Technical Service Bulletins (TSBs) for the 2012 Sienna are official communications between Toyota & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side. Read More »
TSB: The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
TSB: Some 2011 ? 2020 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0045-14. * Applicability has been updated to include 2018 model year Sienna vehicles. * The entire bulletin has been updated. Read More »
TSB: REVISION NOTICE September 19, 2017 Rev2: ? Applicability has been updated to include 2017 model year Sienna vehicles. August 2, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2016 model year Sienna vehicles. Read More »
"TSB: REVISION NOTICE - AUGUST 2, 2016 REV1 - APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2015 - 2016 MODEL YEAR SIENNA VEHICLES. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
Region Letter: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
TSB: Some 2011 ? 2014 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Read More »
TSB: Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Read More »
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »
TT: THE VEHICLE MAY BE DIFFICULT TO START OR HAVE AN ABNORMALLY LOW OR ROUGH IDLE AFTER THE BATTERY HAS BEEN DISCONNECTED OR POWER TO THE ENGINE ECM HAS BEEN INTERRUPTED. Read More »
TT: The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted. Read More »
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted. Read More »
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Read More »
Immediately following a cold soak startup, some 2009 ? 2013 model year vehicles equipped with 1AR-FE or 2AR-FE engines may exhibit a brief knock/rattle noise from the engine compartment for approximately one second. Read More »
Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil. Read More »
Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0W-20 viscosity engine oil. There a re man benefits of this oil. Read More »
TOYOTA: THERE IS A KNOCKING OR RATTLING NOISE COMING FROM ENGINE COMPARTMENT, FOR A SHORT PERIOD OF TIME, AFTER A COLD SOAK STARTUP. MODEL 2010-2012 CAMRY, 2009-2013 HIGHLANDER, VENZA, 2009-2012 RAV4, 2011-2013 SIENNA. Read More »
TOYOTA: ON CERTAIN VEHICLES, A KNOCK OR RATTLE NOISE, COMING FROM ENGINE COMPARTMENT, IS HEARD DURING A COLD SOAK STARTUP, AND THE CONDITION LASTS APPROXIMATELY ONE SECOND. MODEL YEARS 2009-2012 CAMRY, HIGHLANDER, SIENNA, VENZA, RAV4. Read More »
Immediately following a cold soak startup, some 2009 ? 2013 model year vehicles equipped with 1AR-FE or 2AR-FE engines may exhibit a brief knock/rattle noise from the engine compartment for approximately one second. Read More »
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »
TT: Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Read More »
TT: Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Read More »
Prior to installing remanufactured U660 and U760 transaxles, it is necessary to remove the lower oil cooler tube union from the original transaxle case and install it into the reman unit. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TOYOTA: CHARGING SYSTEM INOPERATIVE. SOME ENGINES MAY EXHIBIT INSUFFICIENT CHARGING PERFORMANCE FROM THE ALTERNATOR. AN UPDATED PULLEY ASSEMBLY IS AVAILABLE TO ADDRESS THIS CONDITION. *JS Read More »
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »
Some vehicles may exhibit a condition where there is a lack of cooling from the A/C system. An A/C Line Retainer (Piping Clamp) may have become unlatched and caused a refrigerant leak. Read More »
Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. Read More »
TSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the fuel lid door is loose or not flush against the vehicle body, which may prevent the driver side slide door from opening. Read More »
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the fuel filler ... Read More »
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »
TSB: This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature. Read More »
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted. Read More »
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Read More »
This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature. Read More »
The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL ?ON,? shifting issues, and/or transmission damage. Read More »
This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help correct pulling complaints. Read More »
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Read More »
TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 -2014 model year remanufactured automatic transmissions. Read More »
TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Read More »
TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the overhead ... Read More »
Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2015 model year Sienna vehicles. Read More »
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. Read More »
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. Read More »
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
Region Email: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Region Letter: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Dealer Email: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Warranty Policy Bulletin POL17-01: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
Dealer Daily Message: Warranty Enhancement Program ? ZG5 Certain 2012 Model Year Camry and Camry Hybrid Vehicles Certain 2011 ? 2013 Model Year Sienna Vehicles Extension of Warranty Coverage for Overhead Console Switch Assembly. Read More »
Region Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage on the Overhead Console Switch Assembly on Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Region Letter: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Dealer Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage on the Overhead Console Switch Assembly on Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Dealer Package: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage on the Overhead Console Switch Assembly on Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Warranty Policy Bulletin POL17-01: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the ... Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. Read More »
TT: THE VEHICLE MAY BE DIFFICULT TO START OR HAVE AN ABNORMALLY LOW OR ROUGH IDLE AFTER THE BATTERY HAS BEEN DISCONNECTED OR POWER TO THE ENGINE ECM HAS BEEN INTERRUPTED. Read More »
TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. Read More »
The vehicle will not start or ready0on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side. Read More »
These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone ... Read More »
The customer is having difficulty changing the multi-display screen from Day Mode. If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off. Read More »
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an iPod Authorization error when they plug their iPhone into the USB port. Read More »
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an error message when they attempt to use the Entune application. Read More »
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an error message when they attempt to use the Entune application. Read More »
Customers who purchase new or replacement iPhones running iOS 6 may find that Toyota a Entune application will not launch on the iPhone. The issue can occur when the customer restores/transfers their apps, contacts, etc. Read More »
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an iPod Authorization error when they plug their iPhone into the USB port. Read More »
TT: The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted. Read More »
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted. Read More »
TOYOTA: CHARGING SYSTEM INOPERATIVE. SOME ENGINES MAY EXHIBIT INSUFFICIENT CHARGING PERFORMANCE FROM THE ALTERNATOR. AN UPDATED PULLEY ASSEMBLY IS AVAILABLE TO ADDRESS THIS CONDITION. *JS Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
An Initialization Process is required to activate the Entune? suite of Apps & Data Services on Premium HDD Navigation with Entune? and Display Navigation with Entune? head units before they are used for the first time on new vehicles. Read More »
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
TSB: Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Read More »
The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing. Read More »
Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the overhead ... Read More »
After initial start-up in cold weather conditions, the front windshield defroster pattern may not meet customer expectations. An updated A/C amplifier is available that improves the front windshield defroster pattern. Read More »
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the ... Read More »
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. Read More »
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers ... Read More »
Some 2012 model year Corolla, Prius, Prius V, Sienna, and Venza vehicles may set SRS Diagnostic Trouble Codes (DTCs) that are not listed in the Repair Manual. Refer to the chart in this bulletin to diagnose these DTCs. Read More »
TOYOTA: IN A COLLISION, TO HELP REDUCE INJURIES, WITH SEAT BELT PRE=TENSIONERS AND SUPPLEMENTAL RESTRAINT SYSTEMS (SRS), ITS POSSIBLE THAT THE DEVICES MAY OR MAY NOT PERFORM AS EXPECTED WITH UNINTENDED DEPLOYMENT. MODEL YEARS 1990-2013. Read More »
Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. Read More »
TOYOTA: AN INTERMITTENT EXHIBITION OF SRS LAMP ON WITH DIAGNOSTIC TROUBLE CODE (DTC) B1821 AND/OR B1826 CONDITION. IMPROVEMENT TO TERMINAL CRIMPING OF SIDE AIR BAG TO ADDRESS SITUATION. MODEL 2011-2012 SIENNA. Read More »
TOYOTA: IN A COLLISION, TO HELP REDUCE INJURIES, WITH SEAT BELT PRE=TENSIONERS AND SUPPLEMENTAL RESTRAINT SYSTEMS (SRS), ITS POSSIBLE THAT THE DEVICES MAY OR MAY NOT PERFORM AS EXPECTED WITH UNINTENDED DEPLOYMENT. MODEL YEARS 1990-2013. Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door ... Read More »
Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. Read More »
TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with manual doors may exhibit a condition where the slide door center hinge has corroded, causing the slide door to become difficult to operate while opening or closing. Read More »
TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with power slide doors may exhibit a condition where the slide door center hinge has corroded, causing the power slide door to not fully open or close during operation. Read More »
TSB: REVISION NOTICE June 19, 2019 Rev1: ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Read More »
Region Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. Read More »
Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. Read More »
Region Letter: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Certain Internal Functional Concerns of Certain Sliding Door Parts. Specific information for Region support is provided below. Read More »
Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Sienna Sliding Door Functional Inspection. This Sienna Sliding Door Functional Inspection is one of multiple elements involved in a class action settlement. Read More »
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Power Sliding Door Cable Sub-Assembly (Vehicles equipped with power sliding doors ONLY). Read More »
Customer Program Support: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the power sliding ... Read More »
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door ... Read More »
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). Read More »
Some 2011 ? 2012 model year Sienna vehicles may exhibit a condition where the front door glass run on either the RH or LH side becomes loose or does not stay in place. Read More »
TSB: REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles. On some vehicles, when Rapgard? is removed the paint may have a stained appearance. Read More »
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). Read More »
TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. Read More »
TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. Read More »
Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. Read More »
TSB: Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Read More »
Dealer Package: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles. Read More »
Dealer Package: This Customer Confidence Program is a component of a class action settlement that includes 3 elements of coverage, including prospective coverage for repairs to certain sliding door parts but only those repairs that relate ... Read More »
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door ... Read More »
Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. Read More »
TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with manual doors may exhibit a condition where the slide door center hinge has corroded, causing the slide door to become difficult to operate while opening or closing. Read More »
TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with power slide doors may exhibit a condition where the slide door center hinge has corroded, causing the power slide door to not fully open or close during operation. Read More »
TSB: REVISION NOTICE June 19, 2019 Rev1: ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Read More »
Region Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. Read More »
Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. Read More »
Region Letter: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Certain Internal Functional Concerns of Certain Sliding Door Parts. Specific information for Region support is provided below. Read More »
Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Sienna Sliding Door Functional Inspection. This Sienna Sliding Door Functional Inspection is one of multiple elements involved in a class action settlement. Read More »
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Power Sliding Door Cable Sub-Assembly (Vehicles equipped with power sliding doors ONLY). Read More »
Customer Program Support: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the power sliding ... Read More »
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door ... Read More »
Dealer Daily Message: Sienna Sliding Door Certain 2011 ? 2018 Model Year Sienna Vehicles ? A court has preliminarily approved a proposed settlement regarding sliding doors on certain 2011-2018 model year Sienna vehicles. Read More »
TSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power sliding door cable becomes separated, causing the power sliding door to become inoperative. Read More »
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria ... Read More »
Region Email: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. Read More »
Region Letter: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. Read More »
Dealer Email: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. Read More »
Dealer Letter: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. Read More »
Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. Read More »
Region Email: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
Region Letter: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
Dealer Email: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
Dealer Letter: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
TSB: Some 2011 ? 2016 model year Sienna vehicles may exhibit power or manual sliding door front and rear latches simultaneously NOT latching due to corrosion on the latch lever pin of the front lock assembly. Read More »
TSB: Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened ... Read More »
TT: SLIDING DOOR WILL NOT LATCH IN THE CLOSED POSITION DUE TO EITHER FRONT AND/OR REAR LOCK MALFUNCTIONING. PLEASE SEE LINK REFERENCES OF VIDEO FOR EXAMPLE CONDITION AND DIAGNOSIS INSTRUCTION. Read More »
TT: SLIDING DOOR WILL NOT LATCH MANUALLY IN THE CLOSED POSITION DUE TO EITHER THE FRONT AND OR/REAR LOCK MALFUNCTIONING. PLEASE SEE LINK REFERENCES OF VIDEO FOR EXAMPLE CONDITION. Read More »
TT: Sliding Door will not latch manually in the closed position due to either the front and or/rear lock malfunctioning. Please see link references of video for example condition. Read More »
TSB: Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened ... Read More »
Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. Read More »
Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. Read More »
Customer Support Program: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2018 model year Sienna vehicles. Read More »
Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. Read More »
Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. Read More »
TSB: REVISION NOTICE November 14, 2018 Rev1: ? The Diagnosis Procedure and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Read More »
Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2015 model year Sienna vehicles. Read More »
TT: SLIDING DOOR WILL NOT LATCH IN THE CLOSED POSITION DUE TO EITHER FRONT AND/OR REAR LOCK MALFUNCTIONING. PLEASE SEE LINK REFERENCES OF VIDEO FOR EXAMPLE CONDITION AND DIAGNOSIS INSTRUCTION. Read More »
TT: Sliding Door will not latch in the closed position due to either front and/or rear lock malfunctioning. Please see link references of video for example condition and diagnosis instruction. Read More »
TT: SLIDING DOOR WILL NOT LATCH MANUALLY IN THE CLOSED POSITION DUE TO EITHER THE FRONT AND OR/REAR LOCK MALFUNCTIONING. PLEASE SEE LINK REFERENCES OF VIDEO FOR EXAMPLE CONDITION. Read More »
Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2016 model year Sienna vehicles. Read More »
Dealer Email: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. Read More »
Dealer Letter: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. Read More »
Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. Read More »
Dealer Daily Message: Extension of Warranty Coverage for the Sliding Door Front Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH4 is now available on TIS. Read More »
Region Email: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
Region Letter: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
Dealer Email: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
Dealer Letter: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. Read More »
Dealer Daily Message: Extension of Warranty Coverage for the Power Sliding Door Rear Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH5 is now available on TIS. Read More »
TSB: Some 2011 ? 2016 model year Sienna vehicles may exhibit power or manual sliding door front and rear latches simultaneously NOT latching due to corrosion on the latch lever pin of the front lock assembly. Read More »
TSB: Some 2011 ? 2016 model year Sienna vehicles may exhibit Sliding Door Front and Rear Latches simultaneously NOT latching due to the PSD 25 Amp fuse becoming open. Read More »
TT: Sliding Door will not latch manually in the closed position due to either the front and or/rear lock malfunctioning. Please see link references of video for example condition. Read More »
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the ... Read More »
TSB: Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Read More »
TOYOTA: ACCELERATOR PEDAL SENSOR ASSEMBLY INFORMATION REGARDING THE INSPECTION, REMOVAL, AND INSTALLATION, IF LUBRICATION OR OIL, IS APPLIED. *PE Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Read More »
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Read More »
Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Read More »
TSB: Some 2009 ? 2019 model year Toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Read More »
TSB: The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance Read More »
TT: Some vehicles may experience a condition in which the 2nd row seat, with center seat, exhibits a chirp/squeak noise from the rear seat latches (floor area). This condition is present while driving over rough or bumpy roads. Read More »
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. Read More »
TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Read More »
TSB: Some 2011 ? 2015 model year Sienna vehicles may exhibit a condition where the driver side 2nd row seat with the tip-up style lower seat cushion has excessive up and down movement. Read More »
TSB: Some 2011 ? 2013 model year Sienna vehicles may exhibit a condition where the outside seat shield is loose and separating, or has an excessive gap to the seat cushion or forward facing seat shield. Read More »
TSB: Some 2011 - 2014 model year Sienna vehicles may exhibit a condition where a rattle or squeak type noise is heard from the rear of the vehicle while driving over rough road surfaces when the seats are empty in the upright latched ... Read More »
Some 2011 ? 2014 model year Sienna vehicles with the factory mobility seat option may exhibit a condition where the seat slide function becomes inoperative due to plastic spacer interference in the lift mechanism. Read More »
Some Sienna vehicles may exhibit a condition where the passenger or driver side 2nd row seat with the tip-up style lower seat cushion has excessive up and down movement. Read More »
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers ... Read More »
TSB: Some 2011 ? 2013 model year Sienna vehicles may exhibit a condition where the outside seat shield is loose and separating, or has an excessive gap to the seat cushion or forward facing seat shield. Read More »
TSB: SOME 2011 ? 2015 MODEL YEAR SIENNA VEHICLES MAY EXHIBIT A CONDITION WHERE THE DRIVER SIDE 2ND ROW SEAT WITH THE TIP-UP STYLE LOWER SEAT CUSHION HAS EXCESSIVE UP AND DOWN MOVEMENT. Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
Region Letter: The Pre-Collision System (PCS) uses a radar sensor to determine the possibility of a frontal collision. FCC regulations require the radar sensor to be temporarily inactive while the vehicle is stopped. Read More »
Dealer Letter: The Pre-Collision System (PCS) uses a radar sensor to determine the possibility of a frontal collision. FCC regulations require the radar sensor to be temporarily inactive while the vehicle is stopped. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield ... Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the ... Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the ... Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. Read More »
TSB: Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
Region Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Read More »
Region Letter: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Read More »
Dealer Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Read More »
Dealer Package: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Read More »
TSB: Some 2009 ? 2019 model year Toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Read More »
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door ... Read More »
TSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the fuel lid door is loose or not flush against the vehicle body, which may prevent the driver side slide door from opening. Read More »
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the fuel filler ... Read More »
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Power Sliding Door Cable Sub-Assembly (Vehicles equipped with power sliding doors ONLY). Read More »
Customer Program Support: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the power sliding ... Read More »
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door ... Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. Read More »
Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the overhead ... Read More »
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. Read More »
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. Read More »
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed. Read More »
Region Email: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Region Letter: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Dealer Email: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Dealer Letter: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 - 2013 Model Year Sienna vehicles. Read More »
Warranty Policy Bulletin POL17-01: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Read More »
Dealer Daily Message: Warranty Enhancement Program ? ZG5 Certain 2012 Model Year Camry and Camry Hybrid Vehicles Certain 2011 ? 2013 Model Year Sienna Vehicles Extension of Warranty Coverage for Overhead Console Switch Assembly. Read More »
Region Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage on the Overhead Console Switch Assembly on Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Region Letter: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Dealer Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage on the Overhead Console Switch Assembly on Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Dealer Package: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage on the Overhead Console Switch Assembly on Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. Read More »
Warranty Policy Bulletin POL17-01: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the ... Read More »
TSB: ON SOME VEHICLES, WHEN RAPGARD? IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). Read More »
"TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: ? DIFFICULTY PAIRING THE PHONE. ? INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. Read More »
TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. Read More »
TOYOTA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A PROGRAM ERROR, IN DRIVING SUPPORT ECU, HAS RADAR SENSOR PRE-COLLISION SYSTEM (PCS) INACTIVE 10 SECONDS OR MORE, WHILE STOPPED, WILL FAIL TO REACTIVATE PRE-COLLISION BRAKING. Read More »
Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Read More »
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers ... Read More »
iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below. Read More »
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. Read More »
An Initialization Process is required to activate the Entune? suite of Apps & Data Services on Premium HDD Navigation with Entune? and Display Navigation with Entune? head units before they are used for the first time on new vehicles. Read More »
California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Read More »
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice. Read More »
Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the overhead ... Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone ... Read More »
Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or Instances) instead of the native Apple Podcast application. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. Read More »
TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. Read More »
Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. Read More »
To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
The customer is unable to delete their call history or contacts from the Denso GEN7 Navigation System. The ?delete? soft button on the multi-information display is greyed out and not selectable. Read More »
Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. Read More »
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Read More »
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Read More »
Dealer Daily Message: Extension of Warranty Coverage for the Sliding Door Front Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH4 is now available on TIS. Read More »
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
Some 2012 model year Corolla, Prius, Prius V, Sienna, and Venza vehicles may set SRS Diagnostic Trouble Codes (DTCs) that are not listed in the Repair Manual. Refer to the chart in this bulletin to diagnose these DTCs. Read More »
Some 2012 model year Corolla, Prius, Prius V, Sienna, and Venza vehicles may set SRS Diagnostic Trouble Codes (DTCs) that are not listed in the Repair Manual. Refer to the chart in this bulletin to diagnose these DTCs. Read More »
Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). Read More »
TSB: Some 2011 ? 2013 model year Sienna vehicles may exhibit a condition where the outside seat shield is loose and separating, or has an excessive gap to the seat cushion or forward facing seat shield. Read More »
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. Read More »
TSB: Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. Read More »
TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Read More »
TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Read More »
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
On some Highlander, Sienna, and Sequoia vehicles, a plastic clamp connecting the rear A/C lines may become loose. This may allow separation of the A/C lines and a loss of refrigerant. Read More »
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield ... Read More »
Some 2011 ? 2012 model year Sienna vehicles may exhibit a condition where the front door glass run on either the RH or LH side becomes loose or does not stay in place. Read More »
