Technical Service Bulletins (TSBs) for the 2022 Durango are official communications between Dodge & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3. Read More »
Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. Read More »
GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA. ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will ... Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
Pitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not displayed in the SRT Performance Pages Fig. 1. This bulletin involves using wiTECH to perform a Restore Vehicle Configuration. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Bright SRT Brake and Accelerator Pedals not Installed The SRT Bright Brake and Accelerator Pedal Pads are not installed. This bulletin involves inspecting and possibly installing SRT bright brake and accelerator pedal pads. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Bright SRT Brake and Accelerator Pedals not Installed The SRT Bright Brake and Accelerator Pedal Pads are not installed. This bulletin involves inspecting and possibly installing SRT bright brake and accelerator pedal pads. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak. Read More »
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Loose Air Duct Connection at Throttle Body Customer may experience the following: ? Poor engine performance. ? Drone noise from the engine area. Read More »
Loose Air Duct Connection at Throttle Body Customer may experience the following: ? Poor engine performance. ? Drone noise from the engine area. Read More »
6.4L Rubbed Through Coolant Hose This bulletin involves inspecting the oil cooler coolant hose and possibly replacing it. Customers may experience the following: An engine coolant leak under the hood. Read More »
Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA. ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will ... Read More »
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3. Read More »
6.4L Rubbed Through Coolant Hose This bulletin involves inspecting the oil cooler coolant hose and possibly replacing it. Customers may experience the following: An engine coolant leak under the hood. Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
Loose Air Duct Connection at Throttle Body Customer may experience the following: ? Poor engine performance. ? Drone noise from the engine area. Read More »
GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA. ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will ... Read More »
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3. Read More »
Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. Read More »
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
POWER DRIVE UNIT LIFTGATE OPEN For concern of Power Liftgate Inoperative (not opening/closing), please contact FCA Redacted Content before performing repairs. If no response in 15 minutes, proceed with repair. Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Read More »
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. Read More »
Incorrect Instrument Panel Cluster (IPC) IPC is missing graphics and/or the speedometer, digital tire pressure and temperature units are incorrectly displayed for market (Metric/Imperial) (Fig. 1) . Read More »
Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect pop up box error or requires service message. Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
Vehicle System Interface Module (VSIM) Jumper Harnesses Missing This bulletin involves adding three missing VSIM wiring jumper harnesses into rear cargo area. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Read More »
Incorrect Instrument Panel Cluster (IPC) IPC is missing graphics and/or the speedometer, digital tire pressure and temperature units are incorrectly displayed for market (Metric/Imperial) (Fig. 1) . Read More »
Radio Firmware Over The Air (FOTA) Update from R16.28 or R17.98 to R17.99 Software Version Customers may experience one or more of the following: ? Radio resets at times. ? Wireless disconnects. ? Intermittent display screen blank. Read More »
License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ? There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Sunroof Misaligned This bulletin involves inspecting the sunroof glass to roof flushness and if needed, adjustingthe sunroof glass. Customers may comment on the following: Sunroof misaligned, causing a water leak into the vehicle. Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Read More »
Chirp Noise From Third Row Seat Headrest Chirp noise from third row seat headrest. This bulletin involves inspecting and possibly adding grease to the third row seats headrests. Read More »
Incorrect Gear Shift Indicator Console And Armrest Console Stitching Color Gear shift indicator console, bezel and armrest console is wrong color. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production. Shortage and error claims for this part are not reimbursable. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Incorrect Gear Shift Indicator Console And Armrest Console Stitching Color Gear shift indicator console, bezel and armrest console is wrong color. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Read More »
Chirp Noise From Third Row Seat Headrest Chirp noise from third row seat headrest. This bulletin involves inspecting and possibly adding grease to the third row seats headrests. Read More »
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
Loud Noise from Front Wheel Area The technician of customer may notice one or more of the following: ? A loud noise from the front wheel area (worse on turns). Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
Incorrect Gear Shift Indicator Console And Armrest Console Stitching Color Gear shift indicator console, bezel and armrest console is wrong color. Read More »
Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect pop up box error or requires service message. Read More »
A-Pillar Trim is Warped Customers may comment on one or more of the following: One or both A-Pillar trim is warped and/or not seated. A-Pillar trim squeaks or rattles. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production. Shortage and error claims for this part are not reimbursable. Read More »
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production. Shortage and error claims for this part are not reimbursable. Read More »
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production. Shortage and error claims for this part are not reimbursable. Read More »
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production. Shortage and error claims for this part are not reimbursable. Read More »
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION ... Read More »
An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Radio Firmware Over The Air (FOTA) Update from R16.28 or R17.98 to R17.99 Software Version Customers may experience one or more of the following: ? Radio resets at times. ? Wireless disconnects. ? Intermittent display screen blank. Read More »
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection determines that repair is required and the vehicle must be held overnight. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
