Technical Service Bulletins (TSBs) for the 2013 Prius v are official communications between Toyota & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
The Advanced Parking Guidance System (or Park Assist) assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle and controlling the steering wheel with the vehicle in reverse. Read More »
The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side. Read More »
TSB: Some 2012 ? 2014 model year Prius V hybrid vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning light(s) are on and/or a Check VSC message displays. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V and certain 2015 Model Year Prius V vehicles. Read More »
DE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V and certain 2015 Model Year Prius V vehicles. Read More »
DP: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V and certain 2015 Model Year Prius V vehicles. Read More »
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Read More »
DP: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Read More »
RL: This Customer Support Program provides coverage as it applies to Brake Booster and Brake Booster Pump Assemblies. The specific condition covered by this program is related to certain internal malfunctions of the Brake Booster Assembly. Read More »
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Read More »
DE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Read More »
Dealer Package: Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Read More »
Warranty Enhancement Program: Toyota has received reports indicating various brake system related warning lamps illuminate due to internal malfunctions. Read More »
Dealer Letter: March 7, 2019 ZJB Phase 2 Launch for Certain 2011 ? 2015 Model Year Prius Vehicles and Certain 2012 ? 2015 Model Year Prius PHV vehicles. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
Dealer Package: Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Read More »
Dealer Letter: March 7, 2019 ZJB Phase 2 Launch for Certain 2011 ? 2015 Model Year Prius Vehicles and Certain 2012 ? 2015 Model Year Prius PHV vehicles. Read More »
Customer Support Program Bulletin: Toyota has received reports indicating various brake system related warning lamps illuminate due to internal malfunctions. Read More »
TSB: Some 2011 ? 2015 model year Prius and 2012 ? 2015 model year Prius Plug-in Hybrid vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning light(s) are on and/or a Check VSC message displays. Read More »
Some 2012 ? 2014 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. Read More »
Some 2012 - 2013 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. Read More »
Some 2012 ? 2013 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Some 2012 ? 2013 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Some 2012 ? 2013 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TSB: Some 2011 ? 2015 model year Prius and 2012 ? 2015 model year Prius Plug-in Hybrid vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning light(s) are on and/or a Check VSC message displays. Read More »
TSB: Some 2012 ? 2014 model year Prius V hybrid vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning light(s) are on and/or a Check VSC message displays. Read More »
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. Read More »
TSB: Some 2010 - 2015 model year Prius and 2012 - 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the ... Read More »
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »
TSB: Revision Notice: Applicability has been updated to include 2015 Prius PHV, 2015-2016 Prius V, and 2015 Prius Vehicles. The Introduction, Parts Information, Required Tools & Equipment, and Repair Procedure sections have been updated. Read More »
TSB: Revision Notice: Applicability has been updated to include 2015 Prius PHV, 2015-2016 Prius V, and 2015 Prius Vehicles. The Introduction, Parts Information, Required Tools & Equipment, and Repair Procedure sections have been updated. Read More »
TSB: REVISION NOTICE AUGUST 11, 2016 REV1: APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2016 MODEL YEAR PRIUS V VEHICLES. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. Read More »
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. Read More »
TSB: SOME 2010 ? 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPPED) VEHICLES AND 2012 ? 2015 MODEL YEAR PRIUS PHV AND PRIUS V (2ZR-FXE EQUIPPED) VEHICLES MAY EXHIBIT A ?RUNS ROUGH? AND/OR MIL ?ON? CONDITION WITH DTC(S) P030# (MISFIRE) DURING LIGHT ... Read More »
TOYOTA: DIAGNOSTIC TROUBLE CODE (DTC) POAOF ENGINE FAILS TO START, WITH MALFUNCTION INDICATOR LAMP (MIL) ON DUE TO PURGE VSV/PCV LINE SEPARATION OF THROTTLE BODY HOUSING. MODEL 2010-13 PRIUS, PRIUS V. Read More »
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Read More »
Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil. Read More »
Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0W-20 viscosity engine oil. There a re man benefits of this oil. Read More »
Some 2010-2013 model year Prius and Prius V models may exhibit one or more of the following conditions at initial engine start up after cold soak in temperatures below 40 degrees F. Read More »
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »
TSB: Some 2010 ? 2014 model year Prius, Prius V, and Prius PHV vehicles equipped with 2ZR-FXE engines may exhibit engine oil consumption. The piston and ring assembly has been redesigned to minimize oil consumption. Read More »
TSB: NOTE Service Bulletin No. T-SB-0168-16 ?2ZR-FXE Engine Oil Consumption Inspection Procedure? MUST be performed BEFORE continuing with the procedure in this bulletin. Read More »
TSB: REVISION NOTICE August 11, 2016 Rev1: Applicability has been updated to include 2016 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles and 2012 - 2015 model year Prius PHV and Prius V (2ZR-FXE equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P030# (Misfire) during light ... Read More »
TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the ... Read More »
TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the ... Read More »
TT: Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Read More »
TT: Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Read More »
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »
TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object ... Read More »
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid ... Read More »
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid ... Read More »
Some 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80 or P0A7F stored due to dust or debris build-up in the HV Battery Cooling Fan. Read More »
Some 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80 or P0A7F stored due to dust or debris build-up in the HV Battery Cooling Fan. Read More »
Some 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80 or P0A7F stored due to dust or debris build-up in the HV Battery Cooling Fan. Read More »
For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TSB: REVISION NOTICE August 11, 2016 Rev1: Applicability has been updated to include 2016 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles and 2012 - 2015 model year Prius PHV and Prius V (2ZR-FXE equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P030# (Misfire) during light ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Some 2010 ? 2015 model year Prius, 2012 ? 2015 Prius PHV, and 2012 ? 2016 Prius V vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and ... Read More »
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V and certain 2015 Model Year Prius V vehicles. Read More »
TSB: Some 2010 - 2015 model year Prius and 2012 - 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the ... Read More »
REGION EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
REGIONLETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
DEALER EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
DEALER LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
WARRANTY POLICY BULLETIN (POL16-02): TOYOTA HAS RECEIVED SOME REPORTS INDICATING THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
TSB: SOME 2010 ? 2014 PRIUS AND 2012 ? 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ?ON? CONDITION WITH DTCS P0A94, P324E, P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. Read More »
TSB: SOME 2010 ? 2014 PRIUS AND 2012 ? 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ?ON? CONDITION WITH DTCS P0A94, P324E, P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. Read More »
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius ... Read More »
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius ... Read More »
DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). Read More »
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »
TSB: Some 2013 ? 2015 Prius PHV, Prius and 2013 ? 2016 Prius V vehicles may exhibit a vibration due to rough idle and/or tapping noise from the HV transaxle at cold start. Read More »
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
The Advanced Parking Guidance System (or Park Assist) assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle and controlling the steering wheel with the vehicle in reverse. Read More »
TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. Read More »
TSB: REVISION NOTICE AUGUST 11, 2016 REV1: APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2016 MODEL YEAR PRIUS V VEHICLES. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. Read More »
TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value. Read More »
TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value. Read More »
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius ... Read More »
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius ... Read More »
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the ... Read More »
TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. Read More »
DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 ... Read More »
DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). Read More »
DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with ... Read More »
TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the ... Read More »
DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). Read More »
DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: Some 2012 ? 2014 model year Prius V hybrid vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning light(s) are on and/or a Check VSC message displays. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid ... Read More »
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Read More »
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. Read More »
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
Dealer Package: Opcodes are now available to submit a warranty claim on vehicles still under the New Vehicle Limited Warranty (3yrs/36,000 miles). Read More »
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: REVISION NOTICE January 31, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. Read More »
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. Read More »
TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Read More »
TSB: REVISION NOTICE: INTRODUCTION HAS BEEN UPDATED. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. SOME 2012 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM AND ENTUNE? (VERSION LESS THAN 2.1. Read More »
REGION EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
REGIONLETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
DEALER EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
DEALER LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
WARRANTY POLICY BULLETIN (POL16-02): TOYOTA HAS RECEIVED SOME REPORTS INDICATING THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. Read More »
Region email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Region email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
TSB: SOME 2010 ? 2014 PRIUS AND 2012 ? 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ?ON? CONDITION WITH DTCS P0A94, P324E, P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. Read More »
TSB: SOME 2010 ? 2014 PRIUS AND 2012 ? 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ?ON? CONDITION WITH DTCS P0A94, P324E, P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. Read More »
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. Read More »
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. Read More »
TSB: THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES. THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. Read More »
TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. Read More »
These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone ... Read More »
The customer is having difficulty changing the multi-display screen from Day Mode. If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off. Read More »
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote? Database. Gracenote? includes detailed information for songs (i.e. Genre, Artist, Song Title, Album Name, etc. Read More »
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an iPod Authorization error when they plug their iPhone into the USB port. Read More »
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an error message when they attempt to use the Entune application. Read More »
The Advanced Parking Guidance System (or Park Assist) assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle and controlling the steering wheel with the vehicle in reverse. Read More »
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an error message when they attempt to use the Entune application. Read More »
Customers who purchase new or replacement iPhones running iOS 6 may find that Toyota a Entune application will not launch on the iPhone. The issue can occur when the customer restores/transfers their apps, contacts, etc. Read More »
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an iPod Authorization error when they plug their iPhone into the USB port. Read More »
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid ... Read More »
TSB: Some 2010 - 2015 model year Prius and 2012 - 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the ... Read More »
TT: Some Prius PHV customers may notice a change in the displayed EV Distance or have a concern about the HV Battery performance based on this value. Read More »
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Read More »
TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object ... Read More »
TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object ... Read More »
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. Read More »
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. Read More »
TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC. Read More »
TSB: THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES. THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. Read More »
TT: A VEHICLE MAY ARRIVE TO THE DEALER WITH A MIL ?ON? CONDITION AND P0A80 STORED IN THE MEMORY. SOME CASES HAVE BEEN IDENTIFIED WITH INTERNAL MODIFICATION DONE TO THE HV BATTERY. MODIFIED OR ALTERED PARTS ARE NOT COVERED UNDER WARRANTY. Read More »
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty. Read More »
TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value. Read More »
TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value. Read More »
Tech Tip: Some Prius PHV customers may notice a change in the displayed EV Distance or have a concern about the HV Battery performance based on this value. Read More »
For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. Read More »
If Prius vehicles are put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Read More »
TSB: Some 2012 - 2014 model year Prius V vehicles may exhibit a condition in which a lens in the combination meter develops a hazy or foggy appearance. Follow the Repair Procedure in this bulletin to address this condition. Read More »
TSB: Some 2012 - 2014 model year Prius V vehicles may exhibit a condition in which a lens in the combination meter develops a hazy or foggy appearance. Follow the Repair Procedure in this bulletin to address this condition. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TSB: Revision Notice: Required Tools and Equipment has been updated to include a NEW USB Drive Map Update. Any Previous printed versions of this bulleting should be discarded. Read More »
TSB: REVISION NOTICE August 23, 2016 Rev1: Applicability has been updated to include 2015 model year Prius and Prius PHV vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
TSB: Toyota models equipped with Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (eg., Genre, Artist, Song, Title, Album Name, etc. Read More »
TSB: Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Read More »
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g. Read More »
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote?, and system software. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
An Initialization Process is required to activate the Entune? suite of Apps & Data Services on Premium HDD Navigation with Entune? and Display Navigation with Entune? head units before they are used for the first time on new vehicles. Read More »
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote? and system software. Read More »
Toyota models equipped with the display Audio HDD Navigation System Require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
Tech Tip: Some Prius PHV customers may notice a change in the displayed EV Distance or have a concern about the HV Battery performance based on this value. Read More »
TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the ... Read More »
The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Read More »
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the ... Read More »
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. Read More »
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers ... Read More »
Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied ... Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
RE: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). Read More »
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied ... Read More »
TSB: REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles. On some vehicles, when Rapgard? is removed the paint may have a stained appearance. Read More »
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). Read More »
TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. Read More »
TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. Read More »
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria ... Read More »
TSB: Some 2013 ? 2018 model year RAV4 and 2016 ? 2018 model year RAV4 Hybrid vehicles may exhibit a condition in which the power back door makes a squeak noise when the door is opening or closing. Read More »
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the ... Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Read More »
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Read More »
Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. Read More »
The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Read More »
The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
The Rear Wheel Extension Pads are located in the luggage compartment at the assembly plant to avoid damage in transit. Install the Rear Wheel Extension Pads on the vehicle during Pre-Delivery Service (PDS) using the following procedure. Read More »
The Advanced Parking Guidance System (or Park Assist) assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle and controlling the steering wheel with the vehicle in reverse. Read More »
TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this ... Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers ... Read More »
TOYOTA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. NON SEAT HEATER SYSTEM WAS INSTALLED, ON CERTAIN VEHICLES, CAN STOP WORKING DUE TO FAILURE OF WIRING CONNECTORS AND SEAT HEATER WILL TURN OFF. MODEL 201202014 PRIUS V. Read More »
THIS COMMUNICATION IS INFORMING DEALER PRINCIPALS, GENERAL MANAGERS, SERVICE MANAGERS & PARTS MANAGERS OF A SPECIAL SERVICE CAMPAIGN INITIATED BY GULF STATES TOYOTA, INC. Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »
TSB: Some 2013 ? 2015 Prius PHV, Prius and 2013 ? 2016 Prius V vehicles may exhibit a vibration due to rough idle and/or tapping noise from the HV transaxle at cold start. Read More »
Some 2012 ? 2014 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. Read More »
Some 2012 - 2013 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. Read More »
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield ... Read More »
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote? database. Gracenote? includes detailed information for songs (genre, artist, song title, album name, etc. Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the ... Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied ... Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the ... Read More »
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote? database. Gracenote? includes detailed information for songs (genre, artist, song title, album name, etc. Read More »
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V and certain 2015 Model Year Prius V vehicles. Read More »
DE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V and certain 2015 Model Year Prius V vehicles. Read More »
DP: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V and certain 2015 Model Year Prius V vehicles. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Read More »
DP: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Read More »
RL: This Customer Support Program provides coverage as it applies to Brake Booster and Brake Booster Pump Assemblies. The specific condition covered by this program is related to certain internal malfunctions of the Brake Booster Assembly. Read More »
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Read More »
DE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. Read More »
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid ... Read More »
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. Read More »
TSB: Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint ... Read More »
TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint ... Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: REVISION NOTICE November 11, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. Read More »
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND ... Read More »
Technical Instructions: UPDATED 09/13/19 TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL ... Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ... Read More »
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the hybrid inverter with converter assembly equipped on 2010 ? 2015 model year Prius ... Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: REVISION NOTICE November 14, 2018 Rev1: ? The Required Tools & Equipment section has been updated. Any previous printed versions of this bulletin should be discarded. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. Read More »
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. Read More »
TSB: REVISION NOTICE October 11, 2017 Rev2: ? The Required Tools & Equipment section has been updated to include a NEW USB drive map update. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0006-13. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0133-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Navigation Update sections have been updated. Read More »
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty. Read More »
TT: Some Prius PHV customers may notice a change in the displayed EV Distance or have a concern about the HV Battery performance based on this value. Read More »
TSB: ON SOME VEHICLES, WHEN RAPGARD? IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). Read More »
RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Region email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. Read More »
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. Read More »
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC. Read More »
TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC. Read More »
TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. Read More »
TSB: TOYOTA MODELS EQUIPPED WITH THE PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. Read More »
TSB: TOYOTA MODELS EQUIPPED WITH PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (EG., GENRE, ARTIST, SONG, TITLE, ALBUM NAME, ETC. Read More »
TSB: TOYOTA MODELS EQUIPPED WITH THE DISPLAY AUDIO NAVIGATION SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. Read More »
TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. Read More »
In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Read More »
Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Read More »
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers ... Read More »
iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below. Read More »
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. Read More »
An Initialization Process is required to activate the Entune? suite of Apps & Data Services on Premium HDD Navigation with Entune? and Display Navigation with Entune? head units before they are used for the first time on new vehicles. Read More »
When diagnosing audio, navigation, and Bluetooth concerns on Toyota vehicles equipped with Premium Display Audio with Entune, adhere to the guidelines listed below. Read More »
California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Read More »
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
2013 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
TSB: Revision Notice: Required Tools and Equipment has been updated to include a NEW USB Drive Map Update. Any Previous printed versions of this bulleting should be discarded. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Read More »
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: Some 2012 - 2014 model year Prius V vehicles may exhibit a condition in which a lens in the combination meter develops a hazy or foggy appearance. Follow the Repair Procedure in this bulletin to address this condition. Read More »
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
TSB: Toyota has developed a special Antenna Test Kit to aid in the diagnosis of vehicles with very poor, inoperative, or no AM/FM, XM Satellite, and/or GPS/DCM reception. Follow the procedures in this bulletin to address these conditions. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: The purpose of this general information Service Bulletin is to announce sub-component diagnosis and replacement is now available for the Hybrid Transaxle assembly equipped on 2007 - 2011 model year Camry HV, 2006 - 2015 model year ... Read More »
These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone ... Read More »
Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or Instances) instead of the native Apple Podcast application. Read More »
2012-2013 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.2.0) may exhibit one or more of the following conditions. Read More »
Vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of the following conditions. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: Revision Notice: Introduction has been updated. Any previous printed versions of this bulletin should be discarded. Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1. Read More »
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Read More »
TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. Read More »
TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Read More »
Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. Read More »
To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. Read More »
DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. Read More »
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
Dealer Package: Opcodes are now available to submit a warranty claim on vehicles still under the New Vehicle Limited Warranty (3yrs/36,000 miles). Read More »
Region Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: 10/02/2019 K0P: Remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global ... Read More »
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
TSB: Revision Notice: Required Tools and Equipment has been updated to include a NEW USB Drive Map Update. Any Previous printed versions of this bulleting should be discarded. Read More »
TSB: REVISION NOTICE August 23, 2016 Rev1: Applicability has been updated to include 2015 model year Prius and Prius PHV vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: REVISION NOTICE: INTRODUCTION HAS BEEN UPDATED. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. SOME 2012 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM AND ENTUNE? (VERSION LESS THAN 2.1. Read More »
TSB: Revision Notice: Introduction has been updated. Any previous printed versions of this bulletin should be discarded. Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1. Read More »
TSB: TOYOTA MODELS EQUIPPED WITH THE PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. Read More »
TSB: TOYOTA MODELS EQUIPPED WITH PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (EG., GENRE, ARTIST, SONG, TITLE, ALBUM NAME, ETC. Read More »
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
TSB: Toyota models equipped with Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (eg., Genre, Artist, Song, Title, Album Name, etc. Read More »
TSB: TOYOTA MODELS EQUIPPED WITH THE DISPLAY AUDIO NAVIGATION SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. Read More »
TSB: Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Read More »
Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Read More »
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g. Read More »
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote?, and system software. Read More »
Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune? (version less than 2.1.0) may exhibit one or more of the following conditions: Read More »
The customer is unable to delete their call history or contacts from the Denso GEN7 Navigation System. The ?delete? soft button on the multi-information display is greyed out and not selectable. Read More »
Applicability has been updated to include 2014 model year Avalon, Avalon HV, Camry, Camry HV, Prius, Prius C, Prius PHV, Prius V, Venza vehicles. Vehicle equipped with a Display Audio Navigation System and Entune (version less than 2.1. Read More »
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote? Database. Gracenote? includes detailed information for songs (i.e., Genre, Artist, Song Title, Album Name, etc. Read More »
Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. Read More »
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
DD: Toyota is involved in a class action settlement involving certain 2010-2015 Toyota Prius and certain 2012-2017 Prius V vehicle?s inverters. Read More »
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Read More »
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Read More »
Region email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. Read More »
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. Read More »
In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Read More »
In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Read More »
In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Read More »
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. Read More »
Some 2013 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. Read More »
Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing ... Read More »
Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing ... Read More »
The Front Spoiler Under Cover and Rear Side Spoiler are located in the luggage compartment at the assembly plant to avoid damage in transit. Read More »
To ensure the off-board charging functions and charging system are operating properly, inspect the charging functions during Pre-Delivery Service (PDS) following the procedures in this bulletin. Read More »
Some 2013 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. Read More »
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V and certain 2015 Model Year Prius V vehicles. Read More »
DE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V and certain 2015 Model Year Prius V vehicles. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. Read More »
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). Read More »
2013 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Read More »
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. Read More »
TSB: Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. Read More »
TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Read More »
TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Read More »
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. Read More »
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield ... Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 ... Read More »
