This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2022 VW Taos SE (Purchased New), it has been using up coolant, roughly every 2 months I needed to fill it. Took it to the dealership and they said there is a small leak in the head gasket, which they advised is common for the Taos and advised that VW is aware of this issue. However, when I contacted VW, they are unware of the issue with the Taos. I have a scheduled date to replace the head gaskets, however with VW unaware of the issue my worry is that it will happen again when my car is out of warranty. My safety worry is that my head gaskets will go, ruining my engine, breaking down on the highway with my infant on board. The smoke that would appear from a blown head gasket would impair other drivers visibility possibly causing an accident. What component or system failed or malfunctioned, and is it available for inspection upon request"- Coolant Leaking, Small Leak in Head Gasket. Yes. How was your safety or the safety of others put at risk?- My safety worry is that my head gaskets will go, ruining my engine, breaking down on the highway with my infant on board. The smoke that would appear from a blown head gasket would impair other drivers visibility possibly causing an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? -Yes the VW dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?- VW dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"- Low coolant level light.
Head gasket leak. Went from zero issues with coolant whatsoever to the car smelling like it was burning after being turned on and being deemed unsafe to drive requiring a tow to the dealership for repair. Once there, head gasket replacement deemed necessary. Seems to have been a very an abrupt change. Luckily in this instance the car was parked and did not actually catch fire but I am concerned for my safety if this would have happened while the vehicle was in motion.
We received a warning light stating to check coolant system. The dealership stated it was a leak at the head gasket. Our mechanic told us to not drive the car due to the risk of this condition.
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
I recently started experiencing a delay in acceleration after my car has stopped at a light or stop sign. The car doesn-??t immediately accelerate when the gas pedal is used but then it catches and takes off lunging forward very quickly. The has caused many close calls especially with left hand turns. I have almost been hit multiple times due to the car not going and oncoming traffic continuing. I have also almost rear ended other drivers due to the surge of acceleration when the car finally takes off. I took my car to the dealer for an oil change and brought this to their attention. They told me it was a known issue, particularly with the Volkswagen Taos. They said they had several vehicles come in for inspection citing the same problem. So I assumed they would have a solution since it is a known issue, but I was told there was nothing they could do to fix it. They told me this was why my check engine light was on when I brought my vehicle in, they tested for errors, found none, turned the light off, and sent me on my way with my vehicle still experiencing this -??turbo lag-??. I goggled the issue and there is a lot of information online and reports of the same experience but no solutions. Does someone need to die before car manufacturers are held accountable to fixing this? It is documented with the dealership that I had concerns about this and I will be taking legal action should an accident occur because of this issue because this isn-??t right. They literally told me, -??I would hate to charge you money for us to do work on your car knowing we cannot fix it.-?? And of course the issue didn-??t show up until my car hit a certain number of miles. I bought the car brand new in 2021 and have maintained the required servicing.
- Mesa, AZ, USA
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I purchased this vehicle new in Jan 2022. I have had multiple issues with sensors needing to be replaced, auto start/stop not working properly, coolant light flashing on and off intermittently Feb 2023 recall - owner manual insert April 2023 recall - software update Oct 2023 check engine light coming on - needed N80 valve Dec 2023 auto start not working - dealer states no fault codes Dec 28, 2023 auto start still not working, pushed for more thorough evaluation - found a P019600 fault (engine oil temp sensor), they had a tech service bulletin for ECM software 2024 - intermittent and sporadic issues with different warning lights July/Aug 2024 coolant light coming on again after cold start after sitting all night -dealer says nothing wrong Aug 2024 - I requested service dept to check head gasket - they did and found it to be leaking. was told part would take 2-3 days to arrive and have about a 3 day repair time. It's been 2 weeks. I have not heard from dealer until parents reached out to the dealership. Parts for head gasket replacement are on backorder with no known ETA (9-2-24)
I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.
2022 VW Taos 18k miles leaking coolant - coolant light is coming on 1x per month with minimal driving and mild conditions. I have had it diagnosed 3x at the dealership and they find -??no leaks-?? and their directive is keep an eye on the reservoir. VW forums are full of similar stories where the head gasket needs to be replaced.
Periodically, when trying to accelerate, the car stutters as if it's not getting any fuel and the check engine light will flash on briefly, then go off, and keep flashing on when pressing the gas pedal. It will continue to do this until you stop, turn the car off, open then close the door, let it set for about a minute, start the car again, and you HAVE to turn off the Automatic start/stop. Once you do that, and continue to keep turning off the auto start/stop every time you start the car for a few days to a week, it will resolve the issue for about a few months (or shorter if you drive frequently to where the auto start/stop is activated more frequently). -Engine" -Fuel Injection" -Automatic Start/Stop The car stuttered and acted like it was going to shut off while driving down the road. This could have caused an accident or even caused irreplaceable engine damage. It has not been reproduced or confirmed by a dealer or service center because it is random and once you shut the car off and the auto start/stop, it resolves the issue for a short time. I have called the dealer and I have called VW company to report the issue, but they both just refer me back to the other. No, the vehicle has not been inspected. No symptoms or warning lamps. The check engine light only comes on after the car stutters and struggles to accelerate for a few seconds, then it will flash on and off depending of if I am pressing the gas pedal.
I purchase a 2022 VW Taos in February of 2022. Right after I purchase I got a coolant warning light. Took it to dealer and they added coolant. This stated happening a couple of time with the same fix by dealer. In March of 2023 they tested the cooling system and found nothing wrong and said the reason the car was loosing coolant was because the cap was not installed correctly and the coolant evaporated. The car still continues to loose coolant. Took the car back a few more times again the same fix, add coolant. Last week the check engine light came on and took the car to dealer. Now they tell me the car needs a new head cover gasket and since I have 58,000 miles it is no longer under warranty. I have taken the car to the dealership numerous times for the coolant being low and nothing was ever done to fix it. Now I am stuck paying $5200 for repairs that should have been done when the car was under warranty but an incompetent dealership never figured out what was wrong with it.
First it wouldn-??t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
In the two years I have had this car it has gone into limp home mode stating -??start/stop error-?? while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
This complaint is related to a coolant leak. The issue started around the 13,000 mile mark when warning lamps came on at the instrument cluster. The warning was for low coolant. The vehicle was brought into the dealership and they replaced the cap to the reservoir and could not find additional issues. Off and on the coolant warning was triggered and was advised by the dealer to top off the coolant as this is just something that happens with these models due to the air pressure. At 56,000 miles, the coolant ran low again and under a pressure test, it was noticed that it was a leak at the cylinder head and the engine would need to be fixed upwards of 4,000 dollars. This is an issue not only financially but for the safety of those within the vehicle. This is due to the vehicles capability of overheating and no longer working as such low miles, causing those owning and driving it to be left stranded on the roadways.
In April 2024, the VW Taos leaked coolant due to a faulty gasket. Upon being fixed, an EPC light came on and leaked oil. This caused us to have it towed to the dealership for repairs to the oil cap lining. After the car was returned, the light was cleared and no longer leaked oil. In May 2024, the EPC light reappeared and cause a significant reduction when accelerating at 50 mph. When the light came on the vehicle had errors stating that the max rpms are exceeded and the car reduced power. We took the car to VW State College who was unable to find an issue with the car and cleared the light. We were able to drive the vehicle at slow speeds back to Moon Township for diagnostic and testing. The vehicle has remained with VW since late may and as of 6/11/2024, Volkswagen is unable to determine the cause of the EPC light. The second time the EPC light came on, the car stalled out at an intersection causing significant injury risk to the occupants. VW Moon Township has performed the investigations and VW State College was unable to diagnose the EPC light cause. The EPC light did not appear prior to the initial coolant leak.
The contact owns a 2022 Volkswagen Taos. The contact stated that while the vehicle was parked, his daughter attempted to start the vehicle; however, the vehicle failed to respond as intended. No warning lights were illuminated. The contact stated that the battery was replaced; however, the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed, and the contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
From the start, car regularly needed coolant topped off. Dealer said there was no issue. At 68,000 miles other mechanic noticed a major oil leak. Took it to dealer and needed cylinder head gasket replaced. Apparently there are many many people with a similar issue. I however did not discover it until I was out of warranty. They should not be getting away with this. This is a near $4,000 repair I have to come with out of pocket (plus interest) which is due to manufacturing defect and not simple wear and tear.
2022, Volkswagen Taos VIN: [XXX] Dealer Servicing:Nailey Volkswagen, 1550 Mansell Road, Alpharetta, GA 3009 We have owned this vehicle since [XXX]/2022 and I-??m starting to regret buying it. We have had a ton of random things gone wrong with this vehicle, like Fluids Leak, Faulty Cylinder Head Gasket, Coolant Leak, Check Engine Light ON doesn-??t function sometimes. This Car stayed with Dealer Service Center more than in my drive way. We are completely fed up with this car., and we are totally concerned and scared as my son drives this car., with all the mechanical issues I am seeing, it-??s really getting worried of his security with this car. Overall, the car was with the DEALER is 7+ Months in the last 21 Months I own this car. I-??m super annoyed with this whole situation. Today I dropped it off again, after receiving the car just 5 days ago from OIL CHANGE and I see Check Engine Light ON-??. Dealer don-??t have LOANER CAR to support my son job and his classes during summer. Moreover, I am not comfortable taking the car back-?? you guys rather buy this back-?? or get a more stable model for my son-??. We cannot accept this car anymore-??. WE DON-??T FEEL SAFE FOR MY SON TO DRIVE THIS CAR., Appreciate your immediate attention into this for resolution-?? if not I need to find other ways going legal with this issue to US Government, BBB and so on-?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Conklin, NY, USA