Technical Service Bulletins (TSBs) for the 2016 Grand Cherokee are official communications between Jeep & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, ... Read More »
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, ... Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under ... Read More »
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Camshaft Replacement This bulletin involves replacing the left and right intake camshafts due to a missing feature on the nose of the camshaft. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ ... Read More »
FAST FEEDBACK PROGRAM - 3.6L V6 24V VVT ENGINE-2016 DODGE DURANGO/JEEP GRAND CHEROKEE (REV. A). TO ANNOUNCE A FAST FEEDBACK PROGRAM FOR REPLACING OR REPAIRING THE 3. Read More »
FAST FEEDBACK PROGRAM - 3.6L V6 24V VVT ENGINE-2016 DODGE DURANGO/JEEP GRAND CHEROKEE TO ANNOUNCE A FAST FEEDBACK PROGRAM FOR REPLACING OR REPAIRING THE 3. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. Read More »
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. Read More »
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block ... Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Read More »
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is being replaced due to P249C, P203E, or P24F3 on a 2014-2016 model year 3. Read More »
Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage. Read More »
Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage. Read More »
Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage. Read More »
Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage. Read More »
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. Read More »
Re+G21:H21place Both Intake Variable Valve Timing Solenoids This bulletin involves replacing both left and right intake variable valve timing solenoids due to multiple DTCs. Read More »
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ ... Read More »
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Read More »
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA). Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is being replaced due to P249C or P203E on a 2014-2016 model year 3. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X95 Warranty Extension This bulletin involves replacing the crankshaft tone wheel. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
V08/V11 EPA AND CARB APPROVED EMISSIONS MODIFICATION AND EXTENDED WARRANTY NOTE: VINS LIVE MAY 3rd , 2019 ; DEALER INSTRUCTIONS TO PUBLISH MAY 7th , 2019 Read More »
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer Satisfaction Notification T23 ? EGR Valve Function The Powertrain Control Module (PCM) on about 415,000 of the above vehicles has software that may be operating the Exhaust Gas Recirculation valve (EGR) with an aggressive ... Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X95 Warranty Extension This bulletin involves replacing the crankshaft tone wheel. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is being replaced due to P249C or P203E on a 2014-2016 model year 3. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Customer Satisfaction Notification T23 ? EGR Valve Function The Powertrain Control Module (PCM) on about 415,000 of the above vehicles has software that may be operating the Exhaust Gas Recirculation valve (EGR) with an aggressive ... Read More »
Vehicle Unable to Reach Max Speed This bulletin involves replacing the Powertrain Control Module (PCM). The customer may describe that they are not able to reach the vehicle?s max speed of 225 kph (140 mph). Read More »
Vehicle Unable to Reach Max Speed This bulletin involves replacing the Powertrain Control Module (PCM). The customer may describe that they are not able to reach the vehicle?s max speed of 225 kph (140 mph). Read More »
Flash: Electronic Shift Module (ESM) System Improvements This bulletin involves updating the ESM software and if necessary replacing the lower shifter or ?PRNDM?. Read More »
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, ... Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
"FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »
Shifter & PRNDL For 2016 WK ONLY; If vehicle DTC Code U114C-00 (Loss of Communication with PRNDL Display) is verified as either stored or active please contact Aaron Barnes in FCA Chassis Engineering at cell (269) 420-1969. Read More »
Shifter & PRNDL For 2016 WK ONLY; If vehicle DTC Code U114C-00 (Loss of Communication with PRNDL Display) is verified as either stored or active please contact Aaron Barnes in FCA Chassis Engineering at cell (269) 420-1969. Read More »
Replace Both Intake Variable Valve Timing Solenoids This bulletin involves replacing both left and right intake variable valve timing solenoids due to multiple DTCs. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ ... Read More »
OVERVIEW: This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. SYMPTOM/CONDITION: A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Transmission Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. Read More »
Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer Satisfaction Notification T23 ? EGR Valve Function The Powertrain Control Module (PCM) on about 415,000 of the above vehicles has software that may be operating the Exhaust Gas Recirculation valve (EGR) with an aggressive ... Read More »
Flash: Active Noise Cancellation Module Software Enhancement This bulletin involves reprogramming the Active Noise Cancellation Module with the latest software. Customer may describe excessive ambient noise level while driving. Read More »
Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. Read More »
Flash: Electronic Shift Module (ESM) System Improvements This bulletin involves updating the ESM software and if necessary replacing the lower shifter or ?PRNDM?. Read More »
Flash: Electronic Shift Module (ESM) System Improvements This bulletin involves updating the ESM software and if necessary replacing the lower shifter or ?PRNDM?. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is being replaced due to P249C, P203E, or P24F3 on a 2014-2016 model year 3. Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Read More »
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition. Read More »
Re+G21:H21place Both Intake Variable Valve Timing Solenoids This bulletin involves replacing both left and right intake variable valve timing solenoids due to multiple DTCs. Read More »
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Read More »
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ ... Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Navigation failed message is displayed. Read More »
SUBJECT: Flash: Intrusion Transceiver Module Enhancements OVERVIEW: This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. Read More »
Flash: Transmission Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Electronic Vehicle Information Center (EVIC) Switch Replace This bulletin involves replacing the Electronic Vehicle Information Center (EVIC) Switch due to heated steering wheel shutting off too soon. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
"SHIFTER & PRNDL FOR 2016 WK ONLY; IF VEHICLE DTC CODE U114C-00 (LOSS OF COMMUNICATION WITH PRNDL DISPLAY) IS VERIFIED AS EITHER STORED OR ACTIVE PLEASE CONTACT AARON BARNES IN FCA CHASSIS ENGINEERING AT CELL (269) 420-1969. Read More »
Variable Valve Timing (VVT) Solenoid, Variable Valve Timing (VVT) Phaser For a 2016/2017 MY 6.4L SRT with less than 12,000 miles that have either a P0016 CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT - BANK 1 SENSOR 1 or P000B BANK 1 ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
SUBJECT: Accessory Kit to Enhance Flat Tow Performance SYMPTOM/CONDITION: The customer may describe that their vehicle shakes or bounces while being flat towed. Read More »
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. Read More »
Camshaft Replacement This bulletin involves replacing the left and right intake camshafts due to a missing feature on the nose of the camshaft. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
OVERVIEW: This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. SYMPTOM/CONDITION: A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
SUBJECT: Flash: Intrusion Transceiver Module Enhancements OVERVIEW: This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer Satisfaction Notification T23 ? EGR Valve Function The Powertrain Control Module (PCM) on about 415,000 of the above vehicles has software that may be operating the Exhaust Gas Recirculation valve (EGR) with an aggressive ... Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Read More »
Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof This bulletin involves inspecting and if necessary adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Dash and Door Appliques Delaminating - X77 Warranty Extension This bulletin involves replacing carbon fiber interior trim appliques that have suffered delamination issues. Read More »
Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof This bulletin involves inspecting and if necessary adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Read More »
Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof This bulletin involves inspecting and if necessary adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
Incorrect Jeep Emblem On Liftgate This bulletin involves inspecting and if necessary, replacing the affected Jeep emblem on the liftgate. The vehicle may have the incorrect Jeep emblem installed on the vehicle. Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Read More »
Incorrect Jeep Emblem On Liftgate This bulletin involves inspecting and if necessary, replacing the affected Jeep emblem on the liftgate. The vehicle may have the incorrect Jeep emblem installed on the vehicle. Read More »
The vehicle may have the incorrect Jeep emblem installed on the vehicle. The liftgate may have a chrome emblem instead of high gloss black emblem. Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Read More »
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Read More »
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Read More »
TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. Read More »
TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. Read More »
TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. Read More »
TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. Read More »
2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable. Read More »
2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable. Read More »
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Panel, Front Seat Back For WK and WD Bodies ONLY: If the customers are complaining the seat back panel is loose or has poor fit at top edge, side and bottom please call Dan Jovan on cell: (248) 760-4348. Read More »
Panel, Front Seat Back For WK and WD Bodies ONLY: If the customers are complaining the seat back panel is loose or has poor fit at top edge, side and bottom please call Dan Jovan on cell: (248) 760-4348. Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A) Read More »
D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A) Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Active Noise Cancellation Module Software Enhancement This bulletin involves reprogramming the Active Noise Cancellation Module with the latest software. Customer may describe excessive ambient noise level while driving. Read More »
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, ... Read More »
PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing ... Read More »
Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm. Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. Read More »
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »
Dash and Door Appliques Delaminating - X77 Warranty Extension This bulletin involves replacing carbon fiber interior trim appliques that have suffered delamination issues. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. Read More »
V08/V11 EPA AND CARB APPROVED EMISSIONS MODIFICATION AND EXTENDED WARRANTY NOTE: VINS LIVE MAY 3rd , 2019 ; DEALER INSTRUCTIONS TO PUBLISH MAY 7th , 2019 Read More »
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete ... Read More »
Shifter & PRNDL For 2016 WK ONLY; If vehicle DTC Code U114C-00 (Loss of Communication with PRNDL Display) is verified as either stored or active please contact Aaron Barnes in FCA Chassis Engineering at cell (269) 420-1969. Read More »
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ ... Read More »
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Read More »
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ ... Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Navigation failed message is displayed. Read More »
SUBJECT: Accessory Kit to Enhance Flat Tow Performance SYMPTOM/CONDITION: The customer may describe that their vehicle shakes or bounces while being flat towed. Read More »
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
The vehicle may have the incorrect Jeep emblem installed on the vehicle. The liftgate may have a chrome emblem instead of high gloss black emblem. Read More »
Incorrect Jeep Emblem On Liftgate This bulletin involves inspecting and if necessary, replacing the affected Jeep emblem on the liftgate. The vehicle may have the incorrect Jeep emblem installed on the vehicle. Read More »
WARRANTY BULLETIN - Fast Feedback Program - 3.6L V6 24V VVT Engine-2016 Dodge Duango/Jeep Grand Cherokee (Revision A) To announce a Fast Feedback Program to replacing or repairing 3. Read More »
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. Read More »
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. Read More »
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. Read More »
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. Read More »
Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
Flash: Intrusion Transceiver Module Enhancements This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. The customer may describe the intrusion alarm randomly activating with no apparent intrusion. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Read More »
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Read More »
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete ... Read More »
RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Satellite radio reception improvements. Read More »
MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Navigation failed message is displayed. Read More »
Radio Frequency Module RF_HUB Before Replacing RFHM (RF-hub) for any reason for 2015 or 2016 WD or WK ONLY; Call RFHM release engineer Majdi Yaqub at cell (248) 763-5747. If no response within 15 minutes, proceed with repair. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Navigation failed message is displayed. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
SUBJECT: Accessory Kit to Enhance Flat Tow Performance SYMPTOM/CONDITION: The customer may describe that their vehicle shakes or bounces while being flat towed. Read More »
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Read More »
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
License Lamp If vehicle comes in for license plate bulb replacement, you will need to determine the version of the bulbs that you have. ~ ~ If you have clear lenses with lines on them, you will need PN 68225282AA. Read More »
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Read More »
Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle Read More »
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. Read More »
Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair Read More »
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. Read More »
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
