TSB List for the 2012 Land Rover Range Rover Evoque
Technical Service Bulletins (TSBs) for the 2012 Range Rover Evoque are official communications between Land Rover & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
"ISSUE: CUSTOMER REPORTS VEHICLE STEERING IS STIFF OR A NOISE IS COMING FROM THE STEERING GEAR INTERNALS. THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS. Read More »
"ISSUED MAY 2015 ISSUE: CUSTOMER REPORTS VEHICLE STEERING IS STIFF OR A NOISE IS COMING FROM THE STEERING GEAR INTERNALS. THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS. Read More »
"SITUATION: THE STEERING WHEEL VOLUME/MODE AND/OR VOICE ACTIVATION CONTROL SWITCH MAY NOT BE FUNCTIONING CORRECTLY. CAUSE: THIS MAY BE CAUSED BY A POOR GROUND." Read More »
LAND ROVER: FAILURE TO COMMUNICATE WITH VEHICLE, POST SOFTWARE UPDATE, POWER STEERING CONTROL MODULE (PSCM) AND STEERING GEAR WAS CHANGED, INCORRECTLY, TO CORRECT IT. MODEL 2012 EVOQUE. *PE Read More »
The PSCM (Power Steering Control Module) at12MY L538 from VIN CH600000 to VIN CH631089, has in some cases been reported to experience a break in communication with the vehicle post a software update. Read More »
"SITUATION: STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. Read More »
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING. Read More »
"SITUATION: THE HEATED STEERING WHEEL MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT SOFTWARE LEVEL IN THE STEERING WHEEL HEATER CONTROL MODULE." Read More »
"ISSUE: CUSTOMER REPORTS THAT THE CRUISE CONTROL AND CLUSTER MENU FUNCTIONS WHEN USING THE RIGHT HAND SWITCHPACK ON THE STEERING WHEEL IS INOPERATIVE. Read More »
"ISSUE: THE PSCM (POWER STEERING CONTROL MODULE) AT12MY L538 FROM VIN CH600000 TO VIN CH631089, HAS IN SOME CASES BEEN REPORTED TO EXPERIENCE A BREAK IN COMMUNICATION WITH THE VEHICLE POST A SOFTWARE UPDATE. Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: THE PSCM (POWER STEERING CONTROL MODULE) AT12MY L538 FROM VIN CH600000 TO VIN CH631089, HAS IN SOME CASES BEEN REPORTED TO EXPERIENCE A BREAK IN COMMUNICATION WITH THE VEHICLE POST A SOFTWARE UPDATE. Read More »
"ISSUED MAY 2015 ISSUE: CUSTOMER REPORTS VEHICLE STEERING IS STIFF OR A NOISE IS COMING FROM THE STEERING GEAR INTERNALS. THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS. Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
"SITUATION: THE ADAPTIVE DAMPING (AD) WARNING LIGHT MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER (IC). UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC ) PRESENT IN THE INTEGRATED SUSPENSION CONTROL MODULE (ISC M) OR ... Read More »
"SITUATION: A ' CREAK' NOISE FROM THE FRONT SUSPENSION STABILIZER BAR MAY BE EVIDENT WHEN TRAVELING OVER SPEED BUMPS OR ON ROUGH ROADS FOR A SHORT PERIOD OF TIME AT LOWER AMBIENT TEMPERATURES. Read More »
"SITUATION: A ' CREAK' NOISE FROM THE FRONT SUSPENSION STABILIZER BAR MAY BE EVIDENT WHEN TRAVELING OVER SPEED BUMPS OR ON ROUGH ROADS FOR A SHORT PERIOD OF TIME AT LOWER AMBIENT TEMPERATURES. Read More »
"SITUATION: A ' CREAK' NOISE FROM THE FRONT SUSPENSION STABILIZER BAR BUSHING(S) MAY BE EVIDENT AT LOWER AMBIENT TEMPERATURES. CAUSE: THIS MAY BE CAUSED BY 'STICK/SLIP' BETWEEN THE STABILIZER BAR BUSHING AND THE STABILIZER BAR. Read More »
"SITUATION: A ' CREAK' NOISE FROM THE FRONT SUSPENSION STABILIZER BAR MAY BE EVIDENT WHEN TRAVELING OVER SPEED BUMPS OR ON ROUGH ROADS FOR A SHORT PERIOD OF TIME AT LOWER AMBIENT TEMPERATURES. Read More »
"SITUATION: A ' CREAK' NOISE FROM THE FRONT SUSPENSION STABILIZER BAR MAY BE EVIDENT WHEN TRAVELING OVER SPEED BUMPS OR ON ROUGH ROADS FOR A SHORT PERIOD OF TIME AT LOWER AMBIENT TEMPERATURES. Read More »
LAND ROVER: A CLICKING OR LIGHT KNOCKING NOISE IS HEARD COMING FROM FRONT SUSPENSION WHICH MAY BE GENERATED BY SLIP/STICK CONTACT BETWEEN BOLT, WHEEL KNUCKLE AND LOWER CONTROL ARM BALL JOINT. MODELS 2012 RANGE ROVER EVOQUE (LV). Read More »
"ISSUE: DEALERS HAVE REPORTED CASES WHERE CUSTOMERS MAY REPORT AN HILL DESCENT CONTROL OR SLIP CONTROL SYSTEM WARNING LIGHT SHOWING ON THE INSTRUMENT PANEL. Read More »
"SITUATION: ON VEHICLES FITTED WITH ADAPTIVE DAMPING ONLY, A 'THUMP' NOISE FROM THE REAR SUSPENSION SHOCK ABSORBERS MAY BE HEARD WHEN TRAVELING OVER SPEED BUMPS. Read More »
"SITUATION: A 'TRANSMISSION FAULT - TRACTION REDUCED' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, DIAGNOSTIC TROUBLE CODE (DTC) P1889-14 IS FOUND TO BE STORED. Read More »
LAND ROVER: SOME VEHICLES MAY EXPERIENCE AN ASSOCIATED WARNING LAMP ILLUMINATION AND AN IMPAIRED FUNCTION OF ELECTRONIC BRAKE. MODEL LR2, L359, RANGE ROVER EVOQUE, L538. NO YEARS LISTED. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
"RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS" Read More »
"RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS" Read More »
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment). Read More »
"SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES." Read More »
"ISSUE: CUSTOMERS HAVE REPORTED WARNING LAMP ILLUMINATION AND PARK BRAKE ACTIVATION / DE-ACTIVATION FUNCTIONALITY ISSUES WITH RELATED DTCS C2007-11 OR C2008-11. CAUSE: JLR ENGINEERING ARE CONTINUING TO INVESTIGATE ROOT CAUSE OF THE ISSUE. Read More »
"ISSUE: CUSTOMERS HAVE REPORTED WARNING LAMP ILLUMINATION AND PARK BRAKE ACTIVATION / DE-ACTIVATION FUNCTIONALITY ISSUES WITH RELATED DTCS C2007-11 OR C2008-11. Read More »
LAND ROVER: SOME VEHICLES MAY EXPERIENCE AN ASSOCIATED WARNING LAMP ILLUMINATION AND AN IMPAIRED FUNCTION OF ELECTRONIC BRAKE. MODEL LR2, L359, RANGE ROVER EVOQUE, L538. NO YEARS LISTED. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine MIL (Malfunction Indicator Lamp) illuminated with DTC (Diagnostic Trouble Code) ... Read More »
One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine MIL (Malfunction Indicator Lamp) illuminated with DTC (Diagnostic Trouble Code) P0300, ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. Read More »
SITUATION: A RATTLE NOISE MAY BE EVIDENT FROM THE ENGINE COMPARTMENT AND/OR THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED. THE DIAGNOSTIC TROUBLE CODE (DTC) THAT MAY BE LOGGED INCLUDE P0016, P0017, P0026, OR P0341. Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. Read More »
"ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: ? P008A, ? P008B, ? P2542. Read More »
"ISSUE: VEHICLE DOES NOT AUTOMATICALLY RESTART WHEN REQUIRED TO DO SO, AFTER ENTERING ECO-STOP. P162F DTC STORED. STARTER MOTOR DISABLED - ENGINE CRANK TIME TOO LONG. Read More »
"ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A ?NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION? WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER ... Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. Read More »
LAND ROVER: MALFUNCTION INDICATOR LAMP (MIL) WILL BE ILLUMINATED AND DUE TO VARIABLE FUEL QUALITY, MAY EXPERIENCE INSTABILITY OF ENGINE. MODEL 2012-13 EVOQUE. *PE Read More »
"SITUATION: ENGINE INSTABILITY MAY BE EXPERIENCED. THE MALFUNCTION INDICATOR LAMP (MIL) WILL BE DISPLAYED AND DIAGNOSTIC TROUBLE CODES (DTC) P0301, P0302, P0303, P0304, AND/OR P0315 MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM) NOTE: ... Read More »
LAND ROVER: CONDENSATION BUILDS UP IN ENGINE CHARGE AIR RADIATOR WHEN DRIVING IN WET WEATHER, AND ENGINE SPEED INCREASES, CAUSING ENGINE MANAGEMENT SYSTEM TO SENSE MISFIRE. MODEL 2012-13 EVOQUE. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P008B IS STORED IN THE ENGINE CONTROL MODULE (ECM). Read More »
"SITUATION: THE ENGINE MAY EXHIBIT REDUCED POWER ON ACCELERATION AFTER LONG PERIODS OF DRIVING IN WET CONDITIONS, CONTINUING UNTIL THE ENGINE IS SWITCHED OFF AND RESTARTED. Read More »
"ISSUE: EVOQUE OR FREELANDER 2 / LR2 2.0L GASOLINE ENGINES - THE CUSTOMER REPORTS CHECK ENGINE LAMP ON WITH POSSIBLE NOISE FROM THE ENGINE. THE DTC THAT MAY BE LOGGED INCLUDE P0016-76, P0341-00, P000A-00, OR P0026-00. Read More »
"ISSUE: L538 (EVOQUE VEHICLES) EQUIPPED WITH 2.0GTDI ENGINE. VEHICLE NON START OR CUTS OUT AND WILL NOT RE-START. LOW PRESSURE (IN TANK) FUEL-PUMP IS IDENTIFIED AS CAUSAL PART. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER WITH DIAGNOSTIC TROUBLE CODE (DTC) P2188 STORED IN THE ENGINE CONTROL MODULE (ECM). Read More »
"ISSUE: POOR IDLE QUALITY. VIBRATION AT IDLE IS NOTICEABLY WORSE THAN COMPARISON VEHICLES. CAUSE: INCORRECT POSITIONING OF ENGINE MOUNTS FOLLOWING REPAIRS IN SERVICE OR PRODUCTION." Read More »
"ISSUE: THE CUSTOMER REPORTS AN UNUSUAL SOUND COMING FROM THE ENGINE AREA WHILE DRIVING. CAUSE: INVESTIGATIONS SHOW THE BOLTS THAT CONNECT THE TURBOCHARGER TO THE DOWNPIPE (2.0L GTDI GASOLINE ENGINES) OR TURBOCHARGER TO MANIFOLD (2. Read More »
LAND ROVER: AN ISSUE WITH ENGINE CONTROL MODULE (ECM) CONCERNING FUEL PRESSURE REGULATOR PERFORMANCE, DIAGNOSTIC TROUBLE CODE (DTC) P0089-29, CAUSING ENGINE MALFUNCTION INDICATOR LAMP (MIL) TO ILLUMINATE IN MESSAGE CENTER OF INSTRUMENT ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2014 MODEL YEAR LAND ROVER LR2 (L359) AND 2012-2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WITHIN THE LISTED VIN RANGES WHERE DIAGNOSTIC TROUBLE CODE (DTC) P0089-29, FUEL PRESSURE ... Read More »
"ISSUE: ON A SMALL NUMBER OF L538 2.0GDTI VEHICLES DTC P2610-85 IS LOGGED CAUSING THE CHECK ENGINE INDICATOR TO APPEAR ON THE IPC. CAUSE: THE CAUSE IS BEING INVESTIGATED AND INFORMATION IS REQUIRED TO HELP ESTABLISH ROOT CAUSE. Read More »
"SITUATION: THE VEHICLE MAY NOT UNLOCK WITH THE REMOTE KEY FOB AND / OR THE ENGINE MAY NOT START WHEN ATTEMPTING TO START THE ENGINE USING THE STOP/START BUTTON. Read More »
LAND ROVER: CONDENSATION WILL BUILD UP, IN SOME VEHICLES, WITHIN ENGINE CHARGE AIR COOLER WHEN DRIVING DURING WET WEATHER AND RAPID INCREASE OF ENGINE SPEED, CONDENSATION WILL BE DRAWN TO ONE OF ENGINES CYLINDERS, CAUSING ENGINE ... Read More »
LAND ROVER: THERE IS A BUILD UP OF CONDENSATION, WHEN DRIVING IN WET WEATHER, WITH THE ENGINE CHARGE AIR COOLER. MODEL 2012-2013 RANGE ROVER EVOQUE. *PE Read More »
LAND ROVER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO CONDENSATION BUILDING UP, DURING WET CONDITIONS, INSIDE AIR INDUCTION SYSTEM, ONE OF CYLINDERS CAN CAUSE ENGINE TO MISFIRE AND INITIATE A RESTRICT PERFORMANCE MODE TO ... Read More »
One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine MIL (Malfunction Indicator Lamp) illuminated with DTC (Diagnostic Trouble Code) P0300, ... Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine Malfunction Indicator Lamp (MIL) illuminated with Diagnostic Trouble Codes (DTC) ... Read More »
"ISSUE: JLR HAVE RECIEVED A NUMBER OF REPORTS DETAILING CONCERN THAT THE PLANT FILLED ENGINE OIL OF THE 2.0GTDI ENGINE APPEARS TO BE CONTAMINATED. Read More »
"DESCRIPTION A DESIGN ISSUE HAS BEEN IDENTIFIED ON 2012-2013 MODEL YEAR RANGE ROVER EVOQUE VEHICLES WITHIN THE LISTED VIN RANGE. WHILE DRIVING IN WET WEATHER CONDITIONS, CONDENSATION MAY BUILD UP WITHIN THE ENGINE CHARGE AIR RADIATOR. Read More »
"DESCRIPTION A DESIGN ISSUE HAS BEEN IDENTIFIED ON 2012-2013 MODEL YEAR RANGE ROVER EVOQUE VEHICLES WITHIN THE LISTED VIN RANGE. WHILE DRIVING IN WET WEATHER CONDITIONS, CONDENSATION MAY BUILD UP WITHIN THE ENGINE CHARGE AIR RADIATOR. Read More »
"DESCRIPTION A DESIGN ISSUE HAS BEEN IDENTIFIED ON 2012-2013 MODEL YEAR RANGE ROVER EVOQUE VEHICLES WITHIN THE LISTED VIN RANGE. WHILE DRIVING IN WET WEATHER CONDITIONS, CONDENSATION MAY BUILD UP WITHIN THE ENGINE CHARGE AIR COOLER. Read More »
"ISSUE: THE CUSTOMER REPORTS AN UNUSUAL SOUND COMING FROM THE ENGINE AREA WHILE DRIVING. CAUSE: INVESTIGATIONS SHOW THE BOLTS THAT CONNECT THE TURBOCHARGER TO THE DOWNPIPE (2.0L GTDI GASOLINE ENGINES) OR TURBOCHARGER TO MANIFOLD (2. Read More »
"ISSUE: THE CUSTOMER REPORTS AN UNUSUAL SOUND COMING FROM THE ENGINE AREA WHILE DRIVING. CAUSE: INVESTIGATIONS SHOW THE BOLTS THAT CONNECT THE TURBOCHARGER TO THE DOWNPIPE (2.0L GTDI GASOLINE ENGINES) OR TURBOCHARGER TO MANIFOLD (2. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) AND NO HARDWARE FAULT: ? P011621: ENGINE COOLANT TEMPERATURE ... Read More »
"ISSUE: OIL FILTER HOUSING CAP DIFFICULT TO FIT DUE TO O-RING/SEAL BEING LARGER THAN EXPECTED. CAUSE: OIL FILTER LR001247 SUPERSEEDS TO LR030778 WHICH IS SUPPLIED WITH A NEW SEAL. Read More »
"SITUATION: ONLY ON VEHICLES FITTED WITH A LAND ROVER-APPROVED ENGINE COOLANT HEATER (BLOCK HEATER), THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) P0116-21, P011B-22, P2183-00, OR ... Read More »
"ISSUED JANUARY 2015 ISSUE: THE CUSTOMER MAY OBSERVE THE LOW COOLANT WARNING MESSAGE, OR LOW COOLANT LEVEL MAY BE OBSERVED DURING ROUTINE SERVICE. Read More »
"ISSUE: THE FACTORY WOULD LIKE TO GAIN A DEEPER UNDERSTANDING OF THE ISSUES SURROUNDING 'CONTINUAL UNEXPLAINED LOW COOLANT LEVEL' ON 2.0GTDI L538 (EVOQUE) VEHICLES" Read More »
"ISSUE: THE FACTORY WOULD LIKE TO GAIN A DEEPER UNDERSTANDING OF THE ISSUES SURROUNDING 'CONTINUAL UNEXPLAINED LOW COOLANT LEVEL' ON 2.0GTDI L538 (EVOQUE) VEHICLES. Read More »
LAND ROVER: CONDENSATION BUILDS UP IN ENGINE CHARGE AIR RADIATOR WHEN DRIVING IN WET WEATHER, AND ENGINE SPEED INCREASES, CAUSING ENGINE MANAGEMENT SYSTEM TO SENSE MISFIRE. MODEL 2012-13 EVOQUE. Read More »
"ISSUE CUSTOMER REPORTS OF POOR APPEARANCE OF THE FRONT RADIATOR GRILL IN THE FORM OF PEELING, FADING, AND/OR DISCOLOURATION. CAUSE THE CLEAR LACQUER COATING ON THE GRILLE NOT CORRECT TO MANUFACTURING STANDARD. Read More »
Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level. Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
"SITUATION: ENGINE INSTABILITY MAY BE EXPERIENCED. THE MALFUNCTION INDICATOR LAMP (MIL) WILL BE DISPLAYED AND DIAGNOSTIC TROUBLE CODES (DTC) P0301, P0302, P0303, P0304, AND/OR P0315 MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM) NOTE: ... Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P008B IS STORED IN THE ENGINE CONTROL MODULE (ECM). Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) P00C6 AND P228D-00 OR P228C-77 STORED IN THE ENGINE CONTROL MODULE (ECM). Read More »
"ISSUE: L538 (EVOQUE VEHICLES) EQUIPPED WITH 2.0GTDI ENGINE. VEHICLE NON START OR CUTS OUT AND WILL NOT RE-START. LOW PRESSURE (IN TANK) FUEL-PUMP IS IDENTIFIED AS CAUSAL PART. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH NO NOTICEABLE ENGINE-RELATED ISSUE AND DIAGNOSTIC TROUBLE CODE (DTC) P0089-29 MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). Read More »
LAND ROVER: STORED IN ENGINE CONTROL MODULE (ECM) IS DIAGNOSTIC TROUBLE CODE (DTC) P0089-29, FUEL PRESSURE REGULATOR PERFORMANCE, AND MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED IN INSTRUMENT CLUSTER (IP) MESSAGE CENTER. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P008B IS STORED IN THE ENGINE CONTROL MODULE (ECM). Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
"ISSUE: ENGINEERING HAVE RECEIVED REPORTS OF COMPRESSOR CLUTCH FAILURE ON 2.0 PETROL, & 2.2 DIESEL FREELANDER & EVOQUE MODELS. CAUSE: INTERNAL ISSUE WITHIN CLUTCH." Read More »
"SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT ... Read More »
"SITUATION: A 'TRANSMISSION FAULT - TRACTION REDUCED' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, DIAGNOSTIC TROUBLE CODE (DTC) P1889-14 IS FOUND TO BE STORED. Read More »
"ISSUE: DURING THE REPLACEMENT OF A 9HP 9SPEED TRANSMISSIONS (CURRENTLY FITTED TO L538 'EVOQUE' VEHICLES), IT HAS BEEN HIGHLIGHTED THROUGH INCOMPLETE WARRANTY CLAIMS THAT NOT ALL OF THE NECESSARY COMPONENTS ARE BEING REPLACED. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: ? P008A, ? P008B, ? P2542. Read More »
"ISSUE: VEHICLE DOES NOT AUTOMATICALLY RESTART WHEN REQUIRED TO DO SO, AFTER ENTERING ECO-STOP. P162F DTC STORED. STARTER MOTOR DISABLED - ENGINE CRANK TIME TOO LONG. Read More »
"SITUATION: A NUMBER OF TRANSMISSION SHIFT QUALITY CONCERNS MAY BE EVIDENT. EXAMPLES ARE: ? A ROUGH GEAR CHANGE OR 'JERK' FROM STATIONARY WHEN SELECTING DRIVE(D) FROM NEUTRAL(N). Read More »
"ISSUE: FOLLOWING A RECENT CAMPAIGN A FEW CUSTOMERS HAVE REPORTED THAT THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS ... Read More »
"SITUATION: A 'TRANSMISSION FAULT - TRACTION REDUCED' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, DIAGNOSTIC TROUBLE CODE (DTC) P1889-14 IS FOUND TO BE STORED. Read More »
"ISSUE: LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY. HALEWOOD BUILT VEHICLES ONLY - IDENTIFIED BY THE 11TH DIGIT OF THE VIN = 'H' FREELANDER 2 (L359) ? VEHICLES VIN: ALL ? EVOQUE (L538) ... Read More »
"ISSUE: APPLICABLE TO VEHICLES FITTED WITH EFFICIENT DRIVELINE ONLY. NOT APPLICABLE TO VEHICLES FITTED WITH ACTIVE DRIVELINE. LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY. Read More »
"SITUATION: A '2 WHEEL DRIVE ONLY FAULT - TRACTION REDUCED' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON FURTHER INVESTIGATION, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE (DTC) P0961-62 STORED IN THE FAULT MEMORY. Read More »
"ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON LAND ROVER / RANGE ROVER VEHICLES IN WARRANTY. CAUSE: UNKNOWN ? ENGINEERING INVESTIGATION ON-GOING. Read More »
"ISSUE: LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY. CAUSE: DURING REPLACEMENT AND CONFIGURATION OF A NEW RDCM, DAMAGE MAY BE CAUSED TO THE PRINTED CIRCUIT BOARD (PCB) WITHIN THE RDCM DUE ... Read More »
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems Read More »
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2 - open circuit) is stored within the RCM. Read More »
After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2 - open circuit) is stored within the RCM. Read More »
When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the user may notice that PATHFINDER does not respond even though the ?Replace ECU? button has been selected. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated and Diagnostic Trouble Code (DTC) P0016, P0017, P0026, or P0341 may be stored in the Powertrain Control Module (PCM). Read More »
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank ... Read More »
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. Read More »
One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine Malfunction Indicator Lamp (MIL) illuminated with Diagnostic Trouble Codes (DTC) ... Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE ... Read More »
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) AND NO HARDWARE FAULT: ? P011621: ENGINE COOLANT TEMPERATURE ... Read More »
"SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT ... Read More »
ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE WHICH DEMONSTRATES THE ISSUE. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT INTERMITTENTLY A ?LOW BATTERY WARNING? MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER MESSAGE CENTRE, WHEN THE VEHICLE IGNITION IS SWITCHED ON AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT. Read More »
"SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: ? AUDIO VOLUME WILL NOT ADJUST (UP AND/OR ... Read More »
"SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE. CAUSE: THIS MAY LEAD TO EARLIER THAN EXPECTED BULB REPLACEMENT." Read More »
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ... Read More »
"SITUATION: THE ADAPTIVE DAMPING (AD) WARNING LIGHT MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER (IC). UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC ) PRESENT IN THE INTEGRATED SUSPENSION CONTROL MODULE (ISC M) OR ... Read More »
"SITUATION: ONLY ON VEHICLES FITTED WITH A LAND ROVER-APPROVED ENGINE COOLANT HEATER (BLOCK HEATER), THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) P0116-21, P011B-22, P2183-00, OR ... Read More »
"ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 ?MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE ? MISSING MESSAGE? MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. Read More »
"ISSUE: LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY. CAUSE: DURING REPLACEMENT AND CONFIGURATION OF A NEW RDCM, DAMAGE MAY BE CAUSED TO THE PRINTED CIRCUIT BOARD (PCB) WITHIN THE RDCM DUE ... Read More »
"ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. Read More »
"ISSUE: ENGINEERING HAVE RECEIVED REPORTS OF COMPRESSOR CLUTCH FAILURE ON 2.0 PETROL, & 2.2 DIESEL FREELANDER & EVOQUE MODELS. CAUSE: INTERNAL ISSUE WITHIN CLUTCH." Read More »
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED AS ?NO FAULT FOUND?. IT IS POSSIBLE DURING AN ECO STOP START THAT THE VEHICLE DOES NOT RE-START. Read More »
"SITUATION: THE STEERING WHEEL VOLUME/MODE AND/OR VOICE ACTIVATION CONTROL SWITCH MAY NOT BE FUNCTIONING CORRECTLY. CAUSE: THIS MAY BE CAUSED BY A POOR GROUND." Read More »
"ISSUE THIS SSM IS BEING RELEASED TO CLARIFY THE FUNCTION OF THE SURROUND CAMERAS WHEN DEALING WITH CUSTOMERS COMPLAINTS OF BLUE SCREEN AND DUE TO CAMERAS BEING REPLACED WHEN THEY ARE NOT FAULTY. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2014 MODEL YEAR LAND ROVER LR2 (L359) AND 2012-2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WITHIN THE LISTED VIN RANGES WHERE DIAGNOSTIC TROUBLE CODE (DTC) P0089-29, FUEL PRESSURE ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2014 MODEL YEAR LAND ROVER LR2 (L359) AND 2012-2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WITHIN THE LISTED VIN RANGES WHERE DIAGNOSTIC TROUBLE CODE (DTC) P0089-29, FUEL PRESSURE ... Read More »
"SITUATION: THE OVERHEAD CONSOLE LAMPS MAY TURN ON OR OFF UNEXPECTEDLY. CAUSE: THIS MAY BE CAUSED BY FRETTING CORROSION ON THE CONTACT OF THE PRINTED CIRCUIT BOARD (PCB) IN THE LAMP ASSEMBLY." Read More »
"SITUATION: WE ARE TAKING THE OPPORTUNITY TO PERFORM SOFTWARE UPDATES TO THE CENTRAL JUNCTION BOX (CJB) TO BRING IT INTO LINE WITH THE CURRENT PRODUCTION SOFTWARE LEVELS INCLUDING BATTERY MANAGEMENT FUNCTIONALITY AND WATCHDOG ... Read More »
"DESCRIPTION JAGUAR LAND ROVER NORTH AMERICA IS TAKING THE OPPORTUNITY TO PERFORM SOFTWARE UPDATES TO THE CENTRAL JUNCTION BOX (CJB) OF 2013 MODEL YEAR LR2 AND 2012-2013 MODEL YEAR RANGE ROVER EVOQUE VEHICLES TO BRING IT INTO LINE WITH ... Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: APPLICABLE TO VEHICLES FITTED WITH EFFICIENT DRIVELINE ONLY. NOT APPLICABLE TO VEHICLES FITTED WITH ACTIVE DRIVELINE. LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY. Read More »
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ... Read More »
"ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE ... Read More »
"ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. Read More »
"ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE ... Read More »
"ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE ... Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR ... Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. Read More »
"ISSUE BATTERY CHARGING WARNING LIGHT IS ILLUMINATED WHEN DRIVING OR STARTING ENGINE. CAUSE ALTERNATOR REGULATOR FAULTY IN ALTERNATOR PART NUMBER LR028121." Read More »
"ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"SITUATION: THE ADAPTIVE DAMPING (AD) WARNING LIGHT MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER (IC). UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC ) PRESENT IN THE INTEGRATED SUSPENSION CONTROL MODULE (ISC M) OR ... Read More »
"SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES." Read More »
"SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: ? THE ALARM IS TRIGGERED FOR NO APPARENT REASON; ? THE 'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR ? A MISLOCK SOUND IS EMITTED WHEN LOCKING THE ... Read More »
"SITUATION: THE VEHICLE MAY NOT UNLOCK WITH THE REMOTE KEY FOB AND / OR THE ENGINE MAY NOT START WHEN ATTEMPTING TO START THE ENGINE USING THE STOP/START BUTTON. Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
LAND ROVER: STORED IN ENGINE CONTROL MODULE (ECM) IS DIAGNOSTIC TROUBLE CODE (DTC) P0089-29, FUEL PRESSURE REGULATOR PERFORMANCE, AND MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED IN INSTRUMENT CLUSTER (IP) MESSAGE CENTER. Read More »
"ISSUE: CUSTOMERS HAVE REPORTED WARNING LAMP ILLUMINATION AND PARK BRAKE ACTIVATION / DE-ACTIVATION FUNCTIONALITY ISSUES WITH RELATED DTCS C2007-11 OR C2008-11. Read More »
"DESCRIPTION THERE IS NO SDD-BASED SERVICE INTERVAL INDICATOR RESET PROCEDURE FOR 2012-2014 MODEL YEAR LAND ROVER RANGE ROVER EVOQUE VEHICLES. Read More »
"SITUATION: THERE IS NO SDD-BASED SERVICE INTERVAL INDICATOR RESET PROCEDURE. THIS MEANS THE SERVICE INTERVAL INDICATOR RESET PROCEDURE MUST USE THE MANUAL PROCESS VIA THE INSTRUMENT CLUSTER (IC). Read More »
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE ... Read More »
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: ?THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY ... Read More »
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) AND NO HARDWARE FAULT: ? P011621: ENGINE COOLANT TEMPERATURE ... Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: APPLICABLE TO VEHICLES FITTED WITH EFFICIENT DRIVELINE ONLY. NOT APPLICABLE TO VEHICLES FITTED WITH ACTIVE DRIVELINE. LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY. Read More »
"ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: ? P008A, ? P008B, ? P2542. Read More »
"ISSUE: VEHICLE DOES NOT AUTOMATICALLY RESTART WHEN REQUIRED TO DO SO, AFTER ENTERING ECO-STOP. P162F DTC STORED. STARTER MOTOR DISABLED - ENGINE CRANK TIME TOO LONG. Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"SITUATION: THE HEATED STEERING WHEEL MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT SOFTWARE LEVEL IN THE STEERING WHEEL HEATER CONTROL MODULE." Read More »
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ... Read More »
"SITUATION: A NUMBER OF TRANSMISSION SHIFT QUALITY CONCERNS MAY BE EVIDENT. EXAMPLES ARE: ? A ROUGH GEAR CHANGE OR 'JERK' FROM STATIONARY WHEN SELECTING DRIVE(D) FROM NEUTRAL(N). Read More »
"ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 ?MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE ? MISSING MESSAGE? MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. Read More »
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) ... Read More »
"ISSUE: SD CARD FAILS TO INITIALISE CAUSE: THIS ISSUE MAY BE CAUSED BY THE SD MICRO SWITCH BEING IN THE WRONG POSITION (I.E. LOCKED) WHEN THE SD CARD IS IN LOCKED POSITION THE HEAD UNIT MAY NOT DETECT THE CARD. Read More »
"ISSUE: GLOBAL DIAGNOSTIC SUPPORT (GDS) ARE RECEIVING REPORTS THAT WHEN THE KEY PROGRAMMING APPLICATION IS AT TEMPTED, IT FAILS TO COMPLETE. Read More »
"DESCRIPTION A DESIGN ISSUE HAS BEEN IDENTIFIED ON 2012-2013 MODEL YEAR RANGE ROVER EVOQUE VEHICLES WITHIN THE LISTED VIN RANGE. WHILE DRIVING IN WET WEATHER CONDITIONS, CONDENSATION MAY BUILD UP WITHIN THE ENGINE CHARGE AIR RADIATOR. Read More »
"ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE ... Read More »
LAND ROVER: FAILURE TO COMMUNICATE WITH VEHICLE, POST SOFTWARE UPDATE, POWER STEERING CONTROL MODULE (PSCM) AND STEERING GEAR WAS CHANGED, INCORRECTLY, TO CORRECT IT. MODEL 2012 EVOQUE. *PE Read More »
"ISSUE: THE PSCM (POWER STEERING CONTROL MODULE) AT12MY L538 FROM VIN CH600000 TO VIN CH631089, HAS IN SOME CASES BEEN REPORTED TO EXPERIENCE A BREAK IN COMMUNICATION WITH THE VEHICLE POST A SOFTWARE UPDATE. Read More »
"ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCHSCREEN, THEY MAY HAVE ERRORS OR GREYED OUT BUTTONS. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE ?INITIALIZING? SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES" Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE ?INITIALIZING? SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES" Read More »
"ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE ... Read More »
"RE-ISSUED FEBRUARY 2014. ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCH SCREEN DISPLAY THEY ENCOUNTER ERRORS OR GREYED OUT BUTTONS. CAUSE: AUDIO CONTROL MODULE SOFTWARE ISSUES. Read More »
"SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR ... Read More »
LAND ROVER: INFORMATION PROVIDED REGARDING AN UPDATE ON SOFTWARE FOR SOME VEHICLES TO BE BROUGHT INTO LINE WITH CURRENT PRODUCTION SOFTWARE LEVELS, THAT INCLUDE BATTERY MANAGEMENT FUNCTIONALITY. Read More »
"SITUATION: WE ARE TAKING THE OPPORTUNITY TO PERFORM SOFTWARE UPDATES TO THE CENTRAL JUNCTION BOX (CJB) TO BRING IT INTO LINE WITH THE CURRENT PRODUCTION SOFTWARE LEVELS INCLUDING BATTERY MANAGEMENT FUNCTIONALITY AND WATCHDOG ... Read More »
"DESCRIPTION JAGUAR LAND ROVER NORTH AMERICA IS TAKING THE OPPORTUNITY TO PERFORM SOFTWARE UPDATES TO THE CENTRAL JUNCTION BOX (CJB) OF 2013 MODEL YEAR LR2 AND 2012-2013 MODEL YEAR RANGE ROVER EVOQUE VEHICLES TO BRING IT INTO LINE WITH ... Read More »
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED AS ?NO FAULT FOUND?. IT IS POSSIBLE DURING AN ECO STOP START THAT THE VEHICLE DOES NOT RE-START. Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. Read More »
"ISSUE: L538 & L359 HALOGEN BULB(S) BLOWING WITHIN THE 12 MONTH WARRANTY OF THE BULB. HALOGEN BULB - LR044458. CAUSE: LTB00841 HAS BEEN TEMPORARILY REMOVED FROM TOPIX IN ORDER TO PROCURE SUFFICIENT PARTS FROM JLR SUPPLIERS. Read More »
LAND ROVER: WARNING LAMP ILLUMINATES AND PARK BRAKE ACTIVATION/DE-ACTIVATION FUNCTIONALITY RELATED TO DTC C2007-11 OR C2008-11. MODEL LR2, RANGE ROVER EVOQUE. NO MODEL YEAR. *PE UPDATE 12/6/13. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
"SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. Read More »
"SITUATION: THE TAIL LAMPS MAY HAVE CONDENSATION ON THE INNER SURFACE OF THE LENS. CAUSE: THIS MAY BE DUE TO THERE BEING NO ANTI-MIST COATING ON THE INNER SURFACE OF THE TAIL LAMP LENS." Read More »
"SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE. CAUSE: THIS MAY LEAD TO EARLIER THAN EXPECTED BULB REPLACEMENT." Read More »
"SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE ... Read More »
"SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE ... Read More »
"SITUATION: THE TAIL LAMPS MAY HAVE CONDENSATION ON THE INNER SURFACE OF THE LENS. CAUSE: THIS MAY BE DUE TO THERE BEING NO ANTI-MIST COATING ON THE INNER SURFACE OF THE TAIL LAMP LENS." Read More »
LAND ROVER: WARNING LAMP ILLUMINATES AND PARK BRAKE ACTIVATION/DE-ACTIVATION FUNCTIONALITY RELATED TO DTC C2007-11 OR C2008-11. MODEL LR2, RANGE ROVER EVOQUE. NO MODEL YEAR. *PE UPDATE 12/6/13. Read More »
"SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS." Read More »
"ISSUE: VISIBLE CRACK IN WINDSCREEN WITHIN THE AREAS OF THE TOP CORNERS. SEE ATTACHED PHOTOGRAPH. NO IMPACT DAMAGE VISIBLE. CAUSE: ENGINEERING IS INVESTIGATING THE ISSUE." Read More »
"ISSUE: VISIBLE CRACK IN WINDSCREEN WITHIN THE AREAS OF THE TOP CORNERS. SEE ATTACHED PHOTOGRAPH. NO IMPACT DAMAGE VISIBLE. CAUSE: ENGINEERING IS INVESTIGATING THE ISSUE." Read More »
"ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. Read More »
"ISSUE: WARRANTY CLAIMS HAVE BEEN SUBMITTED FOR PANORAMIC GLASS ROOFS WHEN THERE IS EVIDENCE OF EXTERNAL IMPACT DAMAGE, AS EVIDENTIAL BY IMPACT MARKS AT THE ORIGIN CRACK. Read More »
"ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. Read More »
"ISSUE: THERE IS A HIGH PERCENTAGE OF WINDOW REGULATORS / MOTORS BEING REPLACED. WHEN TESTED BY THE SUPPLIER THEY ARE FOUND TO BE FULLY FUNCTIONAL AND WITHOUT FAULT. Read More »
"ISSUE: WARRANTY CLAIMS HAVE BEEN SUBMITTED FOR PANORAMIC GLASS ROOFS WHEN THERE IS EVIDENCE OF EXTERNAL IMPACT DAMAGE. CAUSE: THE GLASS, WHEN INSPECTED, SHOWS CLEAR IMPACT MARKS WHERE AN OBJECT HAS HIT THE GLASS INITIATING THE CRACK. Read More »
"ISSUE: WARRANTY CLAIMS HAVE BEEN SUBMITTED FOR PANORAMIC GLASS ROOFS WHEN THERE IS EVIDENCE OF EXTERNAL IMPACT DAMAGE, AS EVIDENTIAL BY IMPACT MARKS AT THE ORIGIN CRACK. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE WHICH DEMONSTRATES THE ISSUE. Read More »
"ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. Read More »
"SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS." Read More »
"ISSUE: WHEN FRONT WINDSCREEN WIPERS ARE OPERATED (ANY SPEED SELECTED) THERE IS NO RESPONSE. AND/OR DURING WINDSCREEN OPERATION THE WIPERS SIEZE MID-CYCLE AND REMAIN UNRESPONSIVE. Read More »
Issue: It may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir. Read More »
After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2 - open circuit) is stored within the RCM. Read More »
"ISSUE CLOCK SPRINGS ARE BEING INCORRECTLY REPLACED FOLLOWING A CUSTOMER?S CONCERN OF THE DRIVERS AIRBAG WARNING LIGHT BEING ILLUMINATED. CAUSE THE CLOCK SPRING CONNECTORS HAVE NOT BEEN LATCHED CORRECTLY. Read More »
LAND ROVER: ON SOME TRUCKS, THE DRIVER'S AIRBAG WARNING LIGHT ILLUMINATES DUE TO THE INCORRECT REPLACEMENT OF THE CLOCK SPRINGS. MODEL RANGE ROVER, SPORT, EVOQUE. *PE Read More »
"ISSUE CLOCK SPRINGS ARE BEING INCORRECTLY REPLACED FOLLOWING A CUSTOMER?S CONCERN OF THE DRIVERS AIRBAG WARNING LIGHT BEING ILLUMINATED. CAUSE THE CLOCK SPRING CONNECTORS HAVE NOT BEEN LATCHED CORRECTLY. Read More »
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
A 'creak' or 'squeak' noise may be evident from the rear of the vehicle, more noticeable on uneven road surfaces and during cold ambient temperatures. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
"ISSUE: NEW VEHICLES ARRIVING AT PORTS OR RETAILERS ARE BEING REPORTED TO HAVE DAMAGE BUT WITHOUT SUFFICIENT INFORMATION TO UNDERSTAND THE CONCERN. Read More »
"SITUATION: THE FRONT BUMPER COVER MAY CRACK WHERE IT MEETS THE FRONT FENDER. CAUSE: THIS MAY BE DUE TO STRESS APPLIED TO THE BOTTOM OF THE FRONT BUMPER COVER CAUSING THE TOP SECTION OF THE FRONT BUMPER COVER TO CRACK WHERE IT MEETS THE ... Read More »
"SITUATION: THE FRONT BUMPER COVER MAY CRACK WHERE IT MEETS THE FRONT FENDER. CAUSE: THIS MAY BE DUE TO STRESS APPLIED TO THE BOTTOM OF THE FRONT BUMPER COVER CAUSING THE TOP SECTION OF THE FRONT BUMPER COVER TO CRACK WHERE IT MEETS THE ... Read More »
LAND ROVER: LR4 2010-2013, RANGE ROVER SPORT 2010-2013, LR2 2008, RANGE ROVER EVOQUE 2012: BULLETIN INFORMATION REGARDING THE HARNESS PROTECTIVE SLEEVE FOR FRONT/ REAR BUMPER DUE TO WIRING HARNESS CORROSION. Read More »
Issue: Side doors are being replaced in Service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors. Read More »
Issue: Side doors are being replaced in Service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors. Read More »
"ISSUE: EXTERIOR DOOR HANDLE KEYLESS LOCKING SENSOR DOES NOT OPERATE WHEN TOUCHED. CAUSE: QUALITY ISSUE WITH THE EXTERIOR DOOR HANDLE SENSOR." Read More »
"SITUATION: A 'CREAK' NOISE MAY BE HEARD FROM THE FRONT OR REAR DOOR / BODY SEAL AREA. CAUSE: THIS MAY BE CAUSED BY THE DOOR MARGIN SEAL MOVING AGAINST THE BODY AND CAUSING A 'CREAK' NOISE." Read More »
"ISSUE RANGE ROVER EVOQUE AND RANGE ROVER L405 CUSTOMERS MAY REPORT THAT ONE OR MORE OF THE CHROME DOOR HANDLES HAVE BECOME PITTED IN APPEARANCE CAUSE PLATING PROCESS OUT OF SPECIFICATION CAUSING BLEMISHES ON THE OUTER SURFACE. Read More »
"ISSUE: THE PRIMARY DOOR SEALS COME ADRIFT FROM THE BODY AT THE BOTTOM OF THE DOOR APERTURE. CAUSE: THE CAUSE IS BEING INVESTIGATED AND INFORMATIONIS REQUIRED TO HELP ESTABLISH ROOT CAUSE." Read More »
"RE-ISSUED FEBRUARY 2014. ISSUE: THE PRIMARY DOOR SEALS COME ADRIFT FROM THE BODY AT THE BOTTOM OF THE DOOR APERTURE. CAUSE: THE CAUSE IS BEING INVESTIGATED AND INFORMATION IS REQUIRED TO HELP ESTABLISH ROOT CAUSE. Read More »
LAND ROVER: DURING COLD TEMPERATURES, DOOR SEALS WOULD FREEZE OPENING DUE TO WATER COLLECTING AROUND SEAL ATTACHED TO DOOR. MODEL 2012 EVOQUE. *PE UPDATED 8/16/13. *PE Read More »
"SITUATION: A 'CREAK' NOISE MAY BE HEARD FROM THE FRONT OR REAR DOOR / BODY SEAL AREA. CAUSE: THIS MAY BE CAUSED BY THE DOOR MARGIN SEAL MOVING AGAINST THE BODY AND CAUSING A 'CREAK' NOISE." Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
ISSUE: CUSTOMER MAY EXPRESS CONCERN WITH THE TAILGATE: ?FUNCTIONALITY ? DIFFICULT TO OPEN/CLOSE.?CONTACT BETWEEN THE TAILGATE AND OTHER PANELS RESULTING IN PAINT RUB.?DAMAGED TAILGATE LATCH COVER AND/OR STRIKER. Read More »
"ISSUE: CUSTOMER MAY EXPRESS CONCERN WITH THE TAILGATE: FUNCTIONALITY ? DIFFICULT TO OPEN/CLOSE. CONTACT BETWEEN THE TAILGATE AND OTHER PANELS RESULTING IN PAINT RUB. DAMAGED TAILGATE LATCH COVER AND/OR STRIKER. Read More »
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
"SITUATION: THE LOADSPACE COVER MAY CONTACT THE TAILGATE INNER TRIM, RESULTING IN WEAR TO BOTH PARTS. CAUSE: THIS MAY BE CAUSED WHEN THE LOADSPACE COVER IS HELD ABOVE ITS DESIGN LOCATION." Read More »
"SITUATION: THE LOADSPACE COVER MAY CONTACT THE TAILGATE INNER TRIM, RESULTING IN WEAR TO BOTH PARTS. CAUSE: THIS MAY BE CAUSED WHEN THE LOADSPACE COVER IS HELD ABOVE ITS DESIGN LOCATION." Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
"ISSUE: LAND ROVER DEALERS / CUSTOMERS MAY REPORT THAT THE HOOD / BONNET 'OPEN' MESSSAGE IS ILLIMINATED IN THE INSTRUMENT PACK EVEN THOUGH THE HOOD / BONNET IS CLOSED CAUSE: THERE IS A POTENTIAL THAT AN INTERNAL SPRING COULD BECOME ... Read More »
"SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: ? THE ALARM IS TRIGGERED FOR NO APPARENT REASON; ? THE 'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR ? A MISLOCK SOUND IS EMITTED WHEN LOCKING THE ... Read More »
Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating. They may also report an error message "Top is not locked, less than 50km/h drive". Read More »
"SITUATION: PAINT DAMAGE TO THE ROOF PANEL AT THE A-PILLAR AREA MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY A CLASH BETWEEN THE A-PILLAR TRIM AND ROOF PANEL." Read More »
Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating. They may also report an error message "Top is not locked, less than 50km/h drive". Read More »
"ISSUE: EXTERIOR DOOR HANDLE KEYLESS LOCKING SENSOR DOES NOT OPERATE WHEN TOUCHED. CAUSE: QUALITY ISSUE WITH THE EXTERIOR DOOR HANDLE SENSOR." Read More »
"ISSUE: DOOR LOCK FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. Read More »
"ISSUE RANGE ROVER EVOQUE AND RANGE ROVER L405 CUSTOMERS MAY REPORT THAT ONE OR MORE OF THE CHROME DOOR HANDLES HAVE BECOME PITTED IN APPEARANCE CAUSE PLATING PROCESS OUT OF SPECIFICATION CAUSING BLEMISHES ON THE OUTER SURFACE. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
ISSUE: CUSTOMER MAY EXPRESS CONCERN WITH THE TAILGATE: ?FUNCTIONALITY ? DIFFICULT TO OPEN/CLOSE.?CONTACT BETWEEN THE TAILGATE AND OTHER PANELS RESULTING IN PAINT RUB.?DAMAGED TAILGATE LATCH COVER AND/OR STRIKER. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
"ISSUE: LAND ROVER DEALERS / CUSTOMERS MAY REPORT THAT THE HOOD / BONNET 'OPEN' MESSSAGE IS ILLIMINATED IN THE INSTRUMENT PACK EVEN THOUGH THE HOOD / BONNET IS CLOSED CAUSE: THERE IS A POTENTIAL THAT AN INTERNAL SPRING COULD BECOME ... Read More »
"SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: ? THE ALARM IS TRIGGERED FOR NO APPARENT REASON; ? THE 'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR ? A MISLOCK SOUND IS EMITTED WHEN LOCKING THE ... Read More »
"SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT ... Read More »
"ISSUE: CUSTOMER REPORTS THAT THE CRUISE CONTROL AND CLUSTER MENU FUNCTIONS WHEN USING THE RIGHT HAND SWITCHPACK ON THE STEERING WHEEL IS INOPERATIVE. Read More »
"ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE ... Read More »
"SITUATION: STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. Read More »
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING. Read More »
"SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES." Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
"ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE ... Read More »
"ISSUE: CUSTOMER REPORTS VEHICLE STEERING IS STIFF OR A NOISE IS COMING FROM THE STEERING GEAR INTERNALS. THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS. Read More »
"ISSUE: JAGUAT LAND ROVER ARE SEEKING INFORMATION CONCERNING WHEEL ARCH CLADDING CLIPS AND HOOKS CAUSE: THE ROOT CAUSE IS BEING INVESTIGATED AND INFORMATION IS REQUIRED" Read More »
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING. Read More »
Issue: Any issue affecting the operation of Climate Control Seats. For example: Seat heating or cooling inoperative, Intermittent operation, Noisy operation, Poor heating or cooling efficiency, Heating or cooling operation slow. Read More »
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment). Read More »
"SITUATION: THE FRONT SEAT CUSHION COVER(S) MAY APPEAR WRINKLED. CAUSE: THIS MAY BE CAUSED BY VARIATION IN THE DENSITY OF THE FIBER STRUCTURE WITHIN ONE HIDE AND/OR FROM HIDE-TO-HIDE CREATING A WRINKLED APPEARANCE ON LAMINATED LEATHER. Read More »
"SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY METAL-TO-METAL CONTACT BETWEEN THE SEAT SUSPENSION MAT HOOKS AND THE SEAT FRAME AND MAY BE VERIFIED BY VISUAL INSPECTION OF SEAT SUPPORT MAT ... Read More »
"SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY METAL-TO-METAL CONTACT BETWEEN THE SEAT SUSPENSION MAT HOOKS AND THE SEAT FRAME AND MAY BE VERIFIED BY VISUAL INSPECTION OF SEAT SUPPORT MAT ... Read More »
"ISSUE CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE CONDITION OF SEAT COVERS CAUSE LACK OF UNDERSTAND OF LEATHER AS A NATURAL PRODUCT AND THE CONDITIONS IT MAY CAUSE." Read More »
"ISSUE: THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. Read More »
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
"ISSUE THIS SSM IS BEING RELEASED TO CLARIFY THE FUNCTION OF THE SURROUND CAMERAS WHEN DEALING WITH CUSTOMERS COMPLAINTS OF BLUE SCREEN AND DUE TO CAMERAS BEING REPLACED WHEN THEY ARE NOT FAULTY. Read More »
"SITUATION: THE OVERHEAD CONSOLE LAMPS MAY TURN ON OR OFF UNEXPECTEDLY. CAUSE: THIS MAY BE CAUSED BY FRETTING CORROSION ON THE CONTACT OF THE PRINTED CIRCUIT BOARD (PCB) IN THE LAMP ASSEMBLY." Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle. Read More »
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle. Read More »
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating. They may also report an error message "Top is not locked, less than 50km/h drive". Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle. Read More »
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: Retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx. Read More »
"ISSUE: L538 & L359 HALOGEN BULB(S) BLOWING WITHIN THE 12 MONTH WARRANTY OF THE BULB. HALOGEN BULB - LR044458. CAUSE: LTB00841 HAS BEEN TEMPORARILY REMOVED FROM TOPIX IN ORDER TO PROCURE SUFFICIENT PARTS FROM JLR SUPPLIERS. Read More »
"ISSUE: OIL FILTER HOUSING CAP DIFFICULT TO FIT DUE TO O-RING/SEAL BEING LARGER THAN EXPECTED. CAUSE: OIL FILTER LR001247 SUPERSEEDS TO LR030778 WHICH IS SUPPLIED WITH A NEW SEAL. Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
LAND ROVER: ON SOME TRUCKS, THE DRIVER'S AIRBAG WARNING LIGHT ILLUMINATES DUE TO THE INCORRECT REPLACEMENT OF THE CLOCK SPRINGS. MODEL RANGE ROVER, SPORT, EVOQUE. *PE Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2014 MODEL YEAR LAND ROVER LR2 (L359) AND 2012-2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WITHIN THE LISTED VIN RANGES WHERE DIAGNOSTIC TROUBLE CODE (DTC) P0089-29, FUEL PRESSURE ... Read More »
"ISSUE: WARRANTY CLAIMS AND EPQR HAVE BEEN RECEIVED WHERE TECHNICAL BULLETIN LTB00342 HAS BEEN COMPLETED ON VEHICLES OUTSIDE THE VIN RANGE IN THE BULLETIN. THERE IS ALSO EVIDENCE THAT THE BULLETIN HAS BEEN COMPLETED ON EVOQUE. Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? ENGINE FAILS TO CRANK; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY ... Read More »
"ISSUE. INADVERTENT AUDIBLE SIGNAL WHILST DRIVING IN WET CONDITIONS. CAUSE. SENSITIVITY OF THE GESTURE CONTROL SENSORS (HANDS FREE TAILGATE ACCESS) AT THE REAR OF THE VEHICLE." Read More »
"ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"SITUATION: A '2 WHEEL DRIVE ONLY FAULT - TRACTION REDUCED' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON FURTHER INVESTIGATION, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE (DTC) P0961-62 STORED IN THE FAULT MEMORY. Read More »
"SITUATION: THE STEERING WHEEL VOLUME/MODE AND/OR VOICE ACTIVATION CONTROL SWITCH MAY NOT BE FUNCTIONING CORRECTLY. CAUSE: THIS MAY BE CAUSED BY A POOR GROUND." Read More »
"ISSUE: THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. Read More »
"ISSUE: CUSTOMER REPORTS THAT THE CRUISE CONTROL AND CLUSTER MENU FUNCTIONS WHEN USING THE RIGHT HAND SWITCHPACK ON THE STEERING WHEEL IS INOPERATIVE. Read More »
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? ENGINE FAILS TO CRANK; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ... Read More »
"SITUATION: THE STEERING WHEEL VOLUME/MODE AND/OR VOICE ACTIVATION CONTROL SWITCH MAY NOT BE FUNCTIONING CORRECTLY. CAUSE: THIS MAY BE CAUSED BY A POOR GROUND." Read More »
"ISSUE: SD CARD FAILS TO INITIALISE CAUSE: THIS ISSUE MAY BE CAUSED BY THE SD MICRO SWITCH BEING IN THE WRONG POSITION (I.E. LOCKED) WHEN THE SD CARD IS IN LOCKED POSITION THE HEAD UNIT MAY NOT DETECT THE CARD. Read More »
"ISSUE: GLOBAL DIAGNOSTIC SUPPORT (GDS) ARE RECEIVING REPORTS THAT WHEN THE KEY PROGRAMMING APPLICATION IS AT TEMPTED, IT FAILS TO COMPLETE. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER WITH DIAGNOSTIC TROUBLE CODE (DTC) P2188 STORED IN THE ENGINE CONTROL MODULE (ECM). Read More »
"ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE ... Read More »
"SITUATION: THE STEERING WHEEL VOLUME/MODE AND/OR VOICE ACTIVATION CONTROL SWITCH MAY NOT BE FUNCTIONING CORRECTLY. CAUSE: THIS MAY BE CAUSED BY A POOR GROUND." Read More »
"SITUATION: A 'SMART KEY NOT FOUND' MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHEN THE SMART KEY HANDSET IS LOCATED IN THE CENTER CONSOLE CUPHOLDER. Read More »
"ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE ... Read More »
"ISSUED MAY 2014: DURING A RECENT MARKET VISIT IT WAS NOTED THAT A SIGNIFICANT NUMBER OF DEALERS HAVE BEEN CARRYING OUT PDI?S AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING THE ... Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. Read More »
"ISSUE :- CUSTOMERS HAVE REPORTED THAT THE GRIDLINES ON THE GRAPHICAL DISPLAY ARE MISSING CAUSE :- POSSIBILITY THAT IT HAS BEEN SWITCHED OFF BY THE USER ACTION :- IF INVESTIGATING A CUSTOMER COMPLAINT OF NO GRIDLINES ON THE ... Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCHSCREEN, THEY MAY HAVE ERRORS OR GREYED OUT BUTTONS. Read More »
"ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE ... Read More »
"SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. Read More »
"ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS ?NO FAULT FOUND?. CAUSE: INCORRECT DIAGNOSIS." Read More »
"DESCRIPTION THERE IS NO SDD-BASED SERVICE INTERVAL INDICATOR RESET PROCEDURE FOR 2012-2014 MODEL YEAR LAND ROVER RANGE ROVER EVOQUE VEHICLES. Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
"SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT ... Read More »
"SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: ? AUDIO VOLUME WILL NOT ADJUST (UP AND/OR ... Read More »
"SITUATION: THE STEERING WHEEL VOLUME/MODE AND/OR VOICE ACTIVATION CONTROL SWITCH MAY NOT BE FUNCTIONING CORRECTLY. CAUSE: THIS MAY BE CAUSED BY A POOR GROUND." Read More »
"ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. Read More »
"SITUATION: THE STEERING WHEEL VOLUME/MODE AND/OR VOICE ACTIVATION CONTROL SWITCH MAY NOT BE FUNCTIONING CORRECTLY. CAUSE: THIS MAY BE CAUSED BY A POOR GROUND." Read More »
"SITUATION: THE STEERING WHEEL VOLUME/MODE AND/OR VOICE ACTIVATION CONTROL SWITCH MAY NOT BE FUNCTIONING CORRECTLY. CAUSE: THIS MAY BE CAUSED BY A POOR GROUND." Read More »
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. Read More »
"RE-ISSUED FEBRUARY 2014. ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCH SCREEN DISPLAY THEY ENCOUNTER ERRORS OR GREYED OUT BUTTONS. CAUSE: AUDIO CONTROL MODULE SOFTWARE ISSUES. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR ... Read More »
"ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS ?NO FAULT FOUND?. CAUSE: INCORRECT DIAGNOSIS." Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. Read More »
"AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE ?INITIALIZING? SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES" Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE ?INITIALIZING? SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES" Read More »
"ISSUE: LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY. HALEWOOD BUILT VEHICLES ONLY - IDENTIFIED BY THE 11TH DIGIT OF THE VIN = 'H' FREELANDER 2 (L359) ? VEHICLES VIN: ALL ? EVOQUE (L538) ... Read More »
"ISSUE: EVOQUE OR FREELANDER 2 / LR2 2.0L GASOLINE ENGINES - THE CUSTOMER REPORTS CHECK ENGINE LAMP ON WITH POSSIBLE NOISE FROM THE ENGINE. THE DTC THAT MAY BE LOGGED INCLUDE P0016-76, P0341-00, P000A-00, OR P0026-00. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Side doors are being replaced in Service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors. Read More »
Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating. They may also report an error message "Top is not locked, less than 50km/h drive". Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: Retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased. Read More »
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? ENGINE FAILS TO CRANK; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY ... Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
"ISSUE: JAGUAT LAND ROVER ARE SEEKING INFORMATION CONCERNING WHEEL ARCH CLADDING CLIPS AND HOOKS CAUSE: THE ROOT CAUSE IS BEING INVESTIGATED AND INFORMATION IS REQUIRED" Read More »
Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as due to a faulty air conditioning compressor. Read More »
"ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. Read More »
"ISSUE COMPLAINTS OF NOISE FROM HEATER/ AIR-CONDITIONING BLOWER MOTOR. CAUSE ENGINEERING INVESTIGATIONS HAVE FOUND THAT THE NOISE MAY POSSIBLY IN SOME CIRCUMSTANCES, BE CAUSED BY LOOSE OBJECTS OR MATERIAL WITHIN THE BLOWER MOTOR ... Read More »
"ISSUE: THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. Read More »
"ISSUE: ENGINEERING HAVE RECEIVED REPORTS OF COMPRESSOR CLUTCH FAILURE ON 2.0 PETROL, & 2.2 DIESEL FREELANDER & EVOQUE MODELS. CAUSE: INTERNAL ISSUE WITHIN CLUTCH." Read More »
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS." Read More »
