Technical Service Bulletins (TSBs) for the 2021 Grand Cherokee are official communications between Jeep & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message? Read More »
Tie Rod Boot Noise While Turning The customer may experience one or more of the following: ? A popping noise can be heard when turning, while in the driver seat. ? One or both of the tie rod boots are extended, or compressed (Fig. 1) . Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3. Read More »
GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. Read More »
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience one or more of the following:Lack of steering assist. Read More »
GEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of power steering assist for current key cycle, or vehicle sets DTC C2217-00, please refer to STAR Online S2119000004 for direction. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3. Read More »
GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear. Read More »
GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3. Read More »
Rear Air Springs WL rear air spring install video link https://www.fcamastertech.com/content/eLearning/0/E/0E8F7A59BF911FD0C5EAE41FB643D103C8731BE5/MTCE2103-M/story.html Read More »
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If any DTC is stored and able to be cleared, component replacement is not necessary. Read More »
Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. Read More »
Air Suspension Slow to Change Height This bulletin involves inspecting the vehicle for pinched front air suspension lines. The customer may notice a ?Service Air Suspension? message in the cluster. Read More »
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Read More »
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level. Read More »
ABS Antilock Brake System, ESC Electronic Stability Control, And EPB Electric Parking Brake Warning Lamps Or Service System Cluster Messages Displayed Read More »
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message? Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
MODULE, Transfer Case Control (DTCM) If there are any ECU's being updated for Software updates this will cause an interuption in CAN communication which in combined with a shortened key cycle (CAN communication is still alive) can cause ... Read More »
ABS Antilock Brake System, ESC Electronic Stability Control, And EPB Electric Parking Brake Warning Lamps Or Service System Cluster Messages Displayed Read More »
MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following ... Read More »
MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following ... Read More »
MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1. Read More »
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Read More »
COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. Read More »
Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair. Read More »
MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair. Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Multiple Electrical Concerns, Reduced Cooling Fan Speed, Start Stop Does Not Work Intermittently, EPS Steering Warning Message, Check Engine Lamp On, Discharged Battery, No Start, Drained AUX Battery Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Incorrect Exhaust Body Heat Shields This bulletin involves inspecting the front right, left and mid muffler center exhaust heat shields underneath the vehicle for rivets and possibly replacing the heat shields if no rivets are found. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Flutter or Rattle Noise From Under the Vehicle - Exhaust Body Heat Shields This bulletin involves replacing all four exhaust heat shields specified in this bulletin. The customer may describe a rattle from underneath the vehicle. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Fuel Line Buzz Vibration Noise This bulletin involves isolating the fuel lines from the chassis. A customer may not notice a Buzz, Squeak or Rattle (BSR) noise coming from the front of the vehicle while driving at 1000 to 1500 RPM. Read More »
6.4L Fuel Injector High Flow Misfire This bulletin involves inspecting the Julian date on the fuel rails, fuel injectorsand possibly replacing fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Brake Lines Over-Torqued This bulletin involves inspecting and possibly replacing the front brake lines from the Brake System Control Module(BSCM) to both the front brake hose junctions. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
Incorrect Fuel Injectors This bulletin involves replacing all eight fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. Read More »
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL Read More »
Incorrect Fuel Injectors This bulletin involves replacing all eight fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set. Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. Read More »
MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level. Read More »
MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level. Read More »
MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Camera Image Options Surround View System Cannot Be Selected From The Radio Touch Screen, DTC B1496 LOST LOW VOLTAGE DIFFERENTIAL SIGNAL (LVDS) CONNECTION WITH CVPM Read More »
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Read More »
MODULE, Transfer Case Control (DTCM) If there are any ECU's being updated for Software updates this will cause an interuption in CAN communication which in combined with a shortened key cycle (CAN communication is still alive) can cause ... Read More »
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Warranty Bulletin D-21-09 Part Order Restriction Program - Certain Atlantis-High Components - Central ADAS Decision Module (CADM Lo), Radio Frequency Hub (RFHM), Security Gateway Module (SGW), Telematics Box Module (TBM2H) and ... Read More »
Warranty Bulletin D-21-09 Part Order Restriction Program - Certain Atlantis-High Components - Central ADAS Decision Module (CADM Lo), Radio Frequency Hub (RFHM), Security Gateway Module (SGW), Telematics Box Module (TBM2H) and ... Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer complaint may include engine stalled/Mil lamp on. Upon further investigation, if DTC P032F is stored in the PCM, a stall has occurred. Read More »
Customer complaint may include engine stalled/Mil lamp on. Upon further investigation, if DTC P032F is stored in the PCM, a stall has occurred. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Warranty Bulletin D-21-06 Fast Feedback Program - Transfer Case, Prop Shaft and Front & Rear Axle Components - 2021 Jeep Grand Cherokee (WL) Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.The PCM software update is being released as a generic release to support PCM replacement only in service. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.The PCM software update is being released as a generic release to support PCM replacement only in service. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Transfer Case Replacement This bulletin involves replacing the transfer case assembly for Diagnostic Trouble Code (DTC) C14A1-74. Customers may experience a ?Service 4WD message? illumination. Read More »
Transfer Case Do not replace Transfer Case if unable to complete a DTCM flash or calibration process unless SOL Publication S2203000004 has been performed. Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a ?Service 4WD message? illumination. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Flutter or Rattle Noise From Under the Vehicle - Exhaust Body Heat Shields This bulletin involves replacing all four exhaust heat shields specified in this bulletin. The customer may describe a rattle from underneath the vehicle. Read More »
SHAFT, Front Axle Output For concerns related to a C1463-94 OR C1472-92 DTC, reference the latest version of TSB 08-103-22 prior to replacing the Front Axle Disconnect (FAD) / Output Shaft. Read More »
TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering. Read More »
Warranty Bulletin D-21-06 Fast Feedback Program - Transfer Case, Prop Shaft and Front & Rear Axle Components - 2021 Jeep Grand Cherokee (WL) Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Read More »
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control ... Read More »
Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
Flash: Telematics Box Module (TBM) Updates This bulletin involves updating the TBM with the latest software. Customers may experience the following: Message displayed on the radio screen, "Uconnect Box requires service. Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control ... Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Wind or Whistle Noise from Exterior Side Mirror at Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a ?Service 4WD message? illumination. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If any DTC is stored and able to be cleared, component replacement is not necessary. Read More »
MODULE, Telematics A brand-new vehicle with telematics box, customer may report Uconnect box error popup on the screen every time the vehicle is ignition on. Read More »
Multiple Electrical Concerns, Reduced Cooling Fan Speed, Start Stop Does Not Work Intermittently, EPS Steering Warning Message, Check Engine Lamp On, Discharged Battery, No Start, Drained AUX Battery Read More »
Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a ?Service 4WD message? illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.The PCM software update is being released as a generic release to support PCM replacement only in service. Read More »
Flash: Electric Power Steering (EPS) Updates This bulletin involves reprogramming the EPS with the latest available software. Customers may experience the following after exiting flat tow mode: The vehicle will not have EPS assist. Read More »
COMPRESSOR, Air Conditioning HVAC not blowing cold air, or does not work as designed. Please ensure the HVAC control module is at the latest software level prior to replacing the compressor as per Star Online publication S2224000003. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Electronic Shift Module (ESM) Replacement This bulletin involves replacing the ESM. Customers may experience the following:Rotary shifter requires additional turns to get to desired gear. Read More »
Power Liftgate Module (PLGM) Replacement Due to a Battery Drain Issue This bulletin involves replacing the PLGM. Customers may experience one of the following:Vehicle will not start. It will start once it is jump started. Battery is dead. Read More »
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL Read More »
Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Remote operation inoperative. Wi-Fi unavailable. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience one or more of the following:Lack of steering assist. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Air Suspension Slow to Change Height This bulletin involves inspecting the vehicle for pinched front air suspension lines. The customer may notice a ?Service Air Suspension? message in the cluster. Read More »
Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. Read More »
Radio Software Update This bulletin involves inspecting the software level and updating the software ifneeded. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
MODULE, Central ADAS Decision, Mid/Long Range Radar For mid-range corner and long range front radars, do not replace all radar's for "blind spot inop" in Cluster EVIC. Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update. Read More »
MODULE, Transfer Case Control (DTCM) If there are any ECU's being updated for Software updates this will cause an interuption in CAN communication which in combined with a shortened key cycle (CAN communication is still alive) can cause ... Read More »
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update. Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Warranty Bulletin D-21-09 Part Order Restriction Program - Certain Atlantis-High Components - Central ADAS Decision Module (CADM Lo), Radio Frequency Hub (RFHM), Security Gateway Module (SGW), Telematics Box Module (TBM2H) and ... Read More »
Warranty Bulletin D-21-09 Part Order Restriction Program - Certain Atlantis-High Components - Central ADAS Decision Module (CADM Lo), Radio Frequency Hub (RFHM), Security Gateway Module (SGW), Telematics Box Module (TBM2H) and ... Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Wind or Whistle Noise from Exterior Side Mirror at Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
Wind Or Whistle Noise From Exterior Side Mirror At Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Read More »
CLUSTER, Instrument Panel 1. MY2021 WL IPC has a stored fault for HUD IPC setting LOC with HUD U0158 and LVDS Cable with HUD B156D . This DTC goes to STORED when the vehicle goes from Logistics to customer mode. Read More »
CLUSTER, Instrument Panel 1. MY2021 WL IPC has a stored fault for HUD (IPC setting LOC with HUD U0158 and LVDS Cable with HUD B156D ). This DTC goes to STORED when the vehicle goes from Logistics to customer mode. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00 "Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable ... Read More »
CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00 "Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable ... Read More »
CAMERA, Interior Prior to replacing the ICM1 (interior camera module) due to the prescence of the STORED DTC B229C-96 "Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no ... Read More »
CAMERA, Interior Prior to replacing the ICM1 (interior camera module) due to the prescence of the STORED DTC B229C-96 "Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no ... Read More »
Body Control Module (BCM) Reconfigure Update This bulletin involves reconfiguring the BCM and if needed a radio reset, to remove the ?Auto Dim High Beams? from the setting page of the radio. Read More »
Body Control Module (BCM) Reconfigure Update This bulletin involves reconfiguring the BCM and if needed a radio reset, to remove the ?Auto Dim High Beams? from the setting page of the radio. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions: Poor air conditioning performance. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions: Poor air conditioning performance. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Body Control Module (BCM) Reconfigure for Enabling the Gridlines in the Rear View Camera This bulletin involves reconfiguring the BCM and possibly a radio reset, to change the default of the rear view camera gridlines to ?ON?. Read More »
Body Control Module (BCM) Reconfigure for Enabling the Gridlines in the Rear View Camera This bulletin involves reconfiguring the BCM and possibly a radio reset, to change the default of the rear view camera gridlines to ?ON?. Read More »
ELEMENT, Heated Seat Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (1.63 to 1. Read More »
ELEMENT, Heated Seat, Seat Cushion Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (2.03 to 2. Read More »
ELEMENT, Heated Seat, Seat Back (2nd row) Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (3.07 to 3. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Front USB Media Ports Inoperative This bulletin involves software update for the front USB media hubs. Customers may experience the following:Front media hubs inoperative. Read More »
Front USB Media Ports Inoperative This bulletin involves software update for the front USB media hubs. Customers may experience the following:Front media hubs inoperative. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Instrument Panel Cluster (IPC) Restore to Default for Enabling the Automatic Door Locks When Vehicle is in Motion This bulletin involves performing a routine in the IPC to enable the automatic door locks when vehicle is in forward motion. Read More »
CLUSTER, Instrument Panel 1. MY2021 WL IPC has a stored fault for HUD IPC setting LOC with HUD U0158 and LVDS Cable with HUD B156D . This DTC goes to STORED when the vehicle goes from Logistics to customer mode. Read More »
CLUSTER, Instrument Panel 1. MY2021 WL IPC has a stored fault for HUD (IPC setting LOC with HUD U0158 and LVDS Cable with HUD B156D ). This DTC goes to STORED when the vehicle goes from Logistics to customer mode. Read More »
Cluster Displays Traffic Sign Assist Unavailable Service Required When Initially Starting Vehicle. U0149 ? Loss Of Com With SGW Is Stored In The DASM Read More »
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Read More »
Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control ... Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result. Read More »
6.4L Fuel Injector High Flow Misfire This bulletin involves inspecting the Julian date on the fuel rails, fuel injectorsand possibly replacing fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Body Control Module (BCM) Reconfigure Update This bulletin involves reconfiguring the BCM and if needed a radio reset, to remove the ?Auto Dim High Beams? from the setting page of the radio. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
Wind or Whistle Noise from Exterior Side Mirror at Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
Wind or Whistle Noise from Exterior Side Mirror at Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Wind or Whistle Noise from Exterior Side Mirror at Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
Wind or Whistle Noise from Exterior Side Mirror at Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
Wind Or Whistle Noise From Exterior Side Mirror At Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
Wind Or Whistle Noise From Exterior Side Mirror At Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Read More »
GLASS, Front Door If the front side door glass has flaws such as delamination or distortion, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
COMPRESSOR, Air Conditioning HVAC not blowing cold air, or does not work as designed. Please ensure the HVAC control module is at the latest software level prior to replacing the compressor as per Star Online publication S2224000003. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a ?Service 4WD message? illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering. Read More »
Flutter or Rattle Noise From Under the Vehicle - Exhaust Body Heat Shields This bulletin involves replacing all four exhaust heat shields specified in this bulletin. The customer may describe a rattle from underneath the vehicle. Read More »
Incorrect Exhaust Body Heat Shields This bulletin involves inspecting the front right, left and mid muffler center exhaust heat shields underneath the vehicle for rivets and possibly replacing the heat shields if no rivets are found. Read More »
COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Read More »
Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Read More »
Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
LATCH, Door If any of the side doors will not open using the exterior or interior door handle, please call FCA Redacted Content . If no response in 15 minutes, proceed with repair. Read More »
LATCH, Liftgate If the customer experiences an intermittent liftgate ajar light, please call FCA Redacted Content before replacing the latch. If no response in 15 minutes, proceed with repair. Read More »
GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have ... Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
GLASS, Front Door If the front side door glass has flaws such as delamination or distortion, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Instrument Panel Cluster (IPC) Restore to Default for Enabling the Automatic Door Locks When Vehicle is in Motion This bulletin involves performing a routine in the IPC to enable the automatic door locks when vehicle is in forward motion. Read More »
MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following ... Read More »
MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following ... Read More »
MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1. Read More »
GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. Read More »
MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following ... Read More »
MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following ... Read More »
MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following ... Read More »
MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following ... Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair. Read More »
MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair. Read More »
MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1. Read More »
MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1. Read More »
WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result. Read More »
WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result. Read More »
WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result. Read More »
2021 Mopar WL NAFTA trailer tow wiring kit In the vehicle reconfigure process on page 3 of I sheet K6863106 the incorrect sales code (AHC) is listed and needs to be replaced (with XF2). Read More »
2021 Mopar WL NAFTA trailer tow wiring kit In the vehicle reconfigure process on page 3 of I sheet K6863106 the incorrect sales code (AHC) is listed and needs to be replaced (with XF2). Read More »
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Third Row Headrest Fails To Fold Down This bulletin involves inspecting both the left and right third row headrests and if necessary, re-seating the horseshoe cable clip(s). Read More »
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message? Read More »
GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3. Read More »
Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. Read More »
ABS Antilock Brake System, ESC Electronic Stability Control, And EPB Electric Parking Brake Warning Lamps Or Service System Cluster Messages Displayed Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
ABS Antilock Brake System, ESC Electronic Stability Control, And EPB Electric Parking Brake Warning Lamps Or Service System Cluster Messages Displayed Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the ... Read More »
Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear. Read More »
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Wind or Whistle Noise from Exterior Side Mirror at Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
Wind Or Whistle Noise From Exterior Side Mirror At Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors. Read More »
CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00 "Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable ... Read More »
CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00 "Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable ... Read More »
CAMERA, Interior Prior to replacing the ICM1 (interior camera module) due to the prescence of the STORED DTC B229C-96 "Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no ... Read More »
CAMERA, Interior Prior to replacing the ICM1 (interior camera module) due to the prescence of the STORED DTC B229C-96 "Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no ... Read More »
Body Control Module (BCM) Reconfigure for Enabling the Gridlines in the Rear View Camera This bulletin involves reconfiguring the BCM and possibly a radio reset, to change the default of the rear view camera gridlines to ?ON?. Read More »
Body Control Module (BCM) Reconfigure for Enabling the Gridlines in the Rear View Camera This bulletin involves reconfiguring the BCM and possibly a radio reset, to change the default of the rear view camera gridlines to ?ON?. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
UKG Radio Enhancements This bulletin involves updating the radio software level to 2036.07. Customers may experience one or more of the following:Screen flickering. Carplay audio does not always resume. Read More »
UAV and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take ... Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
MODULE, Telematics A brand-new vehicle with telematics box, customer may report Uconnect box error popup on the screen every time the vehicle is ignition on. Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
CONSOLE Overhead For concern of sunglass holder won't stay closed, WL OVERHEAD CONSOLE NOW OFFERS THE SUNGLASS BIN AS A SEPERATE SERVICEABLE PART. Read More »
Rear Cup Holders Warm Customers may comment on the following: ? When the rear heat temperature is set at or near max hot output, the front center console?s surfaces, first row and second row cup holders and storage bins are getting warm ... Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Front Floor Center Console Surface Feels Warm This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$. Read More »
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a ?Service 4WD message? illumination. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close. Read More »
Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close. Read More »
TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering. Read More »
Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close. Read More »
TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering. Read More »
Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Radio Software Update This bulletin involves inspecting the software level and updating the software ifneeded. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
Third Row Headrest Fails To Fold Down This bulletin involves inspecting both the left and right third row headrests and if necessary, re-seating the horseshoe cable clip(s). Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Read More »
Front USB Media Ports Inoperative This bulletin involves software update for the front USB media hubs. Customers may experience the following:Front media hubs inoperative. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Read More »
CLUSTER, Instrument Panel 1. MY2021 WL IPC has a stored fault for HUD IPC setting LOC with HUD U0158 and LVDS Cable with HUD B156D . This DTC goes to STORED when the vehicle goes from Logistics to customer mode. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UKG Radio Enhancements This bulletin involves updating the radio software level to 2036.07. Customers may experience one or more of the following:Screen flickering. Carplay audio does not always resume. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION ... Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A Read More »
Camera Image Options Surround View System Cannot Be Selected From The Radio Touch Screen, DTC B1496 LOST LOW VOLTAGE DIFFERENTIAL SIGNAL (LVDS) CONNECTION WITH CVPM Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UKG Radio Enhancements This bulletin involves updating the radio software level to 2036.07. Customers may experience one or more of the following:Screen flickering. Carplay audio does not always resume. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
Radio VIN Lock This bulletin involves performing a VIN Lock procedure. Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates. Read More »
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and ... Read More »
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and ... Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand ... Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UKG Radio Enhancements This bulletin involves updating the radio software level to 2036.07. Customers may experience one or more of the following:Screen flickering. Carplay audio does not always resume. Read More »
UKG Radio Enhancements This bulletin involves updating the radio software level to 2036.07. Customers may experience one or more of the following:Screen flickering. Carplay audio does not always resume. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. Read More »
Cluster Displays Traffic Sign Assist Unavailable Service Required When Initially Starting Vehicle. U0149 ? Loss Of Com With SGW Is Stored In The DASM Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Front USB Media Ports Inoperative This bulletin involves software update for the front USB media hubs. Customers may experience the following: Front media hubs are inoperative. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup ... Read More »
Transfer Case If unable to complete a DTCM flash or calibration process: 1. Perform SOL Publication S2203000004. 2. If flash issue persists, contact FCA Redacted Content. If no response after 15 minutes proceed with repair. Read More »
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and ... Read More »
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and ... Read More »
Multiple Electrical Concerns, Reduced Cooling Fan Speed, Start Stop Does Not Work Intermittently, EPS Steering Warning Message, Check Engine Lamp On, Discharged Battery, No Start, Drained AUX Battery Read More »
Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Front USB Media Ports Inoperative This bulletin involves software update for the front USB media hubs. Customers may experience the following: Front media hubs are inoperative. Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
