Technical Service Bulletins (TSBs) for the 2013 Jetta SportWagen are official communications between Volkswagen & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. Read More »
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off ... Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
Technical Bulletin (Poor Power Steering Assistance): This document informs of Voltage drop in power steering control unit (J500) at start up or during steering operation leading to Poor Power Steering Assistance. Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside ... Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside ... Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states ... Read More »
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or ... Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states ... Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer ... Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory ... Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc ... Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. Read More »
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter. Update to clarify procedural step and add "if needed" to warranty and part tables. Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while ... Read More »
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. Read More »
Technical Bulletin:Engine Lacks Performance, and Engine Warning Light ON issues. The document contains fault codes for trouble shooting issues, and procedures for those issues Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Technical Bulletin: Discussion on engine issues lacking performance. The document covers diagnosis of the engine and the codes that are meant to describe the issues. Read More »
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
Tech Tips (Common Rail TDI ? Fuel Filter Replacement and Prime/Bleed Procedure): This document informs when replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be primed. Read More »
Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary ... Read More »
Technical Bulletin (Cylinder Contribution/Balance Faults): This document informs that the diagnostic strategy for zero fuel calibration too sensitive. The production solution for this issue was new Software implemented. Read More »
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality ... Read More »
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Read More »
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engine will not start after standing in cold weather below 0?C (32?F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Read More »
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation ... Read More »
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover. Read More »
Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy for the manifold absolute pressure sensor is too sensitive, causing P0106 to incorrectly set in the engine control module. Read More »
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns): The current ECM/TCM programming could be causing slight hesitation related concerns in DSG ... Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Tech Tips (Vehicles with 2.5L Engine - Fault Code P2279 (Leaking Air in Intake System) Diagnostic Tip): When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. Read More »
Tech Tips (Vehicles with 2.5L Engine - Fault Code P2279 (Leaking Air in Intake System) Diagnostic Tip): When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR ... Read More »
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold weather below 0?C (32?F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Read More »
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. Read More »
Technical Bulletin (Incorrect Glow Plug Faults): During the initial glow phase, after switching the ignition ?On?, the ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are ... Read More »
Jetta SportWagen - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running. Read More »
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter. Update to clarify procedural step and add "if needed" to warranty and part tables. Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer ... Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401 Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states MIL-on with ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111Customer states MIL-on with P0442 Customer states ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer ... Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement. The snow flap in the inlet air box housing may remain partially to fully open. Read More »
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement. The snow flap in the inlet air box housing may remain partially to fully open. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement. The snow flap in the inlet air box housing may remain partially to fully open. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement. The snow flap in the inlet air box housing may remain partially to fully open. Read More »
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
Emissions Service Action (Jetta SportWagen TDI Clean Diesel Engine Vehicles Glow Plug Control Module): If the engine is started during the initial glow plug glow phase, the engine control module (ECM) may receive an incorrect reading ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Emissions Service Action 28G8 ? USA Only Glow Plug Control Module): This document informs if the engine is started during the initial glow plug glow phase, the engine control module (ECM) may ... Read More »
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations. Read More »
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient issues): This document informs that high soot loads prior to regeneration can cause possible restrictions in the EGR filter. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition ... Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition ... Read More »
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold weather below 0?C (32?F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Read More »
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold weather below 0?C (32?F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Read More »
When diagnosing ECM fault P2413 ?Exhaust Gas Recirculation System Performance?, pressure test turbo hoses for leaks and repair as necessary. Read More »
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy for the manifold absolute pressure sensor is too sensitive, causing fault code P0106 to incorrectly set in the engine ... Read More »
Technical Bulletin (Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop): Current ECM programming may cause a bump after coming to a stop, which may be felt through the chassis of the vehicle. Read More »
Technical Bulletin (Cylinder Glow Plug issues): During the initial glow phase, after switching the ignition "On", the ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are ... Read More »
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190? F. When the F265 mapped thermostat opens, the gauge may drop by approximately 60? F before again rising to 190? F. Read More »
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Read More »
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. Read More »
2012-2013 Passat does not have measured value block numbers. Check values ?Particle filter, kilometers since last regeneration?, ?Particle filter, oil ash volume?, ?Particle filter, soot mass calculated?, and ?Particle filter, soot mass ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer ... Read More »
Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. Read More »
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. Read More »
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Technical Bulletin (No Start, or Rough Running due to Fuel Rail issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic ... Read More »
Technical Bulletin (No Start, or Rough Running issues): When diagnosing a MIL ON, no-start or rough running concern on a common rail diesel vehicle, and no root cause is found after following all GFF diagnostic procedures, it may be ... Read More »
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states ... Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Hood release inoperative Customer states MIL-on with P0401 Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view ... Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Engine will not start after standing in cold weather below 0?C (32?F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter. Update to MAF labor operation number. Read More »
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
TO UPDATE GOLF (EXCHANGE PARTS) TIME UNITS DUE TO SAGA/ELSA UPDATES 6/13/16. MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with Fault P2463 DPF Soot Accumulation. Read More »
Technical Bulletin (Exhaust Pressure Control Valve / Exhaust Gas Recirculation Flow issues): This document contains the fault codes needed to diagnose, and service the issue. Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow, Could be accompanied with Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. Read More »
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient issues): This document informs that high soot loads prior to regeneration can cause possible restrictions in the EGR filter. Read More »
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with Fault P2463 DPF Soot Accumulation Read More »
Tech Tips (Equipped with 2.0L TDI Engine - Engine Control Module Fault P2413 "Exhaust Gas Recirculation System Performance" Diagnosis Tip): When diagnosing ECM fault P2413 "Exhaust Gas Recirculation System Performance", pressure test ... Read More »
When diagnosing ECM fault P2413 ?Exhaust Gas Recirculation System Performance?, pressure test turbo hoses for leaks and repair as necessary. Read More »
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose ... Read More »
This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation I, II, and III 2. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation I, II, and III 2. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2. Read More »
This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TO UPDATE GOLF (EXCHANGE PARTS) TIME UNITS DUE TO SAGA/ELSA UPDATES 6/13/16. MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with Fault P2463 DPF Soot Accumulation. Read More »
TO UPDATE WARRANTY LABOR OPERATIONS DUE TO ELSA UPDATES, AND TO INCLUDE AN ADDITIONAL PARTS TABLE FOR REPLACING A ONE PIECE SYSTEM WITH A TWO PIECE SYSTEM. Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient, and Soot Accumulation issues): This document informs of high soot loads prior to regeneration which can cause possible restrictions in the EGR filter. Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Technical Bulletin (Manifold Absolute Pressure Range / Performance issues): This document informs that the monitoring strategy for the manifold absolute pressure sensor being too sensitive, causing P0106 to incorrectly set in the engine ... Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure Read More »
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA). Read More »
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with Fault P2463 DPF Soot Accumulation Read More »
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with Fault P2463 DPF Soot Accumulation Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
When diagnosing a customer concern of fuel gauge not reading full after fueling, start by checking for the presence of a cover over the fuel tank vent as shown in the picture below. Read More »
Technical Bulletin (TDI Vehicles Equipped with Mis-fuel Inhibitor): Starting in MY 2013 all VW TDI vehicles come equipped with a mis-fuel inhibitor installed in the fuel tank filler neck to prevent accidental mis-fueling of the fuel ... Read More »
2012-2013 Passat does not have measured value block numbers. Check values ?Particle filter, kilometers since last regeneration?, ?Particle filter, oil ash volume?, ?Particle filter, soot mass calculated?, and ?Particle filter, soot mass ... Read More »
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. No repairs should be made. Read More »
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure Read More »
This document informs dealers of a revision to the Extended Emissions Warranty Limited Warranty Extension for 2.0L TDI Gen 1 vehicles. Added clarification on totaled vehicles and loaners Read More »
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): A Volkswagen TDI clean diesel is not ready for I/M (Inspection Maintenance) testing due to readiness codes not being fully set. Read More »
Emissions Service Action (Certain 2010-2014 Volkswagen Vehicles with 2.0L TDI? Clean Diesel Engine ECM Software Update): The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized ... Read More »
Technical Bulletin:Engine Lacks Performance, and Engine Warning Light ON issues. The document contains fault codes for trouble shooting issues, and procedures for those issues Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently for Volkswagen Vehicles Equipped with a 2. Read More »
Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. Read More »
2009-2015 Model Year Volkswagen TDI? Clean Diesel Vehicles Registered in Minnesota Engine Codes CBEA, CJAA, CKRA, CATA, CNRB Using Biodiesel Blend Fuels: Biodiesel is a domestically produced, clean-burning and renewable partial ... Read More »
Upcoming Communication to Owners of 2009-2015 MY Volkswagen TDI Clean Diesel Engine Vehicles Registered in the State of Minnesota Engine Codes CBEA, CJAA, CKRA, CATA, CNRB Using Biodiesel Fuel Blends: This document informs that Due to ... Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Communication to Owners of 2009-2013 MY Volkswagen TDI Clean Diesel Engine Vehicles Registered in the State of Illinois - Using Biodiesel Fuel Blends): Due to Illinois state tax incentives ... Read More »
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Read More »
When diagnosing a customer concern of fuel gauge not reading full after fueling, start by checking for the presence of a cover over the fuel tank vent as shown in the picture below. Read More »
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer ... Read More »
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. Read More »
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations. Read More »
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns): Current ECM/TCM programming could be causing slight hesitation related concerns in DSG ... Read More »
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer ... Read More »
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle. Read More »
Tech Tips (Measure Value Block Request): If a request has been made for several MVBs from a DSG transmission, the test plan "Read measured values for obligation to report" can be selected. Read More »
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used ... Read More »
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used ... Read More »
If a CV boot is found to be leaking grease on PDI and a clamp is found to be loose or not aligned properly, only the clamp should be replaced. If concern is found after the vehicle is sold, replace the complete CV joint. Read More »
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns): Current ECM/TCM programming could be causing slight hesitation related concerns in DSG ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. Read More »
If a CV boot is found to be leaking grease on PDI and a clamp is found to be loose or not aligned properly, only the clamp should be replaced. If concern is found after the vehicle is sold, replace the complete CV joint. Read More »
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter. Update to clarify procedural step and add "if needed" to warranty and part tables. Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Read More »
Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory: When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug. Read More »
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. Read More »
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): A Volkswagen TDI clean diesel is not ready for I/M (Inspection Maintenance) testing due to readiness codes not being fully set. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin:Engine Lacks Performance, and Engine Warning Light ON issues. The document contains fault codes for trouble shooting issues, and procedures for those issues Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
Technical Bulletin (Cylinder Contribution/Balance Faults): This document informs that the diagnostic strategy for zero fuel calibration too sensitive. The production solution for this issue was new Software implemented. Read More »
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it is important to perform a diagnosis prior to replacing the glow plug. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
The DLC is intended for use with diagnostic scan tools and by emissions testing stations. However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug. Read More »
Technical Bulletin (Engine Lacks Performance, Engine Warning Light ON): Engine does not have any power and the engine warning light may be ON. Read More »
Technical Bulletin (TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF): With the implementation of the new ?Clean Diesel Technology?, changes to the EGR system were implemented as compared to previous Diesel engines. Read More »
Technical Bulletin (Incorrect Glow Plug Faults): During the initial glow phase, after switching the ignition ?ON?, the ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are ... Read More »
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster): Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. Read More »
Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. Read More »
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. Read More »
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. Read More »
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. Read More »
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR ... Read More »
When diagnosing ECM fault P2413 ?Exhaust Gas Recirculation System Performance?, pressure test turbo hoses for leaks and repair as necessary. Read More »
If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. Read More »
If the battery has a low state of charge or is disconnected, fault code 02757 ?adapting tire pressures? may set in address 03 ? Brake Electronics. Read More »
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
When diagnosing a generator charging concern, it is recommended to verify operation of the one way clutch located in the generator pulley (if equipped) before replacing generator assembly. Read More »
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 61B7 ? Quality Package): This document informs that Revisions to Update 61B7 will not be released today as previously announced therefore. Read More »
Technical Bulletin (Incorrect Glow Plug Faults): During the initial glow phase, after switching the ignition ?On?, the ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are ... Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside ... Read More »
All keys must be present during key adaptation. Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module): This document informs only that Airbag lamp in instrument cluster may illuminate due to unfastened connector for ... Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector that is different than the 30 pin dock connector found on previous iPhone and iPod models. Read More »
Technical Bulletin (TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF): With the implementation of the new ?Clean Diesel Technology?, changes to the EGR system were implemented as compared to previous Diesel engines. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
The alarm siren may activate immediately after opening the door, after unlocking using the physical key. A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction. Read More »
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Read More »
All keys must be present during key adaptation. Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster. Read More »
The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector that is different than the 30 pin dock connector found on previous iPhone and iPod models. Read More »
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. Read More »
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. Read More »
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. Read More »
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module): This document informs only that Airbag lamp in instrument cluster may illuminate due to unfastened connector for ... Read More »
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): After instrument cluster replacement, service interval maximum values may need to be manually set. This document informs how to set the values manually. Read More »
After instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Read More »
The instrument cluster illumination is controlled by a photocell inside the cluster. If an illumination concern is suspected, darken the area over the photocell, or use a flashlight to simulate natural light changes, to see how the ... Read More »
TO UPDATE WARRANTY LABOR OPERATIONS DUE TO ELSA UPDATES, AND TO INCLUDE AN ADDITIONAL PARTS TABLE FOR REPLACING A ONE PIECE SYSTEM WITH A TWO PIECE SYSTEM. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Emissions Service Action (Certain 2010-2014 Volkswagen Vehicles with 2.0L TDI? Clean Diesel Engine ECM Software Update): The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized ... Read More »
Emissions Service Action: The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently. Read More »
Technical Bulletin: Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop. The document contains the Update programming procedure Software Version Management unit codes. Read More »
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Cylinder Contribution/Balance Faults): This document informs that the Diagnostic strategy for zero fuel calibration was too sensitive. The production solution for this issue was Software implemented into production. Read More »
Technical Bulletin (Cylinder Contribution / Balance Fault issues): The Diagnostic strategy for zero fuel calibration is too sensitive. The production solution for this issue was new software being implemented into production. Read More »
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a ... Read More »
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU). Read More »
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns): The current ECM/TCM programming could be causing slight hesitation related concerns in DSG ... Read More »
Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy for the manifold absolute pressure sensor is too sensitive, causing fault code P0106 to incorrectly set in the engine ... Read More »
Technical Bulletin (Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop): Current ECM programming may cause a bump after coming to a stop, which may be felt through the chassis of the vehicle. Read More »
Technical Bulletin (Update Programming - MIL ON, DTC P00AF Stored in ECM Fault Memory): Software diagnosis fault causes P00AF to set, commonly when operated in areas with high altitude. Read More »
Technical Bulletin (Update Programming RCD-510 Radio (Premium 8)): Programming contained in software level(s) for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012, and 2013. Read More »
UPDATE Technical Bulletin (UPDATE ? 61B7 ? Quality Package): This update has been proactively released to install the latest available quality countermeasures from production. Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while ... Read More »
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other ... Read More »
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect. Read More »
Tech Tips (Windshield Washer): For fault code VAG00897 (Electrical malfunction in circuit in the BCM), the document informs of a procedure that will ensure proper diagnosis and operation of the washer pump. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view ... Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect. Read More »
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. Read More »
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number Read More »
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster): Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. Read More »
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module): the airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. Read More »
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module): This document informs only that Airbag lamp in instrument cluster may illuminate due to unfastened connector for ... Read More »
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module): This document informs only that Airbag lamp in instrument cluster may illuminate due to unfastened connector for ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states ... Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view ... Read More »
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD? can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. Read More »
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL YEAR AND MODEL APPLICABILITY. Read More »
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace Read More »
Technical Bulletin (Rear Door Glass Inoperative issue diagnosis): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401 Read More »
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments. Read More »
Tech Tips (Brake Electronics (ABS) Fault Code 02757 Diagnosis Tip): This document informs if the battery has a low state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. Read More »
Summary of Technical Bulletin to include additional model and model year applicability. Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only) Read More »
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace Read More »
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments. Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer ... Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory ... Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat ... Read More »
It may be necessary to reboot the RNS315 navigation unit, due to either, update programming stalled, or recoding. In order to reboot the unit, hold down the ?power? and ?eject? buttons at the same time until the unit switches ?OFF?. Read More »
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states ... Read More »
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states ... Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states MIL-on with ... Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P2407 "Customer ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111Customer states MIL-on with P0442 Customer states ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer ... Read More »
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB. Read More »
This document details updates to the ODIS diagnostic software. Updates include fixes to SVMs and diagnostic tests. Also includes 2009 Tiguan. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation I, II, and III 2. Read More »
The 2.0L Gen1 FAQ document is to assisty our VWGoA dealers with frequently asked questions and answers to allow them to assist the VW & Audi owners. Read More »
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. Read More »
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues. Read More »
Technical Bulletin (Exhaust Pressure Control Valve / Exhaust Gas Recirculation Flow issues): This document contains the fault codes needed to diagnose, and service the issue. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD? can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
Tech Tips (Alarm System Activates Immediately After Opening the Door When Using the Key): The alarm siren may activate immediately after opening the door, after unlocking using the physical key. Read More »
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
In order to promptly receive your credit and to improve the level of parts that reach your customers: Please return your inventory of the above-listed material numbers to your facing PDC, no later than 12/10/13. Read More »
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. Read More »
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
Volkswagen is pleased to announce a new edition of the Volkswagen Warranty Policies and Procedures Manual. This edition of the manual applies exclusively to the United States market. Read More »
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor ... Read More »
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. Read More »
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. Read More »
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. Read More »
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 61B7 ? Quality Package): This document informs that Revisions to Update 61B7 will not be released today as previously announced therefore. Read More »
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect. Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Read More »
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. Read More »
All keys must be present during key adaptation. Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer ... Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
Emissions Service Action (Jetta SportWagen TDI Clean Diesel Engine Vehicles Glow Plug Control Module): If the engine is started during the initial glow plug glow phase, the engine control module (ECM) may receive an incorrect reading ... Read More »
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Read More »
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor ... Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside ... Read More »
The alarm siren may activate immediately after opening the door, after unlocking using the physical key. A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction. Read More »
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. Read More »
Tech Tips (Equipped with RCD-510 Premium 8 Radio - Radio Switches to Bluetooth Audio without Input): If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming ... Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. Read More »
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received satellites in the area of the concern. Read More »
The RNS 315 navigation unit does not contain the Sirius Traffic functionality. Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary. Follow the instructions below to pair the phone: Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation I, II, and III 2. Read More »
The 2.0L Gen1 FAQ document is to assist our VWGoA dealers with frequently asked questions and answers to allow them to assist the VW & Audi owners. Read More »
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. Read More »
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues. Read More »
01 16 01 January 8, 2016 2034898 Supersedes Technical Bulletin V011526 dated November 5, 2015 to update warranty labor operations due to ELSA updates. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Emissions Service Action: The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently for Volkswagen Vehicles Equipped with a 2. Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
This service xpress document give information on the various fluids a vehicle can hold, how to check the fluids and when the vehicle should be serviced for maintenance Read More »
Technical Bulletin Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only) ): Document discusses diagnosis, and potential remedy of issue. Read More »
Tech Tips (Oxygen Sensor Reset Procedures): This document informs of the procedure to rest oxygen sensors -For 2009-2014 vehicles with engine codes CJAA or CBEA: -For 2012-2015 vehicles with engine codes CKRA, CVCA or ... Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. Read More »
PROFI Dealer Vehicle Information Request Form: This document informs of the requirements to test vehicles for an upcoming VW campaign. It contains the number of vehicles to be tested, and what is to be tested. Read More »
Tech Tips (CV Boot Leaking Grease, Clamp Not Tight or Not Aligned Properly): The document informs on what to do if the vehicles CV Boot is having issues Read More »
Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot. This document informs of the expected condition of a CV boot upon removal Read More »
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering ... Read More »
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments. Read More »
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer ... Read More »
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 61B7 ? Quality Package): This document informs that Revisions to Update 61B7 will not be released today as previously announced therefore. Read More »
UPDATE 61B7 ? Quality Package ? U.S. Dealers: Revisions to CRIT 03 Work & Claiming Procedure and Vehicles Added ? Canadian Dealers: Update 61B7 Released for Canadian Market, CRIT 03 Only Read More »
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Read More »
Jetta SportWagen - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Technical Bulletin (TDI Vehicles Equipped with Mis-fuel Inhibitor): Starting in MY 2013 all VW TDI vehicles come equipped with a mis-fuel inhibitor installed in the fuel tank filler neck to prevent accidental mis-fueling of the fuel ... Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for ... Read More »
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states MIL-on with ... Read More »
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. Read More »
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. Read More »
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement Read More »
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS. Read More »
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS. Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is ... Read More »
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Read More »
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of engine issue. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
