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: PCM Software Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
JEEP/DODGE: INFORMATION PROVIDED REGARDING THE MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND LATEST SOFTWARE AVAILABLE FOR REPROGRAMMING TRANSMISSION CONTROL MODULE (TCM) TO IMPROVE ENHANCEMENT SHIFTING. Read More »
Flash: PCM Software Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: PCM Software Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. Read More »
Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »
Flash: HVAC System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Read More »
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the PCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Body Control Module (BCM) Re-configure This bulletin involves re-configuring the BCM. The customer may describe the headlamps appear more yellow than white. Read More »
Body Control Module (BCM) Re-configure This bulletin involves re-configuring the BCM. The customer may describe the headlamps appear more yellow than white. Read More »
Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. Read More »
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software ... Read More »
P0455/P0456 Set In The Powertrain Control Module (PCM) This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
P0455/P0456 Set In The Powertrain Control Module (PCM) This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: PCM Software Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: PCM Software Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. Read More »
2015 DODGE DURANGO AND 2015 JEEP GRAND CHEROKEE: "KEY NOT DETECTED" MESSAGE APPEARS IN THE INSTRUMENT CLUSTER. RADIO FREQUENCY HUB MODULE NEEDS REPROGRAMMING WITH THE LATEST SOFTWARE *CN Read More »
RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. Read More »
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
RA3 RA4 Radio Enhancements if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been ... Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Part Description: ATX Shifter Issue Description: Prior to removing (or disconnecting) the automatic transmission shifter knob, for any service to the shifter or for console removal, disconnect and isolate the battery negative cable. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. Read More »
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. Read More »
SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. Read More »
SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. Read More »
Flash: 8HP70 Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
JEEP/DODGE: INFORMATION PROVIDED REGARDING THE MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND LATEST SOFTWARE AVAILABLE FOR REPROGRAMMING TRANSMISSION CONTROL MODULE (TCM) TO IMPROVE ENHANCEMENT SHIFTING. Read More »
Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. Read More »
SOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO ... Read More »
CHRYSLER: SOME VEHICLES EXPERIENCE SCREEN LOCK UP ON RADIO DISPLAY OR THE SCREEN GOES BLANK, INTERMITTENTLY, TEXT MESSAGE IS GRAYED OUT SOFT KEYS, BACK UP DISPLAY TURNS OFF. Read More »
CHRYSLER 2015 JEEP CHEROKEE, RAM 1500 PICKUP- RAM 2500,3500,4500. CUSTOMERS ARE NOT ABLE TO CHANGE TEMP. OF HEATED SEATS , RADIO NOT ALLOWING SELECTION OF PROPER LANGUAGE, RADIO FANS CONTINUE TO RUN AT HIGH SPEED. Read More »
CHRYSLER 2014-2015 DODGE JOURNEY, DURANGO, CHARGER, JEEP CHEROKEE: CUSTOMERS MAY NOTICE A DISPLAYED MESSAGE ON THE INSTRUMENT CLUSTER "SERVICE TIRE PRESSURE SYSTEM". *LJ Read More »
License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ? There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Read More »
License Plate LED Light Inoperative - Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing ... Read More »
License Plate LED Light Inoperative - Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing ... Read More »
Premature Headlamp Bulb Failure This bulletin involves replacement of both headlamp bulbs. The customer may experience premature headlamp bulb failure. Read More »
P0455/P0456 Set In The Powertrain Control Module (PCM) This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
P0455/P0456 Set In The Powertrain Control Module (PCM) This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
Flash: PCM Software Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
Part Description: Turn Signal Bulb Issue Description: If the filament is broken proceed as normal for the parts return process. If the filament is not broken and does not function follow the process listed in this bulletin. Read More »
Part Description: Turn Signal Bulb Issue Description: If the filament is broken proceed as normal for the parts return process. If the filament is not broken and does not function follow the process listed in this bulletin. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Read More »
Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA). Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
Flash: HVAC System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Read More »
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Read More »
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Read More »
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
RA3 RA4 Radio Enhancements if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been ... Read More »
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Read More »
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Read More »
Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK) Read More »
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Read More »
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Read More »
Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK) Read More »
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is ... Read More »
Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is ... Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
Body Control Module (BCM) Re-configure This bulletin involves re-configuring the BCM. The customer may describe the headlamps appear more yellow than white. Read More »
Part Description: CARPET ASSY - FLOOR Issue Description: Do not replace Carpet due to exposed floor pan or carpet white backing along the Sill or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. Read More »
Part Description: CARPET ASSY - FLOOR Issue Description: Do not replace Carpet due to exposed floor pan or carpet white backing along the Sill or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. Read More »
Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA). Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Read More »
Door Glass Run Seal Weatherstrip Separated At Corner This bulletin involves inspecting and if necessary, replacing the door glass run seal. The customer may describe what appears to be a tear or cut in the corner of the glass run seal. Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Read More »
Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. Read More »
Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. Read More »
Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. Read More »
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Read More »
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Read More »
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Read More »
Flash: Service Tire Pressure System Message This bulletin involves updating the Tire Pressure Module (TPM) software and performing a Misc-function routine. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair. Read More »
Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair. Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A) Read More »
D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software ... Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. Read More »
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. Read More »
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete ... Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair. Read More »
CARPET ASSY - FLOOR Do not replace Carpet due to exposed carpet white backing along the Door Sills or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. Read More »
Part Description: Seal Issue Description: If you are repairing a transfer case for a leak concern and you are replacing this seal please call Jian Zhu at (248) 379-1132 prior to performing the work. Read More »
Part Description: CARPET ASSY - FLOOR Issue Description: Do not replace Carpet due to exposed carpet white backing along the Door Sills or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. Read More »
Part Description: CARPET ASSY - FLOOR Issue Description: Do not replace Carpet due to exposed floor pan or carpet white backing along the Sill or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. Read More »
Part Description: ATX Shifter Issue Description: Prior to removing (or disconnecting) the automatic transmission shifter knob, for any service to the shifter or for console removal, disconnect and isolate the battery negative cable. Read More »
Part Description: ATX Shifter Issue Description: Prior to removing (or disconnecting) the automatic transmission shifter knob, for any service to the shifter or for console removal, disconnect and isolate the battery negative cable. Read More »
Part Description: Turn Signal Bulb Issue Description: If the filament is broken proceed as normal for the parts return process. If the filament is not broken and does not function follow the process listed in this bulletin. Read More »
2015 JEEP GRAND CHEROKEE: DODGE DURANGO: A FEW CUSTOMERS MAY COMPLAIN OF A MALFUNCTION INDICATOR LAMP ILLUMINATION. PROCEDURE ON REPROGRAMMING WITH LATEST SOFTWARE AVAILABLE *CN Read More »
Flash: PCM Software Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
Unable To Register With Uconnect This bulletin involves retrieving MDN and MEID numbers from the radio. Creating a Star case and recording the MDN and MEID with in the Star Case. Read More »
To announce a VIP LOP Restriction Program on the Multi-Displacement Solenoid (MDS) in an effort to monitor and correct quality issues in a timely and efficient manner Read More »
Updated Front Turn Signal or Park Lamp Bulb This bulletin is to inform the technician both the socket and bulb will need to be replaced with updated components if front park/turn signal bulb is inoperative. Read More »
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. Read More »
Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software ... Read More »
Part Description: Turn Signal Bulb Issue Description: If the filament is broken proceed as normal for the parts return process. If the filament is not broken and does not function follow the process listed in this bulletin. Read More »
Unable To Register With Uconnect This bulletin involves retrieving MDN and MEID numbers from the radio. Creating a Star case and recording the MDN and MEID with in the Star Case. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete ... Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. Read More »
SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. Read More »
Radio Frequency Module RF_HUB Before Replacing RFHM (RF-hub) for any reason for 2015 or 2016 WD or WK ONLY; Call RFHM release engineer Majdi Yaqub at cell (248) 763-5747. If no response within 15 minutes, proceed with repair. Read More »
Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. Read More »
Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. Read More »
Unable To Register With Uconnect This bulletin involves retrieving MDN and MEID numbers from the radio. Creating a Star case and recording the MDN and MEID with in the Star Case. Read More »
SOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO ... Read More »
CHRYSLER: SOME VEHICLES EXPERIENCE SCREEN LOCK UP ON RADIO DISPLAY OR THE SCREEN GOES BLANK, INTERMITTENTLY, TEXT MESSAGE IS GRAYED OUT SOFT KEYS, BACK UP DISPLAY TURNS OFF. Read More »
RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label. Read More »
To announce a VIP LOP Restriction Program on the Multi-Displacement Solenoid (MDS) in an effort to monitor and correct quality issues in a timely and efficient manner Read More »
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair. Read More »
Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle Read More »
Part Description: HVAC evaporator and HVAC filter Issue Description: Odor coming from HVAC system. Please call one of these 3 people on their cell phone before replacing the HVAC filter or the evaporator:~ Pat Presti ? (248) 379-0972~ ... Read More »
Part Description: Seal Issue Description: If you are repairing a transfer case for a leak concern and you are replacing this seal please call Jian Zhu at (248) 379-1132 prior to performing the work. Read More »
Part Description: Seal, Pinion Issue Description: If you are replacing this component on a 2014 or 2015 Durango or Grand Cherokee only Vehicle Engineering is looking for information about the condition. Read More »
Part Description: CARPET ASSY - FLOOR Issue Description: Do not replace Carpet due to exposed carpet white backing along the Door Sills or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. Read More »
Part Description: CARPET ASSY - FLOOR Issue Description: Do not replace Carpet due to exposed floor pan or carpet white backing along the Sill or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. Read More »
Flash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Read More »
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. Read More »
Door Glass Run Seal Weatherstrip Separated At Corner This bulletin involves inspecting and if necessary, replacing the door glass run seal. The customer may describe what appears to be a tear or cut in the corner of the glass run seal. Read More »
Incorrect Bolts Used On Rear Shock Absorber Upper Mount This bulletin involves replacing the rear shock absorber upper mount bolts. Incorrect bolts used on the rear shock absorber upper mounts. Read More »
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. Read More »
Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Read More »
Part Description: HVAC evaporator and HVAC filter Issue Description: Odor coming from HVAC system. Please call one of these 3 people on their cell phone before replacing the HVAC filter or the evaporator:~ Pat Presti ? (248) 379-0972~ ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
