Technical Service Bulletins (TSBs) for the 2021 5500 are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Noise in Front Over Bumps This bulletin involves checking the front shock absorbers Julian date (build date) and replacing if required. The customer may describe the following:Clunk in front suspension when driving over pot holes. Read More »
Noise in Front Over Bumps This bulletin involves checking the front shock absorbers Julian date (build date) and replacing if required. The customer may describe the following:Clunk in front suspension when driving over pot holes. Read More »
HUB AND BEARING, Brake, Front For issues with front wheel Hub/Bearing growling or humming noise, appearing to leak grease, or with excessive play, please contact FCA Redacted Content before replacing. Read More »
TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. Read More »
Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only. If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. Read More »
GASKET, Timing Case Cover, Rear Gear Housing For 2021 Model Year only. If you are replacing the timing gear housing gasket due to an oil leak, please be sure to also replace all outer timing gear housing bolts (PN# 04638665 and 04882109). Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only. If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. Read More »
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair Read More »
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update to LR34.31 to LR35.41 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
Noise in Front Over Bumps This bulletin involves checking the front shock absorbers Julian date (build date) and replacing if required. The customer may describe the following:Clunk in front suspension when driving over pot holes. Read More »
TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Read More »
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Over The Air Update to LR34.31 to LR35.41 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
