Technical Service Bulletins (TSBs) for the 2020 4500 are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Air Trapped in Steering Damper Warranty Extension XF1 A shimmy in the steering wheel after hitting an irregularity on the road surface (symptom is more prevalent in cold temperatures) This bulletin involves replacing the steering damper. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Read More »
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times. Read More »
SWITCH, Ignition, Push Button (Keyless Ignition Node) Prior to replacing parts for a B1A7D-2A Diagnostic trouble code on heavy duty trucks.Please call FCA Redacted Content , please email a scan and config report to FCA Redacted Content. Read More »
Gasket, Timing Gear Housing For 2019, and 2020 Model Year Only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Read More »
Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Read More »
Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Read More »
Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Read More »
Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Read More »
Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences between the CP4 style high-pressure fuel injection pump, and the new CP3. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
(Revision A) (CEL) Check Engine Light Is On, Vehicle Speed May Be Limited (2nd Gear Limp Mode), Shifting May Be Erratic, Cluster Message To Service Transmission Read More »
Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the ... Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. Read More »
FILTER, Air Filter (Cummins Engine) For all 2019 MY and newer 6.7L Cummins equipped vehicles, please use filter pn# 53034051A$ For all 2018 MY and older 6.7L Cummins equipped vehicles, and 2019 MY and newer non 6. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion. Read More »
GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Read More »
Gasket, Timing Gear Housing For 2019, and 2020 Model Year Only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Malfunction Indicator Lamp (MIL) illumination. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences between the CP4 style high-pressure fuel injection pump, and the new CP3. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Malfunction Indicator Lamp (MIL) illumination. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. Read More »
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
(Revision A) (CEL) Check Engine Light Is On, Vehicle Speed May Be Limited (2nd Gear Limp Mode), Shifting May Be Erratic, Cluster Message To Service Transmission Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / PowertrainControl Module (PCM) with the latest available software. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set. Read More »
When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set. Read More »
When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set. Read More »
When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set. Read More »
When The PTO Is Engaged, Engine RPM Will Not Exceed 1100 RPM And The Engine Surges. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set ... Read More »
CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set ... Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting. Read More »
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. Read More »
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls. Read More »
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
SWITCH, Ignition, Push Button (Keyless Ignition Node) Prior to replacing parts for a B1A7D-2A Diagnostic trouble code on heavy duty trucks.Please call FCA Redacted Content , please email a scan and config report to FCA Redacted Content. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
Squeak, Rattle, Or Metallic Tapping Sound From Under The Instrument Panel This bulletin involves Inspecting and replacing the AMP bracket fastener. Read More »
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times. Read More »
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times. Read More »
LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Read More »
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times. Read More »
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times. Read More »
Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. Read More »
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls. Read More »
Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. Read More »
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. Read More »
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. Read More »
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. Read More »
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Read More »
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020. Read More »
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020. Read More »
TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set ... Read More »
CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set ... Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020. Read More »
Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. Read More »
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Read More »
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the ... Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times. Read More »
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Read More »
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion. Read More »
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion. Read More »
LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Read More »
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam ... Read More »
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times. Read More »
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls. Read More »
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls. Read More »
Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion. Read More »
