Technical Service Bulletins (TSBs) for the 2014 Fusion are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES. Read More »
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »
TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. FORD FUSION 2013-2015 AND MKZ, 2015 EDGE VEHICLES: SAFETY RECALL SUPPLEMENT FOR 15S14 DATED JULY 10,2015. Read More »
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »
LINCOLN/FORD: ONCE PROCEDURE FOR HEATED STEERING WHEEL MODULE PROGRAM COMPLETED, HEATED STEERING WHEEL FAILS TO OPERATE PROPERLY AND PASSES NETWORK TEST BUT FAILS ON DEMAND SELF TEST. Read More »
FORD: SOME VEHICLES AND TRUCKS ARE EXPERIENCING A MALFUNCTION WITH THE HEATED STEERING WHEEL BECOMING INOPERATIVE AND ON DEMAND TEST FAILURE. Read More »
FORD/LINCOLN: POWER STEERING CONTROL MODULE (PSCM) IS EXHIBITING U0415 DIAGNOSTIC TROUBLE CODE (DTC), BUT CLEARS AND SHORT TIME LATER, RETURNS. MODEL 2013-15 FUSION, MKZ. *PE Read More »
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »
Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) ... Read More »
Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers ... Read More »
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters Read More »
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake ... Read More »
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing ... Read More »
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, ... Read More »
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. Read More »
Some 2014-2017 Fusion and 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit low coolant, white exhaust smoke and an illuminated MIL if diagnostic trouble codes (DTCs) P0217, P300, ... Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ISSUE Some 2013-2014 Focus ST, Fusion, Escape and MKZ vehicles equipped with a 2.0L gasoline turbocharged direct injection (GTDI) engine and built on 9/1/2012 and through 8/1/2013 may exhibit an illuminated malfunction indicator lamp ... Read More »
SOME 2013-2014 FOCUS ST, FUSION, ESCAPE AND VEHICLES EQUIPPED WITH A 2.0L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON 9/1/2012 AND THROUGH 8/1/2013 MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH ... Read More »
SOME 2014-2016 FUSION VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBO DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE VIBRATION WHILE IN PARK AND AT IDLE. THIS CONDITION MAY BE MORE PRONOUNCED WITH THE A/C ON. Read More »
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C Read More »
FORD: AT BOTTOM OF TRANSMISSION HOUSING IS ACCUMULATION OF FLUID AND IF ITS STICKY AND HONEY COLORED LIKELY EXCESSIVE GREASE APPLIED TO TORQUE CONVERTER HUB OR RUST INHIBITOR APPLIED TO FLEXPLATE AT TIME OF MANUFACTURING. Read More »
FORD/LINCOLN: WHEN HEADLAMP SWITCH IS IN AUTOLAMP POSITION, AFTER ENGINE START UP, THE AMBIENT LIGHTING IS INOPERATIVE, INTERMITTENTLY AND BODY CONTROL MODULE (BCM) NEEDS REPROGRAMMING TO LATEST CALIBRATION. MODEL 2013-2014 FUSION, MKZ. Read More »
FORD: SOME VEHICLES MAY EXHIBIT A RUN ROUGH CONDITION AFTER ENGINE START UP OR AN EXTENDED CRANKING TIME, WITH MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED. MODEL 2014 FUSION. *PE Read More »
FORD/LINCOLN: THE WRENCH LAMP (HYBRIDS) OR SERVICE ENGINE SOON LAMP (ENERGI) WILL ILLUMINATE WHEN USING ENGINE BLOCK HEATER AND LAMPS TURN OFF WITHIN NO MORE THAN THREE DRIVE CYCLES AFTER UNPLUGGING ENGINE BLOCK HEATER. Read More »
Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. Read More »
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1. Read More »
Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from exhaust. Follow Cooling System Pressure Test process in WSM, Section 303-03. Pressurize system to 138kPa(20 psi) and hold 5 hours. Read More »
Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Read More »
Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Read More »
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded ... Read More »
Some 2014-2017 Fusion and 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit low coolant, white exhaust smoke and an illuminated MIL if diagnostic trouble codes (DTCs) P0217, P300, ... Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
SOME 2014-2017 FUSION AND 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT LOW COOLANT, WHITE EXHAUST SMOKE AND AN ILLUMINATED MIL IF DIAGNOSTIC TROUBLE CODES (DTCS) P0217, P300, ... Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
LINCOLN/FORD: ADVANCE TRAC LAMP OR MALFUNCTION INDICATOR LAMP (MIL) WILL BE ON WITH VARIOUS DIAGNOSTIC TROUBLE CODES (DTC) REGARDING EVAPORATIVE EMISSIONS LEAK DETECTION CONTROL MODULE AND POSSIBLE REPLACEMENT, IF CORROSION IS FOUND. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. Read More »
LINCOLN/FORD: WHEN DOING MANEUVERS IN PARKING LOT, STOPPING, OR IDLING, A NOISE LIKE TAPPING, GURGLE, OR PERCOLATING CAN BE HEARD COMING FROM FUEL TANK AREA. MODEL 2013-14 FUSION, MKZ. *PE Read More »
FORD: WHILE IDLING, OR STOPPING, OR DURING SLOW PARKING TYPE OF MANEUVERS, A NOISE (GURGLING, PERCOLATING OR TAPPING) IS HEARD COMING FROM FUEL TANK AREA AND HAPPENS WHEN FUEL LEVEL IS 7/8 OR ABOVE. MODEL 2014 FUSION. Read More »
FORD: SOME FORD FUSION 2014-2015 VEHICLES MAY EXPERIENCE AN HARD START, LONG CRANK, OR AN RUN-THROUGH CONDITION IF EQUIPPED WITH AN 1.5L GTDI ENGINE. *TA Read More »
FORD: SOME FORD FUSION 2014-2015 VEHICLES MAY EXPERIENCE AN HARD START, LONG CRANK, OR AN RUN-THROUGH CONDITION IF EQUIPPED WITH AN 1.5L GTDI ENGINE. *TA Read More »
2.0L ECOBOOST - FUEL ODOR ISSUE Some 2013-2016 Escape, 2015-2016 MKC vehicles built on or before 12/15/2015, 2013-2016 Fusion, MKZ, 2013-2015 Explorer, 2013-2014 Focus ST and Edge vehicles equipped with 2. Read More »
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C Read More »
FORD: SOME FORD FUSION 2014-2015 VEHICLES MAY EXPERIENCE AN HARD START, LONG CRANK, OR AN RUN-THROUGH CONDITION IF EQUIPPED WITH AN 1.5L GTDI ENGINE. *TA Read More »
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. Read More »
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the ... Read More »
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. Read More »
Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. Read More »
Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. Read More »
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Read More »
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »
Some 2013-2016 Fusion, MKZ and C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. Read More »
Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. Read More »
SOME 2013-2016 FUSION, MKZ, AND 2013-2015 C-MAX VEHICLES EQUIPPED WITH AN HF35 TRANSMISSION AND BUILT ON OR BEFORE 8/15/2015 MAY EXHIBIT A THUMPING/RUBBING OR GRINDING NOISE COMING FROM THE TRANSMISSION. Read More »
SOME 2014-2016 FUSION VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBO DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE VIBRATION WHILE IN PARK AND AT IDLE. THIS CONDITION MAY BE MORE PRONOUNCED WITH THE A/C ON. Read More »
6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles ... Read More »
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C Read More »
1.6L GTDI - Lack of power with MIL Illuminated - DTCS P0234, P0245, P0246 And/Or P0299. Some 2013-2016 Escape 2014-2016 Fiesta ST, and 2013-2014 Fusion vehicles equipped with a 1. Read More »
FORD: SOME VEHICLES TRANSMISSION WILL EXPERIENCE, AFTER A COLD SOAK OR AN EXTENDED PERIOD WITH ENGINE OFF, A 2-3 SHIFT HESITATION DUE TO POSSIBLE HYDRAULIC CIRCUIT DRAIN. MODEL 2013-16 VARIOUS VEHICLES. Read More »
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. Read More »
Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. Read More »
Some 2014-2016 Fusion and 2015-2016 Edge vehicles equipped with a 6F35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (MIL) with a harsh transmission engagement after an active stop/start ... Read More »
FORD: SOME VEHICLES TRANSMISSION WILL EXPERIENCE, AFTER A COLD SOAK OR AN EXTENDED PERIOD WITH ENGINE OFF, A 2-3 SHIFT HESITATION DUE TO POSSIBLE HYDRAULIC CIRCUIT DRAIN. MODEL 2013-16 VARIOUS VEHICLES. Read More »
FORD/LINCOLN: NOISES COMING FROM TRANSMISSION LIKE GRINDING, RUBBING THUMPING AND PRESENT IN GEAR RANGES WHEN VEHICLE IS MOVING AND NOT PARK OR STATIONARY. MODEL 2013-C-MAX, FUSION, MKZ. *PE Read More »
FORD: AT BOTTOM OF TRANSMISSION HOUSING IS ACCUMULATION OF FLUID AND IF ITS STICKY AND HONEY COLORED LIKELY EXCESSIVE GREASE APPLIED TO TORQUE CONVERTER HUB OR RUST INHIBITOR APPLIED TO FLEXPLATE AT TIME OF MANUFACTURING. Read More »
FORD/LINCOLN: THE DAMPER HOUSING TO TRANSMISSION CASE JOINT, THERE IS A FLUID LEAK CAUSED BY AN ADHERENCE RTV FAILURE. 2013 C-MAX, 2013-2014 FUSION, MKZ. *PE Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. Read More »
Some 2014-2016 Fusion and 2015-2016 Edge vehicles equipped with a 6F35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (MIL) with a harsh transmission engagement after an active stop/start ... Read More »
FORD/LINCOLN: THERE IS AN EXTENDED WARRANTY COVERAGE FOR THE LOSS OF ABS SPEED SIGNAL RELATED COMMUNICATION THAT DISABLE OBDII SYSTEM MONITORS FOR PCM REPROGRAMMING. MODEL 2011-14 F-SUPER DUTY, ESCAPE, TAURUS, FUSION, MKT, MKZ. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
LINCOLN/FORD: ON SOME VEHICLES, THERE ARE NO UPSHIFT, ONLY REVERSE AND FIRST GEAR AVAILABLE, WHICH IS DUE TO A SOFTWARE DISCREPANCY. MODEL 2013-2014 ESCAPE, FUSION, EDGE, EXPLORER, TAURUS, MKT, MKZ. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
FORD: AT BOTTOM OF TRANSMISSION HOUSING IS ACCUMULATION OF FLUID AND IF ITS STICKY AND HONEY COLORED LIKELY EXCESSIVE GREASE APPLIED TO TORQUE CONVERTER HUB OR RUST INHIBITOR APPLIED TO FLEXPLATE AT TIME OF MANUFACTURING. Read More »
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »
2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. Read More »
Certain 2014 - 2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles Brake Stop Lamps Remain On REF: Safety Recall 22S02 Certain 2014 - 2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles Brake Stop Lamps ... Read More »
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »
Certain 2014 - 2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles Brake Stop Lamps Remain On - Under Safety Recall 22S02, in some of the affected vehicles, exposure to a high temperature, high humidity, and high salinity ... Read More »
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Read More »
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, ... Read More »
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, ... Read More »
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. Read More »
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »
Some 2013-2017 Fusion Energi and C-Max Energi vehicles may exhibit an illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition. Read More »
Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete ... Read More »
Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user ... Read More »
Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. Read More »
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. Read More »
Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete ... Read More »
ISSUE Some 2013-2014 Focus ST, Fusion, Escape and MKZ vehicles equipped with a 2.0L gasoline turbocharged direct injection (GTDI) engine and built on 9/1/2012 and through 8/1/2013 may exhibit an illuminated malfunction indicator lamp ... Read More »
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »
SOME 2013-2014 FOCUS ST, FUSION, ESCAPE AND VEHICLES EQUIPPED WITH A 2.0L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON 9/1/2012 AND THROUGH 8/1/2013 MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH ... Read More »
Some 2013 Escape, 2013-2014 Fusion and MKZ vehicles built on or before 11/9/2013 may exhibit a hard start, no start and/or a loss of engine RPM after refueling. Read More »
1.6L GTDI - Lack of power with MIL Illuminated - DTCS P0234, P0245, P0246 And/Or P0299. Some 2013-2016 Escape 2014-2016 Fiesta ST, and 2013-2014 Fusion vehicles equipped with a 1. Read More »
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »
THE EV RANGE AFTER FULLY CHARGING A 2012-2016 FOCUS ELECTRIC, 2013-2016 C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGING EVENT. THE WINDOW STICKER INDICATES 0-19 MILE RANGE FOR 2013-2016 CMAX/FUSION ENERGI. Read More »
SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE ... Read More »
FORD/LINCOLN: THERE IS A NO START CONDITION AND THE RED TRIANGLE LAMP WILL ILLUMINATE AND THE BATTERY ENERGY CONTROL MODULE (BECM) WILL NEED REPROGRAMMING TO LATEST CALIBRATION DUE TO STORAGE OF DIAGNOSTIC TROUBLE CODES (DTC) P0ADC, ... Read More »
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle ... Read More »
LINCOLN/FORD: SOME VEHICLES, PARKED OVERNIGHT, WILL EXPERIENCE INTERIOR CONDENSATION ON WINDSHIELD OR WINDOWS AND NOT ABLE TO SELECT MENU CLIMATE CONTROL ITEMS OR INSTRUMENT CLUSTER WILL BE GRAYED OUT AND NEED TO BE REPROGRAM, WITH ... Read More »
LINCOLN/FORD: ON SOME VEHICLES, THE INSTRUMENT PANEL CLUSTER (IPC) NEEDS REPLACING DUE TO PROGRAMMABLE MODULE INSTALLATION (PMI) NOT ABLE TO PERFORM. MODEL 2013-14 FUSION, MKZ, 2015 MKC. Read More »
LINCOLN/FORD: AFTER A COLD START, THE INSTRUMENT CLUSTER IS EMITTING, INTERMITTENTLY, CHIMES INSTEAD OF AUDIO SYSTEM WHICH AFFECTS DOOR AJAR, PARKING BRAKE OR PARKING AID AND AUDIO CONTROL MODULE (ACM) NEEDS REPROGRAMMING TO LATEST ... Read More »
FORD: EACH TIME TRANSMISSION RANGE SELECTOR IS PLACED IN DRIVE, INSTRUMENT PANEL CLUSTER (IPC) INFORMATION IS DISPLAYED, IN DEFAULT, TO ROUND TACHOMETER. MODEL 2014 FUSION. *PE Read More »
FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. Read More »
FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. Read More »
LINCOLN/FORD: ON SOME VEHICLES, THE INSTRUMENT PANEL CLUSTER (IPC) NEEDS REPLACING DUE TO PROGRAMMABLE MODULE INSTALLATION (PMI) NOT ABLE TO PERFORM. MODEL 2013-14 FUSION, MKZ, 2015 MKC. Read More »
FORD/LINCOLN: THERE IS AN EXTENDED WARRANTY COVERAGE FOR THE LOSS OF ABS SPEED SIGNAL RELATED COMMUNICATION THAT DISABLE OBDII SYSTEM MONITORS FOR PCM REPROGRAMMING. MODEL 2011-14 F-SUPER DUTY, ESCAPE, TAURUS, FUSION, MKT, MKZ. Read More »
LINCOLN/FORD: IN POWERTRAIN CONTROL MODULE (PCM), THAT ALLOWS ANTI LOCK BRAKE SYSTEM (ABS) AND OUTPUT SHAFT SPEED SENSOR (OSS) SIGNAL FAULTS, A SOFTWARE ERROR HAS OCCUR AND DISABLED ON BOARD DIAGNOSTIC (OBD) MONITORS WITH NO ILLUMINATION ... Read More »
FORD/LINCOLN: THE HIGH DEFINITION (HD) RADIO IS INOPERATIVE BUT OTHER RADIO FUNCTIONS WORKING NORMALLY, DUE TO AUDIO CONTROL MODULE (ACM) HAVING INCORRECT SOFTWARE CONFIGURATION. MODEL 2014 FUSION, MKZ. Read More »
LINCOLN/FORD: THE HIGH DEFINITION (HD) RADIO FAILS TO WORK PROPERLY WHILE THE RADIO FUNCTIONS ARE NORMALLY WORKING, DUE TO THE SOFTWARE CONFIGURATION IN AUDIO CONTROL MODULE (ACM) THAT IS INCORRECT. MODEL 2014 FUSION, MKZ. Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
FORD/LINCOLN: AFTER ENGINE HAS STARTED UP, THE AMBIENT LIGHTS ARE NOT COMING ON, INTERMITTENTLY, WHEN IN AUTO LAMP POSITION AND HEADLAMPS ARE ON NORMALLY. MODEL 2013-2014 FUSION TITANIUM, MKZ. Read More »
FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. Read More »
FORD: CERTAIN DARKER COLORED VEHICLES WILL HAVE VISIBLE MARKINGS OF MOLD ON FRONT FASCIA AND WHERE FASCIA EDGE MEETS HOOD, 5 CM (2 INCHES) FROM HEADLAMP FASCIA POINT ON BOTH SIDES. MODEL 2013-16 FUSION. Read More »
FORD/LINCOLN: WHEN HEADLAMP SWITCH IS IN AUTOLAMP POSITION, AFTER ENGINE START UP, THE AMBIENT LIGHTING IS INOPERATIVE, INTERMITTENTLY AND BODY CONTROL MODULE (BCM) NEEDS REPROGRAMMING TO LATEST CALIBRATION. MODEL 2013-2014 FUSION, MKZ. Read More »
FORD/LINCOLN: SOME VEHICLES, AFTER ENGINE START UP, HAVE HEADLAMP SWITCH IN AN AUTO LAMP POSITION AND IS OPERATING INTERMITTENTLY. MODEL 2013-2014 FUSION, MKZ. *PE Read More »
Certain 2014 - 2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles Brake Stop Lamps Remain On - Under Safety Recall 22S02, in some of the affected vehicles, exposure to a high temperature, high humidity, and high salinity ... Read More »
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »
Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition. Read More »
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR ... Read More »
This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. Read More »
Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition. Read More »
Some 2013-2014 Fusion and 2013-2017 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
LINCOLN/FORD: SOME VEHICLES, PARKED OVERNIGHT, WILL EXPERIENCE INTERIOR CONDENSATION ON WINDSHIELD OR WINDOWS AND NOT ABLE TO SELECT MENU CLIMATE CONTROL ITEMS OR INSTRUMENT CLUSTER WILL BE GRAYED OUT AND NEED TO BE REPROGRAM, WITH ... Read More »
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C Read More »
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint ... Read More »
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Read More »
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Read More »
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C Read More »
FORD: CERTAIN DARKER COLORED VEHICLES WILL HAVE VISIBLE MARKINGS OF MOLD ON FRONT FASCIA AND WHERE FASCIA EDGE MEETS HOOD, 5 CM (2 INCHES) FROM HEADLAMP FASCIA POINT ON BOTH SIDES. MODEL 2013-16 FUSION. Read More »
Some 2014-2016 Fusion vehicles built at the Flat Rock assembly plant and built on or before 2/26/2016 may exhibit an A-Pillar trim panel out of position near the headliner at one or both front doors. Read More »
Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. Read More »
FORD: CERTAIN 2013-2015 FORD FUSION AND TAURUS, 2011-2015 FORD EXPLORER, 2013-2014 FORD EDGE AND FLEX, 2013-2015 LINCOLN MKS, MKX, AND 2013-2014 LINCOLN MKT VEHICLES MAY EXPERIENCE PROBLEMS WITH THE CRUISE CONTROL SPEED THAT DOESN'T MATCH ... Read More »
FORD: CERTAIN 2013-2015 FORD FUSION AND TAURUS, 2011-2015 FORD EXPLORER, 2013-2014 FORD EDGE AND FLEX, 2013-2015 LINCOLN MKS, MKX, AND 2013-2014 LINCOLN MKT VEHICLES MAY EXPERIENCE PROBLEMS WITH THE CRUISE CONTROL SPEED THAT DOESN'T MATCH ... Read More »
THIS DOCUMENT CONTAINS AN OWNER LETTER SEE DOCUMENT SEARCH BUTTON. FORD 2013-2015 FUSION VEHICLES: CUSTOMER SATISFACTION PROGRAM INVOLVING 18'' GLOSS BLACK PHYSICAL VAPOR DEPOSITION WHEEL REPLACEMENT. Read More »
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »
LINCOLN/FORD: AN INTERMITTENT BLIND SPORT OR CROSS TRAFFIC ALERT (BLIS/CTA) SYSTEM HAS FAULTS WITH DIAGNOSTIC TROUBLE CODES (DTC) U0401 AND/OR U0402 IN SIDE OBJECT DETECTION (SOD) MODULES NEED TO BE CORRECTED. MODEL 2013-14 FUSION, MKZ. Read More »
FORD: ALL 2013-2015 FORD FUSIONS/MKZ, 2015 MUSTANG AND MKC VEHICLES WITH REVERSE PARK AID CAMERA ACTIVE GRIDLINES MAY BE INOPERATIVE AFTER BATTERY DISCONNECT OR COMPONENT SERVICE. *TA Read More »
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. Read More »
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ... Read More »
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. Read More »
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. Read More »
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Read More »
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »
Some 2013-2014 Fusion and MKZ vehicles may not complete a PMI procedure when installing a FCIM. When this occurs, perform Module Reprogramming in IDS. Read More »
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Read More »
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. Read More »
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or ... Read More »
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR ... Read More »
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C Read More »
FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. Read More »
FORD/LINCOLN: THE TEMPERATURE DISPLAY SETTINGS AND/OR THE BLOWER CONTROL MAY BE STUCK OR INOPERATIVE AND NEEDS TO BE REPROGRAM. MODEL 2013-2014 FUSION, MKZ. *PE Read More »
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. Read More »
FORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE CONFIGURATION SETTING FOR THE AUDIO CONTROL MODULE (ACM), MAY BE SET TO DISABLED RATHER THAN ENABLED, AT PRODUCTION AND THE SELECTION ON SCREEN, FOR HD RADIO, FAILS TO ... Read More »
FORD/LINCOLN: THE HIGH DEFINITION (HD) RADIO IS INOPERATIVE BUT OTHER RADIO FUNCTIONS WORKING NORMALLY, DUE TO AUDIO CONTROL MODULE (ACM) HAVING INCORRECT SOFTWARE CONFIGURATION. MODEL 2014 FUSION, MKZ. Read More »
FORD: HIGH DEFINITION (HD) RADIO FAILS TO OPERATE CORRECTLY BUT OTHER RADIO FUNCTION WORKS NORMAL AND ISSUE IS BEING INVESTIGATED. MODEL 2014 FUSION. *PE Read More »
LINCOLN/FORD: THE HIGH DEFINITION (HD) RADIO FAILS TO WORK PROPERLY WHILE THE RADIO FUNCTIONS ARE NORMALLY WORKING, DUE TO THE SOFTWARE CONFIGURATION IN AUDIO CONTROL MODULE (ACM) THAT IS INCORRECT. MODEL 2014 FUSION, MKZ. Read More »
FORD/LINCOLN: GLOBAL POSITIONING SATELLITE MODULE (GPSM) NEEDS REPROGRAMMING TO LATEST CALIBRATION DUE TO VOICE PROMPT FAILING TO LOCATING VEHICLE, SCREEN MESSAGE INDICATOR FAULT OF NAVIGATION, INSTEAD OF CURRENT LOCATION INDICATES ... Read More »
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger ... Read More »
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »
SOME 2014-2017 FUSION AND 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND AN ODOMETER READING 16,000 KM (10,000 MILES) OR ABOVE MAY EXHIBIT LOW COOLANT, WHITE EXHAUST SMOKE AND MAY ALSO ... Read More »
SOME 2013-2017 C-MAX/FUSION ENERGI AND 2017 C-MAX/FUSION/MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P04B5. Read More »
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Read More »
FORD: INTERIOR HEADLINER IS SAGGING AT THE DOORS, CENTER HIGH MOUNTED STOP LAMP AND AROUND OPENING OF ROOF PANEL BUT NOT YET OBSTRUCTING DRIVER'S VIEW. MODEL 2013-14 FUSION. *PE Read More »
FORD: DUE TO INCORRECT LEVEL OF RESTRAINT CONTROL MODULE (RCM) INSTALLED, WAS CAUSED BY AN INCORRECT SUPERSESSION PART, WHERE VEHICLE EXHIBIT DIAGNOSTIC TROUBLE CODES (DTC) BO0D5:A4 AND B1202:A4. MODEL 2013-14 FUSION. Read More »
LINCOLN/FORD: THE REMOTE START AND DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WOULD BLOW COLD AIR AT REMOTE START AND THE DEFROST IS NOT AVAILABLE IN SETTINGS OF INSTRUMENT CLUSTER. MODEL 2013-2014 FUSION, MKZ. Read More »
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »
LINCOLN/FORD: WHEN EVER THE AIR CONDITIONER IS ACTIVATED, ON SOME VEHICLES, THERE IS AN ODOR OF MUSTINESS OR ORGANIC TYPE EMITTING FROM FRONT VENTS. MODEL 2013-2014 MKZ, FUSION. *PE Read More »
LINCOLN/FORD: THE REMOTE START AND DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WOULD BLOW COLD AIR AT REMOTE START AND THE DEFROST IS NOT AVAILABLE IN SETTINGS OF INSTRUMENT CLUSTER. MODEL 2013-2014 FUSION, MKZ. Read More »
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. Read More »
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. Read More »
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »
