Technical Service Bulletins (TSBs) for the 2014 Sorento are official communications between Kia & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when ... Read More »
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »
PITSTOP: INTERMITTENT POPPING NOISE FROM REAR OVER BUMPS - On some 2014MY Sorento (XMa) vehicles, built before September 26, 2013, a customer may complain of a very intermittent light knock, or popping noise, heard from the rear of the ... Read More »
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor ... Read More »
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento ... Read More »
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY ... Read More »
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 ... Read More »
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento ... Read More »
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY ... Read More »
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 ... Read More »
KIA 2011-2016 MY SPORTAGE : THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR ON CERTAIN ALL-WHEEL DRIVE EQUIPPED SPORTAGE VEHICLES, WILL EXHIBIT AN INOPERATIVE AWD SYSTEM WITH MALFUNCTION INDICATOR LAMP. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TSB: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection ... Read More »
TSB: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection ... Read More »
VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised to include additional information. Read More »
VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)- This bulletin has been revised to include additional information This bulletin provides information related to the Technical Service Bulletin ... Read More »
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803) titled ?Knock Sensor ... Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for ... Read More »
PARTS BULLETIN - THETA II ENGINE SAFETY RECALL (SC147) - This bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB REV4: CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK - THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME ... Read More »
TSB: CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK - THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME ... Read More »
REQUEST FOR REIMBURSEMENT FORM: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR ... Read More »
OWNER LETTER: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION - DEAR KIA SORENTO VEHICLE OWNER: KIA MOTORS AMERICA TAKES PRIDE IN PROVIDING YOU WITH HIGH QUALITY AND DEPENDABLE VEHICLES. Read More »
TSB: 2.4 GDI MIL ON WITH DTC(S) P0263/ P0266/ P0269/ P0272 - THIS BULLETIN PROVIDES INFORMATION ABOUT THE REPLACEMENT OF THE FUEL INJECTORS IN SOME SORENTO (XMA) PRODUCED 12/17/2012~12/11/2014, OPTIMA (QF) PRODUCED 07/28/2013~10/02/2015, ... Read More »
PITSTOP: DTC P0315 - CRANKSHAFT POSITION (CKP) SENSOR VARIATION NOT LEARNED - WHEN ENCOUNTERING A CUSTOMER COMPLAINT OF ENGINE MISFIRE WITH A MALFUNCTION INDICATOR LIGHT (MIL) ON IN THE DASH, CHECK FOR THE PRESENCE OF DTC P0315 ? ... Read More »
KIA: CRANKSHAFT POSITION SENSOR (CKP) VARIATION HAS NOT LEARNED CAUSING MISFIRE OF ENGINE AND MALFUNCTION INDICATOR LIGHT (MIL) TO COME IN DASH. MODEL ALL. NO YEARS LISTED. *PE Read More »
PITSTOP: SMART PEDAL FEATURE - THE ?SMART PEDAL? IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. Read More »
TSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND ... Read More »
OWNER LETTER: DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ... Read More »
DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND ... Read More »
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). Read More »
TECHNICAL SERVICE BULLETIN OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin provides information regarding the replacement of the Oil Pressure Switch associated with the 'Warranty Extension Program' (WTY026) on some 2014-2018MY ... Read More »
PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. Read More »
WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification that Kia is extending the New Vehicle Limited Warranty coverage for repairs that may be necessary to address an Oil Pressure Switch leak in 2014-2018 MY ... Read More »
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form for 14-18 MY Sorento customers which was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same ... Read More »
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY026. Read More »
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers of the warranty extension program for WTY026. Read More »
WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY026). Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service Interval Reminder" feature available on most Kia vehicles. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z_Rev3) - This bulletin has been revised to include additional information. Read More »
TSB: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - CLOSED - SUPERSEDED BY PI1802YZ/1803YZ. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - CLOSED - This bulletin has been superseded by PI1803Y/Z. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: TSB - REV 5 -KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R4: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. Read More »
TSB: PRODUCT IMPROVEMENT CAMPAIGN PI1803W/X_R5: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised to include additional information. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803). This bulletin has been revised to include additional information. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System ... Read More »
TSB: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection ... Read More »
TSB: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with ... Read More »
TSB: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with ... Read More »
OWNER LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on 2012-2014 MY Sorento vehicles equipped with 2. Read More »
TSB: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection ... Read More »
RECENT KIA MEDIA REPORTS, January 25, 2019 Update - Dear Kia Retailer, At Kia, safety is a top priority and we wrote to you last August and again last October to provide you with updates regarding news reports about non-collision fires in ... Read More »
PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. Read More »
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine. Read More »
WARRANTY BULLETIN: 2017-09.R4 - SC147 Claims Processing Procedures - This Warranty Bulletin accompanies TSB SC147 Theta II Engine Inspection and/or Replacement and is provided to dealers for specific guidance with claim administration and ... Read More »
PARTS BULLLETIN: 20201-0002 (Revision 3.1) - This bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TSB: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC005) - This bulletin provides information related to extracting ?in use performance tracking? emissions data from the engine control unit (ECU) in certain vehicles sold ... Read More »
TSB: SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information. Read More »
TSB: FILL LEVEL LIMIT VALVE REPLACEMENT - This bulletin provides information related to the fill level limit valve (FLLV) replacement on some Sorento (XMa) vehicles, produced from December 17, 2012 to December 11, 2014, which may exhibit ... Read More »
TSB:V6 FUEL INJECTOR REPLACEMENT - This bulletin provides the procedure to replace all the fuel injectors on some 2014MY Sorento (XMa) vehicles, which may experience an intermittent rough idle on cold starts. Read More »
PITSTOP: XM 2.4L GDI MIL ON WITH DTC ? P0269 - On some 2012-2015MY Sorento (XM) equipped with 2.4L GDI engines, the Malfunction Indicator Lamp (MIL) may illuminate with the ECM system-related DTC P0269. Read More »
PIT STOP: ROUGH IDLE AFTER COLD START ON 3.3L GDI ENGINE - When addressing a customer complaint of rough idle, which occurs only on the first start of the day and lasts for 30-45 seconds, check for the possibility of poor injector ... Read More »
PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI) system is the placement of each fuel injector directly into the engine cylinder head assembly. Read More »
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. Read More »
PITSTOP: HIGH PRESSURE FUEL PUMP AND FUEL LINE COMPATIBILITY - When replacing the High Pressure Fuel Pump of some 2014MY Sorento (XMa) vehicles equipped with the 2. Read More »
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. Read More »
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
PITSTOP - INTERMITTENT LACK OF POWER OR HESITATION UPON ACCELERATION - RESTRICTED FUEL LINE - This bulletin has been revised to include additional information. Read More »
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. Read More »
TSB:V6 FUEL INJECTOR REPLACEMENT - This bulletin provides the procedure to replace all the fuel injectors on some 2014MY Sorento (XMa) vehicles, which may experience an intermittent rough idle on cold starts. Read More »
PITSTOP: XM 2.4L GDI MIL ON WITH DTC ? P0269 - On some 2012-2015MY Sorento (XM) equipped with 2.4L GDI engines, the Malfunction Indicator Lamp (MIL) may illuminate with the ECM system-related DTC P0269. Read More »
PIT STOP: ROUGH IDLE AFTER COLD START ON 3.3L GDI ENGINE - When addressing a customer complaint of rough idle, which occurs only on the first start of the day and lasts for 30-45 seconds, check for the possibility of poor injector ... Read More »
PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI) system is the placement of each fuel injector directly into the engine cylinder head assembly. Read More »
TSB: FILL LEVEL LIMIT VALVE REPLACEMENT - This bulletin provides information related to the fill level limit valve (FLLV) replacement on some Sorento (XMa) vehicles, produced from December 17, 2012 to December 11, 2014, which may exhibit ... Read More »
PITSTOP: HIGH PRESSURE FUEL PUMP AND FUEL LINE COMPATIBILITY - When replacing the High Pressure Fuel Pump of some 2014MY Sorento (XMa) vehicles equipped with the 2. Read More »
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. Read More »
TECHNICAL SERVICE BULLETIN - PARTIAL REPAIR OF 4WD COUPLING - This bulletin provides the procedure information regarding the partial repair of the Four Wheel Drive (4WD) Coupling Assembly, Pressure Sensor, Actuator Motor or 4WD harness on ... Read More »
TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition ... Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition ... Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control ... Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TSB: PRODUCT IMPROVEMENT CAMPAIGN PI1803W/X_R5: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised to include additional information. Read More »
TSB: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with ... Read More »
TSB: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - This bulletin provides information related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with ... Read More »
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - TSB - ENGINE CONTROL UNIT (ECU) SOFTWARE UPDATE - This document is the Technical Service Bulletin for the new Product Improvement Campaign to provide information regarding a software update to the ... Read More »
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on 2012-2014 MY Sorento vehicles equipped with 2. Read More »
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - DEALER SERVICE MANAGER LETTER - Attention: All Kia Dealer Service Managers, Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect ... Read More »
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - QUESTIONS AND ANSWERS - ENGINE CONTROL UNIT (ECU) SOFTWARE UPDATE - This document is the Q & A for the new Product Improvement Campaign to provide information regarding a software update to the ... Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for ... Read More »
PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS. Read More »
TSB: FILL LEVEL LIMIT VALVE REPLACEMENT - This bulletin provides information related to the fill level limit valve (FLLV) replacement on some Sorento (XMa) vehicles, produced from December 17, 2012 to December 11, 2014, which may exhibit ... Read More »
TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch. Read More »
TSB: UVO SOFTWARE UPGRADE - MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, ... Read More »
TSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY ? 2015MY SORENTO (XMA) VEHICLES. Read More »
COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY ... Read More »
TSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Read More »
THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014 MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY, VOICE RECOGNITION, AND TO IMPROVE ... Read More »
"COMBINED TSB/SERVICE ACTION: BASE AUDIO SYSTEM UPGRADE (SA 223) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND ... Read More »
THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014 MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES TO IMPROVE BLUETOOTH? CONNECTIVITY, PHONEBOOK ... Read More »
TSB: ?C? STATE ERROR MESSAGE ON VERSION 8.5 MAP UPDATE - THIS BULLETIN DESCRIBES AN SD CARD REPLACEMENT PROCEDURE FOR CUSTOMERS THAT HAVE A SPECIFIC ERROR DISPLAYED ON THE NAVIGATION HEAD UNIT (SHOWN BELOW) AFTER PURCHASING AND INSTALLING ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: UVO SOFTWARE UPGRADE ? MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, ... Read More »
TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH ... Read More »
TSB: ECM UPGRADE ? SORENTO (XMA) 3.3 GDI MIL ON WITH DTCS P2096, P2098 - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2014-2015MY SORENTO (XMA) VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP ... Read More »
PITSTOP: BLUETOOTH? ISSUES AFTER IPHONE? IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE? WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC. Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
OWNER LETTER: DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ... Read More »
DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND ... Read More »
PITSTOP: KOREAN ERROR MESSAGES ON NAVIGATION DISPLAY - THIS ARTICLE PROVIDES INFORMATION TO ADDRESS THE FOLLOWING CUSTOMER COMPLAINTS ON NAVIGATION HEAD UNITS (AVN 3.0 OR AVN 3.5): * KOREAN ERROR MESSAGE THAT STARTS WITH NAVI. Read More »
PITSTOP: INTERMITTENT NO CRANK/START - ON SOME 2014-2015MY SORENTO (XM), CUSTOMERS MAY EXPERIENCE A CONCERN RELATED TO AN INTERMITTENT NO CRANK/START, ESPECIALLY AFTER AN OVERNIGHT COLD SOAK. Read More »
TSB: AUDIO SOFTWARE UPGRADE - BLUETOOTH? CALL CUTS OFF - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE ON SOME 2014MY SORENTO (XMA) AND 2013MY RIO (UB) VEHICLES (SEE PRODUCTION DATES BELOW) WHICH MAY ... Read More »
TSB: DRIVER?S SIDE POWER WINDOW SWITCH REPLACEMENT - This bulletin provides the procedure to replace the window motor switch of some 2014MY Sorento (XMa) vehicles, produced from December 17, 2012 through December 13, 2013, which may ... Read More »
TSB: SERVICE ACTION: BCM UPGRADE - IPM LOGIC IMPROVEMENT (SA163A) - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, ... Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
TSB: BCM UPGRADE - IPM LOGIC IMPROVEMENT - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, 2013 to November 15, 2013, ... Read More »
TSB: MIL ON WITH DTC P0087 - DIAGNOSIS AND REPAIR - This bulletin provides information related to some Optima (TF/QF), Sportage (SL), Sorento (XM) and Cadenza (VG) vehicles, which may experience a malfunction indicator lamp (MIL) ... Read More »
"TSB: REPLACEMENT BATTERY - SERVICE INFORMATION: 2014MY SORENTO VEHICLES ARE EQUIPPED WITH A NEWLY DESIGNED BATTERY TERMINAL, TERMINAL COVER AND O.E. BATTERY. Read More »
PITSTOP: MODIFYING TEMPERATURE DISPLAY READOUT UNITS FROM CELSIUS TO FAHRENHEIT ON SORENTO LX - FOLLOW THE PROCEDURE BELOW TO MODIFY THE TEMPERATURE DISPLAY READOUT UNITS FROM C? TO F?. Read More »
TSB: ELECTRICAL OR OTHER RELATED INFORMATION COLLECTION FOR LIMITED TIME PERIOD THROUGH 06/15/2013: KMA IS CONDUCTING A SPECIAL PHOTO AND INFORMATION COLLECTION WARRANTY TIME REIMBURSEMENT TSB TO ENHANCE THE COMMUNICATION AND FINDINGS AT ... Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
"TSB: REPLACEMENT BATTERY - SERVICE INFORMATION: 2014MY SORENTO VEHICLES ARE EQUIPPED WITH A NEWLY DESIGNED BATTERY TERMINAL, TERMINAL COVER AND O.E. BATTERY. Read More »
TECH TIP: Finding the correct wiring diagram for reverse input into audio head unit - If this vehicle is equipped with Navigation, then see wiring diagram for ?Back-Up Lamps? and you will see the Back-Up input into the audio unit. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TSB: SERVICE ACTION: BCM UPGRADE - IPM LOGIC IMPROVEMENT (SA163A) - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, ... Read More »
TSB: BCM UPGRADE - IPM LOGIC IMPROVEMENT - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, 2013 to November 15, 2013, ... Read More »
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System ... Read More »
OWNER LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on 2012-2014 MY Sorento vehicles equipped with 2. Read More »
PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - DEALER PRINCIPAL LETTER - Attention: All Kia Dealer Principals, Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine ... Read More »
TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. Read More »
TSB: BASE AUDIO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the base audio system software of some 2014MY Soul (PS), Sorento (XMa), Optima (TF, QF), Forte (YD), Sportage (SL), and Rio (UB) vehicles, to improve ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB: UVO SOFTWARE UPGRADE - MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, ... Read More »
COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY ... Read More »
COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ... Read More »
THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014 MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY, VOICE RECOGNITION, AND TO IMPROVE ... Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: UVO SOFTWARE UPGRADE ? MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, ... Read More »
TSB: ECM UPGRADE ? SORENTO (XMA) 3.3 GDI MIL ON WITH DTCS P2096, P2098 - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2014-2015MY SORENTO (XMA) VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP ... Read More »
TSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND ... Read More »
TSB: NAVIGATION UNIT SOFTWARE UPGRADE - This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza (VG) Sorento (XMa) and Optima (TF/QF) vehicles, produced from March 11, 2013 through January ... Read More »
TSB: BCM UPGRADE - IPM LOGIC IMPROVEMENT - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, 2013 to November 15, 2013, ... Read More »
TSB: UVO UPGRADE ? SORENTO (XM) AND FORTE (YD) - This bulletin provides the procedure for upgrading the UVO system on some 2014MY Sorento (XM), produced from January 22, 2013 through April 30, 2013, and 2014MY Forte (YD), produced from ... Read More »
TSB: HVAC CONTROL UNIT LOGIC IMPROVEMENT - This bulletin provides information related to HVAC controller software upgrade for 2014MY Sorento vehicles, produced from January 24, 2013 to September 22, 2013, equipped with Auto (FATC) or ... Read More »
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PITSTOP - NO COMMUNICATION WITH BLIND SPOT DETECTION AFTER COLLISION REPAIRS - This Pitstop provides information relating to the vehicles listed below with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? message and no ... Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
TSB: DRIVER?S SIDE POWER WINDOW SWITCH REPLACEMENT - This bulletin provides the procedure to replace the window motor switch of some 2014MY Sorento (XMa) vehicles, produced from December 17, 2012 through December 13, 2013, which may ... Read More »
KIA: ON SOME VEHICLES, THE MOTOR SWITCH FOR THE DRIVER'S SIDE POWER WINDOW NEEDS TO BE REPLACED AND PROCEDURE INFORMATION HAS BEEN PROVIDED. MODEL 2014 SORENTO. *PE Read More »
KIA: MY SORENTO 2014: THE WINDOW MOTOR SWITCH REQUIRES REPLACEMENT, BEFORE REPAIRS ARE DONE VERIFY THAT THE ELE057/SA163 HAS BEEN PERFORMED. *LJ Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle ... Read More »
WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly. Read More »
This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly. Read More »
WARRANTY BULLETIN: WTY003 - 2011-2015 MY SORENTO DRIVER'S FRONT AIRBAG CLOCK SPRING ASSEMBLY WARRANTY EXTENSION (WTY003) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON ... Read More »
OWNER LETTER: WTY003 - DEAR KIA SORENTO OWNER: KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY TO 15 YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. Read More »
TSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY ? 2015MY SORENTO (XMA) VEHICLES. Read More »
DEALER PRINCIPAL MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN ... Read More »
REQUEST FOR REIMBURSEMENT FORM: WTY003 - IF YOU HAVE PAID TO HAVE THE AIRBAG CLOCK SPRING ASSEMBLY REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. Read More »
DEALER PARTS AND SERVICE MANAGER MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH ... Read More »
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles ... Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
SC141 - SORENTO OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento vehicles ... Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
TSB: BACKUP WARNING SYSTEM MALFUNCTION - This bulletin provides the procedure to replace ALL four (4) backup warning sensors on some 2014MY Sorento (XMa) vehicles, produced from January 8, 2013 through November 1, 2013, which may ... Read More »
TSB: SORENTO STAINLESS BUMPER PROTECTOR SEPARATING - Some 2014MY Sorento vehicles, equipped with a Kia accessory Stainless Rear Bumper Protector, may exhibit a condition where the stainless insert is separating from the protector base, as ... Read More »
COMBINED TSB /SERVICE ACTION: EXTERIOR REAR DOOR HANDLE TRIM CAP(S) REPLACEMENT (SA 200) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER ... Read More »
THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2015-2015 MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR ... Read More »
PITSTOP: TAILGATE WILL NOT OPEN OR CLOSES AGAIN AFTER STARTING TO OPEN - A customer complaint of a Power Tailgate System (PTGS) intermittently inoperative for a period of time or a Power Tailgate which starts to open but then immediately ... Read More »
TSB: LIFTER BRACKET REPLACEMENT FOR SORENTO POWER TAILGATE SYSTEM - THIS BULLETIN PROVIDES THE PROCEDURE TO RESOLVE A CONCERN WITH THE OPERATION OF THE POWER TAILGATE SYSTEM (PTGS) ON SOME SORENTO VEHICLES, PRODUCED FROM S.O.P. Read More »
PITSTOP: POWER TAILGATE SYSTEM RE-INITIALIZATION PROCEDURE - THIS ARTICLE PROVIDES THE PROCEDURE TO RE-INITIALIZE THE POWER TAILGATE SYSTEM (PTGS) ON ALL SORENTO (XMA) VEHICLES (IF EQUIPPED). Read More »
TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being ... Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being ... Read More »
PITSTOP - INTERMITTENT LACK OF POWER OR HESITATION UPON ACCELERATION - RESTRICTED FUEL LINE - This bulletin has been revised to include additional information. Read More »
PITSTOP: SMART PEDAL FEATURE - THE ?SMART PEDAL? IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. Read More »
TSB: TPMS SENSOR INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE ALL TIRE PRESSURE MONITORING SYSTEM (TPMS) SENSORS ON 2014MY SORENTO (XMA) VEHICLES, WHEN ANY OF THE TPMS SENSORS ARE CONFIRMED INOPERATIVE. Read More »
TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor ... Read More »
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento ... Read More »
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY ... Read More »
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle ... Read More »
TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles ... Read More »
PITSTOP: RATTLE NOISE FROM 2ND ROW SEAT HEADRESTS - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL RATTLE NOISE CONCERN FROM THE 2ND ROW SEAT HEADRESTS ON SOME SORENTO (XMA) VEHICLES. Read More »
TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor ... Read More »
PITSTOP - NO COMMUNICATION WITH BLIND SPOT DETECTION AFTER COLLISION REPAIRS - This Pitstop provides information relating to the vehicles listed below with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? message and no ... Read More »
TSB: BACKUP WARNING SYSTEM MALFUNCTION - This bulletin provides the procedure to replace ALL four (4) backup warning sensors on some 2014MY Sorento (XMa) vehicles, produced from January 8, 2013 through November 1, 2013, which may ... Read More »
TSB: BACKUP WARNING SYSTEM MALFUNCTION - This bulletin provides the procedure to replace ALL four (4) backup warning sensors on some 2014MY Sorento (XMa) vehicles, produced from January 8, 2013 through November 1, 2013, which may ... Read More »
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE ... Read More »
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. Read More »
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE ... Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting ... Read More »
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. Read More »
TSB: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN - PARTIAL REPAIR OF 4WD COUPLING - This bulletin provides the procedure information regarding the partial repair of the Four Wheel Drive (4WD) Coupling Assembly, Pressure Sensor, Actuator Motor or 4WD harness on ... Read More »
WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly. Read More »
This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly. Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s ... Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for ... Read More »
TSB - HEAD UNIT MISMATCH WITH MICROPHONE - This bulletin provides information regarding correct 3.3 Volt and 8 Volt microphone (MIC) matching with head unit part numbers on some 2014-2015MY vehicles. Read More »
REQUEST FOR REIMBURSEMENT FORM: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR ... Read More »
OWNER LETTER: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION - DEAR KIA SORENTO VEHICLE OWNER: KIA MOTORS AMERICA TAKES PRIDE IN PROVIDING YOU WITH HIGH QUALITY AND DEPENDABLE VEHICLES. Read More »
TSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Read More »
COMBINED TSB /SERVICE ACTION: EXTERIOR REAR DOOR HANDLE TRIM CAP(S) REPLACEMENT (SA 200) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER ... Read More »
THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2015-2015 MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR ... Read More »
TSB: UVO SOFTWARE UPGRADE ? MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, ... Read More »
TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH ... Read More »
PITSTOP: BLUETOOTH? ISSUES AFTER IPHONE? IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE? WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC. Read More »
PITSTOP: KOREAN ERROR MESSAGES ON NAVIGATION DISPLAY - THIS ARTICLE PROVIDES INFORMATION TO ADDRESS THE FOLLOWING CUSTOMER COMPLAINTS ON NAVIGATION HEAD UNITS (AVN 3.0 OR AVN 3.5): * KOREAN ERROR MESSAGE THAT STARTS WITH NAVI. Read More »
TSB: AUDIO SOFTWARE UPGRADE - BLUETOOTH? CALL CUTS OFF - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE ON SOME 2014MY SORENTO (XMA) AND 2013MY RIO (UB) VEHICLES (SEE PRODUCTION DATES BELOW) WHICH MAY ... Read More »
TSB: HVAC CONTROL UNIT LOGIC IMPROVEMENT - This bulletin provides information related to HVAC controller software upgrade for 2014MY Sorento vehicles, produced from January 24, 2013 to September 22, 2013, equipped with Auto (FATC) or ... Read More »
TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA). Read More »
PITSTOP: RATTLE NOISE FROM 2ND ROW SEAT HEADRESTS - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL RATTLE NOISE CONCERN FROM THE 2ND ROW SEAT HEADRESTS ON SOME SORENTO (XMA) VEHICLES. Read More »
TSB: ELECTRICAL OR OTHER RELATED INFORMATION COLLECTION FOR LIMITED TIME PERIOD THROUGH 06/15/2013: KMA IS CONDUCTING A SPECIAL PHOTO AND INFORMATION COLLECTION WARRANTY TIME REIMBURSEMENT TSB TO ENHANCE THE COMMUNICATION AND FINDINGS AT ... Read More »
TSB - HEAD UNIT MISMATCH WITH MICROPHONE - This bulletin has been revised to include additional information. This bulletin provides information regarding correct 3. Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing ... Read More »
PITSTOP: IMPROPER MAP DATA ERROR WHEN INSTALLING SD CARD - This article provides information regarding a potential error message which may be received on some 2014 MY Sorento vehicles. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TSB: UVO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the UVO system on some 2014-2016MY Soul (PS), Sorento (XMa)/(UMa), Optima (TF HEV), Forte (YD), Sportage (SL), 2015-2016MY Sedona (YP), and 2014-2015(MY) Optima ... Read More »
TSB: BASE AUDIO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the base audio system software of some 2014MY Soul (PS), Sorento (XMa), Optima (TF, QF), Forte (YD), Sportage (SL), and Rio (UB) vehicles, to improve ... Read More »
"COMBINED TSB/SERVICE ACTION: BASE AUDIO SYSTEM UPGRADE (SA 223) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
PITSTOP: KOREAN ERROR MESSAGES ON NAVIGATION DISPLAY - THIS ARTICLE PROVIDES INFORMATION TO ADDRESS THE FOLLOWING CUSTOMER COMPLAINTS ON NAVIGATION HEAD UNITS (AVN 3.0 OR AVN 3.5): * KOREAN ERROR MESSAGE THAT STARTS WITH NAVI. Read More »
TSB: NAVIGATION UNIT SOFTWARE UPGRADE - This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza (VG) Sorento (XMa) and Optima (TF/QF) vehicles, produced from March 11, 2013 through January ... Read More »
TSB: NAVIGATION UNIT PART NUMBER AND SD CARD COMPATIBILITY - This bulletin provides information regarding navigation unit part numbers, and compatible SD Card part numbers, for some Cadenza (VG), Sorento (XMa) and Forte (YD) vehicles. Read More »
PITSTOP: DIAGNOSING SIRIUS TRAFFIC ISSUES - This article provides diagnostic information in regards to specific Sirius traffic customer complaints, as detailed in this Article. Read More »
PITSTOP: IMPROPER MAP DATA ERROR WHEN INSTALLING SD CARD - This article provides information regarding a potential error message which may be received on some 2014 MY Sorento vehicles. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle ... Read More »
TSB: PRODUCT IMPROVEMENT CAMPAIGN PI1803W/X_R5: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised to include additional information. Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s ... Read More »
WTY - SC147 Claims Processing Procedures - REVISED - Authorization of Claims Processing for SC147 - See this bulletin for specific handling procedures regarding SC147. Read More »
TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch. Read More »
COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ... Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN - PARTIAL REPAIR OF 4WD COUPLING - This bulletin provides the procedure information regarding the partial repair of the Four Wheel Drive (4WD) Coupling Assembly, Pressure Sensor, Actuator Motor or 4WD harness on ... Read More »
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R4: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. Read More »
TSB: EXTERIOR EMBLEM REPLACEMENT - This bulletin provides the procedure to replace the front and rear Kia emblems on some 2014-2015MY Optima (QF) and replace the front and if necessary, the rear emblems on some 2014-2015MY Sorento (XMa) ... Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Read More »
TSB: GENERAL INFORMATION AND DIAGNOSIS FOR SMART KEY FOB SYSTEMS AND START/STOP BUTTONS - This bulletin provides information related to the Smart Key Systems on vehicles equipped with A/T (automatic transaxle) and Start/Stop Buttons (SSB). Read More »
PITSTOP: INTERMITTENT POPPING NOISE FROM REAR OVER BUMPS - On some 2014MY Sorento (XMa) vehicles, built before September 26, 2013, a customer may complain of a very intermittent light knock, or popping noise, heard from the rear of the ... Read More »
PIT STOP: PROGRAMMING A THIRD SMART KEY ON CERTAIN 2014-15MY VEHICLES - In past Smart Key systems, the maximum amount of keys that could be programmed to a vehicle was 2. Read More »
TSB: UVO UPGRADE ? SORENTO (XM) AND FORTE (YD) - This bulletin provides the procedure for upgrading the UVO system on some 2014MY Sorento (XM), produced from January 22, 2013 through April 30, 2013, and 2014MY Forte (YD), produced from ... Read More »
TSB: SORENTO STAINLESS BUMPER PROTECTOR SEPARATING - Some 2014MY Sorento vehicles, equipped with a Kia accessory Stainless Rear Bumper Protector, may exhibit a condition where the stainless insert is separating from the protector base, as ... Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. Read More »
TSB: TESTING A/C COMPRESSOR FUNCTION USING GDS - This bulletin provides information on a new procedure to test A/C compressor function using the GDS. Read More »
