Technical Service Bulletins (TSBs) for the 2013 Jetta Hybrid are official communications between Volkswagen & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Special Tool Shipment for Upcoming Voluntary Safety Recall 34F6 DQ-200 Direct-Shift Gearbox): This document informs of an upcoming special tool shipment for upcoming voluntary Safety Recall 34F6. Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Jetta Hybrid - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull): This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull ... Read More »
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire placement. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Jetta Hybrid - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Read More »
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. Read More »
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. Read More »
Service Training (The 7-speed Double-Clutch Transmission 0AM Design and Function): The 7-speed double-clutch transmission 0AM is based on the 02E DSG transmission. It offers the same comfort and shifting characteristics of the 02E DSG. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Jetta Hybrid - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations. Read More »
Technical Bulletin (Cylinder Misfire issues): During normal operation of the Jetta Hybrid, the electric drive motor will be activated as a generator to charge the High Voltage Battery. Read More »
Technical Bulletin (Programming Update): Updated programming of the ECM and Power Electronics software has been released to improve the monitoring strategies of various systems. Read More »
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190? F. When the F265 mapped thermostat opens, the gauge may drop by approximately 60? F before again rising to 190? F. Read More »
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Read More »
The drive motor position will need to be relearned after DTC codes have been cleared in AW 01 (Engine), 51 (Electric drive), or 8C (Hybrid battery energy management), if the battery has been disconnected, or if a recharge of the 12 volt ... Read More »
Tech Tips (Drive Motor Position Not Learned, Fault P0C4E): The drive motor position will need to be relearned after DTC codes have been cleared, battery has been disconnected or a recharge of the 12 volt battery has taken place. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions. Read More »
Tech Tips (Fuel tank will not fill, pump clicks): This concern can be the result of the N115 Fuel Tank Pressure Control Valve sticking when the fuel door is opened. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
Technical Bulletin (TDI Vehicles Equipped with Mis-fuel Inhibitor): Starting in MY 2013 all VW TDI vehicles come equipped with a mis-fuel inhibitor installed in the fuel tank filler neck to prevent accidental mis-fueling of the fuel ... Read More »
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. No repairs should be made. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE Read More »
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE Read More »
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. Read More »
Jetta Hybrid - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations. Read More »
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle. Read More »
When replacing the 7 speed DSG transmission, the K0 clutch actuator may come with a yellow and black plastic plug installed, as shown in figure 1. Read More »
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Read More »
Service Training (The 7-speed Double-Clutch Transmission 0AM Design and Function): The 7-speed double-clutch transmission 0AM is based on the 02E DSG transmission. It offers the same comfort and shifting characteristics of the 02E DSG. Read More »
Service Training (The 7-speed Double-Clutch Transmission 0AM Design and Function): The 7-speed double-clutch transmission 0AM is based on the 02E DSG transmission. It offers the same comfort and shifting characteristics of the 02E DSG. Read More »
Technical Bulletin (Hybrid Oil Drain Plug issues): Engine oil leak after an engine oil change has been performed Incorrect drain plug and drain plug seal installed during engine oil change This document contains the part numbers for ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
UPDATE TO HYBRID TRANSMISSION FLUID CAPACITY IN ELSA AND SERVICENET DUE TO MECHATRONICS NOW COMING FROM PARTS WITH A FULL FLUID CHARGE (REMOVE MECHATRONIC FILL SPECIFICATION). Read More »
UPDATE TO HYBRID TRANSMISSION FLUID CAPACITY IN ELSA AND SERVICENET DUE TO MECHATRONICS NOW COMING FROM PARTS WITH A FULL FLUID CHARGE (REMOVE MECHATRONIC FILL SPECIFICATION). Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Special Tool Shipment for Upcoming Voluntary Safety Recall 34F6 DQ-200 Direct-Shift Gearbox): This document informs of an upcoming special tool shipment for upcoming voluntary Safety Recall 34F6. Read More »
Tech Tips (Transmission Replacement Tip): When replacing the 7 speed DSG transmission, the K0 clutch actuator may come with a yellow and black plastic plug installed, as shown in in this document. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
Technical Bulletin (Hybrid Oil Drain Plug issues): Engine oil leak after an engine oil change has been performed Incorrect drain plug and drain plug seal installed during engine oil change This document contains the part numbers for ... Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Stationary Vehicle Displayed While in Motion (Premium 8 Radio)): This document informs of customers may report that while the vehicle is in motion, the display on the Premium 8 radio displays the ?Stationary ... Read More »
The DLC is intended for use with diagnostic scan tools and by emissions testing stations. However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
Technical Bulletin (Update Programming for Sporadic Misfire Faults): During normal operation of the Jetta Hybrid, the electric drive motor will be activated as a generator to charge the High Voltage Battery. Read More »
Technical Bulletin (Update Programming for Sporadic Misfire Faults): During normal operation of the Jetta Hybrid, the electric drive motor will be activated as a generator to charge the High Voltage Battery. Read More »
Technical Bulletin (High Voltage Repairs on Hybrid Vehicles): High Voltage topics are very diverse and latest information is changing regularly. Therefore, they need to be addressed on a case-by-case basis. Read More »
Technical Bulletin (High Voltage Repairs on Hybrid Vehicles): High Voltage topics are very diverse and latest information is changing regularly. Therefore, they need to be addressed on a case-by-case basis. Read More »
When replacing the 7 speed DSG transmission, the K0 clutch actuator may come with a yellow and black plastic plug installed, as shown in figure 1. Read More »
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 61B7 ? Quality Package): This document informs that Revisions to Update 61B7 will not be released today as previously announced therefore. Read More »
The drive motor position will need to be relearned after DTC codes have been cleared in AW 01 (Engine), 51 (Electric drive), or 8C (Hybrid battery energy management), if the battery has been disconnected, or if a recharge of the 12 volt ... Read More »
Tech Tips (Drive Motor Position Not Learned, Fault P0C4E): The drive motor position will need to be relearned after DTC codes have been cleared, battery has been disconnected or a recharge of the 12 volt battery has taken place. Read More »
Service Information (VW Minimum Required Jetta Hybrid Auto Shipment AT343): This document informs of upcomming AT-343 Special Tool Packages for the matience of the Jetta Hybrids: ? Hybrid System Tools ? 1. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Technical Bulletin (High-voltage repairs on Hybrid and Electric vehicles): This document informs if a repair involving high-voltage components or battery needs to be performed on a Hybrid or Electric vehicle, a VTA ticket must be opened ... Read More »
Technical Bulletin (Update Programming for Sporadic Misfire Faults): During normal operation of the Jetta Hybrid, the electric drive motor will be activated as a generator to charge the High Voltage Battery. Read More »
Tech Tips (Drive Motor Position Not Learned, Fault P0C4E): The drive motor position will need to be relearned after DTC codes have been cleared, battery has been disconnected or a recharge of the 12 volt battery has taken place. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Read More »
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. Read More »
On affected vehicles, the mechatronic unit service replacement may have been configured with a European software calibration. If present, the European software may not detect certain faults read or stored by a diagnostic system. Read More »
On affected vehicles, the mechatronic unit service replacement may have been configured with a European software calibration. If present, the European software may not detect certain faults read or stored by a diagnostic system. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Technical Bulletin (Stationary Vehicle Displayed While in Motion issues (Premium 8 Radio)): This document informs customers may report that while the vehicle is in motion, the display on the Premium 8 radio displays the ?Stationary ... Read More »
VOLKSWAGEN: THE SOFTWARE HAS BEEN DESIGNED AND REPROGRAMMED FOR POWER ELECTRONICS MODULE, ECM, AND/OR BATTERY MANAGEMENT DUE TO SPORADIC MISFIRE. MODEL 2013-2014 JETTA HYBRID. Read More »
Technical Bulletin (Update Programming, Fuel Door Will Not Open): This software update is designed to re-program the ECM, Power Electronics Module, and/or Battery Management Control Module with new software. Read More »
Technical Bulletin (Programming Update): Updated programming of the ECM and Power Electronics software has been released to improve the monitoring strategies of various systems. Read More »
UPDATE Technical Bulletin (UPDATE ? 61B7 ? Quality Package): This update has been proactively released to install the latest available quality countermeasures from production. Read More »
Tech Tips (Electric Driving Requirements): This document informs the requirements necessary for the vehicle to operate in electric driving mode. Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Jetta Hybrid - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number Read More »
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table. Read More »
If fault B109EF0 ?A/C compressor first run not performed? is found in AW 08 A/C/heating Electronics, resolve fault by completing test plan ?A/C compressor first run?. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (Fuel tank will not fill, pump clicks): This concern can be the result of the N115 Fuel Tank Pressure Control Valve sticking when the fuel door is opened. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire placement. Read More »
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
VOLKSWAGEN: SOME VEHICLES THE HIGH VOLTAGE CABLES FOR ELECTRIC DRIVE POWER AND CONTROL ELECTRONICS JX1, ARE BEING REPLACED OR INSTALLED AND THE PROPER TORQUE SPECIFICATIONS OF 20 NM MUST BE USED OR TOO MUCH TORQUE WILL CAUSE THE MOUNTING ... Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
In order to promptly receive your credit and to improve the level of parts that reach your customers: Please return your inventory of the above-listed material numbers to your facing PDC, no later than 12/10/13. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
Volkswagen is pleased to announce a new edition of the Volkswagen Warranty Policies and Procedures Manual. This edition of the manual applies exclusively to the United States market. Read More »
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. Read More »
Technical Bulletin (Vehicle Delivery to the Dealer - By-Pack Inspection Process): This document informs of Items missing from the By-Pack, at Vehicle Delivery to the Dealer. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 61B7 ? Quality Package): This document informs that Revisions to Update 61B7 will not be released today as previously announced therefore. Read More »
When opening a VW Technician Helpline VTA case for missing buypack components during the market introduction period, be sure to include a readable picture of the inventory label on the buypack (shown in picture below), as well as a ... Read More »
Jetta Hybrid - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running. Read More »
Service Training (The 7-speed Double-Clutch Transmission 0AM Design and Function): The 7-speed double-clutch transmission 0AM is based on the 02E DSG transmission. It offers the same comfort and shifting characteristics of the 02E DSG. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Stationary Vehicle Displayed While in Motion (Premium 8 Radio)): This document informs of customers may report that while the vehicle is in motion, the display on the Premium 8 radio displays the ?Stationary ... Read More »
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received satellites in the area of the concern. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary. Follow the instructions below to pair the phone: Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Additional Special Tool Shipment Safety Recall 34F6 DQ-200 Direct-Shift Gearbox): A notification of an additional shipment of tools Read More »
Technical Bulletin (High Voltage Repairs on Hybrid Vehicles): High Voltage topics are very diverse and latest information is changing regularly. Therefore, they need to be addressed on a case-by-case basis. Read More »
Service Information (Jetta Hybrid - market Introduction temporary warranty process and parts return program): During the market introduction of the new 2013 Jetta hybrid, Volkswagen will collect all warranty repair information to ensure ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 61B7 ? Quality Package): This document informs that Revisions to Update 61B7 will not be released today as previously announced therefore. Read More »
UPDATE 61B7 ? Quality Package ? U.S. Dealers: Revisions to CRIT 03 Work & Claiming Procedure and Vehicles Added ? Canadian Dealers: Update 61B7 Released for Canadian Market, CRIT 03 Only Read More »
Jetta Hybrid - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running. Read More »
Technical Bulletin (TDI Vehicles Equipped with Mis-fuel Inhibitor): Starting in MY 2013 all VW TDI vehicles come equipped with a mis-fuel inhibitor installed in the fuel tank filler neck to prevent accidental mis-fueling of the fuel ... Read More »
Service Information (VW Minimum Required Jetta Hybrid Auto Shipment AT343): This document informs of upcomming AT-343 Special Tool Packages for the matience of the Jetta Hybrids: ? Hybrid System Tools ? 1. Read More »
On affected vehicles, the mechatronic unit service replacement may have been configured with a European software calibration. If present, the European software may not detect certain faults read or stored by a diagnostic system. Read More »
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (A/C Inoperative, Fault B109EF0 "A/C compressor first run not performed"): This document informs if fault B109EF0 "A/C compressor first run not performed" is found in AW 08 A/C/heating Electronics, resolve fault by completing ... Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
