Technical Service Bulletins (TSBs) for the 2020 Z4 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. Read More »
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
RATTLE NOISE FROM STEERING COLUMN TRIM: A rattle noise is present from the area of the lower steering column trim (lower shroud). One or more of the lower steering column trim latching mechanisms is broken. Read More »
RATTLE NOISE FROM STEERING COLUMN TRIM: A rattle noise is present from the area of the lower steering column trim (lower shroud). One or more of the lower steering column trim latching mechanisms is broken. Read More »
WHIRRING NOISES FROM THE STEERING WHEEL . When driving over rough road surfaces/cobblestones, there is a whirring/squeaking noise coming from the steering wheel-mounted air bag assembly. Read More »
SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. Read More »
SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. Read More »
SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. Read More »
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Read More »
The yellow CCM, ID code 42, lights up when starting the vehicle. ID code 00042: Brake system. It is possible to continue driving. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
PREMATURE WEAR OF THE REAR AXLE BRAKE PADS WITH STANDARD BRAKES: The CBS data and Check Control (CC) message shows the rear axle brake pads are worn, and the vehicle has less than 15,500 miles. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
ALARM ACTIVATES WHEN OPENING THE TRUNK: When the trunk is opened using the trunk lid mounted switch the vehicle alarm will intermittently activate. Opening the trunk using the remote control button does not cause this issue to happen. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil ... Read More »
In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be experienced while lightly accelerating. Read More »
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). Read More »
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated, with one or more of the following faults stored: 138207- Active cooling damper control (AKKS), top: blockage at warm ... Read More »
PREMATURE WEAR OF THE REAR AXLE BRAKE PADS WITH STANDARD BRAKES: The CBS data and Check Control (CC) message shows the rear axle brake pads are worn, and the vehicle has less than 15,500 miles. Read More »
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. Read More »
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). Read More »
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). Read More »
DELIVERY STOP - REPLACE FUEL TANK: Over time, a fuel tank weld seam may start to separate at locations in which welding may have beeninsufficient. Read More »
DELIVERY STOP - REPLACE FUEL TANK: Over time, a fuel tank weld seam may start to separate at locations in which welding may have beeninsufficient. Read More »
SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model Year 2020 - 2021 BMW vehicles that were produced between August 13, 2019 and December 11, 2020. Read More »
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. Read More »
SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model Year 2020 - 2021 BMW vehicles that were produced between August 13, 2019 and December 11, 2020. Read More »
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called ""Wireless Charging Tray"". Read More »
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics. Read More »
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function. Read More »
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption. Read More »
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update. Read More »
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles. Read More »
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced between May 7, 2021 and May 21, 2021. Read More »
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a ... Read More »
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when ... Read More »
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock. The alarm system is not activated. Read More »
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Read More »
ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Read More »
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction. With the introduction of RSU, customers now can update the vehicle software by themselves. Read More »
ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket. Design change to reduce short circuits and blown fuses. Read More »
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. Read More »
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated. Read More »
ALARM ACTIVATES WHEN OPENING THE TRUNK: When the trunk is opened using the trunk lid mounted switch the vehicle alarm will intermittently activate. Opening the trunk using the remote control button does not cause this issue to happen. Read More »
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative. Read More »
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »
ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket. Design change to reduce short circuits and blown fuses. Read More »
REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. Read More »
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage. Read More »
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. Read More »
ROUTING OF DRIVER'S SEAT WIRING HARNESS: The seat wiring harness on the left front area of the driver's seat of the affected vehicles may have been routed incorrectly. Read More »
INSTRUMENT CLUSTER BASIC PROGRAMMING ABORT: While programming with the current ISTA version, there is a repeated programming abort for the instrument cluster (Kombi). Read More »
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster). Read More »
SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model Year 2020 - 2021 BMW vehicles that were produced between August 13, 2019 and December 11, 2020. Read More »
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. Read More »
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Read More »
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »
CHECK CONTROL MESSAGE "ROOF NOT LOCKED": A check control message is displayed stating "Roof not locked", although the roof is securely locked. Read More »
INSTRUMENT CLUSTER BASIC PROGRAMMING ABORT: While programming with the current ISTA version, there is a repeated programming abort for the instrument cluster (Kombi). Read More »
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3). Read More »
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to ... Read More »
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to ... Read More »
ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. Read More »
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Faulty exterior rearview mirror electronics have created a short on the LIN bus, damaging the mirror glass and causing functional errors in power window and exterior mirror ... Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. Read More »
INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS: Interference noises (creaking groaning clicking) may be present when folding the side view mirrors in or out. Excessive friction on the pivoting mechanism of the side view mirror hinge. Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: This Service Information Bulletin (Revision 2) replaces SI B51 13 18 dated February 2020. The exterior rearview mirror glass is discolored or cracked. Read More »
CHECK CONTROL MESSAGE "ROOF NOT LOCKED": A check control message is displayed stating "Roof not locked", although the roof is securely locked. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. Read More »
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in the center of the instrument panel. Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. Read More »
WHIRRING NOISES FROM THE STEERING WHEEL . When driving over rough road surfaces/cobblestones, there is a whirring/squeaking noise coming from the steering wheel-mounted air bag assembly. Read More »
WHEN LOCKING VEHICLE DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the ... Read More »
SERVICE ACTION: REPLACE THE HOOD OR DOOR SERVICE ACTION: REPLACE THE HOOD OR DOOR. Incorrectly manufactured front hoods or doors have been have been installed on the affected vehicles (VINs) noted below. Read More »
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle. Read More »
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when ... Read More »
WATER RUNS OUT OF DRIVER'S DOOR WHEN OPENING: If the vehicle is parked on an incline (front higher than the rear) water may not be able to flow out of the door. Upon opening the door water may flow out rapidly. Read More »
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock. The alarm system is not activated. Read More »
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »
WHEN LOCKING VEHICLE DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the ... Read More »
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
ROUTING OF DRIVER'S SEAT WIRING HARNESS: The seat wiring harness on the left front area of the driver's seat of the affected vehicles may have been routed incorrectly. Read More »
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated. Read More »
GROANING NOISE FROM TRIM APERTURE ON THE FRONT SEAT: When getting in or out of the vehicle a groaning noise can be heard from the opening (aperture) in the seat backrest. The noise may be heard from one or both of the front seats. Read More »
NOISE DURING FORWARD / BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment. Read More »
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated. Read More »
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations. Read More »
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should. Read More »
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
LANE DEPARTURE WARNING - STEERING INTERVENTION TOO STRONG: The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations. Read More »
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
RATTLE NOISE FROM STEERING COLUMN TRIM: A rattle noise is present from the area of the lower steering column trim (lower shroud). One or more of the lower steering column trim latching mechanisms is broken. Read More »
INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS: Interference noises (creaking groaning clicking) may be present when folding the side view mirrors in or out. Excessive friction on the pivoting mechanism of the side view mirror hinge. Read More »
ALARM ACTIVATES WHEN OPENING THE TRUNK: When the trunk is opened using the trunk lid mounted switch the vehicle alarm will intermittently activate. Opening the trunk using the remote control button does not cause this issue to happen. Read More »
REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. Read More »
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a ... Read More »
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations. Read More »
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function. Read More »
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Read More »
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. Read More »
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. Read More »
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. Read More »
WHIRRING NOISES FROM THE STEERING WHEEL . When driving over rough road surfaces/cobblestones, there is a whirring/squeaking noise coming from the steering wheel-mounted air bag assembly. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure. Read More »
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a ... Read More »
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when ... Read More »
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
DELIVERY STOP - REPLACE FUEL TANK: Over time, a fuel tank weld seam may start to separate at locations in which welding may have beeninsufficient. Read More »
ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Read More »
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle. Read More »
With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionalities or modifications in their features with a new Software Update. Read More »
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column. Read More »
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. Read More »
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed. Read More »
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced between May 7, 2021 and May 21, 2021. Read More »
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called ""Wireless Charging Tray"". Read More »
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023. Read More »
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. Read More »
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Read More »
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced between May 7, 2021 and May 21, 2021. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when ... Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. Read More »
ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Read More »
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative. Read More »
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
