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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
11,588 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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2012 Toyota Sienna Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #64

Dec 072013

Sienna

  • miles

A D V E R T I S E M E N T S

Takata recall. My recall is listed as: "Jan 09,2017 manufacturer recall numberg1P NHTSA recall number17V006 recall statusrecall incomplete, remedy not yet available". it has been 9 months now and I'm driving with my kids in this vehicle. I need to get this recall work done with no further delay.

- Woodland, CA, USA

problem #63

Aug 172016

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17V006000 (air bags) and 16V858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

- Pasadena, CA, USA

problem #62

Jan 092017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called kendall Toyota of fairbanks at (855) 981-5600 (located at 1000 Cadillac ct, fairbanks ak 99701) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Fairbanks, AK, USA

problem #61

Aug 252017

Sienna

  • 44,020 miles

A D V E R T I S E M E N T S

Autonation Toyota arapahoe dealer (www.autonationtoyotaarapahoe.com) ordered the parts needed for the power sliding door recall but they refused to install the parts. The van has been converted to a rear entry wheelchair van - ats advantage rear entry long (86 inch channel) www.atsmobility.com/vehicle-conversions. please help me understand what needs to be done to have the parts installed for this recall on this rear entry conversion wheelchair van. I have attached a copy of the business card for the Toyota assistant service manager, jason vukov.

- Centennial, CO, USA

problem #60

Jan 162017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Classic Toyota of tyler (1717 w sw loop 323, tyler, tx 75701, (903) 303-5289) was contacted and notified of the issue. The manufacturer was also notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hideaway, TX, USA

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problem #59

May 222017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Everett Toyota of paris located at: 3235 ne loop 286, paris, tx 75460, (903) 784-8989, was contacted about the issue. The manufacturer was not contacted about the issue. The contact had not experienced a failure. VIN tool confirmed remedy not yet available.

- Sulfur Springs, TX, USA

problem #58

Aug 212017

Sienna

  • 55,000 miles

A D V E R T I S E M E N T S

Takata recall - this is a modified vehicle with a wheelchair ramp. There is no way to sit anywhere but in the front seats. Passenger side airbag is affected and to date there is no remedy for the airbag. This is a dangerous situation in using this vehicle - when can remedy be available?

- Penelope, TX, USA

problem #57

Feb 012017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called puente hills Toyota (17070 gale ave, hacienda heights, ca 91745, (877) 692-4047) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Valinda, CA, USA

problem #56

Aug 152017

Sienna

  • miles
Takata recall: Yesterday, August 15, 2017, I inquired at keith pierson Toyota about the airbag recall. I was told by michael morse of the service department that the part for my recall is not available and is still being manufactured by takata. This response is not acceptable from takata and Toyota.

- Middleburg, FL, USA

problem #55

Mar 152017

Sienna 4-cyl

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with tri county Toyota (15 D and L dr, royersford, pa 19468) who stated that parts would potentially be available in fall of 2017. The manufacturer was made aware of the issue and suggested that the contact should apply for a loaner vehicle. The contact had not experienced a failure. VIN tool confirms parts not available.....updated 11/16/17

- Perkiomenville, PA, USA

problem #54

Jan 312017

Sienna

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.

- Valinda, CA, USA

problem #53

Nov 222016

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 17V006000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted (larry H miller Toyota in corona, ca) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Chino, CA, USA

problem #52

Jul 092017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. Without warning, the passenger side sliding door opened. The contact did not receive notification of NHTSA campaign number: 16V858000 (structure). The vehicle was taken to the dealer (auto nation Toyota cerritos, 18700 studebaker rd, cerritos, ca 90703, (562) 802-4000) who disconnected the function, but the failure continued. The VIN was included in NHTSA campaign number: 17V006000 (air bags). It was unknown when the manufacturer would provide the remedy and parts to the dealer. The manufacturer was notified of the failure and the contact was waiting to receive a solution to complete the recall repairs with the dealer. The failure mileage was not available. Parts distribution disconnect. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #51

Sep 152016

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 17V006000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with Toyota of North miami (16600 nw 2nd ave, miami, fl 33169) and Toyota of hollywood fl (1450 N state rd 7, hollywood, fl 33021) who stated that parts were not available for either recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for 16V850000 (structure) and VIN tool confirms parts not available for 17V006000 (air bags).

- Miami, FL, USA

problem #50

Jan 152016

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to remedy the vehicle were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Joseph airport Toyota (located at 1180 w. national rd, vandalia, oh 45377 (937-898-8060)) was contacted about repairing the vehicle. The contact was informed that the parts were only available for vehicles located in zone B. the manufacturer was also contacted and the contact was informed that there was a possibility of receiving a loaner vehicle; however, the offer was not carried out. The contact had not experienced a failure. Parts distribution disconnect.

- Dayton, OH, USA

problem #49

Nov 222016

Sienna 6-cyl

  • miles
The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17V006000 (air bags) and 16V858000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Don mcgill Toyota of katy, Texas was made aware of the recalls and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect. VIN tool confirms parts not available. Updated 10/24/17 updated 11/1/2017 the consumer was contacted to have the sliding door repaired, but not the airbag. Updated 11/1/2017

- Katy, TX, USA

problem #48

Jan 092017

Sienna

  • miles
Takata recall - I understand the takata airbag was recalled on 1/9/17 (6 months ago) and I received a letter about it months ago as well. I know a large number of automobiles were affected but I am very dissatisfied with the amount of time it is taking for a remedy to be in place. This is our family vehicle and I spend many trips a week in the front passenger seat feeling unsafe. I have two large carseats in the second row and the third row of seats are down in order to Transport different things. So I have no where to sit but the front passenger seat. In addition to this recall, there is an issue with the power sliding door. There has been a recall in effect for that since Nov. 2016 and there is still no remedy.

- Milwaukie, OR, USA

problem #47

Dec 202016

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received a recall notification for NHTSA campaign number: 17V006000 (air bags) and 16V858000 (structure). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called the dealer (michael Toyota) and was informed that the remedy parts were not available for the repairs. The manufacturer was made aware of the issue and stated that nothing could be done about the parts for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fresno, CA, USA

problem #46

Jan 022017

Sienna

  • miles
Nothing happened yet, but the Toyota notice says not to let anyone sit in the passenger seat. This is not possible as I Transport people in my van. But, I am scared that something may happen. They are taking too long to get this looked at. They say that nothing may be wrong.

- Northborough, MA, USA

problem #45

Jun 022017

Sienna

  • miles
Takata recall - filing a complaint because I am worried about my family's safety and feel that Toyota has not been able to remedy the defect within a reasonable time.

- Tampa, FL, USA

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