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Ram TSB #9004375
2021 Ram 5500
TSB Document:
Affected Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Summary
- RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.
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