This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. My airbag inflator has not been replaced in over a year-and-A-half since the recall started. Every time I call Volkswagen they tell me there's no fix available. I live in Arizona where it's hot and dry can't trade in my car cause the trade in value has plummeted do to safety concerns and non drivability.
"takata recall" I have received a safety recall letter about (NHTSA 16V078) for my VW Passat 2013. The letter emphasizes that I should "not delay in having this recall repair performed". I have scheduled a visit to VW dealer in arlington tx "hiley Volkswagen arlington" through their website www.hileyvw.com/ for 04/20/2017 09:30 am. I however got a phone call from the dealer (a representative named huma) today (04/19/2017). She said that they do not have the part to do the replacement. She said VW only sends them parts once a week and they do not have enough to get my vehicle serviced tomorrow. She said she would call me on Friday to let me know when I should take the car to the dealer for repair. I am disturbed that they delay the repair of my car while the recall letter says that it should be done right away because, if not, it "may result in serious injury or death to vehicle occupants."
Takata recall on airbag. This has been recalled for years now. No replacement is available. This is a family car. Need it replaced or car bought back asap!
Takata recall 69M9-takata dsi driver frontal airbag inflators : I wish to file a complain against the roseville Volkswagen dealer in roseville ca. This dealership has ignored 4 separate requests to replace and/or repair the defective takata frontal airbag inflators on my VW Passat VIN [xxx]. this in accordance with NHTSA 16vo78. I would like to request assistance from NHTSA to compel this wv dealership and/or Volkswagen America to replace dangerous frontal airbag inflator. I would greatly appreciate whatever assistance you can provide. Thank you very much indeed! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Oak Park, CA, USA
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Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall" car was recalled for lights, after being in the shop my car would not start, I was told my service manager that it was due to the weather, I responded with it cant be cause the battery is holding a charge, I was kicked out of service area, I have also paid for my airbags to fixed and I complained about the warning light before recall happened, and before 36K milage experation.. my day time running light recall, has been serviced three times still does work.. I cant see the road at night. My car sometimes stahls iwhile driving and will not go over2krpm, oh you can also move the gear shift without holding button down while driving..
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I received a safty recall 69M9 April 2016 and as of now VW still states not ready no parts will notify, one year is too long to still drive with this dangerous condition.
The contact owns a 2013 Volkswagen Passat. While driving approximately 60 mph, another vehicle cut into the contact's lane and crashed into the front of the contact's vehicle. The front driver's air bag deployed and the fragments from the air bag struck the contact's face. The contact sustained minor cuts and bruises, which did not require medical attention. A police report was not filed. The dealer stated that it may have been a takata air bag. The manufacturer was not made aware of the failure. The contact was informed of NHTSA campaign number: 16V078000 (air bags). The failure mileage was approximately 52,000. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
My lease is ending in May 2017. I have paid into this car for four years and planned to buy the residuary. I spoke with the local VW dealership and they won't do anything here in charleston, SC. I am concerned because I am in a hot and humid region and it makes my airbag even more of a danger!! I spoke with VW credit and they say they can sell me the residuary but will not provide a credit or anything else. I will just need to drive the defective car. I spoke with VW's national customer care and they just fed the bs that they won't do anything because they are following the rules. They will not act to protect consumers unless forced through a lawsuit or forced by a regulatory Agency like the NHTSA. It is negligent and irresponsible of VW to place blame on every but themselves. My partner and I have been with VW for almost 15 years but unless VW makes this right and either provides a safer car, fixes the airbag, or provides some sort of credit or incentive to me, VW will lose a customer. I will give my money to another car dealership.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received a recall notice for NHTSA campaign number: 16V078000 (air bags). The contact had been waiting over a year for the parts to be available for the air bag recall. Neither the manufacturer nor dealer had been contacted to determine when the parts would become available. The failure mileage was 15,000.
Takata recall during a car accident on August 05,2015 the airbag deploy, the airbag hit me in my face and burn my right arm (see pictures) and I felt pain, and eventually lost consciousness
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Avondale, AZ, USA