This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Warning light for coolant appeared around 11K mile mark, took it in to dealership where service department said there were no leaks and added coolant. After several months, warning light appeared again, only this time I bought coolant from dealership and topped it off myself. They said it's normal for this to happen. 3 months later, the warning light is back on and a different dealership is now saying the head gasket needs to be replaced.
2022 vw Taos had leaking coolant, notified by coolant warning light. Coolant replaced 3 times, but always low within a few weeks. Took to dealer and Taos diagnosed with a blown head gasket. Told car was unsafe to drive and dealer confirmed the problem. Have been waiting on the parts to fix for over 3 weeks. Also told the entire engine must be rebuilt to fix. Very concerning.
I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.
- Silver Spring, MD, USA
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The contact owns a 2022 Volkswagen Taos. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The vehicle was restarted. The vehicle was taken to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.
Head gasket failure which leads to coolant leak. Engine failure possible. After doing some research I found that the 2022 VW Taos' all have this in common around 13,000 miles. My vehicle will be going to the shop tomorrow morning but through my research I found that people are waiting weeks for head gasket replacements because they're on backorder due to the volume of replacements. Check engine light came on maybe 3 weeks before coolant lights as well as a lag in drive pick up.
When starting out from a dead stop there is a hesitation for about 1 1/2 second. If you press harder on the accelerator the vehicle surges forward. This also happens if you are on a highway and try to accelerate to change lanes or pass some other vehicle. I have been to my dealer three time for th same problem. The computer results claim BAD FUEL. I have tried all grades of fuel even though the vehicle is designed for 87 Octane. The service mgr suggested 94 octane, I also have gone to a different dealer as per VW customer service-??s advice. Their service rep informed me that VW-??s all models have this same problem. There was also an update installed which there was somewhat of a minor change but the problem is still there.
Vehicle accelerates rapidedly or sluggish from stopped. Unable to anticipate which response you may get operating the vehicle and is therefore a safety in my opinion. Also the drop pad overheats my android phone to the point the phone shuts down and is so hot you can't pick it up.
This is a follow-up to a previous complaint. I've had my car into the dealership twice to check for Coolant leaks, as I am losing coolant on a consitent basis. To date the dealership has not been able to sort the leak. I've just learned VW has issued a TSB 2071245/1 for this issue. The text of the TSB includes the language: "Original engine production head gasket design can lead to coolant leaks.". VW has yet to issue a recall for this issue to all affected vehicles which include 2022 MY VW Taso (my car) and VW Jetta. Potentilally all of these vehicles on the road can have head gasket leaks which could cause an engine to seize on the highway. VW has identified the issue but has not yet recalled these vehicles. This is a safety concern for the approximatley 80 thousand cars on the road which are affected. Thank you.
Head Gasket failure on a 2022 Taos. Multiple vehicles with this issue at the dealership with no part ETA. Car has been at the dealership for 2 months. No ETA on part.
Our Taos is Bartley 18 months old and has less than 20k miles. Our coolant level was super low. We got the car towed (because we were on a road trip) and the dealership said it was low but that is normal and they refilled the coolant. Now we went for our 20k inspection and the said that the coolant Gasket has blown. The dealership mentioned they had a bunch come in with the same issue. When looked online many said they have the same issues and have been waiting MONTHS for the parts as everything is on back order. We now are uncertain if the fix will work and are worried that in a year or so the whole thing will blow again and we will be out of a car for weeks again( they said they might have it fixed in the next 4-6 weeks- so we are out of a car until then). Additonally the back brake pads are way lower than they are supposed to be. Dealership said again that they see that regularly at VW Taos. All this can be safety issues!!!!
I currently only have 18,000 miles on the vehicle and the low coolant light has came on twice. I took the vehicle in and the second time they said that I have a blow head gasket. The parts are on back order and I have been waiting for over 2 months for repair.they refuse to give me a loaner and I have been driving the vehicle since the diagnosis.
This is on going issue with VW. Every time they update the emc the car gets worse. Car has hesitation, jerking and delayed throttle response which almost got me hit 2 times when changing lanes. You depress the gas pedal and car does not going anywhere. When maintaining speed and depressing gas pedal theres no response and then all of sudden it kicks in for the speed you wanted and if not that speed you were doing it jerks, downshifts. Makes transmission go nuts sometimes. When accelerating to get on highway and you depress pedal to floor it literally spins the tires after long delay. This was demonstrated to dealer who returned vehicle stating only occasion lag tech case# 3091845. This issues are very dangerous and someone will get hurt. This has been going on since car was new. It stopped for a year and after Campaign 24IR it messed car up again.
This is for a 2022 VW Taos SEL. Vehicle is mildly driven commuter vehicle. Purchased NEW from VW in February 2022. It is end of July 2023, vehicle has now 10,300 miles. Issue presented as engine coolant low warning (red symbol) in October 2022, approx 8,000 miles on car. Vehicle has not shown any evidence on enclosed garage of dripping/leaking coolant. Contacted local VW dealership, upon inspection said they observed coolant below minimum and topped it off. Coolant light cam on again in early 2023 not 1000 miles later since first coolant warning. Contacted same VW dealership, upon inspection said same thing, observed coolant below minimum and topped it off. They stated that was likely a technician maybe didn't close the coolant cap fully, as well as "weather" affecting level. 1-2 month later, engine coolant light again. Contacted same VW dealership, upon inspection said they performed an engine pressure check and no issue found, but topped off low coolant. They stated as long as coolant level is maintained car is fine to drive, likely just burning a little coolant, and that inspections haven't revealed any leaks around engine. June 2023, near 10,000 miles, upon first start of day, a little white smoke emitting from exhaust, smells like burnt sugar somewhat, engine coolant shows just below minimum again. White smoke emitted every time start the car next day with same burnt sugar smell. Contacted same VW dealership to schedule appointment and when asked about what can/will be done, they stated there's no recall and that just another pressure check and visible inspection. Vehicle is used now just to drive to grocery, doctor appts... during drive there's noticeable loss of power when pressing on pedal for a car that in first 6 months had tremendous pep. It turns out the dealership only logged/recorded my visits TWICE, and has stated that they need to build more of a history for VW/dealership to escalate action to repair. Issue is head gasket leak.
At approximately 17K miles, the vehicle indicated a low coolant condition via dashboard indicator. Reservoir levels had dropped by about 17oz. Vehicle now requires regular coolant top-up once every 1-2 months to maintain minimum levels.
Our VW Taos has 7,700 miles. This morning our engine coolant light came on. On engine inspection, our coolant level is less than minimum. This should not be happen on an engine that is less than a year old and with less than 10k miles. Researching the issue, the Taos is having head gasket issues with this new engine. Many, many, many complaints can be found online. Please help us Taos drivers by making VW issue a proper recall.
Vehicle has coolant leak: head gasket. Dealer says 2 to 3 weeks. There are many more people with the same car same problem. VW is not helping, dealer does not want to help with rental or loaner. I want a new engine. They don't have the tools or the knowledge to take care of the problem.
The contact owns a 2021 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle was driving rough. The contact stated that the EPC and check engine warning lights were illuminated. After restarting the vehicle, the vehicle operated normally. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure continued to occur. The vehicle was taken back to the dealer who replaced the engine wiring harness, fuel injectors, and the intake manifold. No further information was available. The manufacturer was notified of the failure. The failure mileage was 20,896.
Coolant system has been giving low warnings with no visible leak. Over last month has had to be topped up several times. Then had another low level warning, as well as ECP warning and RPM limiting warning as well as check engine light. Upon taking to dealer to get it checked, was told that head gasket is where the leak and there is also an issue with the turbo.
A D V E R T I S E M E N T S
- Shelby, NC, USA