This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been unable to fill the gas tank full for the entire duration of ownership. The pump cuts off about 3 gallons short. The problem is getting progressively worse and topping up doesn't help either. The dealership was unable to help saying Toyota is aware of the problem but they do not have any solution for it.
Could not fill the gas tank fully. It takes only 9.834 gal of fuel instead of 14.5 gal. This is widely reported problem, but Toyota seems not to issue any recall.
Purchased a new 2019 Toyota Rav4 hybrid AWD xle on 10/24/19. Fuel capacity appears to be about 11 gallons, as opposed to the 14.5 gallons advertised. I have run the car down to below 10miles of range multiple times and get the same result. This 25% understatement of fuel capacity translates into roughly 100 miles less of total range than the advertised 537-595 miles of range. See attached pics.
Tank was advertised as having a capacity for 14.5 gallons. I am not able to fully fill the tank, only putting in 9 to 10 gallons maximum. Toyota has stated that they are aware of this problem and there is no fix. I am unable to get the mileage range I was promised upon purchase.
Fuel tank only holds 10 gallons, tank should hold 14 gallons. Reduces driving range and time to fuel up - which was the main reason we bought this car. When drove car off dealership lot, driving range was 440 - drove 6 hours without having to fill up. Driving range was never more than 340 after that and had to fuel up about every 3 hours. Reported to Toyota corporate.
The gas tank does not fill all the way, so I have having to go back and pump more gas into the tank. This sometimes can lead to overflow and the gas leaking to the ground and can be hazards.
Unable to completely fill the fuel tank. Stops abut 4 gallons short. Happens on every fill. I have to trickle fill it to get close to a full tank. Happens at each fill
Advertised fuel tank capacity of 14.5 but only able to us 9-10 gallons of the tank, will not fill up as advertised ~550 mile range. I bought this vehicle for the estimated driving range and we aren't getting anywhere close to that. Took to dealer and no explanation or action was given. Help
Fuel tank will not fill to full causing attendees/user to trickle and attempt to trick the vehicle to accepting more fuel. Range of vehicle is greatly reduced as a result of less fuel available to a tank of gas.
Fuel tank appears unable to be filled completely. Although pump clicks off (on multiple station's pumps), fill level on fuel gauge is seldom above 7/8 full, and sometimes less. During one service visit to address this, dealership stated there were only 9.2 gallons in the 14.5 gallon tank immediately after a fill-up.
On all occasions, when refueling the vehicle, the automatic shut-off function of the gas pump activates when the in vehicle gas gauge indicates about 3/4 full. I can then proceed to add approximately three more gallons if I "nurse" the flow of gas into the tank. I am acutely aware of the potential danger of this process in that gasoline could splash back at person filling the tank.
The fuel tank will not fill up all the way. I live in Oregon and we can not top of our tanks at the pump. The most fuel we have been able to put in when the empty light is on is 8.4 gallons.
Unable to fill gas tank beyond 9.5 gallons even though the car has a 14.5 gallon tank. Gas light was on and car estimating 35 miles to empty when I filled it. When I get back in the car my fuel gauge shows that the tank is full. I'm averaging about 350 miles per tank right now.
There is a problem with the gas tank on my Rav4. It is a 14 gallon gas tank and I'm only able to ever fit 9-9.5 gallons of gas in it. I have spilled gas out of the vehicle trying to fully fill the vehicle and it still will not show as full on the gas gauge. I'm supposed to have over 500+ miles in range and now when I fill it the range only updates to 380 miles or so. Between spilling gas at the pump and not knowing the actual range before I run out of gas, this is a problem.
The car claims 14.5 gallon tank. You can only put 10 gallons in the tank. If you put more, it spills all over the ground. Instead of a range of 560, it only has a 400 mile range. This has happened multiple times over the past month. If the tank show half full, you can only put in 4.3 gallons.
You can't fill it up all the way it shuts off and is not full by several gallons. One time we tried putting the fuel in very slowly and it overfilled the tank and spilled out! it has been impossible to fill up since purchase
The vehicle is only able to fill up to about 3/4 of a tank, regardless of which gas station I go to. This problem has been happening since day 1 and varies by 1 or 2 gallons. But I have never been able to get a full tank. I can usually only get 9-11 gallons of gas when the car is empty. I have also noticed a significant drop off in fuel economy recently 39mpg vs 32mpg.
Stated capacity of fuel tank is 14.5 gallons. Even when absolutely close to empty ("20 miles left in tank"), the most I can fill up tank is 9 to 10 gallons. Advertised range of vehicle is 500 miles. I'm lucky if I get 400 miles from a single tank.
A D V E R T I S E M E N T S
- Ann Arbor, MI, USA