Technical Service Bulletins (TSBs) for the 2018 Outback are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics. Read More »
This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics. Read More »
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »
This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM). Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
This bulletin announces a design change made to the rear ABS wheel speed sensor on the models listed above. The change involves the addition of an additional shielding cover to protect the harness from damage caused by road debris. Read More »
"In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly used in the listed models. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Parking Brake (EPB) connector lock tab for certain 2015-2018MY Legacy, Outback & ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly used in the above listed models ... Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
(Owner Letter) As part of Subaru of Americaa??s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehiclea??s CVT Parking Brake Switch. Read More »
This Service Information Bulletin provides an important step currently missing from the Service Manual diagnostics for DTC B1572 a??IMM CIRCUIT EXCEPT ANTENNA CIRCUITa??. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2018 Legacy and Outback 2.5L SULEV vehicles. This campaign involves replacement of the front exhaust pipe assembly, which includes the catalytic converter. Read More »
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »
This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. Read More »
This bulletin announces availability of ECM reprogramming files to optimize the ECM. These files will address isolated customer concerns of an engine RPM drop when the A/C system switches off during engine warm-up after a cold start. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
This bulletin announces diagnostic procedures along with availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection. Read More »
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE. Read More »
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address DTC P0116 and hard starting in cold temperature concerns when an accessory engine block heater is utilized. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. Read More »
This bulletin announces availability of ECM reprogramming files to optimize the ECM. These files will address isolated customer concerns of an engine RPM drop when the A/C system switches off during engine warm-up after a cold start. Read More »
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
This bulletin announces diagnostic procedures along with availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection. Read More »
This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
(Owner Letter) As part of Subaru of Americaa??s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehiclea??s CVT Parking Brake Switch. Read More »
Vehicles equipped with manual transmission and push-button start will follow DCM replacement procedure as outlined in TSB 15-279-21: Gen1 Telematics DCM Replacement for 3G Sunset which is applicable to manual transmission vehicles with ... Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the ... Read More »
CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »
CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first. Read More »
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules. Read More »
Subaru has extended the Data Communication Module (DCM) warranty from 3 years 36,000mi to 8 years or 100,000mi. In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network. Read More »
This announcement provides information in regard to the extension of the basic new car limited warranty for the Telematics Data Communication Module (DCM). Read More »
This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru vehicles due to sunsetting of the 3G network. Read More »
Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This bulletin announces diagnostic procedures along with availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection. Read More »
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400). The new battery (SOA821B950) has a higher capacity and is slightly different in size. Read More »
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400) once current inventory is depleted. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
"In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly used in the listed models. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Parking Brake (EPB) connector lock tab for certain 2015-2018MY Legacy, Outback & ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly used in the above listed models ... Read More »
Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain in certain Subaru vehicles. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment). Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »
Vehicles equipped with manual transmission and push-button start will follow DCM replacement procedure as outlined in TSB 15-279-21: Gen1 Telematics DCM Replacement for 3G Sunset which is applicable to manual transmission vehicles with ... Read More »
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address DTC P0116 and hard starting in cold temperature concerns when an accessory engine block heater is utilized. Read More »
This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »
This Service Information Bulletin provides an important step currently missing from the Service Manual diagnostics for DTC B1572 a??IMM CIRCUIT EXCEPT ANTENNA CIRCUITa??. Read More »
This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM). Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »
This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM). Read More »
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition. Read More »
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »
This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models listed. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »
This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »
This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customera??s AndroidA? phone / device through the head units (H/U) used in the ... Read More »
This Service Information bulletin provides a procedure to use when diagnosing the infotainment system, a DTC B2242- a??UART COMMUNICATIONa?? is stored in memory. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
"This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
"This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin provides a procedure for diagnosing and repairing customer concerns of a a??poppinga?? or a??snappinga?? -type sound heard when opening the sunroof. Read More »
"This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: a?? Power windows inoperative from the drivera??s door master and / or passenger front door switch a?? ... Read More »
Subaru of America, Inc. is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safety ... Read More »
This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the a??presseda?? position but not returning to ... Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
This service bulletin announces availability of the cap portion (a.k.a. spark plug boot) as a service part separate from the complete ignition coil assembly. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head ... Read More »
This bulletin announces a change to the operating software included in the Vehicle Dynamic Control (VDC) Control Module and Hydraulic Unit (VDCCM&H/U) on the models listed above. Read More »
Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This bulletin announces a design change to the EPB adapter cord harness connector. In some cases, the retaining tab of the connector may become damaged as a result of removal or installation for diagnosis and later and cause DTC C1956 or ... Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »
This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »
This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »
CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »
CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. Read More »
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. Read More »
This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400). The new battery (SOA821B950) has a higher capacity and is slightly different in size. Read More »
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400) once current inventory is depleted. Read More »
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
This bulletin announces diagnostic procedures along with availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection. Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. Read More »
Going forward when a customera??s vehicle is equipped with a DCM that does not have Software version ID DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced. Read More »
In the interest of customer satisfation, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »
In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin announces a change to the operating software included in the Vehicle Dynamic Control (VDC) Control Module and Hydraulic Unit (VDCCM&H/U) on the models listed above. Read More »
This bulletin provides a service procedure for addressing customer concerns regarding an uneven gap between the hood and top of the headlamp. Read More »
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. Read More »
"This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: a?? Power windows inoperative from the drivera??s door master and / or passenger front door switch a?? ... Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
"This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: a?? Power windows inoperative from the drivera??s door master and / or passenger front door switch a?? ... Read More »
This bulletin provides a procedure for diagnosing and repairing customer concerns of a a??poppinga?? or a??snappinga?? -type sound heard when opening the sunroof. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure for diagnosing and repairing customer concerns of a a??poppinga?? or a??snappinga?? -type sound heard when opening the sunroof. Read More »
This bulletin announces availability of a new heater control assembly to address a small number of customer concerns about peeling of the surface finish / coating. Read More »
This bulletin provides a procedure for diagnosing and repairing customer concerns of a "popping" or "snapping" -type sound heard when opening the sunroof. Read More »
This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »
This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »
This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies for the models as listed above. The change was made to enhance productivity during the vehicle assembly process. Read More »
This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies for the models as listed above. The change was made to enhance productivity during the vehicle assembly process. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the drivera??s seat. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »
This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »
This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM). Read More »
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first. Read More »
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules. Read More »
Subaru has extended the Data Communication Module (DCM) warranty from 3 years 36,000mi to 8 years or 100,000mi. In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network. Read More »
This announcement provides information in regard to the extension of the basic new car limited warranty for the Telematics Data Communication Module (DCM). Read More »
This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru vehicles due to sunsetting of the 3G network. Read More »
Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »
This bulletin announces diagnostic procedures along with availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection. Read More »
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400). The new battery (SOA821B950) has a higher capacity and is slightly different in size. Read More »
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400) once current inventory is depleted. Read More »
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE. Read More »
(Owner Letter) As part of Subaru of Americaa??s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehiclea??s CVT Parking Brake Switch. Read More »
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles ... Read More »
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics. Read More »
This Service Information Bulletin provides an important step currently missing from the Service Manual diagnostics for DTC B1572 a??IMM CIRCUIT EXCEPT ANTENNA CIRCUITa??. Read More »
This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM). Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models listed. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »
This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »
"This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin announces availability of a new heater control assembly to address a small number of customer concerns about peeling of the surface finish / coating. Read More »
Subarunet Aunouncement: Subaru of America, Inc. (Subaru) is initiating a service campaign/voluntary emissions recall for certain 2015-2018 model year Legacy and Outback SULEV (Super Ultra Low Emissions Vehicle) vehicles. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
IMPORTANT: This Service Bulletin has been as been replaced by TSB 15-240-19R entitled ?New Harman Audio Amplifiers?. Please refer to this new bulletin for the latest information regarding this condition. Read More »
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »
Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »
This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves ... Read More »
Note: This is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes ... Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400) once current inventory is depleted. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
Subaru of America, Inc. is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safety ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
"This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »
2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This Service Information bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head ... Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed ... Read More »
The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »
In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. Read More »
2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »
The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
50TH ANNIVERSARY EDITIONS ONLY. This Service Information bulletin provides detailed part information along with installation instructions for the optional 2018MY 50th Anniversary badges designed to commemorate 50 Years of Subaru in ... Read More »
Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then ... Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display. Read More »
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »
This bulletin announces a change to the operating software included in the Vehicle Dynamic Control (VDC) Control Module and Hydraulic Unit (VDCCM&H/U) on the models listed above. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. Read More »
Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle ... Read More »
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the a??presseda?? position but not returning to ... Read More »
This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? ... Read More »
