OWNER LETTER: CS1603 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. WOULD LIKE TO THANK YOU FOR PURCHASING A KIA SORENTO. BECAUSE KIA VALUES YOU AS OUR CUSTOMER, WE ARE CONDUCTING A CUSTOMER SATISFACTION PROGRAM REGARDING DOOR LATCHES IN 2011 MY SORENTO VEHICLES.
