Technical Service Bulletins (TSBs) for the 2018 E-PACE are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient clearance between ... Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. Read More »
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Read More »
A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Read More »
Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Read More »
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »
Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness ... Read More »
An increased number of Roadside Assist reports received related to coolant level low warning after vehicles previously had a coolant pump replaced. Read More »
The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle and/or illuminate the Check Engine MIL. Read More »
A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster. Read More »
Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. JLR has seen a recent increase in complaints about this issue. Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet. Read More »
Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet. Read More »
Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness ... Read More »
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust. Read More »
A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction ... Read More »
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »
The transmission may exhibit a harsh 4th-to-5th gear shift at speeds between 30-50 km/h and, in certain cases, the harsh gear shift may be accompanied by a transmission warning message on the Instrument Cluster (IC). Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response. Read More »
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust. Read More »
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »
The Ambient Air Temperature (AAT) displayed on the Instrument Panel Cluster (IPC) is displayed in Celsius (A?C), instead of Fahrenheit (A?F) as required. Read More »
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only. Read More »
Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only. Read More »
Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. Read More »
After the Gateway Module (GWM) is updated with the latest software (J9C3-14F642-AF), the Instrument Cluster (IPC) may display various errors in for the charging system. Read More »
While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. Read More »
Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »
Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »
Jaguar Land Rover North America would like to provide more information about the latest InControl? Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation ... Read More »
Incorrect function of the InControl? Remote Apps feature (Remote Climate feature not functioning, Remote App will not contact the vehicle, etc.). Read More »
Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Read More »
Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Read More »
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Read More »
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and/or passive entry is not operating. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Read More »
Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient ... Read More »
Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. Read More »
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and/or passive entry is not operating. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »
Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »
?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »
Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »
Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder ... Read More »
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. When the hood is opened, the seal can get damaged, unclipped, or lost. Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »
Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »
Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction ... Read More »
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Read More »
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 ... Read More »
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. When the hood is opened, the seal can get damaged, unclipped, or lost. Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. Read More »
During PDI some vehicles come with two small tools in a baggie in the center console or glove box that we can not identify what it is used for. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3. Read More »
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
Jaguar Land Rover North America would like to provide more information about the latest InControl? Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation ... Read More »
A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction ... Read More »
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »
The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle and/or illuminate the Check Engine MIL. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »
Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air ... Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of ... Read More »
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, ... Read More »
