This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In the two years I have had this car it has gone into limp home mode stating -??start/stop error-?? while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
This complaint is related to a coolant leak. The issue started around the 13,000 mile mark when warning lamps came on at the instrument cluster. The warning was for low coolant. The vehicle was brought into the dealership and they replaced the cap to the reservoir and could not find additional issues. Off and on the coolant warning was triggered and was advised by the dealer to top off the coolant as this is just something that happens with these models due to the air pressure. At 56,000 miles, the coolant ran low again and under a pressure test, it was noticed that it was a leak at the cylinder head and the engine would need to be fixed upwards of 4,000 dollars. This is an issue not only financially but for the safety of those within the vehicle. This is due to the vehicles capability of overheating and no longer working as such low miles, causing those owning and driving it to be left stranded on the roadways.
In April 2024, the VW Taos leaked coolant due to a faulty gasket. Upon being fixed, an EPC light came on and leaked oil. This caused us to have it towed to the dealership for repairs to the oil cap lining. After the car was returned, the light was cleared and no longer leaked oil. In May 2024, the EPC light reappeared and cause a significant reduction when accelerating at 50 mph. When the light came on the vehicle had errors stating that the max rpms are exceeded and the car reduced power. We took the car to VW State College who was unable to find an issue with the car and cleared the light. We were able to drive the vehicle at slow speeds back to Moon Township for diagnostic and testing. The vehicle has remained with VW since late may and as of 6/11/2024, Volkswagen is unable to determine the cause of the EPC light. The second time the EPC light came on, the car stalled out at an intersection causing significant injury risk to the occupants. VW Moon Township has performed the investigations and VW State College was unable to diagnose the EPC light cause. The EPC light did not appear prior to the initial coolant leak.
The contact owns a 2022 Volkswagen Taos. The contact stated that while the vehicle was parked, his daughter attempted to start the vehicle; however, the vehicle failed to respond as intended. No warning lights were illuminated. The contact stated that the battery was replaced; however, the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed, and the contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
- Katy, TX, USA
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From the start, car regularly needed coolant topped off. Dealer said there was no issue. At 68,000 miles other mechanic noticed a major oil leak. Took it to dealer and needed cylinder head gasket replaced. Apparently there are many many people with a similar issue. I however did not discover it until I was out of warranty. They should not be getting away with this. This is a near $4,000 repair I have to come with out of pocket (plus interest) which is due to manufacturing defect and not simple wear and tear.
2022, Volkswagen Taos VIN: [XXX] Dealer Servicing:Nailey Volkswagen, 1550 Mansell Road, Alpharetta, GA 3009 We have owned this vehicle since [XXX]/2022 and I-??m starting to regret buying it. We have had a ton of random things gone wrong with this vehicle, like Fluids Leak, Faulty Cylinder Head Gasket, Coolant Leak, Check Engine Light ON doesn-??t function sometimes. This Car stayed with Dealer Service Center more than in my drive way. We are completely fed up with this car., and we are totally concerned and scared as my son drives this car., with all the mechanical issues I am seeing, it-??s really getting worried of his security with this car. Overall, the car was with the DEALER is 7+ Months in the last 21 Months I own this car. I-??m super annoyed with this whole situation. Today I dropped it off again, after receiving the car just 5 days ago from OIL CHANGE and I see Check Engine Light ON-??. Dealer don-??t have LOANER CAR to support my son job and his classes during summer. Moreover, I am not comfortable taking the car back-?? you guys rather buy this back-?? or get a more stable model for my son-??. We cannot accept this car anymore-??. WE DON-??T FEEL SAFE FOR MY SON TO DRIVE THIS CAR., Appreciate your immediate attention into this for resolution-?? if not I need to find other ways going legal with this issue to US Government, BBB and so on-?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. car is unsafe starting from a stop and after slowing down to accelerate out of a turn. in both instances there is a significant lack of response w/ the accelerator where it won't actually respond until there's about 2-3k RPMs. this makes it extremely dangerous at intersections because you can't trust that it will accelerate in a responsive manner. many times, the car will respond as if you've dropped the clutch on a manual transmission - jerking around like a 15YO learning to drive a stick. The problem has not been confirmed by dealer - they were supposed to review at our 1st year maintenance but didn't then wanted to charge me to come back. It has not been inspected by others. There are no warning lights. 2. The coolant level on car consistently drops despite low mileage (1st time was around 9k) and less than a year old. It's a risk because it may be a head gasket or engine issue. The dealer did not find anything, but it continues to go through coolant. Advised to keep an eye on it. ???" Not inspected by others. Yes low coolant warning light - first appeared multiple times around 9k.
Had car for less than one year. Have had coolant level warning twice. First time was eight months after getting the car and the second was three months later.
Within weeks of leading car, EPC light flashing, check engine light, limp mode from 55 to about 30. I bought it to dealer said fixed. A few months later again, brought it to another dealer fixed it, said don-??t use eco mode and high tier gas. It was fine for a few months did it again two days ago. I shut the engine off and turned it on was fine. VW HQ said no new car. They will keep trying to fix it. Dealer won-??t change it. Dealer wants me to bring it in again-??.They will try something else. I explained to dealer and VWHQ this is very dangerous. Previous incident 11/2023, previous incident shortly after leasing the car. Each time told it was fixed and not.
my taos is been on the shop several times for a check engine light and it works for a couple of months and the light comes back on according to the dealer ship it is an evap sensor that keeps failing the power train it not at 100% it can cause an accident I was traying to do a buy back but the company said that NO my car it been on the shop at least 5 times for the same problem. Please HELP.
Failing head gasket that needs to be replaced. Appears to be a common issue. Parts are backordered so have been waiting on the repair for over a month now. Issue identified in the shop on 1/25/24, but was leaking coolant before that.
This vehicle was purchased new 1/2022 and it has had several issues that occurred: - 2/23 driving down the highway trying to accelerate onto the highway I pressed the gas pedal and it wouldn-??t accelerate for about 3-4 seconds then the check engine light came on as well as the car losing power - while driving the car the forward collision indicator has activated without at car being around and stops suddenly - if you put the car in reverse sometime the car will not go into drive so your basically waiting for the car to respond - I barely drive my car it has 19k miles I do not feel safe even driving this vehicle at this point. - when you take it to the dealership they say if it can-??t be reproduced they can-??t fix the issues no matter if I call and state there is a problem. I-??ve been a VW owner since 2005 and this vehicle has given me more problems then any VW I-??ve ever owned
The car completely shut off while driving it. This was not the first time this happened. The EPC and check engine lights are constantly on. I have brought the car several times to try to fix the problem, nothing works. I have also had to add radiator fluid twice. The car was sold to me during a stop sale that I had no idea about. I tried going through VW for a buy back that they were initially going to grant and then changed their mind once a fix for the recall was announced. Horrific company to deal with.
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
2022 taos using coolant. Originally believed to be head gasket could as well be burning. At this time we are not sure a head gasket will make a difference. Dealership stated to keep coolant with to keep from over heating. 61, XXX miles in the vehicle. Did discuss pressure issues with the dealer about a year ago but they could not find the issue
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- Catlettsburg, KY, USA