This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The burlington Volkswagen dealer stated that parts were not available. The manufacturer informed the contact that the recall was not active at the moment and they were on the waiting list for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
2014 Volkswagen Passat was diagnosed with failure of the steering wheel clock spring resulting in loss of function for airbag, horn, and steering wheel control buttons. Airbag light was illuminated, and horn/buttons did not work. I took the vehicle in for repair right away. My VIN was not included in the existing recall (VW 69L2, NHTSA 15V-483) even though my issue appeared to be exactly the same concerns and symptoms as described in the existing recall notice. The current recall includes 2014 Volkswagen Passat cars manufactured in the us, but my vehicle was excluded. I had the vehicle repaired at a Volkswagen dealership (momentum Volkswagen of jersey village, houston, tx) at my cost of $544.01. Date of repair was 05-Jul-2017, vehicle mileage 80200.
Tamara recall the risks associated with this recall include serious injury and death to the passengers in the vehicle. I was notified of this recall on 6/19/17 by a serviceman at a dealership. I was notpreviously notified by the manufacturer. I hav recently learned that this recall was issued in 2/2016. I have since made the decision to purchase this vehicle from a lease. Information about this recall may have impacted my decision to purchase the vehicle. Regardless, I believe the associated risks are serious enough that an open recall for 17 + months is dangerous and simply unacceptable.
Takata recall I received a recall notice in the mail more than a year ago but in numerous calls to VW service they said they didn't have the parts to fix my car & that it isn't a safety issue in California. Now VW service dealership in salinas said there is no recall on my car even though www.safergov still shows an incomplete recall. Now my horn stopped working, the airbag light is lit on the dashboard and my steering wheel is making noises when I'm steering. This is a dangerous situation. I can't honk as warning and I don't think the airbag will deploy and if it does it can cause injury or death.
- Salinas, CA, USA
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Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The mechanicsburg dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact was informed that the vehicle was included in NHTSA campaign number: 16V078000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted for the recall remedy. The manufacturer was unable to confirm when the parts would be available and gave an estimate of fall 2017. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (dick hannah Volkswagen located at 3500 ne auto mall dr, vancouver, wa 98662; (360) 314-0405) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-428-4034 and was not able to confirm when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Volkswagen Passat. While driving 55 mph, the horn failed to work and the air bag warning indicator illuminated. The vehicle was taken to the local dealer (bob penkhus Volvo Mazda Volkswagen; 1101 motor city dr, Colorado springs, co 80905; (719) 473-4100) where it was diagnosed that the air bag clock spring needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800-822-8987 and stated that the vehicle was not included in the recall and the contact had to pay for the repair. The failure mileage was 70,000.
The contact owns a 2014 Volkswagen Passat. The contact received a recall notification for NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (hawk Volkswagen in juliett, Illinois) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall issue I have a 2014 Volkswagen Passat with a malfunctioning clock spring. The dealerships are informing me that my car was not part of the recall. However, this is not a part that should break, especially not after 30 months. Volkswagen has failed to resolve their clock spring issue. They are putting my families safety at risk, and have no concerns with resolving the issue. This needs to be escalated as others safety could be at risk.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I received a safety recall yesterday in my mail for my VW Passat's takata airbags. After reading the letter it seemed pretty important that I get the change made so I immediately called my VW dealership to ask them to replace the airbag. Upon informing VW of the letter and them reviewing my VIN number, they told me that they don't currently have replacements in stock and they werent sure when they would be in. I asked them to call me when they come in and they said they cant do that and for me to just call back in a week to see if they've come in. Shocked, I asked the person am I just supposed to ride around praying and gambling that I don't get hit or hit something so that my airbag doesnt go off and harm me? to which the person told me, the airbags work fine its only a recall because they want to make sure there are no issues. Im sorry but that is not safe and or accurate. So in the meantime, im riding around with an airbag that has a recall and has the potential to go off and metal fragments could come through the bag which may result in serious injury or death to me and any occupants (usually my two kids). Is it me or is something really wrong with this? I need to know how urgent this is to get replaced and get this done immediately.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was turning my steering wheel to park and heard a noise in the steering wheel that sounded like a wire stretching. Air bag light came on dashboard. Vehicle taken to VW dealer. Dealer states 'airbag clock spring' broken. A NHTSA recall exists for 2014 VW Passat, yet my vehicle is not included in it" NHTSA website states recall closed, yet my 2014 Passat has a defective clockspring. How can this be" dealer now wants $700 to repair and my life is in danger. Please reopen this recall of the 2014 VW clockspring issue since it is not complete and is putting lives at risk.
Takata recall dealer northpark vokswagen of san antonio 210-581-1000 is unable to make repairs due to unavailability of parts. I have contacted themserveral times regarding this and they still dont have the parts..
A D V E R T I S E M E N T S
- Cinnaminson, NJ, USA