This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
-The dashboard has become very sticky and shiny and started to chip off. I noticed this after having my tire repaired the worker placed a number tag on top of dashboard and half of it was still stuck to it. When I pulled it off a couple of chunks of the dashboard came off with it. -I had noticed the dashboard was super shiny and reflected pretty bad on my windshield making it hard to see clearly while driving. I am also started noticing a weird smell when I get in my car. Like a vinegar smell. So I am also concern about inhaling any bad fumes that the melting dashboard may be emitting. -I called Toyota in Redlands about the dashboard they said Camry-??s 2011 models had had issues with the dashboard and that there had been a customer support program that were fixing the dashboard and had been extended twice but I missed the last extension by a month. I had never received a notice that there was an issue with the dashboards. Supposedly Toyota sent the extended warranty in 2018. - I did inform the Toyota in Claremont after my tire service that the dashboard had been damaged after someone placed a number tag on it and they sent over a person who fixes dashboard and he was the one who also notified me that the dashboards were having an issue with the stickiness. That they had some type of recall. He ended up coming by to fix the areas that were pulled off from the paper number tag and was able to cover up the shine on the drivers side. There are still some areas that need to be filled in but he noticed that after he was done covering it up. He said I could call him if it bugs me to work on it again. The areas he filled in are noticeable.How long will the coverage even last? - I-??ve been getting service done at the same location for about 10 years now and no one has ever brought to my attention that there was a recall on the dashboards or any issues with it. So I feel that Toyota was hiding this issue from consumers until we noticed something about it ourselves.
Richardson Toyota Service manager Brad Clark 1221 N Central Expy, Richardson, TX 75080. District attorney Frank Crowley Courts Building - 133 N. Riverfront Boulevard, LB 19, Dallas, TX 75207 John Creuzot Texas Department of Motor Vehicles Consumer complaints P.O. Box 259001 Plano tx 75025 Dear Mr. Creuzot, CEO Toyota, Mr. Clark, and Texas Department of Motor Vehicles, There is an issue where my safety is at risk. I learned about the recall for Toyota-??s sticky dashboard while I was away as a student, and I was not able to bring in my car at the time I was notified. The condition of the car is dangerous, driving at night, there is a bright glare, in addition there are fumes and there is a smell that comes from the melting dashboard creating is a health and safety issue. I am asking please that my car be recalled as I was not informed nor notified until the very end of the recall. The dealership is negligent in its response to correct this recalling. I am putting them on notice as this egregious lack of response against public policy. Please correct my vehicle so it is safe and healthy to drive. Thank you
I have a defective 'shiny' dashboard on my 2011 Toyota Camry. Apparently a recall was issued by Toyota but this was not an active campaign. The dash is so shiny that on bright days the reflection of the sun onto the front windshield is concerning. A friend recently told me about the recall but when I took the car to my local Toyota dealer I was told the recall campaign for my vehicle expired earlier in 2021. So, I want to lodge a complaint on the basis that while my Toyota dealer routinely sends me mail asking to buy back my 2011 Camry they never once told me about the recall. Clearly the dealer knows my address and many details about the vehicle I purchased from them but still they avoided telling me about my participation in the shiny dash recall.
My Vin # does not seem to have any recalls about the sticky melting dashboard but my dash is completely sticky and getting worse day by day I have reached out to the local dealership on many different occasions but never get anywhere due to my vin # not having any open recalls what do I need to do?
I noticed the windows getting hazy with a difficult to remove "film" and never knew why until I discovered that the dashboard is becoming sticky and shiny. I suspect the hazy film is coming from the disintegrating dash board. It is also becoming shiny and this is reflecting in the windshield. Seems like a repeat of what happened to my 2007 Camry.
- Tierra Verde, FL, USA
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My dashboard is becoming a gooey mess. There is something that seems to be eating away the plastic and if you touch it you'll stick to it leaving behind an indention for life. The sticky film has caused a glare, from the sun, onto the windshield, causing me to hit a concrete barricade that would otherwise be visible. I had a crash with this concrete and it tore off part of the fender and headlight. I replaced the headlight but not the fender. Please fix this safety hazard so I can drive my granddaughter around soon.
While parking, sudden uncontrolled acceleration. Loud racing engine. Hit car in front bounced turned wheel left, hit wall nycpd report 2020 020 000032. Car towed extensive front end damage. Unable to control engine speed (racing engine never occurred 20 years Camry driving ) bway 82-81 St manh auto shift 4
I had noticed the dashboard on my 2011 Toyota Camry hybrid became very sticky and shiny in the early months of 2019. The sunlight shining through the windshields most likely created this condition. It is impossible to clean or to remove the very shiny/sticky effect. Subsequently it causes a reflective glare from the shiny surface onto the windshield, possibly creating a driving hazard. I consulted a Toyota dealership who quoted me a price to replace the entire dash as they do not even attempt to clean them...spefically stating they had not seen any ever successfully corrected by repair. Considering how expensive it would be to have this part replaced by a Toyota dealership, and reports online of many other similar experiences by owners of Toyota of similar makes and models, it is my belief that the NHTSA should consider issuing a recall for this issue.
The dashboard is sticky and it is melting. Especially, on a hot day. As a result, when driving, it affecting visibility due to reflection to the windshield from the melting dashboard.
Ref # Michelin case number 14617544 summary#1. purchased 4 Michelin tires thru sears on 01/27/17(attached proof - "sears-01-27-2017- Michelin ", mileage # 38955) 2. on 03/22/17, one tire burst. (pls see attached ntb replacement reference proof - "ntb-march22_2017", mileage # 40221)3. On 12/7/18, 2 tires burst.(pls see attached good year reference proof - "good year Dec 7 2018 inv126569", mileage # 56640) 4. pls pull my audio communications during March 2017 and Dec 2018 please do a full fledged investigation on this issue. These are my demands# 1. I requested back in March 2017 while talking to your rep, to verify, if the tires sold to me were from a lot which sent with defects. A. this is very easy. Pull my tire number, get the plant reference, run by analysis by seeing number of complaints or run a load/stress test to see if there are no defect. B. I was given an explanation that it is not, don't think that anyone verified, gave 100% replacement and I paid only for install.2. again when 2 tires burst on Dec 2018, requested the same. A. the rep whom I talked to was very rude, refused to answer(pls pull the audio and listen the conversation) B. I did chat too. I was told that I may be give 25% and 35% discount only. C. I was told that Michelin will not do that verification for any defects! 3. due to above reasons, I lost the trust with the quality of Michelin tires, hence ended up buying good year tires. 4. first burst happened after 1266 miles (40221-38955) second bursts happened after 16419 miles (56640 - 40221) pls explain your assurances to an end consumer. Am I not allowed to get an explanation?
As I am checking my credit report I decided to look at the vehicle report an I see recalls that I never new anything about, two recalls. I recall recently having issues with said recall, control arms, one of said recall in question, now I hadn't purchased this vehicle long after the recall, as I stated did not get a letter nor did the dealership say anything, as I have gotten regular oil changes with the recall time frame, my car was hit on the street while parked in 2017, but I was told the controls arms problem was not a result of that, I had taken my vehicle to several Toyota dealers an they said they couldn't see T find anything, an eventually one dealer fix it, under my warranty. But it seem to still be a problem with the upper lower control because the car is is swaying from time to time especially with this powerful winds, today my car swayed into the other lane as I was on the freeway I had to get off immediately.
A while back I was pulling in my yard and my visor flipped down causing me to panic and blind my view then when I panicked I accedently hit the gas and drove into my mobile home causing damage to my home and about 2000 dollars of damage to my car I wrote Toyota and they refused to pay for damage
Drivers side sun visor falling down not staying up. The base part of the sum visor becomes detached from the body of the sun visor making it hard to out the sun visor back up blocking the view of the driver. The vehicle was stationed when I first began to notice the sun visor fall half way down. After a long drive out of state, on the highway, the sun visor droped all the way down and would no longer stay
Driver side sun visor making clicking sounds now has totally broken off, making driving dangerous. My window rubber sills are melting making windows still just like the dashboard melting
A D V E R T I S E M E N T S
- Montclair , CA, USA