I was at a full stopped and rear Ended at 30 miles an hour and the air bags did not deploy and I am suffering many injuries pain and loss The air bags didn-??t deploy at all

- Chatham, NY, USA

Brought car in for airbag safety recall. Was told it was completed. After this received another recall mailing for the same problem. Called the Toyota recall resolution team number to verify. Was told that a temporary airbag was installed and that I needed to have the good one reinstalled when they got them in. She called the dealer to set up an appointment then told me that it was taken care of and a new airbag was not needed. And stated that she was confused. And that I needed to go back to the dealer to get a written statement that the work was done. I noticed and explained that it looks like a substitute was made and the receipt says : 'bag 0.8. 2007-2009 yaris hatchback 2007-2009 yaris sedan'. so it looks like a temporary substitute was made and that I was not informed. I said that if they give written documentation that the repair was made it makes it legally their responsibility but this would be after the fact if a problem or fatality would occur and not solve the issue of assuring that a proper airbag had been installed. Can you give clarification and suggested follow up (possibly third party) to guarantee safety?

- Takomapark, MD, USA

The contact owned a 2012 Toyota Sienna. While the contact was driving 55 mph, it was rear ended by another vehicle. The contact lost control of the vehicle, drove off the highway, and the vehicle rolled over three times. The contact stated that the vehicle landed upside down. The air bags did not deploy. There were no warning indicators illuminated. The contact sustained back and neck injuries and was transported via ambulance to the emergency room for medical attention. The contact was also seeing a chiropractor. A police report was filed. The vehicle was towed to an impound lot and deemed destroyed. The vehicle was not diagnosed. The dealer and manufacturer were not informed of the failure. The failure mileage was 230,000.

- Lansdale, PA, USA

Air bag light is on check system. Per the dealer. Spiral cable issue with Toyota Sienna 2012 and per the dealer this is a manufacturing defect.

- Milton, GA, USA

Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17V006000 (air bags) and 16V858000 (structure). The contact was unable to have the vehicle repaired because he was on active duty out of the country and the unknown italian dealer was unable to assist. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The unknown italian dealer was contacted and refused to perform the repair because their system was not optimized for recalls. The manufacturer was made aware of the issue and did not assist. The contact was informed that the manufacturer did not condone taking the american made vehicle overseas with safety defects. The contact had not experienced a failure. Parts distribution disconnect.

- Apo, AE, USA

"takada recall" I am writing because my takada airbags have been under recall for an extended period of time. Every single attempt (multiple attempts) have gone unreturned, despite the fact that I have called 888-546-1750 on multiple occasions! because this recall as the potential to cause either injury or death, I would think it would be in takada, Toyota and my best interest to get back to me. I am very dissatisfied with the recall and very dissatisfied with how the Toyota recall team has not contacted me. There is a second recall on the doors for the Toyota Sienna. Because I cannot get a hold of the recall team, I can also not schedule an appointment to get this recall addressed in my vehicle. This is unexcusable!

- White Bear Lake, MN, USA

Making a right hand turn and I believe the truck in front of me lost the trailer hitch. I was only traveling about 15 mph. Drove over a trailer hitch in the road and all the airbags deployed, causing a violent stop to the van and injuries and shock to my daughter and myself

- Cincinnati, OH, USA

The contact owns a 2012 Toyota Sienna. The contact received a notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Toyota was called at 239-321-5413 and stated that there were no parts available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cape Coral, FL, USA

We do not user the passages sit because we hear a noise in side the box of air bag

- Norwalk, CA, USA

2012 Toyota Sienna le. Consumer writes in regards to power sliding door and front passenger airbag recalls. The consumer stated the recall repairs exceeded a reasonable amount of time to be completed. Updated 10/03/2017

- Chesapeake, VA, USA

The contact owns a 2012 Toyota Sienna. The contact received a recall notification for NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknwon Toyota dealer located in metairie, Louisiana was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Metarie, LA, USA

I have two recalls associated with this minivan. One with the takata airbag, another with the sliding door. Called the dealer mossy Toyota at san diego in late July but there is no help over two months on either problem. I am not sure what to do next" can you please give me some instructions"

- San Diego, CA, USA

Takata recall. It has been almost a year and half since Toyota informed me that I shouldn't allow anyone to ride in the front seat of my van. You can imagine the inconvenience this has caused!!! now they say there is a solution but the Toyota dealers claim they don't have the air bags and they don't know when they will get them. My family is not safe in my vehicle. How long should I have to deal with their incompetence and disregard for the safety of my family?

- Cerritos, CA, USA

We have contacted Toyota corporate on several occasions regarding our takata air bag recall, Corp case number 1704280638 and after several run - arounds, dealing with Toyota corporate and the dealership, Toyota has not performed the recall fix for the takata air bags. The dealership we were working with is listed below. I have yet to receive a notice in the mail from Toyota saying that my recall fix is available. Rick hendrick Toyota Scion sandy springs address: 6475 roswell rd ne, atlanta, ga 30328 hours: Open today 8:30am'9pm service dept: 404-256-3392

- Alpharetta, GA, USA

Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part do to the repair was unavailable. The contact called an unknown dealer and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect....updated 11/15/17 updated 11/27/2017

- Pensacola, FL, USA

Takata recall. I have waited months for Toyota to fix this, with no action. The recall for side-panel Sienna doors has also not been addressed.

- Storrs, CT, USA

Manufacturer did not proceed with the recall yet, beyond reasonable time.

- Doral, FL, USA

Takata recall: September 2017, recall still incomplete, called hotline, was told no remediation available

- Novato, CA, USA

Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V858000 (structure); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (seeger Toyota, St, louis, mo 63141, 314-453-2377) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- St. Louis, MO, USA

Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17V006000 (air bags) and 16V858000 (structure). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Moss motors (located at 12630 motor way, moreno valley, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 17V006000 (air bags). Parts distribution disconnect for NHTSA campaign number: 16V858000 (structure). Updated 10/26/17 the consumer stated the airbag recall was completed. Updated 11/2/2017

- Moreno Valley, CA, USA