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TSB Document:

Affected Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Summary
SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. PERFORM THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) POWER DOOR WINDOW INITIALIZATION PROCEDURE. THE LEARN PROCEDURE IS AVAILABLE ON IDS SOFTWARE VERSION 104.02 OR LATER. ACCESS TO THIS IDS LEARN PROCEDURE IS AVAILABLE UNDER TOOLBOX / BODY / POWER WINDOW INITIALIZATION. FOR CLAIMING, USE CAUSAL PART 14B291 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. NO ADDITIONAL REPAIRS SHOULD BE ATTEMPTED IF THIS DOES NOT RESOLVE THE CONCERN. ENGINEERING IS AWARE AND IS CURRENTLY INVESTIGATING. MONITOR OASIS FOR FUTURE UPDATES.

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Date Published
FEB 21, 2017
NHTSA TSB #
10095844
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