This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering wheel clock spring defective, disabling air bag and other controls. VW has recalled this condition on other us-built 2014 Passat models, just not mine, since the recall is VIN-specific, and by chance, doesn't include my particular vehicle.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (Volkswagen of new port richy in new port richy, fl 866-753-0856) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall.like 6 months ago was ghange oil on dealer, and was ask about trade in my car but they give me a small price because my car has recall !!!they did not propouse me nothing to fix or chgange or do my problem!!I have two kids im worry about my safety please help me!!!!!!!!!!!!!!!!!!!
The contact owns a 2014 Volkswagen Passat. Upon starting the vehicle, the air bag indicator illuminated and the horn failed to sound. On other occasions, the steering wheel clicked when turned. The vehicle was taken to an independent mechanic where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was also taken to savannah Volkswagen (50 eisenhower dr, savannah, ga 31406) where the diagnosis was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 15V483000 (air bags). The approximate failure mileage was 50,000.
Takata recall. I received a recall from VW for the takata airbag. In the description, on cars.com, it says "in the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag. Consequence a loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury." This is exactly what has happened to my vehicle. Nothing on my steering wheel works, not even my horn. I went to VW, and they replaced the takata air bag, but did not replace the broken clock spring because they say my car was not included in the recall for the clock spring. I think this is a major safety concern. I was told that my driver side airbag will not deploy in the event of an accident. One of the reasons I purchased this car was for the airbags and the safety features. How is there not a recall on my vehicle. It did exactly what said "may happen."
- Federal Way, WA, USA
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Takata recall: I contacted VW in February about the recall that was in effect for my vehicle they assured me that they would get it fixed as soon as they could. It's six months later and I just received another letter in the mail about the recall and VW has yet to solve the issue for me.
Takata recall: I work for the U.S. army in germany. I purchased my U.S. specification VW Passat through the military car sales program. When I received the recall notification for the airbags I booked an appointment with my local VW dealer to have the airbags replaced. We took the car for the appointment and was told by the dealership they could not replace the airbags of an american specification car. I had a german attorney call the dealership to try and find a way to have the problem resolved and was ultimately told it was impossible. The work around was to have a memorandum prepared when the time comes to ship the vehicle saying the defective auto will be repaired upon return to the U.S.. the problem with this is my job is here and I have no set date to return to the U.S.. my family is forced to drive a vehicle with airbags that can kill us. I can't trade or sell the vehicle because it has a known defect that I can't get repaired in germany. I need VW to fix this problem. At this point I would prefer they take the car back. The VW website has one little paragraph dealing with military members and the solution they provide does not help us because again, we do not have a return date. The 1-800# is always busy and VW germany believes it is quite incapable of having an airbag shipped from the U.S. to repair the vehicle. I do not want to drive this vehicle any longer and would appreciate assistance in getting the car returned to VW. Thank you for your time and attention.
Takata recalled airbags never fixed in 3 years I had my lease so they knowingly allowed me to drive me and my kids for 3 years in an unsafe car!!! the tdi deisel was also an issue and had electrical issues as well.
Airbag clock spring broke while I was driving. Why wasn't my vehicle covered under recall for the airbag clock spring recall number 15V483000? obviously more vehicles are affected. My airbag and instrument controls do not work now due to this safety issue.
The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The platinum Volkswagen dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was invalid.
My airbag light is on because my airbag clock spring has torn, which has resulted in a loss of electrical connection to the driver's frontal air bag. The steering wheel makes a clicking noise when turning after the airbag light illuminated to indicate an electrical failure.
The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The burlington Volkswagen dealer stated that parts were not available. The manufacturer informed the contact that the recall was not active at the moment and they were on the waiting list for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
2014 Volkswagen Passat was diagnosed with failure of the steering wheel clock spring resulting in loss of function for airbag, horn, and steering wheel control buttons. Airbag light was illuminated, and horn/buttons did not work. I took the vehicle in for repair right away. My VIN was not included in the existing recall (VW 69L2, NHTSA 15V-483) even though my issue appeared to be exactly the same concerns and symptoms as described in the existing recall notice. The current recall includes 2014 Volkswagen Passat cars manufactured in the us, but my vehicle was excluded. I had the vehicle repaired at a Volkswagen dealership (momentum Volkswagen of jersey village, houston, tx) at my cost of $544.01. Date of repair was 05-Jul-2017, vehicle mileage 80200.
Tamara recall the risks associated with this recall include serious injury and death to the passengers in the vehicle. I was notified of this recall on 6/19/17 by a serviceman at a dealership. I was notpreviously notified by the manufacturer. I hav recently learned that this recall was issued in 2/2016. I have since made the decision to purchase this vehicle from a lease. Information about this recall may have impacted my decision to purchase the vehicle. Regardless, I believe the associated risks are serious enough that an open recall for 17 + months is dangerous and simply unacceptable.
Takata recall I received a recall notice in the mail more than a year ago but in numerous calls to VW service they said they didn't have the parts to fix my car & that it isn't a safety issue in California. Now VW service dealership in salinas said there is no recall on my car even though www.safergov still shows an incomplete recall. Now my horn stopped working, the airbag light is lit on the dashboard and my steering wheel is making noises when I'm steering. This is a dangerous situation. I can't honk as warning and I don't think the airbag will deploy and if it does it can cause injury or death.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The mechanicsburg dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.
A D V E R T I S E M E N T S
- Boyne City, MI, USA