This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2011 Toyota Camry le. The sun visor on the drivers side becomes loose and keeps dropping. This is a driving hazard. Toyota created a warranty extensions (csp) for certain vehicles which did not include my particular VIN however I believe this problem is widespread for 2007-20011 Camry's. and Toyota should cover all vehicles manufactured in that period.
My driver side sun visor has came unhinged on its own. I am able to temporarily place it back on the hook by pulling the plastic open that surrounds the brackets so it can operate as a sunvisor should. But if I go over a bump then it is likely to come unhooked and obstruct my vision by leaning while only supported by the small catch hook. This is a major safety concern. At times it completely falls into my lap as I am driving or I will get into the car and the visor will be laying on the seat. It falls off when the car is stable and in motion. It also will not close up. So if I need it closed (I.e at night) then I have to take it off. My mother has driven my car and she is shorter than me so she sits closer there the wheel. She informed me that while driving, the visor fell off and hit her on the head. Big issue! it is somewhat expensive to replace and is a manufacturer defect that they should fix. It seems the "safest" thing to do besides replace it is to not have the visor up but that it's the sole reason for having a sun visor... to block the sun... yet it does not effectively serve it's purpose without risk. The passenger side is rarely used but will make clicking sounds in every position it is moved to so I'm sure it will break soon also. So I checked out Toyota recall/warranty and apparently only a few of the 2011 vehicles fall in the covered range although this seems to be a problem for more than those few. I would appreciate if NHTSA would investigate this issue further. This is not just a cosmetic concern. Obstructed vision is very dangerous. I fall within the make, model, and year range but not the VIN range for repair, which is crazy! any of the Toyota's with this issue that meet the basic criteria should qualify regardless of the product supplier for that VIN. Seems to be a way to spend less fixing by covering less vehicles and not considering safety.
The dashboard of my 2011 Toyota Camry SE is melting. It is extremely sticky. The glossiness from the dashboard melting impairs my view when driving because of the glare it gives from the sun reflecting. I am scared of my safety as I live on a tropical/hot island location.
My dashboard is melting & cracking. It is sticky to the touch and it\'s falling apart the glare from the melting dash is also an issue. I also have an issue with the drivers side vanity mirror it is broke and won\'t stay up. I had the same exact issues with my 2007 Camry and Toyota fixed the dash but they told me to go buy a new dashboard and pay for it myself for my 2011 they will not except blame and they will not help with the issues they pretty much told me tough luck. I am very upset with the condition of my dashboard and I am very upset at Toyota response to my issue.
- Hobe Sound, FL, USA
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The passenger and driver side sun visors fail to stow properly and have deployed unexpectedly while operating the vehicle on numerous occasions to the point it seemed safer to remove the visors. The adverse affect is now being blinded by the sun while driving.
I bought my car in 11/2010. About 3 years later, the dashboard became sticky. I thought if was because of the heat. As time passed it got worse and it's causing a very bad glare. I was searching the web to see what causes this and came across an action suit against Toyota for this problem. I also had the problem with my sun visors continuously dropping. This too was a problem many others were having with this model. I called Toyota to see what they can do and they stated that there was nothing they could do since my VIN # was not on the "list". I called the corporate office and they to said that there was nothing they can do. I will have to pay for it myself and "if in the future, they receive a change, they will reimburse me. I find this disturbing that since my car was not on the "list" yet I'm having the same problems other Toyota owners are having, I do not qualify to get my car fixed. I wanted to pass the car down to my son, but before I do, I have to pay for the problems I'm having which will cost over $900. I am extremely disappointed and will not be buying my future car from Toyota.
Driver's side sun visor became loose and will not stay up. Fell down into view when driving. Visor finally fell off the swing arm and it is due to a cracked/separated plastic housing within the visor that the swing arm inserts into.
Dashboard melting with sticky residue causing high reflection on to windshield during daytime driving that causes an unbearable glare.please advise on replacement procedures under the warranty extension.
Sun visor is falling down by its self, block my sight while driving. Its a very dangerous issue but I don't see any recall on this issued. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My drivers side visor started hanging down and eventually had to be removed due to not being able to see out the windshield with it in my way. I reached out to Toyota and was informed that other 2007-2011 Camry had same issue but mine wasn't involved in the 7 year extended warranty for sun visors. I am now driving without a visor which is not safe!
Drivers side visor part broke and compromises drivers visibility. Driver bumps into visor with forehead when driving. Trunk latch at top was giving me trouble. Glove compartment doesn't always want to close very well. Foam around car door coming out. This has never happened to me before on any car I owned or have driven. This is obviously a defective part and should be replaced at Toyota corporation expense. I love driving a Camry but some of the parts inside are breaking and its disappointing. I used to have a 1994 Camry that I purchased used in 2004, and it never had any of these problems. I also bought the 2011 Camry used and love the way it drives. Vehicle was stationary.
Driver's side sun visor will not stay in place and blocks view of driver. I was told by local dealer that Toyota does not cover replacement or repair of this problem. Many others have posted similar problem on internet. This is an ongoing problem regardless of whether vehicle is stationary or in motion.
The visor of the vehicle has been dropping and now causing a safety hazard for me driving during the day and mostly at night as it hides half of my field of visibility when driving. I've called the dealership and Toyota headquarters and everyone keeps stating the VIN number falls out of the range for the extended warranty even though this link here says differently: www.toyoheadquarters.com/threads/2007-2011-Toyota-Camry-and-Camry-hybrid-sun-visor-warranty-extension-ztt.114/page-4 it says that there is an extended warranty for 7 years despite mileage for this dropping visor. It is affecting my driving on the road and being able to see because of their defect in visors for this car. I've tried taping it, pushing it back, forward, everything and nothing works. This visor defect has caused me anxiety while driving due to the lack of confidence in visibility not in my own self but in this Toyota vehicle. I am simply requesting them to change the visor for me and help me resolve this to help eliminate this safety hazard but it seems they do not care about Y safety or others on the road.
The sun visor on the driver side could not stay up and was eventually broken off completely which creates safety issue when the driver is facing the sun. Toyota previously offered extended warranty for Camry from 2007-2011 but my 2011 was not within the VIN range covered under extended warranty.
A D V E R T I S E M E N T S
- Nashua, NH, USA