CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.

10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
41,626 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta miscellaneous problems

miscellaneous problem

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2013 Volkswagen Jetta Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #76

Mar 222021

Jetta

  • 65,000 miles

A D V E R T I S E M E N T S

About 2 days after having my fuel injectors replaced due to a total loss of power while driving/in conjunction with misfiring, I got the hybrid light. It was in a residential area. I noticed RPM's and charge levels were fluctuating along prior to loss of power. Total loss of power again. Shut off vehicle. Waited a minute. Turned vehicle back on then continued driving. Had one additional loss of power but the hybrid light didn't come on. The transmission indicator showed a wrench instead of "D" the check engine light illuminated and the vehicle failed to move forward despite hearing the engine rev.

- Killeen, TX, USA

problem #75

Jul 082020

Jetta

  • 85,000 miles
The doors do not lock when I drive the car and it does not lock with the key remote control. I have been investigated the problem that this car has to secure the doors, and apparently it is very common in these VW cars, although the problem not about security, I do believe that it is, because one believes that it lock all the doors and it is not so, that's why you think it should be repaired by you

- Katy, TX, USA

problem #74

Oct 022020

Jetta

  • miles
There is an active recall on our Jetta related to the micro switch. When we took our car in to Volkswagen of marietta to have the 90,000 mile service done, we stated that we wanted the recall repair done as well. The service provider first told us he couldn't look up the recall by the VIN, and then when we went to pick up the car, he stated that there was no open recall on it.

- Atlanta, GA, USA

problem #73

Sep 252020

Jetta

  • miles

A D V E R T I S E M E N T S

Ignition switch housing susceptible to heat and key will not turn in high temperatures. 100 part and 2.5 hours at 190/hour in labor requested by VW. Problem started around 60K and has progressively gotten worse. Part not designed to withstand normal car heat.

- Salinas, CA, USA

problem #72

Sep 052020

Jetta

  • 110,000 miles
Ignition lock cylinder broke and was stuck in on position. Was unable to turn the vehicle off because of this issue. I had to drive home and park the vehicle until my boyfriend got off of work. The steering lock froze in the lock cylinder preventing the key from turning back.

- Cudahy, WI, USA

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problem #71

Aug 252020

Jetta

  • miles
Error found in cold fill tire pressure in national system used by businesses. Vehicle door sticker/placard and owners manual states 41 psi cold fill tire pressure. National system is returning a fill pressure of 33 psi. Experience: At costco tire department their system states to fill to 33 psi; tire representative discovers door placard and indicates an issue for not matching in system. At later date Michelin corporate is called by myself and their system also returns 33 psi for this vehicle. Michelin is sent photos of door sticker/placard and owners manual and indicates an issue for not matching in system. This complaint is urgent and safety is at jeopardy. Please take all necessary actions to elevate. There appears to be a system error that all national businesses utilize for relying on cold fill tire pressure. The difference is major; Volkswagen states 41 psi and the national system utilized is stating 33 psi. This vehicle trim is a hybrid 17 inch wheels and all original. By nature of being a hybrid the vehicle weighs more due to these hybrid components. It may be possible that operating this vehicle with tires filled to 33 psi is extremely dangerous. From experience it appears vehicles of this trim are improperly being filled at businesses since the system has a tire pressure data error. And in fact many vehicles may currently be affected and pose a serious risk on our roads if their tire were filled to 33 psi. I am here to be of assistance so please feel free to reach out. There must be a way to fix this error. Please first verify this error in the tire pressure system. Then find exactly where the data is stored, government Agency vs manufacturer, and then make action to correct the data. I feel I was at danger operating the vehicle with tires filled to 33 psi and I would feel the same way if someone else operated the vehicle in the same conditions.

- Las Vegas, NV, USA

problem #70

Jan 302020

Jetta

  • 100,000 miles

A D V E R T I S E M E N T S

Ignition is hard to turn. The key wiil not turn off the engine. The only way to get the ignition to turn off is to physically/aggressivley snap, flick, or jiggle it to turn off the engine. The engine is in park when the incidents occur. During a google search, there are numerous complaints of this occuring. There is a current recall of the microswitch causing ignition issues, yet ignition cylinder is not included.

- Rio Vista, CA, USA

problem #69

Jul 022020

Jetta 4-cyl

  • 83,000 miles
While driving on the freeway, the rear passenger side door opens. Luckily no one was in the back seat, but I noticed it because I heard the door ajar notification on my driving panel while driving at 70mph. This is a major safety concern because if the door randomly opens and someone is in the backseat they could be in danger. This has happened twice in less than one week.

- Los Angeles, CA, USA

problem #68

Jun 202020

Jetta 4-cyl

  • 120,000 miles
Key will not come out of ignition, making it impossible to turn off. Looks exactly like recall 19V615000 from last year, but my VIN isn't included, despite being in the same years and models. Ignition fails to recognize when vehicle is in park and won't let key be released. Leaves me stranded and unable to turn off car or remove key.

- Post Falls, ID, USA

problem #67

May 082020

Jetta 4-cyl

  • 10 miles
I was told that my transmissions had a recall and when I called there were no open recalls for them I've been having a problem recently where my car was going from electric to gasoline which caused my car to stall and then when I pressed on the gas my car would not go but the car would still be on with no dash bored lights on they come on and then they turn off. I asked if they can look at what was replaced and they said it would charge me an expensive amount to pay per hour which is crazy! when I first got the car there were a lot of codes that they completely erased from the car the day after I got it from another owner I was already having issues and she called and asked just there was no available slots then too. What my car is doing is dangerous and it's scary I don't even want to drive it at this point and I only had it since March 13th if this year and the recall was done in February the one guy told me and I'm the beginning he told me January and they won't do nothing about it my E mode won't come on anymore and when my car is in stationary it jerks continuously.

- Wilkes Barre, PA, USA

problem #66

Feb 222020

Jetta

  • 81,000 miles

A D V E R T I S E M E N T S

Still having issues with removing key from ignition without having to violently shake, push and turn the key.

- Lancaster, TX, USA

problem #65

Jan 152020

Jetta

  • 129,000 miles
I was driving to work sober, clear weather, with no vehicles in front of me on an interstate (wide open space), when my sunroof exploded sending glass everywhere. It sounded like a bomb detonated. I pulled over and noticed my sunroof was destroyed and warped outward, almost in a concave shape. I called the nearest VW dealership to ask about recalls and they stated no, while insisting road debris hit my car. I know this to be patently false as I had no vehicles in front of me and was not distracted. I researched a class action lawsuit online with my car's model year being viable. I want to report that this is indeed a major safety hazard that is expensive with a deductible, rental, missed work, etc., and VW should be held liable.

- Madisonville, LA, USA

problem #64

Dec 062019

Jetta

  • miles
My car stalled on me 4 times between May 2018- December 2019. When the car stalls, the steering wheel locks and it feels like the entire car ceases to have power. 3 out of 4 times the car was in motion. 1 out of 4 times another car was hit due to the stall. In another 1 out of 4 times, there was almost a life threatening accident as the car was in motion, the steering wheel locked and I ended up on the opposite side of the road of traffic. Transportation Canada has been notified of the safety concerns (I am located in toronto, on, Canada and all incidents occurred in toronto). Volkswagen cannot determine the cause and have not provided a solution or a normal course of action to this safety concern. I am pregnant now and even more concerned. My car was bought brand new from the dealership in 2013 and has only been serviced at Volkswagen - it is in very good condition besides this reoccurring safety issue.

- Scarborough, Ontario, Canada,, NE, USA

problem #63

Oct 112019

Jetta

  • 78,000 miles
I checked my vehicle into valet services, while trying to park my car the valet was unable to remove the key from the ignition. They were unable to find me therefore my car was running for 2 hours.

- Lancaster, TX, USA

problem #62

Sep 142019

Jetta

  • 76,000 miles
While getting my brake pads changed, the mechanic was unable to turn the ingintion switch to off while the key was still in the vehicle after being in park on their lift.

- Lancaster, TX, USA

problem #61

Sep 092019

Jetta

  • 162,000 miles
Key gets stuck in ignition when turning on and off the engine.

- Clear Spring, MD, USA

problem #60

Jul 182019

Jetta

  • 122,000 miles
Takata recall. My roof cloth come off and my ignition has lock my lock key in and doesn't come out. Both my car keys are broking.

- Miami, FL, USA

problem #59

Jul 142019

Jetta

  • 72,000 miles
The key was stuck in the ignition and not allowing the vehicle to turn off properly

- Lancaster, TX, USA

problem #58

Jul 132019

Jetta

  • 72,000 miles
The key was stuck in the ignition and not allowing the vehicle to turn off properly.

- Lancaster, TX, USA

problem #57

Jun 052019

Jetta

  • 72,000 miles
The key got stuck in the ignition, not allowing the vehicle to turn off properly.

- Lancaster, TX, USA

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