This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had to replace my power steering rack due to rust. This was done in July of 2008. When the service tech (actually all in shop) looked at it, they said they had never seen anything like it. The part was literally crumbling in their hands. Now in Nov. Of 2009, I read that Toyota is saying that this truck did not receive the proper rust protection when built. I am a long standing Toyota owner. This I hoped to handled in a way to make customers satisfied. Today I took my Tundra (limited 4X4 access cab) to the local dealer (byers in Delaware, oh) where it was purchased. They inspected the truck and simply told me "it passed the perforation inspection". when I asked about the details, they repeated "it passed". as I had read where other owners were losing their spare tire, I asked if the spare was removed for the inspection. The service manager had to ask the tech. The reply was "I looked around and through it and 'it' passed". overall, the rust inspection was graded against a simple "multi-point inspection report". there was no specific mention of the frame, steering rack, or cross member. One last time I asked about what would happen next as I thought Toyota was offering a corrosion treatment. All I was told was "it passed". I left not feeling happy or safe. Toyota and this dealership needs to Focus on their customers. I have reviewed the frame problem on NHTSA, and found several steering rack complaints filed. I believe that the frame is only the beginning of the is rust problem, and that the steering rack and other parts should be reviewed.
My husband looked under his 2000 Toyota Tundra last summer to investigate a strange noise and found the spare tire swaying back and forth under the bed, almost completely rusted off the frame. He removed the tire to prevent it from falling off while driving.
Perforation in right frame rail. Frame is rusted through on passenger side under cab door. Actual hole in frame due to rust. My mechanic that services truck regularly recommended not driving due to location of rust. I asked Toyota of wellesley, mass to look at the damage. They confirmed the damage but did not indicated on the paperwork that it was a safety concern.
Letter from senator kerry on behalf of constituent re his concerns that Toyota is not addressing a defect complaint. The consumers 2000 Toyota Tundra has excessive frame corrosion. The dealer stated the vehicle was unsafe to drive.
- Beverly, MA, USA
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2000 Toyota Tundra frame rusted in half causing the truck to be unsafe to drive. Contacted Toyota have a case number. Nothing is being done at the moment to correct the frame.
2000 Toyota Tundra brought to mechanic to check out power steering. Power steering column and power steering block found to be almost completely rusted off frame of truck. Mechanic reports that the truck poses a serious safety risk and that the problem was found just in time to avoid a major accident. Currently contacting Toyota company as this appears to be the same problem found in the 2000 Tacoma.
The contact owns a 2000 Toyota Tundra. The vehicle was taken to an independent mechanic for a routine service repair. The technician detected excessive rust corrosion. A technician with an authorized dealer stated that the sub frame exhibited two holes and excessive rust corrosion. The contact had concerns of the safety risk involved. The vehicle has not been repaired. There are photographs available upon request. The failure mileage was 113,000. The current mileage was 115,000. Updated 05/05/10. Updated 05/06/10
The contact owns a 2000 Toyota Tundra. During routine inspection a mechanic discovered that the carriage frame had corroded. The frames left rear corner had a hole inch in diameter, and the right front stabilizer was fractured. The failure and current mileages were 113,000. The VIN was not available.
I have 2000 Toyota Tundra SR5 4X4 access cab that over the last few years is showing rapid amounts of rust on the frame especially around the welds and hubs. This truck is only in the 90,000 miles range and besides the rust is in very good condition. I have kept up with the maintenance and have records. But it will do me no good if this continues to rust at such a rapid pace that it has thus far.
Toyota Tundra with major rust on the frame, many parts have fallen off including spare tire mount. I have the spare tire mount and many pictures. I have gone to a dealership about a month ago and they said they knew nothing and couldn't help me.
My vehicle is a 2000 Toyota Tundra V8 4.7 4WD 104K miles while changing oil during the month of November 2009 excessive rust was noticed on the truck frame near the leaf spring mounts. With minimal scraping large flakes of rusted frame peeled off. Underneath the flakes the frame has rotted completely through in multiple spots with the largest hole being 4 square inches. This is occurring heavily on the right frame rail and to a lesser but still accelerated rate on the left. The body and undercarriage of the vehicle are otherwise rust free and in good condition. This is not right at all. It is like the frame is dissolving while everything else is rust free.
The frame on my 2000 Tundra is disintegrating. I can break off big hunks of rusted metal and I'm concerned about the structure of the undercarriage. This has been an ongoing occurrence.
The contact owns a 2000 Toyota Tundra. During a routine maintenance check with an authorized dealer he was advised that the frame was rotten. The dealer stated quoted a price of $8000-$9000 to replace the frame. The manufacturer but did not offer any assistance and that there was nothing they could do. The vehicle was not in drivable condition at the time of the complaint. The current and failure mileages were approximately 94,000.
Upon bringing my 2000 Toyota Tundra in to Toyota for a oil change, the service manage instructed me that the frame on my truck was rusted. He also advised me that my truck may be unsafe to continue driving. I checked and saw you have an open investigation PE09-049.
Own a 2000 Toyota Tundra: Rusted frame that is barely supporting fuel tank and spare tire; (replaced rack & pinion (steering) due to rust in 2008); rusted rear spring mounts; rust comes off in 1/8 inch chunks; was told not to drive vehicle--it's too dangerous; pictures are with bernardi Toyota, framingham, MA; all problems relate to rusted frame.
When I purchased a 2000 Toyota Tundra 2 years ago, my mechanic checked it out and found it mechanically sound with minimal frame rust. Two weeks ago I brought it to the same mechanic for my 3,000 mile oil change. It now has 73,000 miles on it. He discovered the frame was badly rusted. He checked the internet and told me there might be a recall of the 2000 and 2001 Toyota Tundra. He suggested that I bring it to a Toyota dealer. I did so and was advised that the truck had badly rusted frame rails and one cross frame bracket was totally rusted through. The dealer advised me to contact Toyota corporate. I did so, and was told that there was no recall and, therefore, there was nothing they could do for me. Worthy of note is that my second vehicle, a 1999 Plymouth Voyager with 89,000 miles, has insignificant rust.
My 2000 Toyota Tundra SR5 4WD pickup frame is rusting to the point that it soon will rust through near the drivers side rear leaf spring mount point. It only has 112,000 miles and has not been driven in winter for the last three years. I have called Toyota and filed a complaint with them as well, but they are not doing anything about Tundra frame rusting at this time.
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- Ostrander, OH, USA