Technical Service Bulletins (TSBs) for the 2020 Silverado 3500 are official communications between Chevrolet & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. Read More »
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. Read More »
This Preliminary information communicates an issues with a pop, clunk, knock, rattle type noise heard from the steering column over bumps and ask dealerships to replace the upper column shaft. Read More »
This technical bulletin provides a procedure to try multiple different adjustments based on the condition of Steering Dither/Shake or Quick Steering Wheel Oscillation at Speeds of 80-129?km/h (50-80?mph). Read More »
This technical bulletin provides repair information to correct a customer concern of Intermittent "Service Steering Column Lock" message displayed with U0155 Set. Read More »
This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak. Read More »
This technical bulletin provides repair information to correct a customer concern of Intermittent "Service Steering Column Lock" message displayed with U0155 Set. Read More »
This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak. Read More »
This technical bulletin provides repair information to correct a customer concern of steering wheel oscillation, vibration, shake 50-80 mph. Read More »
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. Read More »
This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts). Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts). Read More »
This engineering information (EI) is requesting information from technicians to perform the inspection and verify that the rear axle dampener (TVA) is loose after a loud banging noise is heard from the rear of the vehicle while in motion ... Read More »
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. Read More »
This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. Read More »
This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments. Read More »
This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments. Read More »
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set. Read More »
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions. Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This Preliminary information communicates the possibility of dtc p06DD due to low or no oil pressure immediately following engine oil and filter change due to oil filter and main oil gallery being drained or empty. Read More »
This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. Read More »
This Preliminary information communicates diagnostics to the dealer involving a vehicle shudder concern caused by the camshaft actuator system that can be mistaken for a transmission issue. Read More »
This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor. Read More »
This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon (SES) lamp illuminated and/or Service Emission System ... Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards check to the engine lamp being illuminated on the drivers information center ... Read More »
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation Read More »
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation Read More »
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation Read More »
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. Read More »
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Read More »
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This Preliminary Information communication advises the technician that the 6.6L Engine (RPO L8T) has been placed on Engine Exchange program and crankshaft has been placed on part ordering restriction. Read More »
This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition. Read More »
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure. Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister. Read More »
This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister. Read More »
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged ... Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder. Read More »
This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions. Read More »
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part. Read More »
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part. Read More »
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th ... Read More »
This engineering information (EI) closure ends the need for further information from the field in regards to Service Engine Soon (SES) Lamp illuminated and/or a??Service Emissions Systema?? message on the Driver Information Center (DIC). Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe. Read More »
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel ... Read More »
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon (SES) Lamp illuminated and/or a??Service Emissions Systema?? ... Read More »
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This engineering information (EI) closure ends the need for further information from the field in regards Service Emission System and/or DEF Level Low message on driver information center (DIC). Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3. Read More »
This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards Service Emission System and/or DEF Level Low message on driver information center ... Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Oil Leaking from Front of Engine. Read More »
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder. Read More »
This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp being illuminated with DTCs P2002, P2463, P2459, P144E, P0421, P0422, P0106 P20EE, P129F, P16F3, P20FF, P226D, P249D, P249E, ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This Preliminary information communicates the possibility of dtc p06DD due to low or no oil pressure immediately following engine oil and filter change due to oil filter and main oil gallery being drained or empty. Read More »
This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector. Read More »
This Preliminary information communicates to dealership technicians to perform a sweep of the coolant flow control valve and test the circuits before replacing the Engine Coolant Flow Control Valve, and to assist engineering in root ... Read More »
This Preliminary information communicates to technicians to replace the ECM and affected sensor if diagnostics leads to replacement of the ECM. Read More »
This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp Illuminated, Harsh or Delayed Transmission Shifts Including Slip, Surge, Shudder, Noise, Whine, Growl, Shake and/or Vibration, ... Read More »
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. Read More »
This Preliminary information communicates to the dealer an issue where a vehicle may be exhibiting an engine noise condiion. The dealer is instructed on how to isolate the noise to a specific area of the engine for further diagnosis. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6. Read More »
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours. Read More »
N192259800 - Customer Satisfaction Program - Certain 2020 vehicles vehicles, equipped with the 6.6L diesel engine (RPO L5P), may have a condition in which the adhesive attaching the heat shield to the air inlet panel may lose adhesion. Read More »
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part. Read More »
N192266751 - Service Update (9 VINs moved from N192266750 due to different procedure). On certain vehicles that are equipped with a 6.6L diesel engine, may have one or more of the following conditions exist: 1. Read More »
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions. Read More »
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This Preliminary Information communication advises the technician that the 6.6L Engine (RPO L8T) has been placed on Engine Exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance. Read More »
This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3. Read More »
Emission Recall - General Motors has decided to conduct a Voluntary Emissions Recall to improve the operation of the regeneration cycle on certain 2020 Chevrolet Silverado and GMC Sierra vehicles with a 6.6L diesel engine. Read More »
Service Update. On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Read More »
Service Update - In some vehicles, equipped with diesel engines, the Diesel Exhaust Fluid (DEF) system may not immediately reactivate, as it should, after the vehicle?s control system finds that a DEF heater fault is no longer present. Read More »
Service Update - Certain vehicles may have a condition where the thermal cover may accelerate corrosion of the low pressure diesel hydrocarbon injector. Dealers are to remove the low pressure diesel hydrocarbon injector thermal cover. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6. Read More »
This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6. Read More »
This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder. Read More »
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon (SES) Lamp illuminated and/or a??Service Emissions ... Read More »
Service Update - In some vehicles, equipped with diesel engines, the Diesel Exhaust Fluid (DEF) system may not immediately reactivate, as it should, after the vehicle?s control system finds that a DEF heater fault is no longer present. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon (SES) lamp illuminated and/or Service Emission System ... Read More »
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary information provides information to the technician on relocating the DEF tank to install a service body. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 156. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector. Read More »
This Preliminary information provides information to the technician on relocating the DEF tank to install a service body. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 156. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part. Read More »
This Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel ... Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This technical bulletin provides a procedure to test and replace the high pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part. Read More »
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe. Read More »
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel ... Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards Service Emission System and/or DEF Level Low message on driver information center ... Read More »
This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector. Read More »
Service Update. On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Read More »
On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Read More »
Service Update - In some vehicles, equipped with diesel engines, the Diesel Exhaust Fluid (DEF) system may not immediately reactivate, as it should, after the vehicle?s control system finds that a DEF heater fault is no longer present. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area. Read More »
This Preliminary information provides information to the technician on relocating the DEF tank to install a service body. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 156. Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development. Read More »
This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair. Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This Preliminary information communicates a diagnostic tip for the 110 /120 volt power outlets being inoperative and dealerships should try a battery disconnect to see if the concern goes away. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by ... Read More »
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing a??Da?? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or ... Read More »
This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This informational bulletin advises the tech to inspect the transfer case motor electrical connectors for possible damage or corrosion that might be caused by a damage grommet inside the electrical connector. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This Preliminary information communicates that the t-case input seal, and/or the o-ring most likely is the source of the leak between the transmission and the t-case. Read More »
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This technical bulletin provides repair information to correct a customer concern of Service 4a??Wheel Drive Message Illuminated in DIC with DTC C15AC Set. Read More »
This technical bulletin provides repair information to correct a customer concern of Service 4a??Wheel Drive Message Illuminated in DIC with DTC C119E Set During Antilock Brake System Event. Read More »
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear. Read More »
This informational bulletin advises the tech to inspect the transfer case motor electrical connectors for possible damage or corrosion that might be caused by a damage grommet inside the electrical connector. Read More »
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto ... Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair. Read More »
This information advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF causing the customers concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th ... Read More »
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. Read More »
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. Read More »
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing a??Da?? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or ... Read More »
This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv. Read More »
This technical bulletin provides repair information to correct a customer concern of Service 4a??Wheel Drive Message Illuminated in DIC with DTC C119E Set During Antilock Brake System Event. Read More »
This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv. Read More »
This technical bulletin provides repair information to correct a customer concern of Service 4a??Wheel Drive Message Illuminated in DIC with DTC C15AC Set. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon (SES) Lamp illuminated and/or a??Service Emissions ... Read More »
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing a??Da?? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or ... Read More »
This technical bulletin provides a procedure to clear the codes and test the Tcase if found that the customer has tried to shift the t-case from 4lo to Hi gears while driving. Read More »
This Preliminary information communicates diagnostics to the dealer involving a vehicle shudder concern caused by the camshaft actuator system that can be mistaken for a transmission issue. Read More »
This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp being illuminated with DTCs P2002, P2463, P2459, P144E, P0421, P0422, P0106 P20EE, P129F, P16F3, P20FF, P226D, P249D, P249E, ... Read More »
This technical bulletin provides repair information to correct a customer concern of Service 4WD Message illuminated on Driver Information Center (DIC), DTCs C118D, C119B and/or C119C set. Read More »
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set. Read More »
This Preliminary information communicates to the dealer a condition with the throttle body that may illuminate the service engine soon light, cause the engine to run rough and/or display reduced engine power message. Read More »
This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor. Read More »
This engineering information (EI) is requesting information from technicians and to contact the engineers listed in regards to Transmission Performance Issues without a Current or History DTC and Unable to Duplicate the Customer Concern ... Read More »
This engineering information (EI) is requesting information from technicians to provided the engineers listed in regards to Early, Late, Harsh and/or Slip Type Transmission Performance. Read More »
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Read More »
Service Update. Certain vehicles may have a condition where the transmission enters a neutral state when the internal range sensor (IRS) fault is active. Dealers are to reprogram the transmission control module. Read More »
This Preliminary information communicates diagnostic tips on finding root cause of a hoot noise. If the technician confirms the hoot noise is only present while the torque converter clutch is applying the technician should advise the ... Read More »
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed. Read More »
This Preliminary information communicates to the dealer technician that the 10L60, 10L80 and the 10L90 transmissions have been place on a part restriction. Read More »
This Preliminary information communicates to the dealer technician that the 10L1000 transmission have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly. Read More »
Service Update - certain vehicles may have a transmission control module that may not have been correctly programmed. Dealers are to reprogram the transmission control module. Read More »
This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp Illuminated, Harsh or Delayed Transmission Shifts Including Slip, Surge, Shudder, Noise, Whine, Growl, Shake and/or Vibration, ... Read More »
This Preliminary information communicates to the dealer technician that the 10L1000 transmission have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. Read More »
Service Update - certain vehicles may have a transmission control module that may not have been correctly programmed. Dealers are to reprogram the transmission control module. Read More »
Emission Recall - General Motors has decided to conduct a Voluntary Emissions Recall to improve the operation of the regeneration cycle on certain 2020 Chevrolet Silverado and GMC Sierra vehicles with a 6.6L diesel engine. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear. Read More »
This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development. Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Service 4WD message being visible on the driver information center (DIC). Read More »
This technical bulletin provides the tech with a procedure to check the t-case for loose fasteners and to re-torque if the cause of the concern. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. Read More »
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3. Read More »
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. Read More »
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses. Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This informational bulletin advises the tech to inspect the transfer case motor electrical connectors for possible damage or corrosion that might be caused by a damage grommet inside the electrical connector. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel ... Read More »
This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride quality at highway speeds. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box ... Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This technical bulletin provides a procedure to replace the air bag and air bag harness to correct a condition of Airbag Malfunction Warning and Airbag Malfunction Indicator Illuminated with DTC B0001-1B due to corrosion. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when ... Read More »
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues. Read More »
This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of radio software issues. Read More »
This technical bulletin provides repair information to correct a customer concern of seeing the trailer running lights shut off due to excessive load on the running lamp circuit. Read More »
This technical bulletin provides repair information to correct a customer concern of Trailer Tire Pressure Only Reading Up To 100 PSI, New Parts To Increase To 147 PSI. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This technical bulletin provides repair information to correct a customer concern of Service 4a??Wheel Drive Message Illuminated in DIC with DTC C15AC Set. Read More »
This technical bulletin provides repair information to correct a customer concern of Service 4a??Wheel Drive Message Illuminated in DIC with DTC C119E Set During Antilock Brake System Event. Read More »
This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of radio software issues. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This technical bulletin provides a procedure to test and replace the high pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This informational bulletin advises the tech to inspect the transfer case motor electrical connectors for possible damage or corrosion that might be caused by a damage grommet inside the electrical connector. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. Read More »
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues. Read More »
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues. Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values. Read More »
This technical bulletin provides a procedure to install 2 way tape to correct a condition of Trailering Connector Loose Within Rear Bumper. Read More »
This technical bulletin provides repair information to correct a customer concern of seeing the trailer running lights shut off due to excessive load on the running lamp circuit. Read More »
Service Update - certain vehicles may have a transmission control module that may not have been correctly programmed. Dealers are to reprogram the transmission control module. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This informational bulletin advises the technician to check for faults that may be caused by the trailer other wise found by a possible faulty trailer connector. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon (SES) Lamp illuminated and/or a??Service Emissions ... Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
Emission Recall - General Motors has decided to conduct a Voluntary Emissions Recall to improve the operation of the regeneration cycle on certain 2020 Chevrolet Silverado and GMC Sierra vehicles with a 6.6L diesel engine. Read More »
This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs. Read More »
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. Read More »
This technical bulletin provides repair information to correct a customer concern of Service 4WD Message illuminated on Driver Information Center (DIC), DTCs C118D, C119B and/or C119C set. Read More »
This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector. Read More »
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set. Read More »
This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector. Read More »
This Preliminary information communicates to the dealer technicians a warm engine knock noise has no short or long term effects on the engine. Do not attempt repairs for this noise. Read More »
On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor. Read More »
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when ... Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon (SES) lamp illuminated and/or Service Emission System ... Read More »
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box ... Read More »
This engineering information (EI) is requesting information from technicians to provided the engineers listed in regards to No Trailer Lights, No Brake Lights and/or Trailer Tow Receptacle is Loose. Read More »
GSA Example: This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the service 4WD message illuminated on the drivers ... Read More »
GSA Example: This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the service 4WD message illuminated on the drivers ... Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This Preliminary information communicates an issue with the underhood electrical center bolts being loose which can cause any of the following symptoms: - No crank - No start - Starter grinds or reengages after engine running - ... Read More »
This Preliminary information communicates an issue with the Electronic Brake Control Module incorrectly mapping DTC U0126 as a U0131 and directs the dealership to follow the diagnostics for the U0126. Read More »
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This technical bulletin provides repair information to correct a customer concern of the pickup box power endgate may not open on initial press, or may not open at all. Read More »
This engineering information (EI) is requesting information from the field to perform the check list provided and contact the engineer in regards to Instrument Panel Cluster (IPC) Gages at Zero, Multiple Warning Lights On, No Chimes ... Read More »
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. Read More »
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. Read More »
This bulletin provides information regarding Part Restriction and Ordering Process Information for OnStar? Vehicle Communication Interface Modules (VCIM) (GMNA Only). Read More »
This technical provides a procedure to locate, disconnect and re-connect the TCM electrical connector if found the cause of the customers concerns. Read More »
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards check to the engine lamp being illuminated on the drivers information center ... Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards an intermittent no start. Read More »
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup ... Read More »
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup ... Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon (SES) lamp illuminated and/or Service Emission System ... Read More »
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection ... Read More »
N192266751 - Service Update (9 VINs moved from N192266750 due to different procedure). On certain vehicles that are equipped with a 6.6L diesel engine, may have one or more of the following conditions exist: 1. Read More »
This Preliminary information communicates a Radio software update resolution for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
Service Update. On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Read More »
This technical bulletin provides programming information for Radio Software Version U150 Update to correct software issues on infotainment systems IOS, IOT or IOU. Read More »
This technical bulletin provides programming information for Radio Software Version U150 Update to correct software issues on infotainment systems IOS, IOT or IOU. Read More »
This Technical bulletin provides a service procedure for dealers/technicians on installation of Radio Software Version U148 Over-the-Air Update. Read More »
This Technical bulletin provides service procedure information for dealers/technicians on Radio Software Version V135116 Over-the-Air Update. Read More »
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body. Read More »
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body. Read More »
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body. Read More »
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body. Read More »
This Preliminary information communicates and issue with the park assist off message or unwanted/false parking assist alerts and provide diagnostics tip for dealership to inspect the parking assist sensor/bezel mounting in the front and ... Read More »
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors. Read More »
This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box ... Read More »
This technical bulletin provides repair information to correct a customer concern of seeing the trailer running lights shut off due to excessive load on the running lamp circuit. Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box ... Read More »
This technical bulletin provides repair information to correct a customer concern of seeing the trailer running lights shut off due to excessive load on the running lamp circuit. Read More »
This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors. Read More »
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the rear sliding window leaking water. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the rear sliding window leaking water. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the rear sliding window leaking water. Read More »
This technical bulletin provides repair information to correct a customer concern of the foam strip between the I/P trim and base of the windshield detaching from the upper I/P trim panel. Read More »
This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab due to water leak at rear sliding window. Read More »
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. Read More »
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the rear sliding window leaking water. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the rear sliding window leaking water. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the rear sliding window leaking water. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary information communicates an issues will low or poor heater performance on the drivers side. Dealers are to inspect the HVAC temperature door linkage and if ok replace the heater core. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This technical bulletin provides a procedure to replace the air bag and air bag harness to correct a condition of Airbag Malfunction Warning and Airbag Malfunction Indicator Illuminated with DTC B0001-1B due to corrosion. Read More »
This Preliminary information communicates to dealership how to test properly trailer light option on the truck and also provide additional information on trailer issues. Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This technical bulletin provides repair information to correct a customer concern of vertical misalignment between cab and pickup box on driver side of vehicle. Read More »
This technical bulletin provides repair information to correct a customer concern of the foam strip between the I/P trim and base of the windshield detaching from the upper I/P trim panel. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab due to water leak at rear sliding window. Read More »
This Preliminary information provides information to the technician on relocating the DEF tank to install a service body. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 156. Read More »
This technical bulletin provides repair information to correct a customer concern of the foam strip between the I/P trim and base of the windshield detaching from the upper I/P trim panel. Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. Read More »
This technical bulletin provides repair information to correct a customer concern of vertical misalignment between cab and pickup box on driver side of vehicle. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs. Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the rear sliding window leaking water. Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This engineering information (EI) is requesting information from technicians to perform the inspection and verify that the rear axle dampener (TVA) is loose after a loud banging noise is heard from the rear of the vehicle while in motion ... Read More »
This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab due to water leak at rear sliding window. Read More »
This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab due to water leak at rear sliding window. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This technical bulletin provides repair information to correct a customer concern of vertical misalignment between cab and pickup box on driver side of vehicle. Read More »
This technical bulletin provides repair information to correct a customer concern of Hard Tri-Fold tonneau water leaks at the front corners of the pickup box. Read More »
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
N192259800 - Customer Satisfaction Program - Certain 2020 vehicles vehicles, equipped with the 6.6L diesel engine (RPO L5P), may have a condition in which the adhesive attaching the heat shield to the air inlet panel may lose adhesion. Read More »
This informational bulletin provides information for dealers/technicians on Rear Camera Gridlines Incorrect, Misaligned, Offset, Incorrect Camera View after Replacing the Tailgate Handle or Entire Tailgate. Read More »
Service Update (Revised Population). The purpose of this service update is to provide the customer with a goodwill gift to offset customer inconvenience, restore confidence in GM, and maintain loyalty to GM. Read More »
Service Update. The purpose of this service update is to provide the customer with a goodwill gift to offset customer inconvenience, restore confidence in GM, and maintain loyalty to GM. Read More »
Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. Read More »
Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. Read More »
This technical bulletin provides repair information to correct a customer concern of the pickup box power endgate may not open on initial press, or may not open at all. Read More »
This technical bulletin provides repair information to correct a customer concern of the pickup box power endgate may not open on initial press, or may not open at all. Read More »
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Read More »
This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride quality at highway speeds. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (US Medium Duty Dealers Only). Read More »
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride quality at highway speeds. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This technical bulletin provides repair information to correct a customer concern of Trailer Tire Pressure Only Reading Up To 100 PSI, New Parts To Increase To 147 PSI. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Read More »
This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts). Read More »
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment. Read More »
This informational bulletin provides information to clarify installation requirements when installing Accessory wheels on 2020 Chevrolet Silverado HD and 2020 GMC Sierra HD. Read More »
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when ... Read More »
This Preliminary information communicates to dealership how to test properly trailer light option on the truck and also provide additional information on trailer issues. Read More »
This engineering information (EI) is requesting information from technicians to provided the engineers listed in regards to No Trailer Lights, No Brake Lights and/or Trailer Tow Receptacle is Loose. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert". Read More »
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert". Read More »
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert". Read More »
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and have created a repair. Read More »
This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and have created a repair. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and working on a solution for the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body. Read More »
This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts). Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
Customer Service Program - Certain vehicles may not have the backup alarm which should have been included the dealer kit. Dealers are to provide the missing backup alarm to the customer. Read More »
This informational bulletin provides information for dealers/technicians on Rear Camera Gridlines Incorrect, Misaligned, Offset, Incorrect Camera View after Replacing the Tailgate Handle or Entire Tailgate. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display. Read More »
This Preliminary information communicates an engineering investigation for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. Read More »
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. Read More »
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area. Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair. Read More »
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, ... Read More »
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by ... Read More »
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset. Read More »
This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair. Read More »
This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors. Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This technical bulletin provides repair information to correct a customer concern of the foam strip between the I/P trim and base of the windshield detaching from the upper I/P trim panel. Read More »
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues. Read More »
This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of radio software issues. Read More »
This technical bulletin provides repair information to correct a customer concern of seeing the trailer running lights shut off due to excessive load on the running lamp circuit. Read More »
This technical bulletin provides repair information to correct a customer concern of Trailer Tire Pressure Only Reading Up To 100 PSI, New Parts To Increase To 147 PSI. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This technical bulletin provides repair information to correct a customer concern of Service 4a??Wheel Drive Message Illuminated in DIC with DTC C119E Set During Antilock Brake System Event. Read More »
This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of radio software issues. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab due to water leak at rear sliding window. Read More »
This technical bulletin provides repair information to correct a customer concern of the Tri-Fold Tonneau paint finish fading or discolored. Read More »
This informational bulletin provides information for dealers/technicians on Information on GM Accessories - Instructions on Claim Submission on Dealer-Replaced Tonneau Covers During Warranty Period. Read More »
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. Read More »
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues. Read More »
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values. Read More »
Service Update - certain vehicles may have a transmission control module that may not have been correctly programmed. Dealers are to reprogram the transmission control module. Read More »
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This technical bulletin provides repair information to correct a customer concern of Black Radio Display Screen and No Communication with the Video Processing Module (VPM). Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires. Read More »
This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values. Read More »
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues. Read More »
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM. Read More »
This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp Illuminated, Harsh or Delayed Transmission Shifts Including Slip, Surge, Shudder, Noise, Whine, Growl, Shake and/or Vibration, ... Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This Preliminary information communicates to the dealer an issue where a vehicle may be exhibiting an engine noise condiion. The dealer is instructed on how to isolate the noise to a specific area of the engine for further diagnosis. Read More »
This Preliminary information communicates multiple vehicle issues caused by an aftermarket device and it gives dealership information where to inspect for this device. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon (SES) lamp illuminated and/or Service Emission System ... Read More »
Customer Satisfaction Program. On some vehicles equipped with a 6.6L gasoline engine (RPO L8T), the information in the vehicles? owner manual regarding oil capacity during maintenance is inaccurate. Read More »
Customer Satisfaction Program. On some vehicles equipped with a 6.6L gasoline engine (RPO L8T), the original equipment engine oil dipsticks were incorrectly calibrated and the information in the vehicles? owner manual regarding oil ... Read More »
This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards check to the engine lamp being illuminated on the drivers information center ... Read More »
This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6. Read More »
This technical bulletin provides programming information for Radio Software Version U150 Update to correct software issues on infotainment systems IOS, IOT or IOU. Read More »
This engineering information (EI) is requesting information from technicians to provided the engineers listed in regards to No Trailer Lights, No Brake Lights and/or Trailer Tow Receptacle is Loose. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the rear sliding window leaking water. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards an intermittent no start. Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This Preliminary information communicates an XM service concern of no audio at startup until a channel change and directs to contact XM for direct support. Read More »
This Preliminary information communicates information on radio software anamolies and future radio software updates to correct the concern. Read More »
This technical bulletin provides repair information to correct a customer concern of Hard Tri-Fold tonneau water leaks at the front corners of the pickup box. Read More »
This technical bulletin provides a procedure to try multiple different adjustments based on the condition of Steering Dither/Shake or Quick Steering Wheel Oscillation at Speeds of 80-129?km/h (50-80?mph). Read More »
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This Preliminary information communicates to the dealer technician that the 10L1000 transmission have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly. Read More »
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. Read More »
This Technical bulletin provides a service procedure for dealers/technicians on installation of Radio Software Version U148 Over-the-Air Update. Read More »
This technical bulletin provides repair information to correct a customer concern of endgate will not auto open or auto close after accessory tonneau cover installation, and/or poor fit of tonneau cover to endgate. Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak. Read More »
This Preliminary Information communication advises the technician that the 6.6L Engine (RPO L8T) has been placed on Engine Exchange program and crankshaft has been placed on part ordering restriction. Read More »
Service Update - Certain vehicles may have a condition where the thermal cover may accelerate corrosion of the low pressure diesel hydrocarbon injector. Dealers are to remove the low pressure diesel hydrocarbon injector thermal cover. Read More »
This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. Read More »
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment. Read More »
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the ... Read More »
This bulletin provides information regarding Part Restriction and Ordering Process Information for OnStar? Vehicle Communication Interface Modules (VCIM) (GMNA Only). Read More »
This technical bulletin provides the tech with a procedure to check the t-case for loose fasteners and to re-torque if the cause of the concern. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). Read More »
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This New Model Features Bulletin provides General Information and other Topics to help the Service Personnel become familiar with features specific to the new Chevrolet Silverado and GMC Sierra 2500HD-3500HD pickup trucks. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This Informational bulletin provides important instructions for contacting the Fleet Action Center for repair authorization prior to replacement of certain parts. Read More »
This Preliminary information communicates a diagnostic tip for the 110 /120 volt power outlets being inoperative and dealerships should try a battery disconnect to see if the concern goes away. Read More »
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This technical bulletin provides repair information to correct a customer concern of seeing the trailer running lights shut off due to excessive load on the running lamp circuit. Read More »
This Preliminary information communicates multiple vehicle issues caused by an aftermarket device and it gives dealership information where to inspect for this device. Read More »
This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of radio software issues. Read More »
This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values. Read More »
This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values. Read More »
This technical bulletin provides programming information for Radio Software Version U150 Update to correct software issues on infotainment systems IOS, IOT or IOU. Read More »
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection ... Read More »
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display. Read More »
This technical bulletin provides programming information for Radio Software Version U150 Update to correct software issues on infotainment systems IOS, IOT or IOU. Read More »
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions. Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). Read More »
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only). Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. Read More »
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
GSA Example: This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the service 4WD message illuminated on the drivers ... Read More »
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Service 4WD message being visible on the driver information center (DIC). Read More »
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information. Read More »
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada. Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only). Read More »
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). Read More »
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs. Read More »
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards an intermittent no start. Read More »
This technical bulletin provides repair information to correct a customer concern of Hard Tri-Fold tonneau water leaks at the front corners of the pickup box. Read More »
Service Update (Revised Population). The purpose of this service update is to provide the customer with a goodwill gift to offset customer inconvenience, restore confidence in GM, and maintain loyalty to GM. Read More »
Service Update. The purpose of this service update is to provide the customer with a goodwill gift to offset customer inconvenience, restore confidence in GM, and maintain loyalty to GM. Read More »
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This Technical bulletin provides service procedure information for dealers/technicians on Radio Software Version V135116 Over-the-Air Update. Read More »
This technical bulletin provides repair information to correct a customer concern of the pickup box power endgate may not open on initial press, or may not open at all. Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak. Read More »
This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection ... Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »
