This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2019 Volkswagen Jetta gli 35th anniversary edition 6 speed mt odometer: 408mi built 12/2018 in Mexico vehicle intermittently stalls when coming to a stop with no cel. The dealership was unable to recreate or diagnose the malfunction because it's occurrence is intermittent and there are no codes left in the ECM or tcm.
All issues written here have been happening since day of purchase, as of June 2018. VW currently denies issues and claims reports are of normal operation of vehicle. I love this car I just want VW to provide a fix. Vehicle has a continuous grinding noise coming from behind engine area when vehicle is in motion accelerating from 27- 30mph after that it subsides. Sounds of grinding depends what drive mode your are in. Eco has the loudest noise. Many other reports suspect transmission problems. Vehicle while stationary has a strange noise coming from the front left engine area that sounds like a rotation humming grind noise, usually occurs after vehicle was in motion and then stopping at a red light. Vehicle while in motion blind spot monitor on driver side mirror lights up during bad weather even when no vehicle is present in blind spot. Also, can happen when there is no bad weather. Vehicle while in reverse during rain if equiped with drive assist will automatically break stop for you while no vehicle is present. Winsheild wiper blades leave streaking marks into windshield that doesnt go away. Paint also easily chips when pebbles from highways hits the hood of the car. I have taken the vehicle to VW North hills 1cochran pittsburgh pa they stated they do not know about the grinding noise, and it was most likely the turbo charge engine. They also investigated the blind spot monitor stating sensor is dirty just needs cleaned. That's also false becuase after VW North hills 1cochran cleaned it on a clear sunny day as I left the dealership the blind spot monitor came on intermittently. This vehicle at time of report has 23000 miles on it has it drives a lot of highway. Risk of vehicle accident while accelerating usually between 30-80mph with known issues are high. Please investigate.
Automatic transmission grinding, bogging, shaking while driving. When letting off the gas the transmission clunks and the car shakes. Happens while driving between 25-50mph.
2019 R line Jetta was originally making a grinding sound at 1500 RPM. Now I just got a check oil level notification on my dash. This car has less than 7,000 miles.
- Voorhees, NJ, USA
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Grinding sound at lower speeds when shifting up. Automatic 8 speed R-line. Sound tends not to happen when the car is in "sport mode". VW dealerships say they don't hear anything but everyone I know does and everyone on line has the issue too. VW not acknowledging it's a known issue. This happens up to 40 or so mines or when shifting. Concerning noise.
I purchased a new Jetta 2019 on 05.31.2019 and started noticing a transmission noise (scraping or scratching noise when shifting gears at low speed) soon after. First appt to dealer on 06.13.19 and they kept the vehicle for 4 days. On 06.17.19 service manager told me that vehicle's noise is normal. I made an appt and another dealer for 06.19.19 (today). Dealer acknowledge sound however they are unable to cover transmission noise because VW usa issued "technical service bulletin / tech tip" on 04.18.19 (transaction no. 205788/4) recommending "no further repairs". now customers are left to deal with abnormal transmission sounds when driving and unable to fix them under warranty. Keeping in mind that I purchase this vehicle because of the 7 year / 72K miles warranty. I can honestly share with you that this has been the worse purchase I've made.
"hill hold assist" does not disengage quickly in manual transmission vehicles when stopped facing up an incline causing the driver to either stall the vehicle potentially in dangerous situations or burn the clutch while attempting to get the vehicle moving causing premature clutch wear. Often tires spin once the brake is released causing premature tire wear. This could easily be solved with software upgrades allowing the driver to disable this feature and/or refining the release to be more instantaneous.
My vehicle, like many out there has a grinding or scraping noise emitted during upshifting at less than highway speed. During the noise, the car has a small loss of power. It sounds as though the transmission is coming apart. It happens in all modes but is more evident in eco mode. The dealer is playing dumb pretending like it is not an issue and even said they have not heard of it before. The car came out of service with no improvement.
Torque converter makes a grinding sound at 1,400 RPM. The sound is louder with "eco" mode selected on transmission but is still present when not engaged.
I've had the 2019 Jetta for roughly 30 days now. I've noticed a strange grinding noise coming from the engine around 30 mph when accelerating under light load. As if a driver attempts to shift while the clutch is not engaged, the car produces a grinding noise (but this care is an automatic). So I decided to take it into VW to be looked at (young VW). They said and I quote "noise is normal operation of the drive system when accelerating." That just doesn't seem right to me.. my husband has a reasonable amount of automotive knowledge and has made an assertions that the issues is related to the the transmission package; in his opinion any issue with the torque at low rpms. VW refuses to even look at the issue, at this time. We worry is the car is defective and it damages the value of the vehicle and worse it's a safety issue as it causes accelerated heating and failure rate for the entire transmission system. My husband has researched the issue on google, document id: 32-18-01tt proves that VW ag knows this issue is a defect part, they claim that it's 'a normal characteristic of the vehicle' however, the document literally mentions the term 'scraping'. he has also tested the car, and if he put this car in manual mode and right before 4th gear hits 2000 RPM, switch to 5th gear and let it drop to around 1300-1400 RPM and accelerate lightly (especially on an incline); you'll hear a loud sound that scrapes all the way to 2000 RPM.
While accelerating, a distinct grinding noise comes from the transmission. The noise is consistently heard while the vehicle is accelerating between 25-30 mph. My vehicle is roughly 5 months off the lot and has less than 10K miles, so this noise is very concerning. Third party mechanics have confirmed the noise is a hazard for the transmission, and have advised to bring the vehicle to Volkswagen for a warranty repair. Both the Volkswagen dealership and Volkswagen customer service have notified me the grinding noise is normal and of no concern. However, a software patch is available to "fix" the "non-issue". Volkswagen customer service also notified me the patch does not completely fix the grinding noise. When I pressed further, customer service notified me there are no other options and "there is nothing we can do at this time to fix it." The dealership also confirmed the noise is present in other 2019 Jettas on their lot, which is why they said the noise is normal for my vehicle. It sounds like VW has a transmission issue with all 2019 Jettas, and they do not know how and/or refuse to fix it.
1. first issue is the car running low on oil before it reaches the 10K mile mark. This car should be getting an oil change every 10K miles however it will run out of oil before the 10K mark is achieved. 2. there is a grinding noise at about 30mph that seems to be associated with the gear change. Therefore, I believe this particular issue is transmission related. This particular issue has been happening since the car was first purchased.
Transmission torque converter issue. Transmission makes loud noise in 5th around 25 - 30 mph gear. Has a vibration over 45 mph and over at steady speed. VW has a software patch tcm 37L7 (helps to reduce 450hz vibration) which is suppose to help, but they will not patch cars already sold. When I bought my vehicle it had under 10 miles. It did not have this issue until I put on just over 100 miles. The patch is more of a mask than a fix. V w also has had many transmission seal leaks, I suspect that the vibration the torque converter produces is the cause.
I just purchased a 2019 Jetta R line and since day one I have a grinding noise coming from the transfer case or the transmission. It's always there at around 50km/per hour for about 2 sec. Like many others said it doesn't feel right for me. I hope VW will take action and do something about it. On top of that I lost all my radio presets and the screen has started to freeze. I also notice a knocking sound in the rear suspension over normal bumps.
When accelerating a grinding noise can be heard coming from the transmission between 25 mph & 35 mph the car feels irresponsive. There is an update that fixes the issue but it's only being applied to 'unsold' units.
All sensors including airbag and ABS reported errors. VW representative over the phone said it does not sound safe to drive. Dealership claimed no issues found with the vehicle. Rattling sound which is persistent after VW installed a software update for a known issue with the transmission shifting gears. While the engine running and changed from park to reverse, the car rolled forward and transmission would not respond to attempting to accelerate. Vehicle rolled into a pole which stopped it from moving forward while in reverse. All photo and video documented. Volkswagen claims this proof does not matter because 'there is nothing wrong with the vehicle. There is also a residue from manufacturing on the windshield which they have attempted multiple times to remove, and the issue is still persistent. They refuse to replace the windshield or admit the problem is from manufacturing. Multiple trips to have the vehicle serviced and continued to be told 'nothing is wrong' and my documented proof 'does not matter'.
A D V E R T I S E M E N T S
- Flagstaff, AZ, USA