TSB List for the 2016 Mini John Cooper Works

Technical Service Bulletins (TSBs) for the 2016 John Cooper Works are official communications between Mini & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • SUSPENSION
  • SUSPENSION:REAR:SHOCK ABSORBER
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
  • POWER TRAIN
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:SOFTWARE
  • VISIBILITY
  • VISIBILITY:SUN/MOON ROOF ASSEMBLY
  • VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
  • AIR BAGS
  • STRUCTURE
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:TAILGATE
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
  • STRUCTURE:BODY:TRUNK LID
  • ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
  • BACK OVER PREVENTION
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • STEERING

    • TSB #M320116

      Date Announced:
      DEC 01, 2017
      NHTSA ID:
      #10136747

      EPS INTERMITTENT ASSIST FAILURE, FC 4823FA: The steering assistance fails after several, consecutive parking maneuvers or sustained hold at the end stop. Read More »

    • TSB #M610115

      Date Announced:
      FEB 01, 2015
      NHTSA ID:
      #10147114

      Noise from Steering Column Switch Center when Turning. The customer states that there is a grating or scraping noise when the steering wheel is turned. The noise comes from the area of the Steering Column Switch Center (SZL). Read More »

    SUSPENSION

    • TSB #M310115

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159155

      GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. Read More »

    • TSB #M310115

      Date Announced:
      OCT 01, 2015
      NHTSA ID:
      #10147796

      Front Axle Noise when Turning at Low Ambient Temperatures. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. The noise is most noticeable at low temperatures (approx. Read More »

    • TSB #M330115

      Date Announced:
      OCT 01, 2015
      NHTSA ID:
      #10147797

      Noises from the Rear Axle Shock Absorber. The customer complains about a hammering noise from the rear axle area, when driving on rough road surfaces with low ambient temperatures. This noise will disappear with warmer ambient temperature. Read More »

    SUSPENSION:REAR:SHOCK ABSORBER

    • TSB #M330115

      Date Announced:
      OCT 01, 2015
      NHTSA ID:
      #10147797

      Noises from the Rear Axle Shock Absorber. The customer complains about a hammering noise from the rear axle area, when driving on rough road surfaces with low ambient temperatures. This noise will disappear with warmer ambient temperature. Read More »

    ENGINE (PWS)

    • TSB #M220317

      Date Announced:
      DEC 01, 2019
      NHTSA ID:
      #10170593

      CREAKING NOISE FROM THE LOWER ENGINE AREA: During load reversal or taking off from a stop there is a creaking or droning noise heard from the lower engine area. Read More »

    • TSB #M120618

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10143573

      JCW ENGINE TUNING KIT - ENGINE LOSS OF POWER IN STOP-AND-GO DRIVING: The engine may lose power if the vehicle is decelerated, in gear, to a near stop and then accelerated again. Read More »

    • TSB #M120117

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10146614

      ? MIL IS ON WITH FAULT CF0486 STORED IN THE EGS MODULE . The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: ? CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following ... Read More »

    • TSB #M120415

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10147907

      "B38, B46, and B48 Engines: Engine Noise, Drivability Complaints, and Various DME Faults. The vehicle exhibits one the following complaints: z Noise from the lower engine area, described as a high-pitched whine z Loss of power when idling ... Read More »

    • TSB #M110715

      Date Announced:
      OCT 01, 2015
      NHTSA ID:
      #10147795

      "Excessive amount of water condensation may accumulate in the engine's crankcase. With prolonged vehicle storage, water condensation in engine's oil may cause oil pump malfunction. Read More »

    • TSB #M121115

      Date Announced:
      AUG 01, 2015
      NHTSA ID:
      #10151422

      In the seven affected vehicles, the DME control unit (Digital Motor Electronics) may have a manufacturing defect which could cause the engine not to start. Read More »

    • TSB #M110215

      Date Announced:
      FEB 01, 2015
      NHTSA ID:
      #10147109

      B38 and B48 Engines: Rough Running and Various Faults for Camshaft Sensor Signal and VANOS Control Stored in the DME. The engine runs rough and the malfunction warning is illuminated. Read More »

    • TSB #M121614

      Date Announced:
      FEB 01, 2015
      NHTSA ID:
      #10147110

      When Warm, Engine Fails to Start with Valvetronic Fault 135608 Stored. The engine cannot be started once it is already warm. The Valvetronic (VVT) is fixed at a minimum lift position. Read More »

    • TSB #M640214

      Date Announced:
      FEB 01, 2015
      NHTSA ID:
      #10147116

      Foul Odor when Switching On A/C. The customer states there is a foul smell when the A/C is first turned on. It lasts for five minutes. Defective coating on the evaporator, allowing bacteria to form. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #M130120

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176383

      TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »

    • TSB #M640116

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172512

      WATER INGRESS IN FOOTWELL AREA FROM A/C CONDENSATE DRAIN: This Service Information Bulletin (Revision 1) replaces SI M64 01 16 dated September 2016. Read More »

    • TSB #M170115

      Date Announced:
      JUL 01, 2018
      NHTSA ID:
      #10145369

      ENGINE CRANKS, NO START AND/OR ENGINE COOLANT TEMPERATURE FAULTS: NOTE: The engine may also exhibit the same starting behavior as in Situation1. Read More »

    • TSB #M610318

      Date Announced:
      JUL 01, 2018
      NHTSA ID:
      #10145372

      THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets. Read More »

    • TSB #M620218

      Date Announced:
      JUL 01, 2018
      NHTSA ID:
      #10145373

      VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g. oil change), the vehicle check is displayed as ODueO (yellow). Read More »

    • TSB #M120318

      Date Announced:
      MAR 01, 2018
      NHTSA ID:
      #10136002

      BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after engine is turned off. Read More »

    • TSB #M120718

      Date Announced:
      MAR 01, 2018
      NHTSA ID:
      #10136005

      ROUGH RUNNING WITH VARIOUS VANOS FAULTS: The check engine light is illuminated and the vehicle may run rough. Read More »

    • TSB #M120318

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10135059

      BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after engine is turned off. Read More »

    • TSB #M110117

      Date Announced:
      JAN 01, 2018
      NHTSA ID:
      #10142946

      FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES: The Service Engine Soon (MIL) light is on with the following fault stored in the DME. Read More »

    • TSB #M220317

      Date Announced:
      JAN 01, 2018
      NHTSA ID:
      #10142949

      CREAKING NOISE FROM THE LOWER ENGINE AREA: During load reversal or taking off from a stop there is a creaking or droning noise heard from the lower engine area Read More »

    • TSB #M120917

      Date Announced:
      DEC 01, 2017
      NHTSA ID:
      #10136746

      THE ENGINE STARTER INTERMITTENTLY DOES NOT CRANK OVER: The engine will not start, either consistently or intermittently. Read More »

    • TSB #SIM010415

      Date Announced:
      JUN 01, 2017
      NHTSA ID:
      #10215022

      MINI Engine oil: repair order invoicing procedure - For covered repairs, effective with repair/claim dates on or after August 1, 2017 Warranties will only reimburse in exact quantities - the 1/10 liter "billing part numbers" for the ... Read More »

    • TSB #M110117

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10146613

      "? FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES What's New: ? In the Warranty Information section: defect code, labor operations and additional information are updated . Read More »

    • TSB #M110715

      Date Announced:
      APR 01, 2016
      NHTSA ID:
      #10151288

      "This Service Information bulletin and attachment supersedes SI M11 07 15 dated October 2015.. Excessive amount of water condensation may accumulate in the engine's crankcase. Read More »

    • TSB #M120815

      Date Announced:
      APR 01, 2016
      NHTSA ID:
      #10151291

      "Reduced Engine Power with Exhaust Camshaft Sensor Faults Stored. The engine power is reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. Read More »

    • TSB #M510316

      Date Announced:
      APR 01, 2016
      NHTSA ID:
      #10151293

      Air Intake Makes Rattle Noise At Engine Idle. Engine has rattle noise from engine compartment. Check Hyperlink for video of rattle noise at engine idle. http://tinyurl. Read More »

    • TSB #M120216

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151226

      Engine will not Start (No Crank). The engine will not crank or the engine loses power while driving, followed by a no crank situation. There is no communication with the DME when diagnosing with ISTA (DME is yellow on control unit tree). Read More »

    • TSB #M640214

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10147910

      Foul Odor when Switching On A/C. The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing. Read More »

    • TSB #M640315

      Date Announced:
      OCT 01, 2015
      NHTSA ID:
      #10147801

      "Intermittent Failure of the Blower Motor. Intermittent failure of the blower motor at high vehicle speeds and/or strong headwinds. Read More »

    • TSB #M510215

      Date Announced:
      APR 01, 2015
      NHTSA ID:
      #10152336

      "Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »

    • TSB #M640214

      Date Announced:
      FEB 01, 2015
      NHTSA ID:
      #10147116

      Foul Odor when Switching On A/C. The customer states there is a foul smell when the A/C is first turned on. It lasts for five minutes. Defective coating on the evaporator, allowing bacteria to form. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #M120815

      Date Announced:
      APR 01, 2016
      NHTSA ID:
      #10151291

      "Reduced Engine Power with Exhaust Camshaft Sensor Faults Stored. The engine power is reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #M130118

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138414

      DME FAULT CODE 1B8004 ENVIRONMENTAL AIR CATALYST (EAC) SENSOR: During a service or vehicle test, the DME has the following fault code stored but the Malfunction Indicator Lamp (MIL) light is not ... Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #M130120

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176383

      TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »

    FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

    • TSB #M620217

      Date Announced:
      FEB 01, 2018
      NHTSA ID:
      #10134998

      FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the tank. Read More »

    POWER TRAIN

    • TSB #M130120

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176383

      TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »

    • TSB #M120618

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10143573

      JCW ENGINE TUNING KIT - ENGINE LOSS OF POWER IN STOP-AND-GO DRIVING: The engine may lose power if the vehicle is decelerated, in gear, to a near stop and then accelerated again. Read More »

    • TSB #M120117

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10146614

      ? MIL IS ON WITH FAULT CF0486 STORED IN THE EGS MODULE . The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: ? CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following ... Read More »

    • TSB #M310316M0604

      Date Announced:
      APR 01, 2016
      NHTSA ID:
      #10216708

      Mini parts logistics TEC 26 turbo charger return Read More »

    • TSB #M121214

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151227

      "This Service Information bulletin supersedes SI M12 12 14 dated September 2014. SUBJECT VANOS Faults Stored in DME (Bosch). Read More »

    • TSB #Guide

      Date Announced:
      FEB 29, 2016
      NHTSA ID:
      #10216709

      MINI crankshaft guide bearing service action (update 2) Read More »

    • TSB #M210115

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10147908

      "B38, B46, and B48 Engines: Clutch Operation, Engine Noise, and Drivability Complaints. The vehicle exhibits one the following complaints: z The customer notices an increased level of ""free play"" in the clutch pedal when changing gears. Read More »

    ELECTRICAL SYSTEM

    • TSB #M610607

      Date Announced:
      OCT 25, 2023
      NHTSA ID:
      #10244507

      MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Read More »

    • TSB #SIM840122

      Date Announced:
      JUL 01, 2022
      NHTSA ID:
      #10218426

      The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. Read More »

    • TSB #M610820

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186234

      ?REPLACING THE CELL MODULE OF HIGH VOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. Read More »

    • TSB #M610820

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186896

      ?REPLACING THE CELL MODULE OF HIGHVOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. Read More »

    • TSB #M610520

      Date Announced:
      SEP 01, 2020
      NHTSA ID:
      #10181238

      MINI TURBOCORD PORTABLE EV 120V/240V CHARGER: The MINI-approved accessory TurboCord will not charge the vehicle. Read More »

    • TSB #M840119

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159158

      SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION. The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port. Read More »

    • TSB #M840219

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159159

      PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »

    • TSB #M510817

      Date Announced:
      OCT 01, 2018
      NHTSA ID:
      #10149552

      TRUNK OPEN MESSAGE ON CLUSTER. Check Control Message (CCM) "Trunk Open" message is displayed. Trunk is closed and latched. Improper attachment of trunk lock connector. Read More »

    • TSB #M660218

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138420

      CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512. Read More »

    • TSB #M840418

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138421

      IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »

    • TSB #M630118

      Date Announced:
      MAR 01, 2018
      NHTSA ID:
      #10136308

      SERVICE ACTION: REPLACE THE LEFT FRONT LIGHT ELECTRONICS CONTROL MODULE: The FLE_L (Front Light Electronic _ Left) module - left side malfunctions. Read More »

    • TSB #M630318

      Date Announced:
      MAR 01, 2018
      NHTSA ID:
      #10136309

      SERVICE ACTION: REPLACE THE LIGHT ELECTRONICS CONTROL MODULES ON BOTH SIDES: The FLE (Front Light Electronic) module on both sides malfunctions. Read More »

    • TSB #M650617

      Date Announced:
      MAR 01, 2018
      NHTSA ID:
      #10136310

      NBT-EVO NEXT GENERATION NAVIGATION PROFESSIONAL: HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING. Read More »

    • TSB #M120917

      Date Announced:
      DEC 01, 2017
      NHTSA ID:
      #10136746

      THE ENGINE STARTER INTERMITTENTLY DOES NOT CRANK OVER: The engine will not start, either consistently or intermittently. Read More »

    • TSB #M510817

      Date Announced:
      DEC 01, 2017
      NHTSA ID:
      #10136750

      TRUNK OPEN MESSAGE ON CLUSTER: Check Control Message (CCM) OTrunk OpenO message is displayed. Read More »

    • TSB #M660617

      Date Announced:
      NOV 01, 2017
      NHTSA ID:
      #10136752

      EMERGENCY START FUNCTION DOES NOT WORK WITH DEAD REMOTE BATTERY: Remote battery is dead. Read More »

    • TSB #M120415

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10147907

      "B38, B46, and B48 Engines: Engine Noise, Drivability Complaints, and Various DME Faults. The vehicle exhibits one the following complaints: z Noise from the lower engine area, described as a high-pitched whine z Loss of power when idling ... Read More »

    • TSB #M640315

      Date Announced:
      OCT 01, 2015
      NHTSA ID:
      #10147801

      "Intermittent Failure of the Blower Motor. Intermittent failure of the blower motor at high vehicle speeds and/or strong headwinds. Read More »

    • TSB #M121115

      Date Announced:
      AUG 01, 2015
      NHTSA ID:
      #10151422

      In the seven affected vehicles, the DME control unit (Digital Motor Electronics) may have a manufacturing defect which could cause the engine not to start. Read More »

    • TSB #M620115

      Date Announced:
      APR 01, 2015
      NHTSA ID:
      #10152338

      Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Read More »

    • TSB #M610215

      Date Announced:
      FEB 01, 2015
      NHTSA ID:
      #10147115

      "Check Control Message ""Battery Discharge"" Displays Intermittently. The customer states that a ""Battery Discharge"" check control message is displayed intermittently when the vehicle is started. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #M620415

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138419

      INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. Read More »

    • TSB #M620415

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10147909

      Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #M650610

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10143579

      NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: Read More »

    • TSB #M840518

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10143580

      HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »

    • TSB #M650416

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151234

      The voice input system (SVS) has not been activated. The audio head unit has a coding error. Read More »

    • TSB #M660116

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151237

      """Comfort Access Restricted"" Check Control Message is Displayed. ""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. Read More »

    VISIBILITY

    • TSB #M511416

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10146616

      "? INTERIOR REARVIEW MIRROR MOVES OUT OF POSITION . The ""manually-dimming"" interior rearview mirror does not hold its set position when traveling over rough roads and/or with ""low ambient"" interior temperatures. Read More »

    • TSB #M610116

      Date Announced:
      APR 01, 2016
      NHTSA ID:
      #10151294

      Front Windshield Wiper Noises. Customer complains wipers are noisy or chattering during wiper operation. CAUSE Wiper arms out of adjustment and/or windshield cowl misaligned. Read More »

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #M540118

      Date Announced:
      JUL 01, 2018
      NHTSA ID:
      #10145370

      SUNROOF WILL NOT CLOSE: The sunroof glass will not close, and the sunroof glass panel may appear twisted in the roof frame. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

    • TSB #M510616

      Date Announced:
      JUN 01, 2018
      NHTSA ID:
      #10145308

      SQUEAKING NOISE FROM POWER FOLDING EXTERIOR REARVIEW MIRRORS: A squeaking noise can be heard when folding the exterior rear view mirrors in or out. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

    • TSB #M640315

      Date Announced:
      OCT 01, 2015
      NHTSA ID:
      #10147801

      "Intermittent Failure of the Blower Motor. Intermittent failure of the blower motor at high vehicle speeds and/or strong headwinds. Read More »

    AIR BAGS

    • TSB #M650117

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10159157

      AIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM' This Service Information bulletin replaces SI M65 01 17 dated February 2017. Read More »

    STRUCTURE

    • TSB #M340120

      Date Announced:
      SEP 01, 2020
      NHTSA ID:
      #10181236

      SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. Read More »

    • TSB #M510715

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10143577

      PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal. Read More »

    • TSB #M510715

      Date Announced:
      DEC 01, 2017
      NHTSA ID:
      #10136749

      PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish on the B-pillar (above the door striker) is scratched due to the inner door cavity window seal. Read More »

    • TSB #M510715

      Date Announced:
      OCT 01, 2015
      NHTSA ID:
      #10147798

      Paint on the B-Pillar is Scratched/Damaged. The paint finish on the B-pillar (above the door stricker) is scratched due to the inner door cavity window seal. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #M510715

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10143577

      PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal. Read More »

    • TSB #M510414

      Date Announced:
      FEB 01, 2015
      NHTSA ID:
      #10147113

      Driver's Side Exterior Door Handle Cover Cap Is Loose. The driver's side exterior door handle cover cap is loose or missing. Driver's side exterior door handle. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #M510916

      Date Announced:
      SEP 01, 2018
      NHTSA ID:
      #10150060

      ?TAILGATE UNINTENTIONALLY OPENS. Customer inquires about tailgate opening process, mentioning: * Trunk/tailgate may open when vehicle is locked. * Trunk/tailgate may open while the vehicle is in motion. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #M510516

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138416

      WATER LEAK IN REAR HATCH: Water is found in trunk area. Read More »

    STRUCTURE:BODY:TRUNK LID

    • TSB #M510817

      Date Announced:
      OCT 01, 2018
      NHTSA ID:
      #10149552

      TRUNK OPEN MESSAGE ON CLUSTER. Check Control Message (CCM) "Trunk Open" message is displayed. Trunk is closed and latched. Improper attachment of trunk lock connector. Read More »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #M340120

      Date Announced:
      SEP 01, 2020
      NHTSA ID:
      #10181236

      SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. Read More »

    BACK OVER PREVENTION

    • TSB #M120318

      Date Announced:
      MAR 01, 2018
      NHTSA ID:
      #10136002

      BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after engine is turned off. Read More »

    EQUIPMENT

    • TSB #SIM840122

      Date Announced:
      JUL 01, 2022
      NHTSA ID:
      #10218426

      The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. Read More »

    • TSB #M610820

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186234

      ?REPLACING THE CELL MODULE OF HIGH VOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. Read More »

    • TSB #M540317

      Date Announced:
      FEB 01, 2020
      NHTSA ID:
      #10172511

      CONVERTIBLE TOP WILL NOT COMPLETELY STOW: This Service Information Bulletin (Revision 3) replaces SI M54 03 17 dated May 2019. When attempting to stow the convertible top it does not compress into a fully locked position on the left side. Read More »

    • TSB #M540318

      Date Announced:
      OCT 01, 2018
      NHTSA ID:
      #10149553

      RATTLE NOISE FROM SUNSHADE WHILE DRIVING. With either of the sunshades fully opened, there is a rattle noise present when driving over rough road surfaces The sunshade is contacting the roof liner trim. Read More »

    • TSB #M840818

      Date Announced:
      SEP 01, 2018
      NHTSA ID:
      #10150063

      ?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/MINI Assist features are partially or completely inoperative. Read More »

    • TSB #M840718

      Date Announced:
      JUL 01, 2018
      NHTSA ID:
      #10145375

      PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle: Read More »

    • TSB #M650610

      Date Announced:
      JUN 01, 2018
      NHTSA ID:
      #10145311

      NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: Read More »

    • TSB #M650617

      Date Announced:
      JUN 01, 2018
      NHTSA ID:
      #10145312

      COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING. Read More »

    • TSB #M660218

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138420

      CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512. Read More »

    • TSB #M840418

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138421

      IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »

    • TSB #M840518

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138422

      HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »

    • TSB #M650317

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10146619

      . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. Read More »

    • TSB #M510715

      Date Announced:
      OCT 01, 2015
      NHTSA ID:
      #10147798

      Paint on the B-Pillar is Scratched/Damaged. The paint finish on the B-pillar (above the door stricker) is scratched due to the inner door cavity window seal. Read More »

    • TSB #M650315

      Date Announced:
      AUG 01, 2015
      NHTSA ID:
      #10151424

      Real-Time Traffic Information (RTTI) is Not Displayed On the Map. Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. Read More »

    • TSB #M650115

      Date Announced:
      FEB 01, 2015
      NHTSA ID:
      #10147117

      HU-H Headunit: Navigation System Road Map Usage. INFORMATION For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #M840818

      Date Announced:
      SEP 01, 2018
      NHTSA ID:
      #10150063

      ?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/MINI Assist features are partially or completely inoperative. Read More »

    • TSB #M660218

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138420

      CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512. Read More »

    • TSB #M840418

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138421

      IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »

    • TSB #M840518

      Date Announced:
      APR 01, 2018
      NHTSA ID:
      #10138422

      HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »

    • TSB #M650315

      Date Announced:
      AUG 01, 2015
      NHTSA ID:
      #10151424

      Real-Time Traffic Information (RTTI) is Not Displayed On the Map. Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. Read More »

    EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

    • TSB #M650216

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151232

      False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle A device is connected to the On-Board Diagnostics (OBD) port of the vehicle. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #M650118

      Date Announced:
      JAN 01, 2018
      NHTSA ID:
      #10142950

      NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming there is no audio playback. Read More »

    • TSB #M650316

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151233

      NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »

    • TSB #M650516

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151235

      Sporadic Failure of Different Audio Channels. Intermittently, different speakers may be inoperative during an entire drive cycle until the vehicle enters sleep mode and the vehicle is restarted. Read More »

    • TSB #M651315

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151236

      Hissing noise from speakers when radio volume is turned down. There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #M650610

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10143579

      NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance: Read More »

    • TSB #M650617

      Date Announced:
      MAR 01, 2018
      NHTSA ID:
      #10136310

      NBT-EVO NEXT GENERATION NAVIGATION PROFESSIONAL: HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING. Read More »

    • TSB #M650315

      Date Announced:
      AUG 01, 2015
      NHTSA ID:
      #10151424

      Real-Time Traffic Information (RTTI) is Not Displayed On the Map. Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. Read More »

    • TSB #M650115

      Date Announced:
      FEB 01, 2015
      NHTSA ID:
      #10147117

      HU-H Headunit: Navigation System Road Map Usage. INFORMATION For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #M610820

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186234

      ?REPLACING THE CELL MODULE OF HIGH VOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. Read More »

    • TSB #M840518

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10143580

      HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #M640117

      Date Announced:
      JUN 01, 2018
      NHTSA ID:
      #10145310

      FOUL, MUSTY ODOR FROM HVAC: WET FOOTWELL CARPET: The customer reports one, or both, of the following: Read More »

    • TSB #M640116

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151230

      Water Ingress In Footwell Area From A/C Condensate Drain. Customer complains of musty odor and/or damp front footwell carpet. Read More »

    • TSB #M640216

      Date Announced:
      MAR 01, 2016
      NHTSA ID:
      #10151231

      "Air Conditioning Refrigerant R1234yf Introduction. INFORMATION Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning ... Read More »

    • TSB #M640214

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10147910

      Foul Odor when Switching On A/C. The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing. Read More »

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