CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.
10.0
really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
41,626 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My key constantly gets stuck in the ignition. My car turns on but not off which leaves me to unhook the battery and take out fuse so no one steals my car overnight. A lot of people I know with Jettas are having this same issues. I think it is a malfunction with the ignition switch. I also have a lot of electrical issues. My horn does not work, windshield wiper fluid doesnt work, my passenger window as well! there needs to be a recall asap !
The key won't come out of the ignition. I have now broken both sets of keys.. and still no recall. 11 pages of I broke my key in my ignition and still no recall. Absurd.
The autolock door system fails to unlock the rear left door. A peson in the rear left seat position can not exit the door in case of emergency. There is no way that the left rear door lock can be bypassed. The problem was reported to VW of America on 10/17/18 (1 800 822-8987). The defective locking mechanism has been intermitantly malfunctioning for at least 6 months
Took car in for recall at Volkswagen dealership. They "forgot" to do recall on airbag. Next time they performed recall but steering wheel is clicking, horn does not work, none of the steering wheel buttons function and airbag light remains on. Took car for an expensive engine repair and I told them the recall was not completed as the recall should have been and they told me the other Volkswagen marked it as complete and it would cost me $2000 because airbag has been ripped out and disconnected. So I have no horn, no steering wheel function keys, a steering wheel that clicks when a hard turn is made and a ripped, disconnected non-functioning airbag.
Key gets stuck in ignition and I cannot turn off the engine. Also when trying to start the vehicle, the key gets stuck and will not turn. Happens when vehicle is stationary and parked - whether trying to start or turn off the engine.
Car jerks when accelerating, while driving on the highway car turned off and had to be towed to Volkswagen dealership. After diagnostic Volkswagen said nothing was wrong with the vehicle. This is the second incident involving the car jerking and turning off, both times Volkswagen was unable to find any issues with the vehicle. I feel this is a safety concern with my wife and kids using this vehicle as a daily driver.
After pulling out of a parking lot onto a main road at about 25-30mph the passenger front door flew open while driving and wouldn't latch. I took the car to the dealership where I purchased the vehicle and they diagnosed it to be a failed door latch. After fixing the passenger door latch, they proceeded to drive the car out of their garage and the driver's door latch failed with the same problem. The car spends most of it's life inside of a garage and is meticulously taken care of. I just turned 60,000 on the odometer the day prior to this happening.
The horn stopped working 1 week ago. I am also replacing bulbs every 2 months. I can't use my horn and the dealer is charging me a crazy fee to fix this. I am not the only one that's going through this
A D V E R T I S E M E N T S
- Lancaster, TX, USA