Technical Service Bulletins (TSBs) for the 2015 Passat are official communications between Volkswagen & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake ... Read More »
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. Read More »
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off ... Read More »
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Tech Tips (Electro - Steering issues): If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. Read More »
Direction not to remove the transmission oil cooler from an assembly and to install a new transmission oil cooler when replacing an assembly. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. Read More »
Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Addressess Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments Read More »
Technical Bulletin (Front Suspension Creaking Noise): This document informs of a Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or ... Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake ... Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice ... Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement. Read More »
DIAGNOSTIC INFORMATION TO ASSIST IN CORRECT INSTALLATION OF THE ADBLUE PUMP. CASE DATA FROM THE FIELD DEMONSTRATED INCORRECT INSTALLATION OF THE SERVICE PART, RESULTING IN FURTHER CONCERNS. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (Ad Blue Leakage at Reductant Injector): Welding process issues of the reductant line connector to the supply line may cause Ad Blue leakage at the reductant injector. Read More »
Technical Bulletin (The camshaft adjuster control valve may stick causing camshaft position faults.): This document contains the fault codes needed to diagnose, and service the issue. Read More »
Tech Tips (Radiator Identification Sensor): On TSI (2.0l CCTA, CBFA) equipped vehicles with fault code P2568 Direct Ozone Reduction Catalyst Temperature Sensor, this fault refers to - G611- as Radiator Identification Sensor. Read More »
Tech Tips (No Crank, No Start After Cold Soak issues): Concern may be the result of a leaking vacuum check valve not holding residual pressure overnight. Read More »
Tech Tips (TDI, with engine codes CVCA, CRUA-Yellow Engine Oil Light coming ON): The document referfs to a new designed dipstick, and the need to maintain proper oil levels. Read More »
Technical Bulletin: The software was updated to diagnose the Deviation between the calculated and the actual soot mass of the particulate matter trap. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Technical Bulletin: This notice discusses how To avoid engine damage when working on the valvetrain. It also contains the trouble shooting codes for servicing the issue Read More »
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality ... Read More »
Technical Bulletin (Engine Oil Level): Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine oil dip stick. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year may have been installed in vehicles affected by this action. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Tech Tips (Coolant Leak or Repeat Coolant Leak from the Water Pump Area): The document informs to inspect for issues, and why issues may happen. Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Passat - 2015 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running . Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
There are no bolts installed at the 9 and 3 o?clock positions from the factory. No bolts need to be installed in these locations while performing repairs. See photos for reference. Read More »
Technical Bulletin (Water /Snow in Blower Housing): Water /Snow may enter the fresh air port of the blower housing contaminating the blower. The blower motor bearings may fail and create a high pitched noise. Read More »
Maintenance Information (Volkswagen Carefree Maintenance Program - Gasoline Engines Model Year 2015 and Newer): This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
DIAGNOSTIC INFORMATION TO ASSIST IN CORRECT INSTALLATION OF THE ADBLUE PUMP. CASE DATA FROM THE FIELD DEMONSTRATED INCORRECT INSTALLATION OF THE SERVICE PART, RESULTING IN FURTHER CONCERNS. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation 3, 2. Read More »
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
DIAGNOSTIC INFORMATION TO ASSIST IN CORRECT INSTALLATION OF THE ADBLUE PUMP. CASE DATA FROM THE FIELD DEMONSTRATED INCORRECT INSTALLATION OF THE SERVICE PART, RESULTING IN FURTHER CONCERNS. Read More »
Technical Bulletin: This document contains fault codes for matience on MIL ON, Exhaust Flap Faults. The new Generation III TDI engines have an exhaust flap that is welded into the exhaust pipe assembly. Read More »
This document contains the fault codes to trouble shoot MIL ON, Exhaust Flap Fault issues. The new Generation III TDI engines have an exhaust flap that is welded into the exhaust pipe assembly. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition. Read More »
This Document informs dealers that 2.0L TDI Gen 1 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Technical Bulletin: This document refers to direction on DTC P2014 Intake Manifold Position Sensor -G336- Replacement, and its fault codes. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (Ad Blue Leakage at Reductant Injector): Welding process issues of the reductant line connector to the supply line may cause Ad Blue leakage at the reductant injector. Read More »
Technical Bulletin: This document contains the fault codes to trouble shoot the Ad Blue Warning and or MIL ON - Ad Blue Leakage at Reductant Injector. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. Read More »
Technical Bulletin for Welding process issues of the reductant line connector to the supply line which may cause AdBlue leakage at the reductant injector. Read More »
This document informs dealers of a revision to the claim coding for the "Extended Emissions Warranty" Limited Warranty Extension for certain 2.0L TDI GEN 3 vehicles. Added clarification on totaled vehicles and loaners. Read More »
Technical Bulletin: The software was updated to diagnose the Deviation between the calculated and the actual soot mass of the particulate matter trap. Read More »
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Direction not to remove the transmission oil cooler from an assembly and to install a new transmission oil cooler when replacing an assembly. Read More »
Tech Tips (No Crank, No Start After Cold Soak issues): Concern may be the result of a leaking vacuum check valve not holding residual pressure overnight. Read More »
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. Read More »
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels Read More »
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
INFORMATIONAL PUBLICATION DISCRIBING THE MANUFACTURING USE OF RUST INHIBITORS AND ANTI SEIZE PRODUCTS DURING ASSEMBLY, AND HOW THE PRODUCT(S) "RUN OFF" MAY BE MISINTERPRETED AS AN ENGINE OIL OR AUTOMATIC TRANSMISSION OIL LEAK. Read More »
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared ... Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year may have been installed in vehicles affected by this action. Read More »
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles. Update models and model year applicability. Read More »
Instruction on what to do should the diesel particulate filter (DPF) lamp illuminate in the instrument panel on stock, unsold or stored vehicles as a result of short run times. Read More »
Diagnostic reference chart to assist the technician in diagnosis of remote starter concerns, updated to reflect the module being addressed. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory: When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug. Read More »
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the ... Read More »
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (Update Programming, DTCs P0491 and or P2440 stored in the ECM Fault Memory): Current ECM software are causing erroneous faults. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin: This document contains the fault codes to trouble shoot the Ad Blue Warning and or MIL ON - Ad Blue Leakage at Reductant Injector. Read More »
Technical Bulletin: The software was updated to diagnose the Deviation between the calculated and the actual soot mass of the particulate matter trap. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Technical Bulletin (DTC P2014 Intake Manifold Position Sensor -G336- Replacement): Direction on proper part replacement when diagnosing fault code P2014 in the ECM Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Tech Tips (No Mechatronic Communication DTC 01315): For communication faults set in various modules indicating loss of, or no communication with the mechatronic this document informs what is needed If you find that the barrel connector ... Read More »
For communication faults set in various modules indicating loss of, or no communication with the mechatronic, please inspect the barrel connector lock for proper installation. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): For informational purposes this document informs of Software related fault codes Software operating characteristics Swapping of ... Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): The battery can become discharged when the ECM "wakes-up" the CAN bus to do a diagnostic (~9 hours after vehicle shut-off). Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): This update has been proactively released to prevent the battery from becoming discharged due to a unique set of circumstances during the CAN bus diagnostic phase, leading ... Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it is important to perform a diagnosis prior to replacing the glow plug. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION UPDATED TO PREVENT BATTERY FROM DISCHARGING DUE TO CIRCUMSTANCES THAT ARE UNIQUE DURING DIAGNOSTIC PHASE OF CAN BUS. Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): The battery can become discharged when the ECM "wakes-up" the CAN bus to do a diagnostic (~9 hours after vehicle shut-off). Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): This update has been proactively released to prevent the battery from becoming discharged due to a unique set of circumstances during the CAN bus diagnostic phase, leading ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster. Read More »
Technical Bulletin: Instrument Panel Creaking Noise issues. This document refers to procedure to fix issues, and fault codes to service such issues Read More »
"Instructional document regarding the installation of a hotfix for the ODIS service software. Hotfix is to be used during the following actions: Brake Electronics (ABS) A3 Passat NMS Software ... Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. Read More »
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Trouble shooting assistance should programming and/or reporting fail during campaign 23Q3 on vehicles equipped with KESSY antitheft system. Read More »
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Technical Bulletin (Software diagnostic too sensitive): This document contains the procedure to update the programming on the diagnostic hardware. Read More »
UPDATE Technical Bulletin (2.0L TDI ECM Software Update): This update has been proactively released to prevent a MIL on condition. Updated ECM software is available to bring the vehicle up to the most current factory specifications. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Update 23O9 ? 2.0L TDI ECM Software Update with 2.0L TDI engine): This document is a notice to dealships that an software update will be avaliable for vehicles with the 2.0L TDI engine. Read More »
Technical Bulletin: This document contains the fault codes for Diesel Particulate Filter issues. It also contains the procedure to update applications software Read More »
UPDATE Technical Bulletin 37J2 UPDATE - AQ250 TCM Software (FED_EMS): This update has been proactively released to prevent harsh shifting and perceived hesitation. Read More »
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, ... Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): The battery can become discharged when the ECM "wakes-up" the CAN bus to do a diagnostic (~9 hours after vehicle shut-off). Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): This update has been proactively released to prevent the battery from becoming discharged due to a unique set of circumstances during the CAN bus diagnostic phase, leading ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 23N7 ? TDI Battery Management Software Update): This document informs of an upcomming update which states that the battery can become discharged due to a unique set of circumstances ... Read More »
Technical Bulletin (Prepaid PDI Time Units): Listed in the table within this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2015 Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. Read More »
When replacing the washer bottle, Do Not separate the filler neck assembly from the tank unit during removal. Please leave all parts together for possible part return and review. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (Washer Bottle Replacement due to Leaking at the Filler Pipe Seam): When replacing the washer bottle this document informs not to separate the filler neck assembly from the tank unit during removal. Read More »
When replacing the washer bottle, Do Not separate the filler neck assembly from the tank unit during removal. Please leave all parts together for possible part return and review. Read More »
Tech Tips (Washer Bottle Replacement due to Leaking at the Filler Pipe Seam): When replacing the washer bottle this document informs not to separate the filler neck assembly from the tank unit during removal. Read More »
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number Read More »
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table. Read More »
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023. Read More »
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023. Read More »
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,414 Volkswagen owners in the State of Colorado on February 13, 2023. Read More »
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,743 Volkswagen owners in the State of New York on October 17, 2022. Read More »
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022. Read More »
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico ... Read More »
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on ... Read More »
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217 VW owners in the State of Virginia on July 21, 2022 Read More »
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on ... Read More »
In conjunction with the California Department of Motor Vehicles (DMV), Volkswagen sent Takata airbag recall reminder notices to approximately 7,152 Volkswagen owners in the State of California on April 29, 2022. Read More »
In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is sending Takata airbag recall reminder notices to approximately 1,387 Volkswagen owners in the State of Alabama on March 23, 2022. Read More »
In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022. Read More »
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,571 Volkswagen owners in the state of South Carolina on January 24, 2022. Read More »
In conjunction with the Idaho DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 406 Volkswagen owners in the State of Idaho on August 30, 2021. Read More »
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,206 Volkswagen owners in the State of New York on June 21, 2021. Read More »
In conjunction with the Texas DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 12,375 Volkswagen owners in the State of Texas on May 17, 2021. Read More »
In conjunction with the Michigan Department of State, Volkswagen will be sending Takata airbag recall reminder notices to approximately 3,000 Volkswagen owners in the State of Michigan on August 10, 2020. Read More »
In conjunction with the County of Fort Bend, Volkswagen will be sending Takata airbag recall reminder notices to approximately 640 Volkswagen owners in the State of Texas on July 28, 2020. Read More »
In conjunction with the Tennessee DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,400 Volkswagen owners in the State of Tennessee July 7, 2020. Read More »
In conjunction with the City of Miramar, Volkswagen sent Takata airbag recall reminder notices to approximately 218 Volkswagen owners in the State of Florida on June 26, 2020. Read More »
In conjunction with the Nebraska DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 600 Volkswagen owners in the State of Nebraska on March 23, 2020. Read More »
In conjunction with the Ohio DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 9,000 Volkswagen owners in the State of Ohio on February 10, 2020. Read More »
In conjunction with the Georgia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 7,900 Volkswagen owners in the State of Georgia on January 24, 2020. Read More »
In conjunction with the South Carolina Department of Public Safety, Volkswagen sent Takata airbag recall reminder notices to approximately 2,800 Volkswagen owners in the state of South Carolina on January 20, 2020. Read More »
In conjunction with the California Bureau of Automotive Repair, Volkswagen sent Takata airbag recall reminder notices to approximately 21,100 Volkswagen owners in the state of California on January 14, 2020. Read More »
In conjunction with the Houston Dept. of Neighborhoods, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,600 Volkswagen owners in the state of Texas on November 4, 2019. Read More »
In conjunction with the Florida Dept. of Highway Safety and Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 20,200 Volkswagen owners in the state of Florida on October 14, 2019. Read More »
In conjunction with the Minnesota DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 3,400 Volkswagen owners in the State of Minnesota on September 16, 2019. Read More »
In conjunction with the North Carolina DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 7,400 Volkswagen owners in the State of North Carolina on August 19, 2019. Read More »
In conjunction with the Virginia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 6,235 Volkswagen owners in the State of Virginia on August 12, 2019. Read More »
In conjunction with the City of Compton, Volkswagen will be sending Takata airbag recall reminder notices to approximately 68 Volkswagen owners in the State of California on August 5, 2019. Read More »
In conjunction with the Commonwealth of Kentucky Transportation Cabinet, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,592 Volkswagen owners in the state of Kentucky on July 15, 2019. Read More »
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to approximately 3,991 Volkswagen owners in Wisconsin on July 8, 2019. Read More »
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to approximately 3,200 Volkswagen owners in Alabama on June 17, 2019. Read More »
In conjunction with the New York Department of Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 11,500 Volkswagen owners in the state of New York on May 23, 2019. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering ... Read More »
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD? can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Tech Tips (Rear Bumper Cover ? Paint Peeling): There have been cases identified where the paint is chipping/peeling on the rear bumper cover. Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL YEAR AND MODEL APPLICABILITY. Read More »
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective One or more of the following conditions are exhibited: Noise (grinding, popping, creaking, clicking, etc.) when opening or closing the door. Read More »
Technical Bulletin (Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective): The document informs of The condition being caused by water ingress into the door arrester that accumulates in the arrester boot and freezes during ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Front Door Locks Hard to Release): This document informs of Customers who comment that the front door is hard to open with exterior handle. Read More »
VOLKSWAGEN: THE EXTERIOR HANDLE ON FRONT DOOR IS VERY HARD TO OPEN DUE TO VARIOUS CLIMATE OR TEMPERATURE CONDITIONS AFFECTING THE LOCK OPERATION AND MAY REQUIRE MORE OF AN EFFORT TO RELEASE. Read More »
Technical Bulletin (Front Door Locks Hard to Release): The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Read More »
Technical Bulletin (Front Door Locks Hard to Release): This document informs the customer may comment that the front door is hard to open with exterior handle. Read More »
Technical Bulletin (Front Door Latches Hard to Release): This document informs the front door latch operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Read More »
2015 Tire Chain Information: This document informs what tires can still function with chains on them. The document also had a "TIRE CHAIN RESTRICTION DISCLOSURE LETTER" Read More »
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments Read More »
2015 Tire Chain Information: This document informs what tires can still function with chains on them. The document also had a "TIRE CHAIN RESTRICTION DISCLOSURE LETTER" Read More »
Update incorrect model year applicability in model table. Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature Read More »
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. Read More »
Tech Tips (Rear View Camera Inoperative issues): The rear view camera operates in conjunction with the rear parking aid system. If there are no faults in the radio or rear view camera, be sure to check the parking aid system for faults. Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation 3, 2. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation 3, 2. Read More »
Update to MIB2 information to include 2015 and 2017 model year. On cars with a single USB port, the Apple authentication chip is in the USB port. Read More »
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox ... Read More »
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues. Read More »
Technical Bulletin (The camshaft adjuster control valve may stick causing camshaft position faults.): This document contains the fault codes needed to diagnose, and service the issue. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD? can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Tech Tips: Car Net Equipped Vehicles-Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s to Facilitate Diagnosis Read More »
Tech Tips (Rear Bumper Cover ? Paint Peeling): There have been cases identified where the paint is chipping/peeling on the rear bumper cover. Read More »
Tech Tips: Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s to Facilitate Diagnosis Read More »
VOLKSWAGEN: CAMSHAFT POSITION FAULTS OCCURS DUE TO CAMSHAFT ADJUSTER CONTROL VALVE STICKING AND MALFUNCTION INDICATOR LAMP (MIL) IS ON. MODEL 2015 PASSAT, JETTA, BEETLE, CONVERTIBLE, GOLF, GOLF SPORTWAGEN. Read More »
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet. Read More »
Technical Bulletin (By-Pack At Delivery): Components may be missing from the by-pack at delivery. Components missing from the by-pack should be claimed in one of two ways. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles. Update models and model year applicability. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): This document informs how to service potiential Interruptions and Outages. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
A how to guide for The camshaft adjuster control valve which may stick causing camshaft position faults. The document also has warranty examples over what service is covered can be found Read More »
Tech Tips (1.8L/2.0L (engine codes CPRA, CPKA, CPPA, CPLA) ? Rear Main Seal Bolts Missing): There are no bolts installed at the 9 and 3 o?clock positions from the factory. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation 3, 2. Read More »
Update incorrect model year applicability in model table. Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature Read More »
This document informs dealers of a sales preparation program for new, unused, unsold model year 2015 Volkswagen 2.0L TDI vehicles in dealer stock with less than 1,000 miles. Read More »
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. Read More »
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues. Read More »
This circular contains important information regarding tooling for the new Audi Q7. Audi of America is pleased to inform you of the release and automatic delivery of the Audi Q7 Minimum Required Tools (MRT) Shipment. Read More »
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2016. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Update 23O9 ? 2.0L TDI ECM Software Update with 2.0L TDI engine): This document is a notice to dealships that an software update will be avaliable for vehicles with the 2.0L TDI engine. Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Technical Bulletin (Water /Snow in Blower Housing): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of issue. Read More »
Passat - 2015 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
Tech Tips (Oxygen Sensor Reset Procedures): This document informs of the procedure to rest oxygen sensors -For 2009-2014 vehicles with engine codes CJAA or CBEA: -For 2012-2015 vehicles with engine codes CKRA, CVCA or ... Read More »
"Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): For informational purposes this document informs of Software related fault codes Software operating characteristics Swapping of ... Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet. Read More »
"Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Technical Bulletin (Components may be missing from the by-pack at delivery): Components missing from the by-pack should be claimed in one of two ways. Read More »
Technical Bulletin (By-Pack At Delivery): Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. Read More »
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines. Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault. Read More »
This document informs dealers of revised FAQ's for the sales preparation program for new, unused, unsold model year 2015 Volkswagen 2.0L TDI vehicles in dealer stock with less than 1,000 miles. Read More »
This document informs dealers of revised FAQ's for the sales preparation program for new, unused, unsold model year 2015 Volkswagen 2.0L TDI vehicles in dealer stock with less than 1,000 miles. Read More »
This document informs dealers of the in-service date processing for new, unsold model year 2015 Volkswagen 2.0L TDI vehicles in dealer stock with over 1,000 miles. Read More »
Technical Bulletin: A notification that Components may be missing from the by-pack at delivery. It also informs that Components missing from the by-pack should be claimed in one of two ways. Read More »
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. Read More »
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. Read More »
Technical Bulletin ( Ad Blue Warning and or MIL ON - Ad Blue Leakage at Reductant Injector): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of issue. Read More »
Passat - 2015 FLUID CAPACITY CHART This document contains information on what fluids, how much for each of them are necessary to have a car up, and running. Read More »
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement Read More »
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents. Update on 9/26/2019 to denote tech bulletins that will further assist and update model and model year applicability. Read More »
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS. UPDATED TO DENOTE TECH BULLETINS THAT WILL FURTHER ASSIST. Read More »
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents. Updated to denote tech bulletins that will further assist. Read More »
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS. Read More »
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is ... Read More »
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Read More »
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
