Technical Service Bulletins (TSBs) for the 2017 Fusion are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »
SOME 2017 FUSION VEHICLES EQUIPPED WITH A 1.5L ENGINE AND BUILT ON OR BEFORE 17-FEB-2017 MAY EXHIBIT A SLOW FUEL FILL AND/OR SPIT BACK DURING REFUELING. Read More »
SOME 2017 FUSION HEV/PHEV, C-MAX HEV/PHEV, AND MKZ HEV VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0071 AND/OR DEGRADED HVAC PERFORMANCE IN AUTOMATIC MODE ONLY WITH AN AMBIENT TEMPERATURE READING OF 50 DEGREES F DISPLAYED IN THE ... Read More »
WHEN SERVICING A 2.7L OR 3.0L ECOBOOST ENGINE, IF THE CRANKSHAFT PULLEY IS REMOVED, CORRECT REASSEMBLY IS CRITICAL TO PREVENT POTENTIAL ENGINE FAILURE. Read More »
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. Read More »
SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. Read More »
SOME 2017 FUSION VEHICLES EQUIPPED WITH 1.5L, 2.0L, AND 2.5L ENGINES AND BUILT ON 27-MAY-2016 AND THROUGH 30-SEP-2016 MAY EXHIBIT A NEUTRAL TOW OPTION IN THE INSTRUMENT PANEL CLUSTER (IPC) THAT DOES NOT RESPOND TO INPUTS. Read More »
SOME 2015-2017 F-150, 2016 MKX, 2015 EDGE, 2017 FUSION, MKZ AND CONTINENTAL VEHICLES EQUIPPED WITH A 2.7L/3.0L ENGINE MAY APPEAR TO HAVE LOW ENGINE OIL LEVEL IF THE PROPER PROCEDURES ARE NOT FOLLOWED. Read More »
SOME 2017 MKZ/CONTINENTAL/FUSION VEHICLES EQUIPPED WITH THE 2.7L/3.0L ENGINE AND BUILT ON OR BEFORE 6-OCT-2016 MAY EXHIBIT A ROUGH IDLE IN NEUTRAL OR PARK AT NORMAL OPERATING TEMPERATURE OR AFTER A HOT RESTART, WHITE OR BLUE SMOKE FROM ... Read More »
SOME 2014-2017 FUSION AND 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT LOW COOLANT, WHITE EXHAUST SMOKE AND AN ILLUMINATED MIL IF DIAGNOSTIC TROUBLE CODES (DTCS) P0217, P300, ... Read More »
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »
SOME 2017 FUSION HYBRID AND ENERGI VEHICLES BUILT ON OR BEFORE 5/20/2016 MAY EXHIBIT A CONCERN WHERE THE NEUTRAL TOW ENABLE/DISABLE SELECTION IN THE INSTRUMENT PANEL CLUSTER (IPC) MESSAGE CENTER MENU IS NOT AVAILABLE. Read More »
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »
SOME 2017 FUSION VEHICLES EQUIPPED WITH A ROTARY DIAL GSM AND BUILT ON OR BEFORE 8/9/2016 MAY EXPERIENCE A NO CRANK/NO START CONDITION ALONG WITH DTCS P0915 AND/OR P0814. Read More »
SOME 2017 FUSION SE FLEET VEHICLES EQUIPPED WITH SYNC MAY HAVE A RIGHT SIDE INSTRUMENT CLUSTER DISPLAY WHICH IS BLANK AND DOES NOT RESPOND TO INPUTS FROM THE STEERING WHEEL CONTROLS. THIS IS A NORMAL CONDITION. Read More »
SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC ... Read More »
SOME 2017 FUSION PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) BUILT ON 5/9/2016 AND THROUGH 6/14/2016 AND 2016 C-MAX PHEV VEHICLES BUILT ON 4/27/2016 AND THROUGH 6/14/2016 MAY EXHIBIT A NO-START CONDITION, ILLUMINATED MALFUNCTION INDICATOR LAMP ... Read More »
SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. Read More »
SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. Read More »
SOME 2017 FUSION VEHICLES BUILT ON OR BEFORE 9-AUG-2016 MAY EXHIBIT DTC P0915 WITH VEHICLE STUCK IN PARK AND/OR BUZZ NOISE FROM ROTARY DIAL GEARSHIFT MODULE (GSM). ADDRESS ANY ADDITIONAL DTCS FIRST. Read More »
SOME 2017 MKZ AND FUSION VEHICLES EQUIPPED WITH MEMORY SEATS AND BUILT ON OR BEFORE 6/3/2016 MAY EXHIBIT A DISCHARGED BATTERY OR A BATTERY DRAIN CONDITION. Read More »
SOME 2017 FUSION, MKZ, CONTINENTAL AND MKX WITH AN INSTRUMENT PANEL CENTER MOUNTED SPEAKER MAY EXHIBIT NO AUDIO, NAVIGATION INOPERATIVE, INABILITY TO ACCESS AUDIO FEATURES WITH ALL CONTROLS INCLUDING STEERING WHEEL SWITCHES AND VOICE ... Read More »
SOME 2017 FUSION VEHICLES BUILT ON OR BEFORE 20-SEP-2016 MAY EXHIBIT A SLOW TO UPDATE FUEL GAUGE, ERRATIC FUEL GAUGE READING, INACCURATE DISTANCE TO EMPTY, AND/OR A FUEL GAUGE THAT DROPS FAST AFTER A REFUELING EVENT, WITH NO DIAGNOSTIC ... Read More »
SOME 2017 FUSION HYBRID AND ENERGI VEHICLES BUILT ON OR BEFORE 5/20/2016 MAY EXHIBIT A CONCERN WHERE THE NEUTRAL TOW ENABLE/DISABLE SELECTION IN THE INSTRUMENT PANEL CLUSTER (IPC) MESSAGE CENTER MENU IS NOT AVAILABLE. Read More »
SOME 2017 FUSION HYBRID AND ENERGI VEHICLES BUILT ON OR BEFORE 5/20/2016 MAY EXHIBIT A CONCERN WHERE THE NEUTRAL TOW ENABLE/DISABLE SELECTION IN THE INSTRUMENT PANEL CLUSTER (IPC) MESSAGE CENTER MENU IS NOT AVAILABLE. Read More »
SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. Read More »
SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. Read More »
SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR AFTER 01-NOV-2016 MAY EXHIBIT A FRONT WINDOW THAT BOUNCES BACK AND DOES NOT CLOSE WHEN USING THE ONE-TOUCH UP FEATURE. Read More »
SOME 2017 FUSION VEHICLES EQUIPPED WITH 1.5L ENGINES AND A ROTARY DIAL SHIFTER MAY EXHIBIT PREMATURE SHUT OFF OR SPIT-BACK DURING REFUELING. Read More »
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR ... Read More »
THE EV RANGE AFTER FULLY CHARGING A 2017 FOCUS ELECTRIC, C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGE EVENT. THE WINDOW STICKER INDICATES 0-20 MILE RANGE FOR 2017 CMAX ENERGI, 0-21 MILE RANGE FOR 2017 FUSION ENERGI. Read More »
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »
SOME 2017 FUSION VEHICLES BUILT ON AND BEFORE 5/15/2016 MAY HAVE A LOOSE CONTENT LIST WHICH INDICATES THE VEHICLE IS EQUIPPED WITH A SMOKERS PACKAGE. THIS CONTENTS LIST IS INCORRECT. Read More »
SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. Read More »
SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. Read More »
SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR AFTER 01-NOV-2016 MAY EXHIBIT A FRONT WINDOW THAT BOUNCES BACK AND DOES NOT CLOSE WHEN USING THE ONE-TOUCH UP FEATURE. Read More »
SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR AFTER 01-NOV-2016 MAY EXHIBIT A FRONT WINDOW THAT BOUNCES BACK AND DOES NOT CLOSE WHEN USING THE ONE-TOUCH UP FEATURE. Read More »
SOME 2014-2017 FUSION AND 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND AN ODOMETER READING 16,000 KM (10,000 MILES) OR ABOVE MAY EXHIBIT LOW COOLANT, WHITE EXHAUST SMOKE AND MAY ALSO ... Read More »
SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. Read More »
SOME 2013-2017 C-MAX/FUSION ENERGI AND 2017 C-MAX/FUSION/MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P04B5. Read More »
SOME 2017 FUSION HEV/PHEV, C-MAX HEV/PHEV, AND MKZ HEV VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0071 AND/OR DEGRADED HVAC PERFORMANCE IN AUTOMATIC MODE ONLY WITH AN AMBIENT TEMPERATURE READING OF 50 DEGREES F DISPLAYED IN THE ... Read More »
SOME 2017 FUSION HEV/PHEV, C-MAX HEV/PHEV, AND MKZ HEV VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0071 AND/OR DEGRADED HVAC PERFORMANCE IN AUTOMATIC MODE ONLY WITH AN AMBIENT TEMPERATURE READING OF 50 DEGREES F DISPLAYED IN THE ... Read More »
