This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Toyota Tundra. The contact received notification of NHTSA campaign number: 09V444000 (structure). The vehicle was taken to Toyota of braintree (781-848-9300, located at 210 union St, braintree, MA 02184) and the recall was repaired in February of 2012. The contact took the vehicle to an independent mechanic for an exhaust service in October of 2018 and the mechanic noticed that the entire frame was severely rusted. The manufacturer was made aware of the failures and stated that the recall repair was completed; therefore, no further assistance was offered. The dealer was not notified. The vehicle was not repaired. The failure mileage was 96,957.
Previously recalled rusted cross member dropped spare tire on Massachusetts 495 hitting the vehicle behind me. 8/18 Toyota inspected cross members and frame and told me they all needed to be replaced and since they already did it once during recall they have fulfilled obligation. Truck recieved vehicle undercoating per campaign has had one crossember replaced and fuel straps. Truck is one owner with 74K miles and garaged. Truck inspected in 2014 and in 2017 noted no corrosion at multi point inspections from Toyota. 8/14/18 dealership noted crossmembers had rot that must be welded at an outside shop. Toyota dealership would not quote repair and not work on truck. Have 2 children 3 and 5, wife and I need a safe resolution from Toyota. The recommendation is repair at an outside shop for safety reason and I unable to find a shop to preform Toyota's recommendation and they will not work on vehicle.
I had my vehicle inspected as part of the recall campaign involving excessive rust. However, the required work to replace the fuel tank straps and crc coating was not done. Now, dealer records indicate that the truck has been serviced under the recall, and I can't have the work done. While my truck is not now in a cold climate state, it was originally sold and owned in one.
This vehicle was part of an earlier recall for corrosion of the frame and component parts. Toyota replaced the frame along with a corroded leaking gas tank. Approximately one week ago we noticed an oil leak from our rear differential. Upon inspection by our local mechanic he determined the rear differential housing is corroded this causing a leak. This vehicle is known for its severe corrosion of frame and component parts. We discussed out concernes over the wide spread corrosion with corporate Toyota when the frame was replaced. I contacted corporate Toyota yesterday to discuss the current issue and was told they would only consider our claim after the vehicle was inspected by a Toyota dealer at our cost. I was also informed that it was very unlikely that Toyota would repair the vehicle because of the age. This vehicle is mechanically sound and we intend to keep it, however the corrosion issue is prematurely ending the life of the vehicle. I contacted the local Toyota dealer and was told by the service manager that they have seen this issue and address it with spray on epoxy to stop the oil leak. They could not confirm that would work on our vehicle until they inspect it. We believe Toyota should inspect the damage free of charge due to the known issue they have with corrosion. The brake component attached to the rear differential are also showing excessive corrosion and we are concerned these components will fail causing an accident.
The contact owns a 2000 Toyota Tundra. Upon inspecting the vehicle, rust was noticed on the frame, cross member, and the fuel straps, which were extending to the fuel tank. The contact was concerned that the components could fracture. The dealer (cumberland Toyota, 1540 interstate dr, cookeville, tn 38501, (931) 520-4149) indicated that the statute expired to receive the recall remedy and refused to repair the vehicle per NHTSA campaign number: 09V444000 (structure). The manufacturer was notified of the failure. The failure mileage was not available.
- Red Boiling Springs, TN, USA
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The contact owns a 2000 Toyota Tundra. The contact received notification of NHTSA campaign number: 09V444000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (carter Toyota, 160 w 3rd ave, colville, wa 99114) and was informed that he was responsible for any damage to the vehicle during the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
My 2000 Tundra frame has rusted through to the point that it does not pass the va state inspection. There is a frame recall for Tundra of this make and model, however my VIN is not included in the recall for some reason. Toyota says that NHTSA determines what vins are included. I have significant rust including holes in the frame as well as a sway bar on the front passenger side that has totally broken away due to rust. How can I get my truck included in the frame recall action as the current recalls for my VIN only apply to the rear of the truck (not my failures) and only addresses putting a coating on the frame which will not address my issue. I am the original owner and the truck has been maintained in va throughout its life. I have recently (~1 year ago) also totally replaced all of the exhaust system at my own expense due to rust (nearly $4,000 worth of work). No frame should have this much rust issues unless there was a defect in the manufacturing process. My frame needs to be replaced to allow the truck to pass the va state inspection.
Recall for undercarriage, according to service personal my truck did not meet criteria to be replaced so all that was done was sand off rust and repaint. So now went for inspection and it will not pass it is unsafe to drive. So this was pure negligence on your part to not fix it properly so at this time I have the backing of my mechanic to pursue this issue to see that my truck get a new undercarriage which it should had from the start.
The contact owns a 2000 Toyota Tundra. While searching for the spare tire, the contact was unable to locate the tire and realized that the tire had fallen off and the rear cross member was corroded. The vehicle was taken to mendenhall auto center (8725 mallard street, juneau, ak 99801) and the contact was informed that there were no recalls on the vehicle. The vehicle was also taken to an independent mechanic where it was diagnosed that the rear cross member was completely corroded and no longer structurally sound. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 09V444000 (structure) due to the vehicle being registered in Alaska. The approximate failure mileage was 135,000. Updated 11/02/17
The contact owns a 2000 Toyota Tundra. Upon inspection, it was discovered that the subframe was severe rusted and corroded. The vehicle was taken to lynch Toyota of manchester, ct where it was confirmed that the vehicle was unsafe to drive. No assistance was offered. The contact indicated that the vehicle was examined in 2014 per NHTSA campaign number: 09V444000 (structure), but no service was performed due to insufficient amount of rust at that time. The manufacturer was not notified of the failure. The failure mileage was 173,000.
I have tried to get Toyota to replace my frame for about maybe six years. I have taken and had the treatment around the spare tire on the frame treated, and over a couple of year all of the black colored treatment just feel off on my driveway in charleston wv where I lived at the time. I went back to love Lexus and Toyota to have my frame checked to see if they could replace it according to the settlement of the 2000-2003 Tundra trucks.loves said my frame looked ok to them and they could not do anything at that time. This was about a year and a half ago. Now my left front side of my frame has a hole in the under neath side of the frame and the strut bar is ripping away from the frame...I called and talked to alexus, and al, and a higher up man in the company named rob, they would not give me better I.D. than that, I told him this story as I'm sure his underling al did, that is why rob called me on Aug 22nd and told me there were no avenues that he (rob) could see to help me.then I said would he help me trade for a newer truck and he (rob) said that would be up to me to do. My Tundra is undriveable and I think Toyota should fix it in the deal that was made for the 2000 to 2003 toyoya Tundra trucks. What do I do to get some help. Walk to whre I want to go" I am on disability and I have very bad conditions, and I don't make enough money to go buy a vehicle. I think if my vehicle meets their specs for repair my truck should be fixed!!!! I tried to find out the lawyers who won or settled this case and could not find any help in doing this" help from tony of huntington wv. Thank you.
The contact owns a 2000 Toyota Tundra. While inspecting the vehicle, an independent mechanic diagnosed that the entire frame and rear passenger side wheel had extensive rust and corrosion. The contact was advised that they both should be replaced or the vehicle may fail an inspection. The vehicle was included in a manufacturer recall, but the manufacturer indicated that the statute expired. The manufacturer would not provide the recall remedy for NHTSA campaign number: 09V444000 (structure). The vehicle was also included in NHTSA campaign number: 01E041000 (trailer hitches/trailer wire harness converter). The approximate failure mileage was 103,000.
The contact owns a 2000 Toyota Tundra. The contact stated that the support beams connected to the chassis, which held the bed, plates, spring seat, and rear back end plates were all severely rusted. When these areas were touched, they detached from the vehicle. The vehicle was previously included in and reapired per NHTSA campaign number: 09V444000 (structure). The contact took the vehicle to a certified mechanic who stated that the vehicle should have not rusted to that extent the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000. Updated 07/18/17
Vehicle was recalled due to holes in the frame. At 139080 miles Toyota junctions inspected it and plugged hole and also sprayed the frame as a cover up, instead of replacing it. After 1000S of dollars of work done to alot of rust. We are now at 152000 miles and it is a total rust and holes thru out.
I have a 2000 Toyota Tundra SR5 4WD. It was a vehicle that was sold and spent several years in pa. In 2010 my truck was taken into a Toyota dealership in pa to have a frame rust inspection performed due to a Toyota recall related to rust. At the time they replace fuel tank straps and found no other rust perforation on the frame.in 2014 there was still a growing amount of rust spreading in other areas of the frame. It was taken to Toyota in raleigh, nc. Service manager there at the time recommended a frame replacement due to excessive rust. No frame was ever ordered. Now over two years later my truck still have the rust and then some on the frame. I cannot hang a spare tire in the rear due to the rust. The frame have 2 holes in it and is unsafe. Toyota refuses to replace the frame even though it was recommended in 2014 and was still under the warranty period. I have called and called and have opened up a case with Toyota for this issue. They still refuse to replace it no matter what I say and the proof of the damage as a result of poor quality on their part. The truck is unsafe and it should have a new frame under it. I was told by my case manager that since it had been inspected previously in 2010 that there is nothing they can do about the excessive rust that appeared in 2014. Ridiculous!!!! the rust appeared. Under warranty. Needed a frame in 2014. Unsafe. Period!!!
Severe frame rust, purchase truck from Toyota dealer in 2015. Toyota recall in Nov. 2009 that ended 2012. I was told by the dealer truck was inspected in 2012 and pass. I have plenty of picture's but can't upload here.
My mechanic told me my frame is rusting horribly. There is a hole 6inch by 6 inch near the rear tire. He thought he heard of a recall about this. I only have 44,000 miles on the truck. Purchased new, only had 1 mile on odometer. 12no major highway miles. I live 6 miles from work.
The contact owns a 2000 Toyota Tundra. After the vehicle struck a pothole, it made an abnormal noise and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the O2 sensor was defective. Upon further inspection, stated that the U-bolt deteriorated. The vehicle was taken to the dealer where it was diagnosed that the vehicle experienced severe corrosion and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 124,604.
Rear brake line and proportioning valve failed causing the braking of the vehicle to be unsafe while driving on a local interstate roadway. The corrosion of the rear cross member is a known recall (see attached) NHTSA campaign id: 09V444000 recall date: 2009-11-18 which I just found today while searching for a proportional valve replacement part! our VIN is showing 0 recalls, but this cannot be ignored due to a VIN! due to the corrosion, special steps will need to be taken by the repair shop to even fix this problem. Living in Pennsylvania, driving on winding, steep hills is even more of a reason that this recall should not be VIN specific. I am asking that the repairs needed to my vehicle (brake linings and proportional valve must be replaced!) be covered by the manufacturer recall that is still in place until 2019. Component affected in this recall: Structure: Frame and members:underbody shields how can a specific VIN be excluded when it poses a risk factor and possibility of a fatal crash! please help us reach out to the manufacturer to include this VIN in the recall.
A D V E R T I S E M E N T S
- Quinzy, MA, USA