Technical Service Bulletins (TSBs) for the 2011 Sorento are official communications between Kia & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »
TSB: FRONT STRUT AND DUST COVER REPLACEMENT - This bulletin provides the procedure for replacing the front struts and dust covers on some 2011-2013MY Sorento (XM) vehicles, produced from October 26, 2009 through January 21, 2013, which ... Read More »
KIA: THE COIL SPRINGS MAY COLLECT ROCKS IN THE FRONT STRUT AND CAUSE DAMAGE. THERE MAY ALSO BE A SQUEAKING NOISE. 2011 SORENTO. *RM UPDATED 1/23/12. *PE Read More »
TSB: COMBINED TSB / SERVICE ACTION: FRONT STRUT BEARING REPLACEMENT (SA178) - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACING THE FRONT STRUT BEARINGS ON SOME 2011- 2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 THROUGH ... Read More »
TSB: FRONT STRUT AND DUST COVER REPLACEMENT - This bulletin provides the procedure for replacing the front struts and dust covers on some 2011-2013MY Sorento (XM) vehicles, produced from October 26, 2009 through January 21, 2013, which ... Read More »
PITSTOP: GRINDING OR CREAKING NOISE WHEN TURNING - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL GRINDING OR CREAKING NOISE HEARD FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY AT SLOW SPEEDS, ON SOME 2011 - 2013MY ... Read More »
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor ... Read More »
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento ... Read More »
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY ... Read More »
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 ... Read More »
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento ... Read More »
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY ... Read More »
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 ... Read More »
KIA 2011-2016 MY SPORTAGE : THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR ON CERTAIN ALL-WHEEL DRIVE EQUIPPED SPORTAGE VEHICLES, WILL EXHIBIT AN INOPERATIVE AWD SYSTEM WITH MALFUNCTION INDICATOR LAMP. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - DEALER SERVICE MANAGER LETTER - This document is notice to the Dealer Service Managers advising them of the Product Improvement Campaign. Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for ... Read More »
DEALER PRINCIPAL MEMO: ATTENTION: KIA DEALER PRINCIPALS - Kia Motors America, Inc. is conducting a Voluntary Service Campaign on certain 2011-2013 MY Sorento vehicles with the 3. Read More »
DEALER SERVICE MANAGER MEMO: Attention: All Kia Service Managers - Kia Motors America, Inc. is conducting a Voluntary Service Campaign to upgrade the Engine Control Module (?ECM?) logic on certain 2011-2013 MY Kia Sorento vehicles ... Read More »
OWNER NOTIFICATION LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to reprogram the Engine Control Module in certain 2011-2013 model year Sorento vehicles. Read More »
TSB: 3.5 L MPI - COLD ENGINE START-UP CHATTER - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, equipped with the 3. Read More »
KIA: INFORMATION REGARDING VEHICLES EXPERIENCING MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM WHICH NEEDS TO HAVE SOFTWARE UPGRADED TO CORRECT OR PREVENT THIS CONDITION. Read More »
TSB: VCMA DIAGNOSIS - MIL ON WITH DTC P200A - This bulletin provides information for some 2011-2013MY Sorento (XMa) vehicles, equipped with a 3. Read More »
KIA: AFTER ENGINE HAS STARTED, WOULD HAVE A MALFUNCTION INDICATOR LAMP (MIL), CAUSED BY AN INOPERATIVE VCM ACTUATOR, ON SOME VEHICLES, OR AN INOPERATIVE VALVE LINKAGE IN THE INTAKE MANIFOLD ASSEMBLY. MODELS 2011-2013 SORENTO. Read More »
KIA: A REPLACEMENT PROCEDURE IS IN PLACE FOR VARIABLE CHARGE MOTION ACTUATOR (VCMA), ON SOME VEHICLES, THAT ARE EXPERIENCING ILLUMINATION MALFUNCTION INDICATOR LAMP (MIL) AND CONCERNS ABOUT DRIVABILITY. MODELS 2011-2013 SORENTO. Read More »
PITSTOP: SORENTO (XM) WITH DTC CODES P0449 OR P2422 - SOME SORENTO (XM) VEHICLES MAY SET A DTC FLOW P0449 OR P2422 WHICH MAY BE CAUSED BY SPIDER WEBS IN AND AROUND THE EVAPORATIVE EMISSIONS VENT LINES CREATING THE SET DTC. Read More »
KIA: DUE TO DESIGN OF DRAIN HOLES IN VALLEY OF LAMBDA V6 ENGINES, A MISDIAGNOSE OF A POSSIBLE OIL LEAK SOURCE IN REAR MAIN SEAL OR OIL PAN, WHEN ACTUAL LEAKS COMING FROM ENGINE VALLEY,OIL FILTER HOUSING, OIL PRESSURE SWITCH, AND/OR ... Read More »
TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). Read More »
SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2101Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published in (PI2101) titled "Knock Sensor Detection System - ... Read More »
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI2101 - THETA 2.4L MPI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2101) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - OWNER LETTER - This document is notice to the 2011 MY Sorento vehicle owners advising them of the Product Improvement Campaign on their vehicles. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - DEALER PRINCIPAL LETTER - This document is the notice to the dealer principals notifying them of the Product Improvement Campaign. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - This document is the Question and Answer Guide containing the most frequently asked questions on a campaign. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine. Read More »
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY ... Read More »
KIA: PITSTOP-NO DRIVEABILITY COMPLAINTS. SOME VEHICLES WITH 3.5L PRODUCED PRIOR TO 4/8/10 MAY SET A P0300 DTC WITH NO INDICATION OF ENGINE ROUGHNESS OR MIS-FIRE. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI2101 - THETA 2.4L MPI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2101) - This bulletin provides information related to a software update to the Engine ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. Read More »
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. Read More »
TSB: SORENTO FUEL FILLER DOOR OPERATION UPGRADE - This bulletin provides information related to some Sorento (XMa) vehicles, produced from October 15, 2009 to September 29, 2011, which may exhibit a hard to open fuel filler door. Read More »
PITSTOP: SORENTO (XM) WITH DTC CODES P0449 OR P2422 - SOME SORENTO (XM) VEHICLES MAY SET A DTC FLOW P0449 OR P2422 WHICH MAY BE CAUSED BY SPIDER WEBS IN AND AROUND THE EVAPORATIVE EMISSIONS VENT LINES CREATING THE SET DTC. Read More »
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. Read More »
TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM. Read More »
TSB: AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED. THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. Read More »
TSB: SERVICE ACTION: 6-SPEED AUTOMATIC TRANSAXLE INHIBITOR SWITCH BRACKET INSTALLATION (SA126) - THIS BULLETIN PROVIDES INFORMATION RELATING TO SOME SORENTO (XMA) VEHICLES PRODUCED FROM OCTOBER 27, 2009 TO FEBRUARY 25, 2011 WHICH MAY ... Read More »
KIA: PROVIDES INFORMATION RELATED TO A ELECTRONIC STABILITY CONTROL (ESC) SOFTWARE UPGRADE AVAILABLE FOR SOME VEHICLES WITH MANUAL TRANSMISSION. Read More »
KIA: INTERMEDIATE SHAFT NOISE. CERTAIN VEHICLES WITH AUTOMATIC TRANSMISSIONS BE REPAIRED FOR THIS CONCERN. TWO COUNTERMEASURES WILL BE IMPLEMENTED SIMULTANEOUSLY TO CORRECT THE INTERMEDIATE SHAFT NOISE. *PE UPDATED 11/22/10. Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
KIA: INFORMATION REGARDING INSTALLING AN INHIBITOR SWITCH BRACKET ON INHIBITOR SWITCH DUE TO AN UNEVEN ENGAGEMENT WHEN SHIFTING GEARS OR A NO START CONDITION IN POWER TRAIN CONTROL MODULE (PCM). MODELS 2011-2012 SORENTO. Read More »
KIA: THE MALFUNCTION LIGHT IS ON WITH AN INTERNAL TROUBLE CODE STORED. THEERE IS A PROCEDURE FOR UPDATING THE POWER CONTROL MODULE. 2011 SORENTO. *RM Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition ... Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition ... Read More »
PRODUCT IMPROVEMENT CAMPAIGN - OWNER LETTER - This document is notice to the 2011 MY Sorento vehicle owners advising them of the Product Improvement Campaign on their vehicles. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - DEALER PRINCIPAL LETTER - This document is the notice to the dealer principals notifying them of the Product Improvement Campaign. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - This document is the Question and Answer Guide containing the most frequently asked questions on a campaign. Read More »
TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI2101 - THETA 2.4L MPI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2101) - This bulletin provides information related to a software update to the Engine ... Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
REQUEST FOR REIMBURSEMENT FORM - WTY012 ??A?A? 2011-2013 MY SORENTO HEADLAMP LOW BEAM CONNECTOR WIRING HARNESS NEW VEHICLE LIMITED WARRANTY EXTENSION Read More »
TSB: HALOGEN LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides the procedure to replace the halogen low beam bulb connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, ... Read More »
Attention: All Dealer Principals - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the ... Read More »
Attention: All Kia Parts & Service Managers - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, ... Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for ... Read More »
PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS. Read More »
SC149DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April ... Read More »
SC149DPSM - DEALER PARTS AND SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer parts and service managers of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento ... Read More »
TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch. Read More »
TSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY ? 2015MY SORENTO (XMA) VEHICLES. Read More »
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: DRIVER?S SIDE POWER WINDOW MOTOR REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM JANUARY 28, 2010 THROUGH MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVER?S SIDE WINDOW. Read More »
TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH ... Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
TSB: SERVICE ACTION: ECM UPGRADE ? MIL ON WITH DTC P0638 AND ETC MOTOR CLEANING (SA153) - This bulletin provides information related to the ECM software upgrade for some 2011-2013MY Sorento 3. Read More »
TSB: VCMA DIAGNOSIS - MIL ON WITH DTC P200A - This bulletin provides information for some 2011-2013MY Sorento (XMa) vehicles, equipped with a 3. Read More »
"PITSTOP: 2011MY SORENTO STOP LAMP SWITCH INOPERATIVE AFTER PERFORMING CAMPAIGN SC098 - THIS ARTICLE PROVIDES INFORMATION REGARDING A SMALL NUMBER OF NONFUNCTIONING STOP LAMP SWITCHES IN SORENTO (XM) VEHICLES, AFTER PERFORMING VOLUNTARY ... Read More »
KIA: PITSTOP-NO DRIVEABILITY COMPLAINTS. SOME VEHICLES WITH 3.5L PRODUCED PRIOR TO 4/8/10 MAY SET A P0300 DTC WITH NO INDICATION OF ENGINE ROUGHNESS OR MIS-FIRE. Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
KIA: THERE MAY BE A CONDITION WHERE THE BATTERY LIGHT/CHARGING SYSTEM WILL BE ILLUMINATED. THERE COULD BE NO CHARGE AND THERE IS A PROCESS FOR REPLACING THE ALTERNATOR. *RM UPDATED ON 06/08/2011. Read More »
KIA: SERVICE ACTION-STARTER SOLENOID WIRE CONTACT WITH COOLANT LINE BRACKET. PROVIDES INFORMATION RELATING TO SOME VEHICLES EQUIPPED WITH 2.4L ENGINES. Read More »
TSB: SC149R1 - HALOGEN HEADLAMP LOW BEAM CONNECTOR REPLACEMENT (SC149) - This bulletin provides the procedure to replace the halogen headlamp low beam connector wiring harnesses on some 2011-2012MY Sorento (XMa) vehicles, produced from ... Read More »
TECH TIP: Finding the correct wiring diagram for reverse input into audio head unit - If this vehicle is equipped with Navigation, then see wiring diagram for ?Back-Up Lamps? and you will see the Back-Up input into the audio unit. Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
KIA: IN SOME VEHICLES WITH 2.4L ENGINE PRODUCED 10/23/09-12/14/09 AND VEHICLES WITH 3.5L ENGINE PRODUCED 10/23/09-01/21/10, AN EMS CONNECTOR MAY NOT HAVE BEEN PROPERLY SNAPPED INTO PLACE. Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - DEALER SERVICE MANAGER LETTER - This document is notice to the Dealer Service Managers advising them of the Product Improvement Campaign. Read More »
TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
VOLUNTARY SERVICE CAMPAIGN - ECM LOGIC UPGRADE ? SORENTO (XMA) 3.5L MPI (SC106) - This bulletin provides information related to an upgrade of the ECM software on some 2011~2013MY Sorento (XMa) vehicles, produced from July 12, 2010 through ... Read More »
KIA: INFORMATION REGARDING VEHICLES EXPERIENCING MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM WHICH NEEDS TO HAVE SOFTWARE UPGRADED TO CORRECT OR PREVENT THIS CONDITION. Read More »
TSB: SERVICE ACTION: ECM UPGRADE ? MIL ON WITH DTC P0638 AND ETC MOTOR CLEANING (SA153) - This bulletin provides information related to the ECM software upgrade for some 2011-2013MY Sorento 3. Read More »
KIA: PROVIDES INFORMATION RELATED TO A ELECTRONIC STABILITY CONTROL (ESC) SOFTWARE UPGRADE AVAILABLE FOR SOME VEHICLES WITH MANUAL TRANSMISSION. Read More »
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TSB: HALOGEN LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides the procedure to replace the halogen low beam bulb connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, ... Read More »
REQUEST FOR REIMBURSEMENT FORM - WTY012 ??A?A? 2011-2013 MY SORENTO HEADLAMP LOW BEAM CONNECTOR WIRING HARNESS NEW VEHICLE LIMITED WARRANTY EXTENSION Read More »
TSB: HALOGEN LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides the procedure to replace the halogen low beam bulb connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, ... Read More »
Attention: All Dealer Principals - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the ... Read More »
Attention: All Kia Parts & Service Managers - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, ... Read More »
SC149DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April ... Read More »
SC149DPSM - DEALER PARTS AND SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer parts and service managers of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento ... Read More »
"PITSTOP: 2011MY SORENTO STOP LAMP SWITCH INOPERATIVE AFTER PERFORMING CAMPAIGN SC098 - THIS ARTICLE PROVIDES INFORMATION REGARDING A SMALL NUMBER OF NONFUNCTIONING STOP LAMP SWITCHES IN SORENTO (XM) VEHICLES, AFTER PERFORMING VOLUNTARY ... Read More »
KIA: EXTERIOR BULB REPLACEMENT. PROVIDES INFORMATION RELATING TO VEHICLES BUILT THAT MAY EXPERIENCE REDUCED LIFE FOR SOME OF THE EXTERIOR BULBS. Read More »
TSB: SC149R1 - HALOGEN HEADLAMP LOW BEAM CONNECTOR REPLACEMENT (SC149) - This bulletin provides the procedure to replace the halogen headlamp low beam connector wiring harnesses on some 2011-2012MY Sorento (XMa) vehicles, produced from ... Read More »
SC149DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April ... Read More »
SC149DPSM - DEALER PARTS AND SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer parts and service managers of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento ... Read More »
KIA: SOME VEHICLES HAVE AN INCORRECT STOP LAMP SWITCH, THAT IS INOPERATIVE, DUE TO AN IMPROPER REPAIR OF STOP LAMP SWITCH UNDER RECALL CAMPAIGN SC098 WAS PERFORMED. MODEL 2011 SORENTO. Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
TSB: WINDSHIELD WASHER PUMP INLET FILTER REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATING TO POSSIBLE FOREIGN DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. Read More »
TSB: DRIVER?S SIDE POWER WINDOW MOTOR REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM JANUARY 28, 2010 THROUGH MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVER?S SIDE WINDOW. Read More »
TSB: DRIVER?S SIDE POWER WINDOW MOTOR REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM JANUARY 28, 2010 THROUGH MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVER?S SIDE WINDOW. Read More »
SERVICE ACTION: DRIVER'S SIDE POWER WINDOW MOTOR REFLASH PROCEDURE (SA143A) - THIS BULLETIN PROVIDES INFORMATION RELATING TO SOME SORENTO (XM) VEHICLES PRODUCED FROM JANUARY 28, 2010 TO MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle ... Read More »
WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly. Read More »
This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly. Read More »
WARRANTY BULLETIN: WTY003 - 2011-2015 MY SORENTO DRIVER'S FRONT AIRBAG CLOCK SPRING ASSEMBLY WARRANTY EXTENSION (WTY003) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON ... Read More »
OWNER LETTER: WTY003 - DEAR KIA SORENTO OWNER: KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY TO 15 YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. Read More »
TSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY ? 2015MY SORENTO (XMA) VEHICLES. Read More »
DEALER PRINCIPAL MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN ... Read More »
REQUEST FOR REIMBURSEMENT FORM: WTY003 - IF YOU HAVE PAID TO HAVE THE AIRBAG CLOCK SPRING ASSEMBLY REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. Read More »
DEALER PARTS AND SERVICE MANAGER MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH ... Read More »
KIA: CAUTION DURING AIRBAG CONTROL UNIT SERVICING. DESCRIBES PRECAUTIONS NECESSARY DURING AIRBAG CONTROL UNIT (ACU) RELATED DIAGNOSIS/REPAIR/REPLACEMENT TO PREVENT ACCIDENTAL AIRBAG DEPLOYMENT DURING SERVICING. Read More »
KIA: CAUTION DURING AIRBAG CONTROL UNIT SERVICING. DESCRIBES PRECAUTIONS NECESSARY DURING AIRBAG CONTROL UNIT (ACU) RELATED DIAGNOSIS/REPAIR/REPLACEMENT TO PREVENT ACCIDENTAL AIRBAG DEPLOYMENT DURING SERVICING. Read More »
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles ... Read More »
TSB: COMBINED TSB/SERVICE ACTION: SORENTO FUEL FILLER DOOR OPERATION UPGRADE (SA146) - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 15, 2009 TO SEPTEMBER 29, 2011, WHICH MAY EXHIBIT A ... Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
SC141 - SORENTO OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento vehicles ... Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
TSB: FRONT DOOR LATCH CUSTOMER SATISFACTION PROGRAM (CS1603) - THIS BULLETIN PROVIDES INFORMATION REGARDING THE INSPECTION, UPGRADE AND/OR REPLACEMENT OF DOOR LATCHES ON 2011MY SORENTO (XMA) VEHICLES. Read More »
SERVICE ACTION: INTERIOR DOOR HANDLE PEELING (SA203) - THIS BULLETIN PROVIDES THE PROCEDURE TO INSPECT OR REPLACE THE INSIDE CHROME DOOR HANDLE(S) ON SOME 2011MY SORENTO (XMA) VEHICLES, PRODUCED FROM JULY, 2010 THROUGH FEBRUARY, 2011 ... Read More »
TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being ... Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
TSB: FRONT DOOR LATCH - CUSTOMER SATISFACTION PROGRAM (CS1603) - This bulletin provides information regarding the inspection, upgrade and/or replacement of door latches on 2011MY Sorento (XMa) vehicles. Read More »
TSB: FRONT DOOR LATCH CUSTOMER SATISFACTION PROGRAM (CS1603) - THIS BULLETIN PROVIDES INFORMATION REGARDING THE INSPECTION, UPGRADE AND/OR REPLACEMENT OF DOOR LATCHES ON 2011MY SORENTO (XMA) VEHICLES. Read More »
DEALER PRINCIPAL MEMO: CS1603 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE DOOR LATCHES IN 2011 MY SORENTO VEHICLES. Read More »
DEALER PARTS AND SERVICE MANAGER MEMO: CS1603 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE DOOR LATCHES IN 2011 MY SORENTO VEHICLES. Read More »
REQUEST FOR REIMBURSEMENT FORM: CS1603 - 2011MY KIA SORENTO DOOR LATCHES CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE THE FRONT AND/OR REAR DOOR LATCHES REPAIRED OR REPLACED, YOU MAY BE ELIGIBLE FOR ... Read More »
OWNER LETTER: CS1603 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. WOULD LIKE TO THANK YOU FOR PURCHASING A KIA SORENTO. Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being ... Read More »
KIA 2011 SORENTO, 2010 SOUL, 2010 FORTE : PROCEDURES TO REPLACE THE TIRE VALVES STEMS TO PREVENT LOSS OF TIRE PRESSURE IN SOME VEHICLES. THE VALVE STEM ASSEMBLY IN WHEELS WILL CRACK IF BECOME CORRODED. *LJ UPDATED 10/02/15. Read More »
OWNER LETTER: DEAR KIA SORENTO OWNER - KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE TIRE VALVE STEM ASSEMBLIES IN CERTAIN 2011 MY SORENTO VEHICLES THAT WERE ORIGINALLY SOLD IN OR ARE CURRENTLY ... Read More »
DEALER PRINCIPAL MEMO: ATTENTION: ALL DEALER PRINCIPALS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO REPLACE THE TIRE VALVE STEM ASSEMBLIES IN CERTAIN 2010 MY SOUL, 2010 MY FORTE, AND 2011 MY SORENTO ... Read More »
KIA 2011 SORENTO, 2010 SOUL, 2010 FORTE : PROCEDURES TO REPLACE THE TIRE VALVES STEMS TO PREVENT LOSS OF TIRE PRESSURE IN SOME VEHICLES. THE VALVE STEM ASSEMBLY IN WHEELS WILL CRACK IF BECOME CORRODED. *LJ UPDATED 10/02/15. Read More »
"TSB: VOLUNTARY SERVICE CAMPAIGN - AS A PREVENTATIVE MEASURE, EFFECTIVE IMMEDIATELY, VOLUNTARY SERVICE CAMPAIGN SC119 HAS BEEN EXPANDED TO INCLUDE ?ALL STATES?. Read More »
TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor ... Read More »
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento ... Read More »
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY ... Read More »
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 ... Read More »
TSB: 2WD HUB/REAR WHEEL SPEED SENSOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE REAR WHEEL HUBS OF SOME OF SORENTO (XMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH APRIL 4TH, 2012, WHICH MAY EXPERIENCE A DIAGNOSTIC ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle ... Read More »
TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, produced from October 26, 2009 to November 5, 2012, which may exhibit a concern related to ... Read More »
TSB: DRIVER?S SIDE POWER SEAT TRIM COVER REPLACEMENT AND WASHER RELOCATION - This bulletin provides information about some 2011~12MY Sorento models produced before November 1, 2011 that may experience a loose or disengaged driver?s side ... Read More »
PITSTOP: VENTILATED SEAT OPERATION - SOME VEHICLES ARE EQUIPPED WITH VENTILATED FRONT SEATS TO IMPROVE OCCUPANT COMFORT BY DRAWING INTERIOR VEHICLE AIR TEMPERATURE THROUGH THE SEATING SURFACES. Read More »
KIA: VEHICLES BUILT 4/6/10-7/16-10. SEAT U BRACKET INSTALLATION. THE STRUCTURAL TUBE UNDER THE FRONT PASSENGER SEAT MAY HAVE BEEN OVER EXPANDED, CAUSING PRESSURE ON AND DEFORMATION OF THE INBOARD BRACKET. Read More »
KIA: VEHICLES BUILT 4/6/10-7/16-10. SEAT U BRACKET INSTALLATION. THE STRUCTURAL TUBE UNDER THE FRONT PASSENGER SEAT MAY HAVE BEEN OVER EXPANDED, CAUSING PRESSURE ON AND DEFORMATION OF THE INBOARD BRACKET. Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, produced from October 26, 2009 to November 5, 2012, which may exhibit a concern related to ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - REVISED - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN ... Read More »
TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor ... Read More »
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PRODUCT IMPROVEMENT CAMPAIGN - DEALER SERVICE MANAGER LETTER - This document is notice to the Dealer Service Managers advising them of the Product Improvement Campaign. Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting ... Read More »
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. Read More »
WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly. Read More »
This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly. Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s ... Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for ... Read More »
DEALER PRINCIPAL MEMO: CS1603 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE DOOR LATCHES IN 2011 MY SORENTO VEHICLES. Read More »
DEALER PARTS AND SERVICE MANAGER MEMO: CS1603 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE DOOR LATCHES IN 2011 MY SORENTO VEHICLES. Read More »
REQUEST FOR REIMBURSEMENT FORM: CS1603 - 2011MY KIA SORENTO DOOR LATCHES CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE THE FRONT AND/OR REAR DOOR LATCHES REPAIRED OR REPLACED, YOU MAY BE ELIGIBLE FOR ... Read More »
OWNER LETTER: CS1603 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. WOULD LIKE TO THANK YOU FOR PURCHASING A KIA SORENTO. Read More »
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Read More »
SERVICE ACTION: INTERIOR DOOR HANDLE PEELING (SA203) - THIS BULLETIN PROVIDES THE PROCEDURE TO INSPECT OR REPLACE THE INSIDE CHROME DOOR HANDLE(S) ON SOME 2011MY SORENTO (XMA) VEHICLES, PRODUCED FROM JULY, 2010 THROUGH FEBRUARY, 2011 ... Read More »
TSB: DRIVER?S SIDE POWER WINDOW MOTOR REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM JANUARY 28, 2010 THROUGH MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVER?S SIDE WINDOW. Read More »
TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH ... Read More »
OWNER LETTER: DEAR KIA SORENTO OWNER - KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE TIRE VALVE STEM ASSEMBLIES IN CERTAIN 2011 MY SORENTO VEHICLES THAT WERE ORIGINALLY SOLD IN OR ARE CURRENTLY ... Read More »
TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA). Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - REVISED - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN ... Read More »
TSB: COMBINED TSB/SERVICE ACTION: SORENTO FUEL FILLER DOOR OPERATION UPGRADE (SA146) - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 15, 2009 TO SEPTEMBER 29, 2011, WHICH MAY EXHIBIT A ... Read More »
TSB: WINDSHIELD WASHER PUMP INLET FILTER REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATING TO POSSIBLE FOREIGN DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing ... Read More »
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ... Read More »
WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle ... Read More »
DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s ... Read More »
TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch. Read More »
DEALER PRINCIPAL MEMO: ATTENTION: KIA DEALER PRINCIPALS - Kia Motors America, Inc. is conducting a Voluntary Service Campaign on certain 2011-2013 MY Sorento vehicles with the 3. Read More »
DEALER SERVICE MANAGER MEMO: Attention: All Kia Service Managers - Kia Motors America, Inc. is conducting a Voluntary Service Campaign to upgrade the Engine Control Module (?ECM?) logic on certain 2011-2013 MY Kia Sorento vehicles ... Read More »
OWNER NOTIFICATION LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to reprogram the Engine Control Module in certain 2011-2013 model year Sorento vehicles. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Read More »
TSB: DRIVER?S SIDE POWER SEAT TRIM COVER REPLACEMENT AND WASHER RELOCATION - This bulletin provides information about some 2011~12MY Sorento models produced before November 1, 2011 that may experience a loose or disengaged driver?s side ... Read More »
VOLUNTARY SERVICE CAMPAIGN - ECM LOGIC UPGRADE ? SORENTO (XMA) 3.5L MPI (SC106) - This bulletin provides information related to an upgrade of the ECM software on some 2011~2013MY Sorento (XMa) vehicles, produced from July 12, 2010 through ... Read More »
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates ... Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. Read More »
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY ... Read More »
TECH TIP: DTC P200A returns after VCMA replacement and reflash procedure - Test the vehicle battery with the GR8. If the battery fails the test then it should be replaced and the VCMA relearn procedure should be performed with the GDS. Read More »
