Technical Service Bulletins (TSBs) for the 2014 Jetta Hybrid are official communications between Volkswagen & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
This Document informs dealers the warranty extension for the steering column lock housing has been revised to include 2014 and 2015 model year Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Special Tool Shipment for Upcoming Voluntary Safety Recall 34F6 DQ-200 Direct-Shift Gearbox): This document informs of an upcoming special tool shipment for upcoming voluntary Safety Recall 34F6. Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Jetta Hybrid - 2014 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. Read More »
Jetta Hybrid - 2014 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
A change was made to the engine Oil Filter Adapter (OFA) for 2014 Model Year vehicles that resulted in a change in the oil filter element. It is important to note that the two different designs are Not interchangeable. Read More »
Jetta Hybrid - 2014 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
Technical Bulletin (Cylinder Misfire issues): During normal operation of the Jetta Hybrid, the electric drive motor will be activated as a generator to charge the High Voltage Battery. Read More »
2014 Volkswagen GLI Jetta Maintenance Schedule For USA 2.0L TSI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions. Read More »
Tech Tips (Fuel tank will not fill, pump clicks): This concern can be the result of the N115 Fuel Tank Pressure Control Valve sticking when the fuel door is opened. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: The Fuel door binding or sticking due to excess material inside of the fuel door. The corrective action for this issue was to remove excess burrs or material from fuel door housing. Read More »
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. No repairs should be made. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. Read More »
Jetta Hybrid - 2014 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
Until further notice, Volkswagen will reimburse up to $35 per day to provide customers affected by the 38B9 Recall with a loaner or rental vehicle while their existing vehicle is being repaired. Read More »
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle. Read More »
When replacing the 7 speed DSG transmission, the K0 clutch actuator may come with a yellow and black plastic plug installed, as shown in figure 1. Read More »
Technical Bulletin (Hybrid Oil Drain Plug issues): Engine oil leak after an engine oil change has been performed Incorrect drain plug and drain plug seal installed during engine oil change This document contains the part numbers for ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
UPDATE TO HYBRID TRANSMISSION FLUID CAPACITY IN ELSA AND SERVICENET DUE TO MECHATRONICS NOW COMING FROM PARTS WITH A FULL FLUID CHARGE (REMOVE MECHATRONIC FILL SPECIFICATION). Read More »
UPDATE TO HYBRID TRANSMISSION FLUID CAPACITY IN ELSA AND SERVICENET DUE TO MECHATRONICS NOW COMING FROM PARTS WITH A FULL FLUID CHARGE (REMOVE MECHATRONIC FILL SPECIFICATION). Read More »
"REMOVED THE FOLLOWING STATEMENT, AS JETTA HYBRID TRANSMISSION IS MAINTENANCE FREE: TRANSMISSION: DSG (NON AUTOMATIC): CHANGE FLUID AND FILTER (IF APPLICABLE)" Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Special Tool Shipment for Upcoming Voluntary Safety Recall 34F6 DQ-200 Direct-Shift Gearbox): This document informs of an upcoming special tool shipment for upcoming voluntary Safety Recall 34F6. Read More »
Tech Tips (Transmission Replacement Tip): When replacing the 7 speed DSG transmission, the K0 clutch actuator may come with a yellow and black plastic plug installed, as shown in in this document. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
Technical Bulletin (Hybrid Oil Drain Plug issues): Engine oil leak after an engine oil change has been performed Incorrect drain plug and drain plug seal installed during engine oil change This document contains the part numbers for ... Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Stationary Vehicle Displayed While in Motion (Premium 8 Radio)): This document informs of customers may report that while the vehicle is in motion, the display on the Premium 8 radio displays the ?Stationary ... Read More »
The DLC is intended for use with diagnostic scan tools and by emissions testing stations. However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
Technical Bulletin (Update Programming for Sporadic Misfire Faults): During normal operation of the Jetta Hybrid, the electric drive motor will be activated as a generator to charge the High Voltage Battery. Read More »
Technical Bulletin (Update Programming for Sporadic Misfire Faults): During normal operation of the Jetta Hybrid, the electric drive motor will be activated as a generator to charge the High Voltage Battery. Read More »
Technical Bulletin (High Voltage Repairs on Hybrid Vehicles): High Voltage topics are very diverse and latest information is changing regularly. Therefore, they need to be addressed on a case-by-case basis. Read More »
Technical Bulletin (High Voltage Repairs on Hybrid Vehicles): High Voltage topics are very diverse and latest information is changing regularly. Therefore, they need to be addressed on a case-by-case basis. Read More »
When replacing the 7 speed DSG transmission, the K0 clutch actuator may come with a yellow and black plastic plug installed, as shown in figure 1. Read More »
Service Information (VW Minimum Required Jetta Hybrid Auto Shipment AT343): This document informs of upcomming AT-343 Special Tool Packages for the matience of the Jetta Hybrids: ? Hybrid System Tools ? 1. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Technical Bulletin (High-voltage repairs on Hybrid and Electric vehicles): This document informs if a repair involving high-voltage components or battery needs to be performed on a Hybrid or Electric vehicle, a VTA ticket must be opened ... Read More »
Technical Bulletin (Update Programming for Sporadic Misfire Faults): During normal operation of the Jetta Hybrid, the electric drive motor will be activated as a generator to charge the High Voltage Battery. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
On affected vehicles, the mechatronic unit service replacement may have been configured with a European software calibration. If present, the European software may not detect certain faults read or stored by a diagnostic system. Read More »
On affected vehicles, the mechatronic unit service replacement may have been configured with a European software calibration. If present, the European software may not detect certain faults read or stored by a diagnostic system. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions. Read More »
Technical Bulletin (Stationary Vehicle Displayed While in Motion issues (Premium 8 Radio)): This document informs customers may report that while the vehicle is in motion, the display on the Premium 8 radio displays the ?Stationary ... Read More »
Technical Bulletin (Prepaid PDI Time Units): Listed in the table within this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2015 Read More »
Technical Bulletin (Update Programming, Fuel Door Will Not Open): This software update is designed to re-program the ECM, Power Electronics Module, and/or Battery Management Control Module with new software. Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Jetta Hybrid - 2014 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Read More »
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number Read More »
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document inform of Fuel door binding or sticking due to excess material inside of the fuel door housing. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (Fuel tank will not fill, pump clicks): This concern can be the result of the N115 Fuel Tank Pressure Control Valve sticking when the fuel door is opened. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
AS EQUIPPED, THIS VEHICLE MAY NOT BE OPERATED WITH TIRE CHAINS, BUT MAY ACCOMMODATE SOME OTHER TYPE OF TIRE TRACTION DEVICE. SEE OWNER?S MANUAL FOR DETAILS. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
VOLKSWAGEN: SOME VEHICLES THE HIGH VOLTAGE CABLES FOR ELECTRIC DRIVE POWER AND CONTROL ELECTRONICS JX1, ARE BEING REPLACED OR INSTALLED AND THE PROPER TORQUE SPECIFICATIONS OF 20 NM MUST BE USED OR TOO MUCH TORQUE WILL CAUSE THE MOUNTING ... Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
Volkswagen Perfect Delivery Process - Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
AS EQUIPPED, THIS VEHICLE MAY NOT BE OPERATED WITH TIRE CHAINS, BUT MAY ACCOMMODATE SOME OTHER TYPE OF TIRE TRACTION DEVICE. SEE OWNER?S MANUAL FOR DETAILS. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Technical Bulletin (Stationary Vehicle Displayed While in Motion (Premium 8 Radio)): This document informs of customers may report that while the vehicle is in motion, the display on the Premium 8 radio displays the ?Stationary ... Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
"REMOVED THE FOLLOWING STATEMENT, AS JETTA HYBRID TRANSMISSION IS MAINTENANCE FREE: TRANSMISSION: DSG (NON AUTOMATIC): CHANGE FLUID AND FILTER (IF APPLICABLE)" Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Additional Special Tool Shipment Safety Recall 34F6 DQ-200 Direct-Shift Gearbox): A notification of an additional shipment of tools Read More »
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Technical Bulletin (High Voltage Repairs on Hybrid Vehicles): High Voltage topics are very diverse and latest information is changing regularly. Therefore, they need to be addressed on a case-by-case basis. Read More »
Service Information (2014 Car-Net Equipped Models - Market Introduction) During the market introduction of 2014 models equipped with Car-Net Volkswagen will collect all warranty repair information for any emerging ... Read More »
Warranty Information (2014 Model Year Volkswagen Vehicle Warranty, Roadside Assistance, and Carefree Maintenance): This document contains the "2014 MODEL YEAR VOLKSWAGEN VEHICLE COVERAGE SUMMARY". Read More »
2014 Volkswagen GLI Jetta Maintenance Schedule For USA 2.0L TSI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles. Read More »
Service Information (VW Minimum Required Jetta Hybrid Auto Shipment AT343): This document informs of upcomming AT-343 Special Tool Packages for the matience of the Jetta Hybrids: ? Hybrid System Tools ? 1. Read More »
On affected vehicles, the mechatronic unit service replacement may have been configured with a European software calibration. If present, the European software may not detect certain faults read or stored by a diagnostic system. Read More »
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
