Technical Service Bulletins (TSBs) for the 2009 Golf are official communications between Volkswagen & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer ... Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory ... Read More »
If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. Read More »
VOLKSWAGEN: WHEN THE WARNING LIGHTS ARE USED FOR AN EXTENDED TIME THERE MAY BE MULTIPLE PROBLEMS DUE TO A SOFTWARE CONCERN: WARNING LIGHT SYMBOL STAYS ON AFTER THEY ARE TURNED OFF. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
Tech Tips (Common Rail TDI ? Fuel Filter Replacement and Prime/Bleed Procedure): This document informs when replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be primed. Read More »
Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary ... Read More »
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality ... Read More »
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Read More »
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation ... Read More »
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover. Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. Read More »
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins associated with servicing engine control module issues: Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated with servicing engine control module issues: Read More »
VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START. 2008-13 ALL MODELS. *PE Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer ... Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory ... Read More »
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Read More »
Technical Bulletin (Intake manifold runner position sensor issues): This document informs what repairs are needed to fix the issue. This document contains the fault codes necessary to check the warranty coverage for servicing this issue. Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Tech Tips (Coolant Leak or Repeat Coolant Leak from the Water Pump Area): The document informs to inspect for issues, and why issues may happen. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations. Read More »
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. Read More »
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the observations that need to be taken to service a water pump replacement Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. Read More »
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition ... Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition ... Read More »
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
For concerns of Fault Code P117A ?Bank 1, correction Lambda middle reached adjustment limit? stored in the ECM, check that the O2 sensors have not been installed or connected improperly. Read More »
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Read More »
2012-2013 Passat does not have measured value block numbers. Check values ?Particle filter, kilometers since last regeneration?, ?Particle filter, oil ash volume?, ?Particle filter, soot mass calculated?, and ?Particle filter, soot mass ... Read More »
VOLKSWAGEN: CERTAIN MODEL YEAR VEHICLES ARE EXPERIENCING ENGINE NOT STARTING, MAKING A RATTLING NOISE WHEN ENGINE HAS STARTED, TIMING CHAIN KEEPS SLIPPING AND EXHAUST LIGHT COMES ON. *PE Read More »
VOLKSWAGEN: MALFUNCTION LIGHT IS ON AND THERE IS NOISE WITH THE ENGINE RUNNING ROUGH. MULTIPLE TROUBLE CODES POSSIBLY STORED. ALL MODELS 2008-2012. *RM Read More »
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. Read More »
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require ... Read More »
For concerns of Fault Code P117A ?Bank 1, correction Lambda middle reached adjustment limit? stored in the ECM, check that the O2 sensors have not been installed or connected improperly. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. Read More »
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the observations that need to be taken to service a water pump replacement Read More »
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. Read More »
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. Read More »
Tech Tips (Equipped with 2.0L TDI Engine - Engine Control Module Fault P2413 "Exhaust Gas Recirculation System Performance" Diagnosis Tip): When diagnosing ECM fault P2413 "Exhaust Gas Recirculation System Performance", pressure test ... Read More »
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose ... Read More »
VOLKSWAGEN:EVAPORATIVE (EVAP) EMISSION SYSTEM, DIAGNOSTIC TROUBLE CODE DIAGNOSIS. REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS Read More »
VOLKSWAGEN: THERE IS A WARRANTY EXTENSION ON HARD START CONDITIONS FOR CUSTOMERS WHO HAD AN EARLIER CAMPAIGN ADDRESSED ON THEIR VEHICLES. *RM Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Technical Bulletin (Intake Manifold Faults Stored in ECM Fault Memory issues): This document informs of a failure of Intake manifold causing fault codes to be stored in the ECM. The production solution improved intake manifold design. Read More »
Technical Bulletin (Intake Manifold Fault issues): This document informs of Intake Manifold issues that are recognized in the ECM fault memory. The Production Solution to this issue was an improved intake manifold design. Read More »
Technical Bulletin (Intake Manifold issues): This document informs of a failure of Intake manifold causing fault codes to be stored in the ECM. The fault codes are written in the document. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure Read More »
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA). Read More »
Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced Read More »
Service Action Campaign (TDI Clean Diesel Engine Install Misfueling Guard): As diesel engine passenger vehicles become more popular, auto manufacturers have seen an increase in the number of misfueling cases where diesel engine vehicles ... Read More »
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
2012-2013 Passat does not have measured value block numbers. Check values ?Particle filter, kilometers since last regeneration?, ?Particle filter, oil ash volume?, ?Particle filter, soot mass calculated?, and ?Particle filter, soot mass ... Read More »
VOLKSWAGEN: VEHICLE IS ROUGH RUNNING, FAILS TO START AND MALFUNCTION INDICATOR LAMP (MIL) BE ON AND AFTER CHECKING COMPONENTS AND NO ROOT CAUSE IS FOUND, NEED TO CHECK HIGH PRESSURE FUEL PUMP FOR METALLIC PARTICLES. Read More »
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE Read More »
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. Read More »
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure Read More »
VOLKSWAGEN: VEHICLE IS ROUGH RUNNING, FAILS TO START AND MALFUNCTION INDICATOR LAMP (MIL) BE ON AND AFTER CHECKING COMPONENTS AND NO ROOT CAUSE IS FOUND, NEED TO CHECK HIGH PRESSURE FUEL PUMP FOR METALLIC PARTICLES. Read More »
VOLKSWAGEN: MIL ON; DTC P0087 AND/OR P0192 STORED IN ECM FAULT MEMORY. ONE OR MORE OF THE FOLLOWING CODES MAY BE STORED IN THE ECM FAULT MEMORY-LOW FUEL RAIL PRESSURE DETECTED; FUEL RAIL PRESSURE SENSOR CIRCUIT LOW. Read More »
This document informs dealers of a revision to the Extended Emissions Warranty Limited Warranty Extension for 2.0L TDI Gen 1 vehicles. Added clarification on totaled vehicles and loaners Read More »
Technical Bulletin (Fuel Rail/System Pressure issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been ... Read More »
Technical Bulletin (Fuel Rail/System Pressure, and Pressure Sensor issues): When diagnosing the Fuel Rail/System Pressure, and Pressure Sensor issue condition on a common rail diesel vehicle, if no root cause is found after checking all ... Read More »
Technical Bulletin (No Start, or Rough Running issues): When diagnosing the condition(No Start, or Rough Running) on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read ... Read More »
Service Action Campaign (TDI Clean Diesel Engine Install Misfueling Guard): As diesel engine passenger vehicles become more popular, auto manufacturers have seen an increase in the number of misfueling cases where diesel engine vehicles ... Read More »
Service Action Campaign (TDI Clean Diesel Engine Install Misfueling Guard): As diesel engine passenger vehicles become more popular, auto manufacturers have seen an increase in the number of misfueling cases where diesel engine vehicles ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Read More »
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE Read More »
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. Read More »
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations. Read More »
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE AN IMPLAUSIBLE TRANSMISSION SHIFT SEQUENCE STORED IN THE TRANSMISSION CONTROL MODULE. THERE MAY BE A LACK OF MOBILITY UPON START UP AND SHIFTING COMPLICATIONS. STORED DTC P2711. Read More »
Tech Tips (Lean Fuel Trim Readings): This document informs to recheck the crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Read More »
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the clutch assembly causing too much drag torque from the multiple clutch. Read More »
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the clutch assembly causing too much drag torque from the multiple clutch. Read More »
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle. Read More »
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the clutch assembly causing too much drag torque from the multiple clutch. Read More »
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. IN SOME VEHICLES IT IS POSSIBLE THAT A BUSHING INSIDE THE MECHATRONIC UNIT HAS THE POTENTIAL TO WEAR OUT PREMATURELY, CAUSING THE CLUTCHES INSIDE THE ... Read More »
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the clutch assembly causing too much drag torque from the multiple clutch. Read More »
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): This document informs of debris in the clutch assembly causing too much drag torque from the multiple clutch. Read More »
VOLKSWAGEN: THE TRANSMISSION CONTROL MODULE HAS AN IMPLAUSIBLE TRANSMISSION SHIFT SEQUENCE DUE TO THE CLUTCH ASSEMBLY HAVING DEBRIS IN IT. 8PE Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (No Start, or Rough Running issues): When diagnosing the condition(No Start, or Rough Running) on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic ... Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin (P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory ): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of issue. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
The DLC is intended for use with diagnostic scan tools and by emissions testing stations. However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder? indicates that excessive misfiring has occurred. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Technical Bulletin (Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions): This document informs of High resistance in "S-contact circuit" of the ignition switch. Read More »
Technical Bulletin (Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions): This document informs High resistance in the "S-contact" circuit of the ignition switch. Read More »
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require ... Read More »
When diagnosing a generator charging concern, it is recommended to verify operation of the one way clutch located in the generator pulley (if equipped) before replacing generator assembly. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins associated with servicing engine control module issues: Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated with servicing engine control module issues: Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins. Read More »
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins. Read More »
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars. Read More »
VOLKSWAGEN: HEADLIGHTS MAY INTERMITTENTLY DIM SLIGHTLY AT IDLE. AT IDLE SPEED THE ALTERNATOR VOLTAGE CAN FLUCTUATE, AS THE ALTERNATOR CANNOT FULLY COMPENSATE THE FLUCTUATIONS. Read More »
VOLKSWAGEN: HEADLIGHTS MAY INTERMITTENTLY DIM SLIGHTLY AT IDLE. AT IDLE SPEED THE ALTERNATOR VOLTAGE CAN FLUCTUATE, AS THE ALTERNATOR CANNOT FULLY COMPENSATE THE FLUCTUATIONS. Read More »
VOLKSWAGEN: HVAC BLOWER ONLY OPERATES ON HIGH SPEED (US ONLY). FRESH AIR BLOWER RUNS ONLY AT HIGHEST LEVEL. BECAUSE OF PERMANENT FROST AND SNOWFALL FINE SNOW CAN GET INTO THE FRESH AIR BLOWER VIA THE AIR INTAKE. Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector that is different than the 30 pin dock connector found on previous iPhone and iPod models. Read More »
Technical Bulletin (Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions): This document informs of High resistance in "S-contact circuit" of the ignition switch. Read More »
Technical Bulletin (Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions): This document informs High resistance in the "S-contact" circuit of the ignition switch. Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Read More »
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster. Read More »
The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector that is different than the 30 pin dock connector found on previous iPhone and iPod models. Read More »
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. Read More »
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a ... Read More »
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU). Read More »
Technical Bulletin (Factory Installed Media-In (MDI), Updated Programming for Various iPod Concerns): The update programming procedure in this document addresses the following concerns: ? Music skips at beginning of track. Read More »
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars. Read More »
VOLKSWAGEN: THERE IS A WARRANTY EXTENSION ON HARD START CONDITIONS FOR CUSTOMERS WHO HAD AN EARLIER CAMPAIGN ADDRESSED ON THEIR VEHICLES. *RM Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other ... Read More »
VOLKSWAGEN: HEADLIGHTS MAY INTERMITTENTLY DIM SLIGHTLY AT IDLE. AT IDLE SPEED THE ALTERNATOR VOLTAGE CAN FLUCTUATE, AS THE ALTERNATOR CANNOT FULLY COMPENSATE THE FLUCTUATIONS. Read More »
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect. Read More »
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number Read More »
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Technical Bulletin: Rear Quarter Panel Corrosion issues. This document has the Warranty documentation to inquire about coverage. It also has examples of instances calculating the services performed Read More »
Technical Bulletin: Rear Quarter Panel Corrosion issues. This document discusses causes, fault codes for servicing, and example claim forms for the servicing of the vehicle Read More »
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
TO UPDATE CLAIM PROCESS STATEMENT. Rocker Panel - Front Fender ? Corrosion Corrosion on contact surfaces of the front fender to rocker panel (side member). Read More »
Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace Read More »
Technical Bulletin (Rocker Panel - Front Fender ? Corrosion): This document informs of Corrosion on contact surfaces of the front fender to rocker panel (side member). Read More »
The document refers to Corrosion being found where the rear bumper cover meets the quarter panel. It discusses how it can happen, and where to find warranty coverage to service the parts Read More »
Technical Bulletin (Rear Door Glass Inoperative issue diagnosis): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not ... Read More »
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
Summary of Technical Bulletin to include additional model and model year applicability. Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only) Read More »
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace Read More »
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. Read More »
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer ... Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory ... Read More »
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat ... Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB. Read More »
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin: Rear Quarter Panel Corrosion issues. This document has the Warranty documentation to inquire about coverage. It also has examples of instances calculating the services performed Read More »
Technical Bulletin: Rear Quarter Panel Corrosion issues. This document discusses causes, fault codes for servicing, and example claim forms for the servicing of the vehicle Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions. Read More »
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Read More »
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. Read More »
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle Read More »
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Revision to Service Action 20T8 ? Owner Supplements Install Misfueling Guard): This document informs the work procedure for Service Action 20T8 has been revised to include an owner supplement that ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Revision to Service Action 20T8 ? Owner Supplements Install Misfueling Guard): This document informs the work procedure for Service Action 20T8 has been revised to include an owner supplement that ... Read More »
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. Read More »
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Read More »
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on ... Read More »
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Read More »
The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod ... Read More »
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor ... Read More »
Be aware that the 24 RNS-510 radio presets are not band dependent, and can be programmed to any mix of AM, FM, or satellite stations. The presets shown on the display will not change when switching between bands. Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received satellites in the area of the concern. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary. Follow the instructions below to pair the phone: Read More »
This technical bulletin was updated per powertain team and warranty team. Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Technical Bulletin (Corrosion Hood Edge ): Document discusses diagnosis, and potential remedy of issue. The document also has example claim forms for repears. Read More »
Technical Bulletin (Rocker Panel - Front Fender ? Corrosion ): Document discusses diagnosis, and potential remedy of issue. The document also has example claim forms for repears. Read More »
Technical Bulletin Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only) ): Document discusses diagnosis, and potential remedy of issue. Read More »
Tech Tips (Oxygen Sensor Reset Procedures): This document informs of the procedure to rest oxygen sensors -For 2009-2014 vehicles with engine codes CJAA or CBEA: -For 2012-2015 vehicles with engine codes CKRA, CVCA or ... Read More »
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN EXTENSION WARRANTY, WITH SPECIFIC CONDITIONS, 10 YRS OR 120,000 MILES,WHICHEVER IS FIRST, HAS BEEN ISSUED FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL ... Read More »
Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced Read More »
Golf Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Golf Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for dealers to share with customers about the misfueling guard. Read More »
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. Read More »
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, ... Read More »
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins associated with servicing engine control module issues: Read More »
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part ... Read More »
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins. Read More »
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars. Read More »
Document discusses Corrosion that may be found on the folded edge of the hood. The corrosion may be found on this edge anywhere around the hood. It discusses how to service it, and document that service. Read More »
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Read More »
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Read More »
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is ... Read More »
VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY). UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE Read More »
VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY). UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE Read More »
Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY ... Read More »
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN EXTENSION WARRANTY, WITH SPECIFIC CONDITIONS, 10 YRS OR 120,000 MILES,WHICHEVER IS FIRST, HAS BEEN ISSUED FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL ... Read More »
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear. Read More »
VOLKSWAGEN: HVAC BLOWER ONLY OPERATES ON HIGH SPEED (US ONLY). FRESH AIR BLOWER RUNS ONLY AT HIGHEST LEVEL. BECAUSE OF PERMANENT FROST AND SNOWFALL FINE SNOW CAN GET INTO THE FRESH AIR BLOWER VIA THE AIR INTAKE. Read More »
