This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Friday July 13th I was pulling into a parking spot in a private lot when all of a sudden, with my foot firmly on the brake my car suddenly and violently accelerated, for a second or two hitting a van directly in front of me and also the SUV to the left of the van damaging the right back bumper. The van was hit so hard, it was pushed about 20 feet hitting another vehicle and rolled back hitting my car. The van was in park, which caused transmission damage, and not sure what other damage it had. Toyota was called and they sent a representative out to exam the car and do some diagnostic testing. That was on July 25th..it can take up to a month to get those results. I will not drive this car since this happened. As far as I can see, there were no recalls for this problems with my car.
Number 1 issue. I have takata psan airbag inflators, that can rupture creating a personal injury or death. Number 2 issue. I have front wheel tires that seems to wear off within a year. My 4 wheels were replaced in 2015. I need the 3rd set today. Number 3 issue. My dashboard is extremely sticky.
- San Antonio, TX, USA
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The driver's side sun visor started to sag two or three years ago. Recently it just hangs down in the driver's face and will not stay in the stowed position. Toyota knows of the problem and has a warranty extension program to deal with it that I found out about when I went online to look for a replacement. I called Toyota's customer satisfaction line and was told that my car's VIN# falls outside the parameters of the program. The covered problem obviously exists on my vehicle. It is clearly a safety issue, as you cannot see out of the vehicle with the visor down.
My dashboard is melting. There is a warranty extension for 2011 Camry's, but Toyota say's my VIN is not on the list for replacement. The car was stationary at the car wash.
The dash board of the car seems to be melting as it is getting stcky as the days passes by and difficult to clean as you cannot pot your hand on it and if you try cleaning the melting plastic comes out scratching with cloth/fingers. It is driving hazard as in sum there is too much glare coming from sash board making it very hard to drive.as it cannot be cleaned the dust and other particles are getting accumulated on the dash.it is getting worse as days are passing
Dashboard melting I been complaining to Toyota for a few years about this issue and the smell of melting dashboard and hazy windshield. The is a safety issue to
Exhaust backs up into cab of car when driving enter city or highway, and a very faint in noise in heating and/or air condition unite. Noticed all when purchased. Dealership claims they can't find the problem.
Sun visor will not stay up and it falls down while I'm driving obstructing my view. I did receive a recall in the mail and called and was told my VIN # is not one that is on the list.
Driver side sun visor fell down would not stay up then after doing this for a few months, sun visor made a loud noise and broke off. Sadly after calling dealership they could not tell me where or how to file a complaint I'm sure that's why you do not have very many forms filled out. But the internet is all a buzz with this happing to their Toyota
'takata recall' my car was forced into cement lane barrier on interstate and then bounced off and rear ended car in front of me. My airbags did not deploy.
I am having problems with my dashboard melting and becoming very shiny and sticky. Because of the super shiny dash, my vision is obscured while trying to drive during the day.. especially on my way to and from work as the sun is rising and setting. I contacted the local Toyota dealership and was advised to call the corporate office for Toyota America, which I did. Toyota America advised that there were no recalls or warranty enhancements for my car, as they are only active up to year models 2009 at this time. They did advise that for other year models, they are doing them case by case, assigned me a case number, and gave me instructions to go to the local dealership for inspection - which I did. After almost 2 weeks of waiting on a response, I called Toyota just to be told my claim was denied due to the fact that it's not covered under an open recall or warranty enhancement and my standard warranty only covered for 3 years or 36,000 miles. The glare put off by my dash is a severe safety hazard, in that I can barely see out of my windshield when the sun is shining here in southeast Georgia. The attached picture was taken on 10/16/2017 while parked in partial shade. Please help me and all of the other Toyota owners dealing with this problem.
We were hit at high rate of speed centered on the passenger's side front tire. The impact was pretty severe and the car has been totaled. No airbags in the car deployed and I was the passenger. I was injured in the crash.
I own a 2011 Toyota Camry le. The sun visor on the drivers side becomes loose and keeps dropping. This is a driving hazard. Toyota created a warranty extensions (csp) for certain vehicles which did not include my particular VIN however I believe this problem is widespread for 2007-20011 Camry's. and Toyota should cover all vehicles manufactured in that period.
My driver side sun visor has came unhinged on its own. I am able to temporarily place it back on the hook by pulling the plastic open that surrounds the brackets so it can operate as a sunvisor should. But if I go over a bump then it is likely to come unhooked and obstruct my vision by leaning while only supported by the small catch hook. This is a major safety concern. At times it completely falls into my lap as I am driving or I will get into the car and the visor will be laying on the seat. It falls off when the car is stable and in motion. It also will not close up. So if I need it closed (I.e at night) then I have to take it off. My mother has driven my car and she is shorter than me so she sits closer there the wheel. She informed me that while driving, the visor fell off and hit her on the head. Big issue! it is somewhat expensive to replace and is a manufacturer defect that they should fix. It seems the "safest" thing to do besides replace it is to not have the visor up but that it's the sole reason for having a sun visor... to block the sun... yet it does not effectively serve it's purpose without risk. The passenger side is rarely used but will make clicking sounds in every position it is moved to so I'm sure it will break soon also. So I checked out Toyota recall/warranty and apparently only a few of the 2011 vehicles fall in the covered range although this seems to be a problem for more than those few. I would appreciate if NHTSA would investigate this issue further. This is not just a cosmetic concern. Obstructed vision is very dangerous. I fall within the make, model, and year range but not the VIN range for repair, which is crazy! any of the Toyota's with this issue that meet the basic criteria should qualify regardless of the product supplier for that VIN. Seems to be a way to spend less fixing by covering less vehicles and not considering safety.
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- Los Angeles, CA, USA