"ISSUE:
DURING THE REPLACEMENT OF A 9HP 9SPEED TRANSMISSIONS (CURRENTLY FITTED TO L538 'EVOQUE' VEHICLES), IT HAS BEEN HIGHLIGHTED THROUGH
INCOMPLETE WARRANTY CLAIMS THAT NOT ALL OF THE NECESSARY COMPONENTS ARE BEING REPLACED.
CAUSE:
TECHNICIANS ARE NOT CARRYING OUT REPAIRS AS PER TOPIX PROCEDURE AND RE-USING OLD FIXINGS WHERE IT IS NOT SUITABLE TO DO SO. ONE EXAMPLE OF THIS
WOULD BE THE 'FLEX PLATE' TO 'TORQUE CONVERTER' NUTS, TOPIX CLEARLY STATES THAT NEW NUTS MUST BE INSTALLED."
