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Strut Failure

8.4

pretty bad
Typical Repair Cost:
$2,180
Average Mileage:
76,850 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. both struts had to be replaced (1 reports)
  2. replace struts (1 reports)
  3. replaced right front air strut (1 reports)
  4. replaced the right front strut again. just replaced on 1/7 (1 reports)
  5. warranty won't pay any more. cost: $8,500 to replace struts (1 reports)
2011 Hyundai Equus suspension problems

suspension problem

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2011 Hyundai Equus Owner Comments

problem #5

Nov 262024

Equus 4.6L

  • Automatic transmission
  • 66,160 miles

A D V E R T I S E M E N T S

Both front struts failed. (3rd time for right strut.)

Hyundai was charging us $8500.00 to replace both front struts. The right front strut had already been replaced twice! Extended warranty refused to pay anything, as they stated they had paid out the limit of what our car was worth. Our car is still on the lot. We looked into towing it to another repair shop. We can purchase a kit for about $1500 to change out the struts to regular shocks. This will certainly lessen the worth of the car. Of course, with all these issues showing up on CarFax, no one will want to purchase it anyway!!! So much for having a good luxury car!! Nothing but lots of problems!!!!!

- Susan R., Scottsdale, AZ, US

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problem #4

Oct 282024

Equus 4.6L

  • Automatic transmission
  • 66,049 miles

Both rear struts were leaking.

Now the third time car has been in due to failed struts. Also had to install a new air compressor. Leaking struts caused the compressor to work overtime, burning it out.

Again, another tow to the dealership, paying extra to AAA for extra miles to tow to dealership. Dealership would not give us a loaner. We took the car in on 10/28/24. Got the car back on 11/19/24. Extended warranty policy did offer to pay up to $40/day for a rental.

- Susan R., Scottsdale, AZ, US

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problem #3

Jun 092023

Equus 4.6L

  • Automatic transmission
  • 59,129 miles

right front strut failure

The replacement part must have been faulty, as this strut had just been replaced 6 months prior. We were not charged anything. But we had to have the car towed in, as you could not turn the wheels. Had cost for extra mileage not covered by AAA.

- Susan R., Scottsdale, AZ, US

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problem #2

Jan 072023

Equus 4.6L

  • Automatic transmission
  • 57,798 miles

Right front air strut failure.

Luckily, I knew as I backed out the driveway that something was terribly wrong! You could feel the front tires scraping on the wheelwells. I pulled back in and called the dealership. You have to have the car towed as you can't turn the wheel! Have AAA, but dealership far enough away we had to pay extra.

We did have an extended warranty so was only $100 to us. This was the first time!

- Susan R., Scottsdale, AZ, US

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problem #1

Sep 272018

Equus BLK V8

  • Automatic transmission
  • 135,000 miles

After getting my car diagnosed at a certified Hyundai dealer, a leak was found in the driver side air strut and it was recommend to replace the other side as well. All at a cost of 4,103.96 us dollars which I thought was totally ridiculous. The cost of each strut alone is 1,700.00 for a car with just under 130,000 miles on it. This should not be happening.

After contacting Hyundai customer care, I was given a case number 11643258 in reference to getting some assistance in helping getting the issue resolved. In a few days customer care contacted me back with a denial based on a past warranty and said there was nothing they could do which I thought was ridiculous again considering the fact that I have a 2014 Equus. As a customer, Hyundai is not willing to take into consideration and stand by any of its motto customer satisfaction to help in this situation. If they would've indicated that they would pay for the parts and I pay for the labor I would've been satisfied. At this point, I will follow up this complaint with letters to Hyundai USA and the department of transportation.

- 513513, Cincinnati, US

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